• 제목/요약/키워드: Ease-of-use

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사이버 쇼핑 환경에서 소비자의 쇼핑몰 선택에 영향을 미치는 요인에 관한 연구 (An Empirical Investigation into the Factors Influencing Shopping Mall Selection Decisions in the Cyber Shopping Environment)

  • 김종욱
    • 한국정보시스템학회지:정보시스템연구
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    • 제14권1호
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    • pp.171-195
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    • 2005
  • The current study investigates major factors which influence the consumer's selection of internet shopping malls. Based on the technology acceptance model(TAM)(Davis, 1989) and trust theory(McKnight & Chervany, 2001), consumer selection factors from marketing research(Burke, 1997;Dodds et al, 2001), perceived usefulness, perceived ease of use, trust, service quality, and product price were hypothesized as to affect the consumer's decision to choose one's specific internet shopping malls. The study developed a research model to explain the shopping mall selection and collected the survey responses from 312 internet shopping mall users. The results of the current research indicate that all the research variables employed in the study, perceived usefulness, perceived ease of use, trust, service quality, and product price, are found to significantly influence the consumer's shopping mall selection decision. Among the influencing factors, price, service quality, and trust showed a greater effect on the shopping mall selection than usefulness and ease of use. This result implies that purchase-related variables such as price and service quality may be more critical to attracting customers and thereby raising the sales volume of the shopping mall, than the web site's usefulness and ease of use.

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QRIS as a Drivers of Product Distribution Flows in Indonesia: Factors of Consumer Purchasing Behavior in the Use of Fintech Payments

  • Ariani BAKHITAH;Ricardo INDRA;Wandy HALIM;Vicky FERBIAN;Zinggara HIDAYAT
    • 유통과학연구
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    • 제21권12호
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    • pp.59-69
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    • 2023
  • Purpose: Consumers can experience better service for distribution of products with payment technology such as QRIS (Quick Response Code Indonesian Standard) compared to conventional purchase methods. This research aims to determine the experience of QRIS service users in Indonesia. Perceived Usefulness, Ease of Use, and Perceived Security were independent factors. Behavioral Intention to Use is the dependent variable. Furthermore, Word of Mouth Attitude is an intervening variable. Research Design, Data, and Methodology: Involving active QRIS users in a survey-based quantitative study in Indonesia. A survey sample of 400 people was taken from data records of 30.87 million QRIS users in Indonesia. Data were analyzed using SEM-PLS. Results: Show that Perceived Usefulness and Perceived Ease of Use significantly impact Attitudes Word of Mouth, and Behavioral Intention to Use. This research also found that Behavioral Intention to Use does not significantly impact Perceived Security. Conclusion: QRIS, as a revolutionary innovation, offers faster payments than previous methods, with a payment time of no more than one minute. QRIS is seen as valuable, simple, and safe, disseminating information to the public and continuing to use QRIS. The implications of this research are very significant in accelerating the flow of distribution of goods and services and facilitating transactions.

지각된 쾌락적 가치, 유용성 및 용이성이 인터넷 쇼핑몰 이용태도와 패션상품 구매의도에 미치는 영향 (The Effect of the Perceived Hedonic Value, Usefulness and Ease of use on Attitude toward using in Internet Shopping Mall and Purchase Intention of the Fashion Merchandise)

