• 한국프랜차이즈경영연구
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• 제11권1호
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• pp.19-29
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• 2020

Purpose - To understand the assessment basis of customers' coffee shop experience and give more practical advices to the franchised coffee shops which are poorly managed in the competitive market, this study identified factors to measure the quality of customer experience and explored the relationship between these factors and customer satisfaction and loyalty. Further, this study analyzed which role self-efficacy played in the structural relationship between the quality assessment factors, satisfaction and loyalty of franchised coffee shops. Research design, data, methodology - The data were collected from respondents who had visited franchised coffee shops within the previous month through online survey. The questionnaires were surveyed from February 11 to February 14, 2019. A total of 318 responses were collected after excluding four of incomplete or uncandid responses. A structural equation modeling approach was used to examine the proposed hypothesis and a confirmatory factor analysis was employed to verify the four dimensions of quality assessment. Results - The findings of this study are as follows. First, the three of quality assessment variables significantly influenced on satisfaction except environmental quality. Second, economic and service quality significantly influenced on self-efficacy but environmental and menu quality didn't. Third, satisfaction significantly influenced on loyalty but not on self-efficacy. Fourth, self-efficacy significantly influenced on Loyalty. Conclusions - This study identified the four dimensions to assess the franchised coffee shop service - menu, environment, service and economic quality and verified these four dimensions are valid as indicators to measure the quality of customers' coffee shop experience. Further, by empirically testing the structural relationships among these quality assessment dimensions, satisfaction, self-efficacy and loyalty, this study provided theoretical foundations to explore the relationship between customer and the franchised stores in restaurant businesses. For the industry, the study findings showed that customers highly appreciated menu and economic quality of the service rather than the stores' interior. This indicate that the franchised coffee shops need to focus more on the basics of coffee such as taste and menu variety and economic value than the decoration of the store, which are often over-invested nowadays.

• 경영과정보연구
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• 제9권
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• pp.65-80
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• 2002

As the growth of Internet business, many web sites have been developed their own Internet business strategies. Yet, many web sites have difficulties to make profit. In this paper, an economic model is developed to analyze web sites' quality and pricing strategies when they initiate their services as free services and develop advertising services and other charged services. By analyzing the economic model, optimal quality and prices was found. And by analyzing the optimal strategy, I found that web sites should properly decide their market share on initial customer. Finally, the importance of web sites' productivity to make profit is emphasized.

• 한국생활과학회지
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• 제23권4호
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• pp.633-652
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• 2014

The purpose of this study was to investigate the effect of personality traits of the middle aged on quality of life while mediated by self-concepts such as self-efficacy and self-derogation, as well as while moderated by subjective socio-economic variables such as economic status, social activities and employment. To verify the conceptual causality model and moderating effects of contextual variables, we analysed 353 cases out of purposively collected 400 cases from a medium sized city. As results, first, conscientiousness of personality traits positively affected quality of life of the middle aged while mediated by self-concepts. Second, neuroticism of personality traits negatively affected quality of life while mediated by self-concepts. Third, agreeableness of personality traits did not eventually affect quality of life, although affected negatively on self-efficacy and positively on self-derogation. Fourth, socio-economic variables such as economic status, social activities and employment moderated various paths in the model, which indicated dynamics of internal variables were affected by contextual variables.

• 품질경영학회지
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• 제18권2호
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• pp.69-80
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• 1990

This paper highlights the economic effects of nuclear power plants standardization in Korea. The major effects of nuclear power plants standardization appear in the reduction of time-related costs. By using this major economic effects of standardization, an optimal plant mix of electric power until the year 2005 is suggested by means of WASP computer model. And the effects between the standardized case and the non-standardized case is compared.

• 아태비즈니스연구
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• 제13권3호
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• pp.417-431
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• 2022

Purpose - The purpose of current study is to investigate the determinants of quality of life in Chungbuk province using Korean longitudinal study aging data. Design/methodology/approach - This study used quality of life and perceived healthiness as the dependent variables. This study selected perceived healthiness, economic participation, annual travel frequency, religion, and fellowship as the independent variables to account for quality of life. For the data analysis, this study implemented econometric analysis, which includes ordinary least square, one-way fixed effect, and feasible generalized least square. Findings - Perceived healthiness positively affected quality of life. Also, quality of life is positively influenced by economic participation and annual travel frequency. However, religion and fellowship appeared as non-significant attribute to account for quality of life. The results also present that perceived healthiness is positively influenced by economic participation, annual travel frequency, and fellowship. Research implications or Originality - Given the results, this offers the implication for the senior citizen welfare policy. This study also produced policy implication for local community.

