• 제목/요약/키워드: Emotional approach

검색결과 572건 처리시간 0.028초

과업 상호의존성과 정서적 조직몰입이 구성원의 양방향 커뮤니케이션과 지식공유에 미치는 영향 (The Effects of Task Interdependence and Emotional Commitment on Employees' Two-way Communication and Their Knowledge Sharing)

  • 이승림;백승령
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권4호
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    • pp.77-99
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    • 2020
  • Purpose The purpose of this study is to investigate the effect of two-way communication and knowledge sharing on the task performance of employees in the interdependent task structure in organizations. Based on the theories of social interdependence and organizational commitment, this study hypothesized the effects of task interdependency and emotional commitment on two-way communication and knowledge sharing, followed by the effects of these variables on the task performance of employees. Design/methodology/approach Survey results show that task interdependence and emotional commitment have positive effects on the degree of two-way communication and knowledge sharing. Two-way communication also has a positive impact on knowledge sharing, and knowledge sharing also improved the task performance of members. However, the relationship between two-way communication and task performance shows no significant impact. Findings Theoretically, this study is meaningful in that the process of task interdependence in relation to emotional commitment leading to task performance is theorized. In practice, this research suggests it is important to improve employees' two-way communication and knowledge sharing in order to lead to increase task performance in the interdependent task environment.

SNS대상의 지능형 자연어 수집, 처리 시스템 구현을 통한 한국형 감성사전 구축에 관한 연구 (Research on Designing Korean Emotional Dictionary using Intelligent Natural Language Crawling System in SNS)

  • 이종화
    • 한국정보시스템학회지:정보시스템연구
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    • 제29권3호
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    • pp.237-251
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    • 2020
  • Purpose The research was studied the hierarchical Hangul emotion index by organizing all the emotions which SNS users are thinking. As a preliminary study by the researcher, the English-based Plutchick (1980)'s emotional standard was reinterpreted in Korean, and a hashtag with implicit meaning on SNS was studied. To build a multidimensional emotion dictionary and classify three-dimensional emotions, an emotion seed was selected for the composition of seven emotion sets, and an emotion word dictionary was constructed by collecting SNS hashtags derived from each emotion seed. We also want to explore the priority of each Hangul emotion index. Design/methodology/approach In the process of transforming the matrix through the vector process of words constituting the sentence, weights were extracted using TF-IDF (Term Frequency Inverse Document Frequency), and the dimension reduction technique of the matrix in the emotion set was NMF (Nonnegative Matrix Factorization) algorithm. The emotional dimension was solved by using the characteristic value of the emotional word. The cosine distance algorithm was used to measure the distance between vectors by measuring the similarity of emotion words in the emotion set. Findings Customer needs analysis is a force to read changes in emotions, and Korean emotion word research is the customer's needs. In addition, the ranking of the emotion words within the emotion set will be a special criterion for reading the depth of the emotion. The sentiment index study of this research believes that by providing companies with effective information for emotional marketing, new business opportunities will be expanded and valued. In addition, if the emotion dictionary is eventually connected to the emotional DNA of the product, it will be possible to define the "emotional DNA", which is a set of emotions that the product should have.

초등학교 과학교과에서 정서지능 요소를 활용한 수업 프로그램의 개발과 적용 (The Development and Application of Teaching Program to Utilize Emotional Intelligence Elements in Elementary School Science)

  • 박재근;문보라
    • 한국초등과학교육학회지:초등과학교육
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    • 제33권1호
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    • pp.82-94
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    • 2014
  • The purpose of this study is to develop teaching program which utilizes emotional intelligence elements as a measure to stimulate the motive and scientific attitude of learners and examine the effect of its application. The target unit for this study is 'world of plants' in the fourth grade of elementary school, and the teaching program is composed of 3 stages including I(encounter with myself), S(encounter with science), and U(encounter with friends). The teaching program is organized in the way to reflect 5 emotional intelligence elements including self-awareness, self-regulation, self-motivation, sympathy, and personal relations properly according to each stage of teaching program. The result of applying this program into actual classrooms is as follows. First, it is proven that the teaching program actually helps improving the motive of learners to study science. The emotional intelligence takes a role of positive motive for thinking, and the learners monitor their emotion and behavior patterns by using a mirror notebook to reduce their anxiety about science. Second, it is proven that the teaching program changes the science related attitude of learners positively. The emotional intelligence elements help the learners to create friendly feeling toward science subject and have a friendly attitude toward science and a sense of expectancy to science class. Third, it is proven that the teaching program contributes to the improvement of learners' science study achievement. The emotional intelligence takes an important role in improving the learners' science study achievement through the role of adjusting and controlling the recognition capability. However, emphasizing the emotional intelligence excessively also has a risk to break the balance between emotion and recognition, so it is considered that the balanced approach should be applied.