  • 홍병숙;나윤규
    • 한국의류학회지
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    • 제32권1호
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    • pp.147-156
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    • 2008
  • The purpose of this study is to find out the important factors and efficient strategies concerning Internet marketing. This study contributes to the effect on shopping behavior of Internet consumer applying technology acceptance model(TAM) in the Internet fashion merchandise shopping environment. The areas of study interest are, the perceived hedonic values, the perceived usefulness, the perceived ease of use, attitude toward using in Internet shopping mall and purchase intention of the fashion merchandise. To fulfill this objectives, a survey was conducted from May 20 to June 20 in 2007, and an subject of study is the college students and business man aged from 20s to 30s in purchase experience of the fashion merchandise to Internet shopping malls. Data collected over the Internet, and analyzed the 217 subjects. The empirical studies were summarized as follows. First, the perceived hedonic values, the perceived usefulness, and the perceived ease of use had an effect on attitude toward using in Internet fashion shopping mall. Second, the perceived hedonic values had an effect on the perceived usefulness in Internet fashion shopping mall. Third, the perceived ease of use had an effect on the perceived usefulness in Internet fashion shopping mall. Forth, the attitude toward using had an effect on intention of repurchase in Internet fashion shopping mall.

코로나19로 인한 원격 교육에서 인지된 유용성과 인지된 사용용이성, 자기효능감, 우울이 대학생들의 학습만족도와 학업 지속의향에 미치는 영향에 관한 연구 (A Study on the Influence of Perceived Usefulness, Perceived Ease of Use, Self-Efficacy, and Depression on the Learning Satisfaction and Intention to Continue Studying in Distance Education Due to COVID-19)

  • 김효정
    • 디지털산업정보학회논문지
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    • 제18권1호
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    • pp.79-91
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    • 2022
  • In this study, the effects of self-efficacy, perceived usefulness, perceived ease of use, and depression on college students' academic persistence in the COVID-19 epidemic and the resulting non-face-to-face education situation were identified as mediating effects on learning satisfaction. In the second semester of 2020, a survey was conducted on students enrolled in a four-year university in Daegu and the data were statistically analyzed. The path coefficient was estimated by the Smart PLS bootstrap method and the significance of the path coefficient was verified. The Sobel Test was conducted to verify the mediating effect of academic continuity intention as a parameter. The research results can be summarized as follows. First, it was found that self-efficacy and perceived usefulness had a significant influence in the relationship with learning satisfaction. Second, the relationship between learning satisfaction and academic continuity intention was found to have a significant influence. Third, depression and ease of use did not show any significant influence in the relationship between learning satisfaction. Finally, a Sobel Test was conducted to verify the mediating effect of academic continuity intention with self-efficacy, usefulness, ease of use, and depression as independent variables and learning satisfaction as parameters. As a result of both regression analyses, it was found that β values decreased, and learning satisfaction had a mediating effect. As a result of this study, it is suggested that research to increase learner satisfaction and develop various contents to increase the effectiveness of education that can increase self-efficacy and perceived usefulness should be conducted in parallel. I think this study can be used as basic data in establishing measures to continue studying for college students in natural disaster situations or psychological crisis situations called COVID-19.

스마트폰 앱스토어에 대한 지각특성이 지속이용에 미치는 영향 (The Impacts of Perceived Attributes on Continuance of the Smart Phone App Store)

  • 이국용
    • 경영과학
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    • 제30권3호
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    • pp.33-54
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    • 2013
  • The purpose of this study is to examine the relationships between Product Quality (Popularity, Playfulness) and Information Quality (Informativeness, Reliability), System Quality (Ease of Use, Security), Trust and Continuance Intention in Smart Phone Application Market. To identify these affecting relationships, the secondary data or past studies were collected and theoretically arranged. I made the theoretical proposed model to explain the relationships between the constructs, identify the operational definitions and 13 Hypotheses were established, there was executed the survey of 250 customers of Smart Phone Application Market. Using the collected data, previous performances to confirm the construct validity and internal consistency by Cronbach's a was executed and Partial Least Square Analysis to confirm the hypotheses in proposed model was conducted using the Smart-PLS Software. As the result of test that make the relations of used variables clear, we can get the conclusion as followings; First, Product Popularity has the positive effect on Informativeness, except reliability of Information. Second, it was significantly tested the effect on the Ease of use and Security by Product Playfulness. Third, Informativeness and Ease of Use, Security of App Store have the significantly positive effects on the Users' Trust directly. From the empirical test, I suggest the strategic advices in App Store Companies. To increase the Users' Continuance Intention or Loyalty, it would be developed that a variety of methods and ways to raise the Product Popularity and Playfulness, Informativeness, Ease of Use and Security of App Store. It is necessary for sticking the Users to raise the positive trust building and Continuance Intention.