• 한국생활과학회지
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• 제17권3호
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• pp.367-375
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• 2008

The purpose of this study is to examine the mediation effects of relationships of parent-child and between-peers based on the effects of economic difficulty on quality of life of elementary school students. Data was obtained from students (N= 493) at seven elementary schools in Choongbuk Province and analyzed with SPSS 12.0 and Structural Equation Modeling with AMOS 5.0. The major findings are as follows: economic difficulty gives a direct effect on elementary students' quality of life and is mediated with parent-child and between-peers relationships. Also, economic difficulty influences children's quality of life when a parent-child relationship is combined with a between-peers relationship. On the basis of these results, this study suggests that welfare centers and elementary schools have to teach students to have desirable sense of value. Also, schools need to provide education programs for parents to improve parent-child relationship and various activities for students to develop between-peers relationship.

• 한국융합학회논문지
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• 제13권4호
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• pp.127-135
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• 2022

본 연구는 한국중년여성의 경제활동여부가 삶의 질과 구강건강에 미치는 융합적인 영향을 확인하기 위한 기초자료로 제공하고자 한다. 2019년 국민건강영양조사 자료를 사용하였고, 경제활동 여부가 구강건강관련 요인과 건강관련 삶의 질 (Korean Health-related Quality of Life Instrument with 8 Items; HINT-8)에 미치는 영향을 확인하기위해 복합표본 로지스틱 회귀분석과 선형회귀분석을 시행하였다. 그 결과, 인구학적 특성을 통제하고, 경제활동을 하는 경우 HINT-8의 하위항목 중 4개의 항목(기운, 일하기, 기억, 잠자기)에서 유의한 영향이 있었다. 구강건강 상태를 보정한 경우 HINT-8의 2개의 항목(일하기, 기억)에서만 유의한 영향이 있었다(p<.05). 따라서 한국 중년여성의 경제활동이 삶의 질에 긍정적인 영향을 미치지만 구강건강상태가 그 영향요인을 감소시킬 수 있다는 점에서 그 가치가 있다고 생각된다.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2010년도 춘계학술대회
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• pp.123-128
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• 2010

This article investigates economic-statistical design of VSI(variable samling interval) charts considering Various Runs Rules. Most recent adaptive control charts are conplex designs. Actually It's not easy to operating control quality process. We propose a procedure for designing VSI Runs charts, based on Lorenzen and Vence's model. The optimal design parameters of the charts can be determined by minimizing the cost model. And computational experiments show that the VSI Runs Rules charts is superior to the FSSI Runs Rules charts in the economic-statistical characterisitics.

• International Journal of Quality Innovation
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• 제7권3호
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• pp.107-115
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• 2006

Control charts are important tools of statistical quality control. In 1956, Duncan first proposed the economic design of $\bar{x}-control$ charts to control normal process means and insure that the economic design control chart actually has a lower cost, compared with a Shewhart control chart. An moving average (MA) control chart is more effective than a Shewhart control chart in detecting small process shifts and is considered by some to be simpler to implement than the CUSUM. An economic design of MA control chart has also been proposed in 2005. The weaknesses to only the economic design are poor statistics because it dose not consider type I or type II errors and average time to signal when selecting design parameters for control chart. This paper provides a construction of an economic-statistical model to determine the optimal parameters of an MA control chart to improve economic design. A numerical example is employed to demonstrate the model's working and its sensitivity analysis is also provided.

• 한국콘텐츠학회논문지
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• 제13권3호
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• pp.174-183
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• 2013

본 연구는 한부모여성가구주의 인구사회학적 변인 및 경제적 스트레스가 삶에 질 즉 경제적 만족도와 신체적 건강상태 그리고 심리적 디스트레스가 어떻게 영향을 미치는가를 분석하였다. 연구대상은 전국 모자보호시설에 거주하는 430명의 표본을 분석자료 활용했다. SAS 9.1(Statistical Analysis System)을 이용하여 한부모여성가구주의 인구사회학적 특성을 설정된 연구모형에 의해 분석한 결과, 경제적 만족도, 신체적 건강상태, 심리적 디스트레스 즉 삶의 질에 부정적인 영향을 미치는 것으로 나타났다. 또한 한부모여성가구주가 경험하는 경제적 스트레스는 그들의 삶의 질에 부정적인 영향을 미치는 것으로 파악되었다. 특히 심리적 디스트레스에 가장 큰 영향력을 미치는 것으로 나타났으며, 경제적 만족도와 신체적 건강 상태에도 유의미한 영향을 미치는 것으로 나타났다.