• Title/Summary/Keyword: Electronic reference service system

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The electronic reference service in university libraries a n.0, pplying E-mail and electronic bulletin board (전자우편과 전자게시판을 활용한 대학도서관 전자참고서비스)

  • 문정순
    • Journal of Korean Library and Information Science Society
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    • v.26
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    • pp.541-573
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    • 1997
  • This study reviews several innovative electronic reference services that will be transformed in the age of the virtual library. This study focused on reference service via E-mail and electronic bulletin board which is regarded as the most important service in a variety of electronic reference services. Through E-mail and the electronic bulletin board, the user submits questions and the librarian responds with the answer. Though interest in using E-mail and electronic bulletin board as a basis for reference service has grown considerably in recent years, it is still in its infancy in Korea. Thus the purpose of this study is to propose a model electronic reference service system using E-mail and the electronic bulletin board for university libraries in Korea. This system consists of the following modules: electronic reference services policy, open reference service via electronic bulletin board, closed reference service via E-mail, and FAQ. This system is meant to be a guide for those considering implementing such a service.

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An Implementation of the Electronic Reference Service System Using WWW in the Field of Nuclear (웹(WWW)을 이용한 원자력분야 정보조사제공서비스 시스템 구현)

  • Chun, Young-Choon
    • Journal of Information Management
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    • v.28 no.3
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    • pp.21-45
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    • 1997
  • The objective of this study is to build up an electronic reference service system specifically in the field of nuclear. Comparing with a library service system, this on has some advantages in that users can obtain information services through the network without spending much time and labor in visiting the library in person. A questionnaire was inquired for 300 researchers to get useful information for the building of the system. This system was proved to be useful by users.

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An Analysis of Access Points for Electronic Reference Service System Displayed on the Home Pages of Academic Libraries (대학도서관 홈페이지상의 전자 참고서비스시스템을 위한 액세스 포인트 분석)

  • 최은주
    • Journal of the Korean Society for information Management
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    • v.16 no.3
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    • pp.31-48
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    • 1999
  • This study examines the access points for electronic reference service system displayed on the home pages of academic libraries. Library home pages of national/public and private universities were examined, and these were classified into three groups according to the methods of displaying access points on the homepages. The advantages and disadvantages of each group were discussed and some suggestions were made for the user-friendliness and accessibility for the electronic reference service.

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Development of CITIS Reference Model System on Internet (인터넷 기반 CITIS 참조모델시스템 개발)

  • 주경준;조장혁;박상봉
    • The Journal of Society for e-Business Studies
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    • v.4 no.3
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    • pp.139-158
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    • 1999
  • In this paper we present the development of CITIS(Contractor Integrated Technical Information Service) reference model system which can be utilized for electronic commerce among enterprises. For the physical analysis target model, we selected switching system businesses of Korea Telecom. From analysis of life-cycle business process and data, we derived CITIS reference model containing CITIS To-Be model and CITIS scenario. Derived CITIS reference model is generalized so that it can be used not only for switching system businesses but other business areas regarding CITIS implementation. On the base of the derived CITIS reference model, We also developed CITIS information management system and CITIS-support workflow system as CITIS reference model system. Developed CITIS reference model system supports information and business process sharing among enterprises on internet and it does make a contribution to expansion of CITIS which is moving from conceptual research towards real implementation phase.

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Design of Ubiquitous Reference Point for Location Service (위치정보 제공 서비스를 위한 유비쿼터스 기준점 설계 연구)

  • Park, Jae-Min;Oh, Yoon-Seuk;Kang, Jin-A;Kim, Byung-Guk
    • Spatial Information Research
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    • v.15 no.3
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    • pp.301-310
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    • 2007
  • There are 21,000 National Surveying Control Points (NSCP) made of stone for precise surveying nationwide. NSCPs that provide location information are usually buried at the top of a mountain for view points that cannot be used by the public. Recently, according to the growing ubiquitous computing generation, location-based information has become very important and a service that can be easily accessed by the public is needed. In this research, a new type of reference point for a location information service is proposed. It is an Intelligent Reference Point (IRP) equipped with RFID tags and a two-dimensional bar-code system. The IRP system is composed of an electronic tag component, a tag identification component, and an IRP service component. We designed the IRP receiver identifying RFID tag and two-dimensional barcode was designed using a PDA, digital camera, and an RFID receiver. Also designed was IRP input data and input information. Furthermore, the operation software was developed in a PDA for identifying IRP and using IRP the service, and the IRP positioning method was developed using a GIS spatial analysis.

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A Comparative Study on Local Internet WWW Electronic Newspaper (국내 인터넷 WWW 전자신문 비교 분석)

  • 한상길
    • Journal of the Korean Society for information Management
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    • v.13 no.2
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    • pp.73-96
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    • 1996
  • Since 1995 local newspapers competitively commenced the service of multimedia electronic newspaper on Internet WWW due to the technical development in data processing and the widely used Internet. It includes image, phonetics and moving pictures as well as texts. The Internet service of newspaper articles are not only the information source which enables the users utilize the various information easily and rapidly but also to be an important reference service tools in the library. Howeverjn many cases. the current local electronic newspaper service aims at the service itself. Therefore, the information does not contain plenty of information. In some cases, information searching system focused on the users are not established yet. In this research, structuring process and characteristics of the Internet WWW electronic newspaper and the current service status and contents of the local newspaper have been reviewed. Construction of menu, information searching system and reference mannual for users of 6 local newspapers have been analyzed to secure efficient service for users.