공학계열 전문대생의 학업적 자기효능감, 유용성, 이용용이성의 몰입과 성취도 예측에 관한 연구 (Prediction of Academic Self-Efficacy, Perceived Usefulness and Ease of Use on Flow and Academic Achievement in Community College Education)

  • 주영주;정애경;이상회;이유경
    • 전자공학회논문지 IE
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    • 제47권4호
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    • pp.59-67
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    • 2010
  • 본 연구에서는 공학계열 전문대생의 학업적 자기효능감과 지각된 유용성 및 이용용이성의 몰입과 성취도에 대한 예측력을 규명하고자 하였다. 이를 위해 D 전문대학의 2010년 1학기 D학과 컴퓨터개론 과목을 등록한 114명을 대상으로 두 차례에 걸쳐 설문을 실시하였으며 수집된 데이터를 바탕으로 학업적 자기효능감 유용성 이용용이성을 예측변인으로, 몰입과 성취도를 준거변인으로 설정하여 중다회귀분석을 실시하였다. 연구 결과, 학업적 자기효능감은 몰입을 유의하게 예측(${\beta}$=.59, p<.05)하였으며, 유용성 (${\beta}$=.26, p<.05)에 이어 학업적 자기효능감(${\beta}$=.24, p<.05)이 성취도를 유의하게 예측하였다. 본 연구결과를 바탕으로 전문대학에서 몰입과 성취도를 향상시키기 위해 학업적 자기효능감과 유용성을 높이려는 구체적인 증진방안이 고려되어야 할 것이다.

UCC 활용교육에 관한 학습자 태도 연구 - 초등학교 재량교육 사례를 중심으로 - (A Case Study on the Students' Attitude toward User-Created Contents in Discretionary Classes of Elementary School)

  • 최수명;유영순;김태웅
    • 컴퓨터교육학회논문지
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    • 제14권4호
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    • pp.21-31
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    • 2011
  • UCC의 활용은 네티즌 상호간의 정보와 즐거움 공유라는 측면에서 급속한 양적 질적 확산추세에 있다. 그렇지만 학교에서 교육적 목적을 위한 UCC 활용에 대한 연구는 미진한 편이다. 본 사례연구는 초등학교 학생들의 UCC 활용교육에 대한 인지적 태도와 관련 영향요인을 분석하는 데 목적이 있다. 이를 위해 UCC 활용교육의 교육적 가치, 제작과정의 용이성, 사회적 영향요인, 협동성, 재미, 컴퓨터 자기효능감, 집중력 등을 태도에 영향을 미치는 선행요인으로 설정하고, 초등학교 5,6학년 246명의 설문응답 결과를 토대로 모형의 타당성을 통계적으로 검증하였다. 분석결과, 교육적 가치와 용이성 및 사회적 영향은 모두 태도에 유의한 영향을 미치는 것으로 나타났으며, 용이성, 재미, 협동성 등 교육적 가치의 선행요인도 모두 유의한 것으로 나타났다. 용이성의 선행요인으로 도입한 재미, 효능감, 집중력도 모두 통계적으로 유의한 요인으로 판정되었다. 분석결과를 바탕으로 초등학교에서의 UCC 활용교육 활성화에 대한 시사점도 제시하였다.