경영학 분야의 감정노동 연구동향 분석과 향후 연구방향 (An Analysis on Research Trends of Emotional Labor in Business Research and Future Research Directions)

  • 이항;김준환
    • 디지털융복합연구
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    • 제17권5호
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    • pp.65-75
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    • 2019
  • 지금까지 국내에서 연구된 감정노동에 대한 연구의 양적 성과는 결코 적다고 볼 수는 없으나, 진행된 연구의 대부분은 단일 업종 사례에 국한된 실증분석연구로 일반화하기에는 한계가 있다. 감정노동에 대한 중요성과 관심이 더욱 증가하는 상황에서 일반화가 가능한 연구 성과를 확보하기 위해서는 양적 연구방법뿐만 아니라, 보다 통합적인 접근방법이 필요한 상황이다. 따라서 본 연구는 2008년부터 2018년까지 한국연구재단의 한국학술지인용색인(KCI)을 활용하여, 감정노동이라는 키워드로 검색된 논문 중 국내의 경영학 분야 학술지 게재논문 112편을 심층적으로 분석하여 감정노동 연구동향을 파악하는 것을 연구목적으로 설정하였다. 이를 위해서 감정노동의 개념, 감정노동 분석 대상과 분석방법 등 감정노동의 연구동향을 다각적 측면에서 고찰해보고 향후 연구 방향을 제시하였다. 본 연구결과는 감정노동에 대한 학술적 기여뿐만 아니라 감정노동의 내적기제에 대한 적용 영역의 확대나 통합의 의제로 다루는데 기여하고자 시도했다.

레지오 에밀리아의 교육 환경 이론과 심리치유 공간 개념 - 어린이 유치원 시설을 중심으로 (A Study on Educational environment Theory of Reggio Emilia and Space Concept for Healing - Focused on the Childcare Facilities)

  • 변지혜;김광호
    • 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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    • 제21권2호
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    • pp.25-33
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    • 2015
  • Purpose: This study is to suggest a direction for comprehensive planning of educational environment in which children's cognitive development and emotional needs are achieved in childcare facilities. The importance of educational environment in childcare facilities has increased since it was discovered that high quality educational environment can not be guaranteed in current childcare facilities while the number of women participating in labor force, hence the number of children spending most of their time in these facilities is rapidly increasing. Methods: Correlation analysis on Reggio Emilia Approach to education environment and Max Luscher's psychological healing theory, and case study. Results: The result of the correlation analysis, the 4 key elements of educational environment and the 4 emotional status have significant relationship. Based on the elements of educational environment in Reggio Emilia Approach, case studies were pursued in 3 different childcare facilities in Korea. Implications: Evaluation of these case studies addresses the important elements to be considered in comprehensive planning of the educational environment in childcare facilities.

감성적 인터페이스 디자인을 위한 스토리텔링 접근 (A Storytelling approach to user affective interface design)

  • 황신웅;이선아;손영우
    • 감성과학
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    • 제12권1호
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    • pp.19-32
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    • 2009
  • 산업의 각 분야에서 사용자에 대한 감성적 접근이 중요시되어 가는 추세 속에서 소비 경향에 영향을 주는 핵심 요인으로 단순한 기능을 넘어서는 감성적 요인이 크게 대두되고 있다. 하지만 인터페이스에 관련된 대부분의 연구들이 아직 논리적 정보설계와 사용자의 인지적 반응에만 중점을 두고 있을 뿐이다. 본 연구는 사용자 인터페이스에 스토리텔링을 적용시킴으로써 사용자들의 감성적 경험에 대한 새로운 개선 방안을 제시하고 검증 하고자 하였다. 80명의 실험참가자들을 대상으로 논리적 접근 방식을 적용한 두 종류의 인터페이스들과 스토리텔링 방식을 적용한 두 종류의 인터페이스들을 사용하게 한 후 실험참가자들의 감성적 경험, 만족도, 편리성을 측정하였다. 실험 결과, 사용자들은 스토리텔링을 적용한 인터페이스에 대해 더 높은 감성적경험, 만족도와 사용 편리성을 표시하였다. 또한 이러한 결과는 사용자의 개인의 감성강도에 따라 더욱 뚜렷이 나타났다. 감성 강도가 높은 사용자들은 스토리텔링을 적용한 인터페이스에서 감성 강도가 낮은 사용자들에 비해 더 강한 감성적 경험을 하고 더 높은 수준의 만족도를 표시하는 것으로 나타났다.