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A Study on the Basic Requirements and Operation Plan of E-trade Platform (전자무역 플랫폼의 기본요건과 운영방안에 관한 연구)

  • Lee, Sang-Jin
    • International Commerce and Information Review
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    • v.6 no.2
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    • pp.107-127
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    • 2004
  • The rapid development of internet information technology has increased interest in e-Trade these days, but it is not activated greatly up to now. In order to promote e-Trade, it is essential to construct cooperative process such as connecting systems among trade related parties. Building e-Trade platform which is based on the infrastructure of the past trade automatic system is key point of promoting e-Trade. To do this, a study on the basic concept and specific components of e-Trade platform is needed absolutely. At this point of view, after this paper has examined domestic and foreign studies on the fundamental technologies about electronic commerce, it drew several key technologies that could be applied to e-Trade considering the current IT trend. Then it evaluates these technologies according to Technology Reference Model(TRM) of the National Computerization Agency. This will help us to show the operation strategy as well as the concept of future e-Trade platform and its composition. On the basis of the theoretical background, this paper classified NCA's technology model into 6 fields, which are application. data, platform, communication, security and management. Considering the key technologies, e-Trade platform has to be mutually connected and accept international standards such as XML. In the aspect of business side, trade relative agencies' business process as well as trading company's process has to be considered. Therefore, e-Trade platform can be classified into 3 parts which are service, infrastructure and connection. Infrastructure part is compared of circulating and managing system of electronic document, interface and service framework. Connecting service (application service) and additional service (application service) consist of service part. Connecting part is a linking mutual parts and can be divided into B2B service and B20 service. The organization operating this e-trade platform must have few responsibilities and requirements. It needs to positively accept existing infrastructure of trade automatic system and improving the system to complete e-trade platform. It also have to continuously develop new services and possess ability to operate the system for providing proper services to demanders. As a result, private sector that can play a role as TTP(Third Trust Party) is adequate for operating the system. In this case, revising law is necessary to support the responsibility and requirement of private sector.

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Technology and Standardization in Telematics: Telematics Reference Model

  • Kim K. H.;Jang J. A.;Han E. Y.
    • Proceedings of the KSRS Conference
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    • 2004.10a
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    • pp.87-90
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    • 2004
  • Telematics is an emerging industrial field made up of the convergence of technologies. The key technologies for Telematics are server-side technology, terminal-side technology, communication-related technology, and positioning technology. Standardization in Telematics is now getting more notice these days. Domestic situation is explained for several related facilities such as ETRI, TTA, and Telematics Standardization Forum. In this paper, we will focus especially on the standard reference model that is the most fundamental framework of Telematics technology standardization. In the reference model, the Telematics system is composed of Telematics client part, communication part, and Telematics server part. The Telematics client part consists of terminal, positioning device, and car electronic devices. Communication part can be composed of various telecommunication channels such as CDMA, WLAN, DMB, WiBro, etc. which can guarantee the seamless two-way communication. Telematics server part is composed of TSP(Telematics Service Provider) server and CP(Contents Provider) servers gathering and managing the various Telematics services. This Telematics reference model is expected to be utilized as the base architecture in developing the technology and standards from now on.

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A Health Management Service with Beacon-Based Identification for Preventive Elderly Care

  • Li, Jian-Wei;Chang, Yi-Chun;Xu, Min-Xiong;Huang, De-Yao
    • Journal of Information Processing Systems
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    • v.16 no.3
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    • pp.648-662
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    • 2020
  • Bluetooth low energy (BLE) beacon is an actively push-to-broadcast electronic signal and can be used for object identification. This paper uses such beacon-based identification and Internet of Things (IoT) technologies for the elder health management service system to simplify the user interfaces and steps for preventive elder care. In the proposed system, an elder's family member, caregiver, or medical worker can conveniently and quickly record daily health management information. Besides, through the statistics and analysis of the data on the back end of the system, it is helpful for the elderly to refer to the data of daily care management and future management trends. Similarly, it is also an essential reference data for system maintenance and the new preventive health care services development.

A Study on the Construction of Help-Desk Knowledge Management System Model in the Web Environment (Help-Desk 지식관리시스템 모형구축에 관한 연구)

  • Chang, Woo-Kwon
    • Journal of Korean Library and Information Science Society
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    • v.35 no.4
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    • pp.423-449
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    • 2004
  • In the knowledge society the main resource is knowledge, and the role of library to manage knowledge and information is very important. Therefore it is necessary to knowledge and information management that provides on demand service to user. The purpose of this research is to design model for web-based help-desk knowledge management system. This study used Qualitative methods as interviews and surveys through BBS and e-mail on information service in the university libraries. Here the investigated component factors are followings Q/A service user's education service to use the library, user's online reference service, e-mail service, FAQ service electronic service(BBS), lecture and research service for faculty, my library, SDI service, and open data service. This study was financially supported by Chonnam National University in the program, Post-Doc. 2002.

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