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소비자 개인특성과 기술적합성(TTF)이 패션 모바일 커머스 수용에 미치는 영향 (The effect of consumer characteristics and TTF on the acceptance of fashion mobile commerce)

  • 나윤규
    • 패션비즈니스
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    • 제16권4호
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    • pp.46-63
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    • 2012
  • This research purposed to the conceptual model with integrates the expanded task technology fit theory(TTF) and technical acceptance model(TAM) for the effect of the motivational factor of the consumer characteristics in the used the fashion mobile commerce. To fulfill the study objectives, a total of 432 questionnaires were conducted to the customers with first-hand experience with merchandise in mobile commerce. The judgement sampling method was employed on sample population ages from 20s to 30s over two month period. Based on the results of the above-mentioned path analysis, The result showed that First, the utilization experience was adopted as the have the notes effect in the and information acquisition fit, support fit, quality fit, perceived ease of use. and the innovativeness was adopted as the have the notes effect in the information support fit, perceived trust, perceived ease of use. and the self-efficacy was adopted as the have the notes effect in the and information quality fit, perceived usefulness, perceived ease of use. Second, the information acquisition fit, support fit were adopted as the have the notes effect in the perceived trust, perceived usefulness, perceived ease of use. and the information quality fit was adopted as the have the notes effect in the perceived trust, perceived usefulness. Third, the appeared similar effect which considers from all relationships such as perceived trust, perceived usefulness, perceived ease of use, acceptance attitude and purchase intention.

Differences of Gender Perception in Adopting Cashless Transaction Using Technology Acceptance Model

  • SUBAWA, Nyoman Sri;DEWI, Ni Komang Arista;GAMA, Adie Wahyudi Oktavia
    • The Journal of Asian Finance, Economics and Business
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    • 제8권2호
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    • pp.617-624
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    • 2021
  • The purpose of this study is to develop a Technology Acceptance Model (TAM), to determine differences in gender perceptions in adopting non-cash transactions. In this study, the authors provide a measurement of differences in gender perceptions in adopting cashless, which refers to perceived usefulness, perceived ease-of-use, and perceived security. Respondents in this study were students from the millennial generation who are very familiar with the use of technology, especially non-cash transactions. The data collection technique used in this study was a survey, by distributing questionnaires to 260 respondents. The data were processed statistically through Structural Equation Modeling (SEM). The results of this study indicate that for men, ease-of-use of transactions does not increase the use of non-cash transactions. Meanwhile, for women, perceived ease-of-use has a significant and positive effect on the use of non-cash transactions. Furthermore, perceptions of usability and security have a positive and significant impact on using non-cash transactions. It was also found that female students had a positive, but not significant, effect on the use of non-cash transactions. This means that there has been a difference in the perception of gender, between men and women, in responding to the use of non-cash transactions.

Understanding the Employee's Intention to Use Information System: Technology Acceptance Model and Information System Success Model Approach

  • MARTONO, S.;NURKHIN, Ahmad;MUKHIBAD, Hasan;ANISYKURLILLAH, Indah;WOLOR, Christian Wiradendi
    • The Journal of Asian Finance, Economics and Business
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    • 제7권10호
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    • pp.1007-1013
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    • 2020
  • This study aims to understand the determinant of the employee's intention to use information system within the framework of the Technology Acceptance Model (TAM) and Information System Success Model (ISSM). This paper also aims to examine the influence of ISSM dimension on the perceived usefulness and the perceived ease of use. The research respondents were 248 employees of Universitas Negeri Semarang (UNNES) who are users of the Financial Information System (SIKEU). Data was obtained using a questionnaire that was distributed online via Google form. The data analysis method used is Structural Equation Model (SEM) analysis using the Warp-PLS software. The results showed that the dimensions of TAM (perceived ease of use and perceived usefulness) had a positive and significant influence on the employee's intention to use SIKEU. The ISSM dimension (system quality and information quality) also had a significant influence, although other ISSM dimensions (service quality) had not been proven to have a significant influence on the employee's intention to use SIKEU. Moreover, the results showed that the employee's intention to use is a determinant of SIKEU's actual usage. Perceived ease of use was significantly determined by system quality, information quality, and service quality. In addition, the perceived usefulness was significantly determined by system quality and information quality.