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뇌파 바이오피드백훈련 간호중재가 학교 청소년 정서행동문제 관심군의 자기조절에 미치는 효과 (The Effects of Brain-wave Biofeedback Training Nursing Intervention upon Self-regulation of Emotional Behavior Problem in Adolescents at School)

  • 최문지;박완주
    • 지역사회간호학회지
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    • 제32권3호
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    • pp.254-267
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    • 2021
  • Purpose: The purpose of this study was to identify the effects of brain-wave biofeedback training nursing intervention (NFT) upon enhancing self-regulation response in adolescence with emotional behavior problems in school. Methods: A quasi-experimental design was conducted. The participants were assigned to the experimental group (n=24) or the control group (n=24). The experimental group additionally received NFT. The NFT was conducted 10 sessions for 30 minutes per session with the band reward and inhibit training which matched their Quantitative Electroencephalography (QEEG), participant's demand and chief complaint. Data were collected with QEEG and heart rate variability (HRV) in physiological response, self-efficacy in cognitive response, depression in emotional response, impulsivity and delay gratification in behavioral response of self-regulation. Results: The general characteristics and the pre-test scores of two groups were all homogeneous. The experimental group was reported to be significantly higher in QEEG homeostasis, HRV homeostasis, self-efficacy, and delay gratification than the control group. The experimental group was reported to be significantly lower in depression and impulsivity. Conclusion: The results indicate that NFT using brain cognitive neuroscience approach is effective in enhancing self-regulation response. Therefore, this nursing intervention using brain cognitive neuroscience approach can be applied as an effective self-regulation nursing intervention for adolescents with emotional behavior problems in communities for adaptive life.

브랜드 애착과 지각된 심미성이 새로운 스마트폰에 대한 구매의도에 미치는 효과 (Effects of Brand Attachment and Perceived Aesthetic on Intention to Purchase New Smartphone)

  • 이웅규;박진훈
    • 한국정보시스템학회지:정보시스템연구
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    • 제23권4호
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    • pp.147-168
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    • 2014
  • Consumer's switching behavior from incumbent smartphone to new one can be explained by not merely rational assessment but also affective aspects like aesthetic or pleasure and emotional points like attachment. but, in information system field, researches on affective.emotional factors relatively were insufficient and researches which focus on the perspective of the consumer were more scarcity. consumer's attachment to current smartphone brand and perceived aesthetic on new one would influence rational evaluation to switch or not. Therefore, this study investigates relationship between emotional factors on current smartphone and assessment of new one, in turn, we empirically analyzes purchase intention of the consumer. In order to prove the validity of the hypotheses, this study was applied longitudinal study and then conduct a survey of 212 smartphone users. The analysis results by Partial Least Square (PLS) approach showed that all hypotheses in this study were statistically supported.

정서·행동 문제아가 지각하는 두려움의 유형분석 : Q 방법론적 접근 (Fear Factors in Children with Emotional and Behavioral Problems : A Q-Methodological Approach)

  • 구미향
    • 아동학회지
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    • 제26권1호
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    • pp.75-90
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    • 2005
  • The structure of fears was identified and measured by Q methodology. Subjects were 40 school-aged children with emotional and behavioral problems. Subjectivity of children's fears was classified into 3 types by the QUANL program. Three types occupied 52% of all variance and correlations ranged between .31 and.52. The first type is "imaginative-sensitive perception" where children are fearful about unreal and imaginative objects related to death. The second type is "rational-empirical perception" where children are concerned about the impact of fearful objects and authoritative figures based on their own personal experience. The last type is "realistic-egocentric perception" where children are fearful of possible violence, crime, and disease.

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이커머스 챗봇서비스의 경험 단서가 고객경험과 신뢰에 미치는 영향 (The Effect of the Experience Clue of Chatbot Service in E-Commerce on Customer Experience and Trust)

  • 최상묵;최도영
    • 한국정보시스템학회지:정보시스템연구
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    • 제31권4호
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    • pp.123-143
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    • 2022
  • Purpose The purpose of this study was to investigate the experience cues of chatbot services provided to existing customers familiar with the e-commerce environment, and to examine the effect of chatbot service's experience cues on customer experience and chatbot trust. Design/methodology/approach This study was conducted on consumers who experienced chatbot services in an e-commerce environment, the final 299 copies of valid data were obtained, and the research hypothesis was verified using PLS as a structural equation model. Findings As a result of the analysis, it was found that functional cues that cause customer experiences using chatbot services had a positive effect on cognitive and emotional experiences, human cues had a positive effect on cognitive, emotional and relational experiences, and customer experiences had a positive effect on chatbot trust.