• The Journal of Society for e-Business Studies
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• v.18 no.1
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• pp.129-146
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• 2013

This paper focuses on the systematic approach to handle possible resistance by the members of an organization which adopts ERP system. We also analyze various factors that affect the members' receptivity to the new system. The analytic result from the data of 169 universities shows that emotional factors such as fear and doubt play a significant role, while other factors such as relative advantages of efficiency, relative advantages of system and technology support does not. This research demonstrates both the psychological and behavioral aspects of resistance to technology, and then provides a new perspective on the adoption and diffusion of technological innovation in an organization by systematically analyzing the possible negative consequences while the majority of existing research emphasizes on the rosy prospects of the innovation.

• Journal of Korean Institute of Industrial Engineers
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• v.41 no.4
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• pp.344-351
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• 2015

Recently, an ERP (Enterprise resource Planning) system has been becoming an essential S/W tool for companies to manage their business processes and manufacturing resources. As the information exchange becomes more complex, not only corporate companies but also small- and mid- sized enterprises (SMEs) are required to build an ERP system. However, for small- and middle- sized companies, the adoption of ERP systems becomes challenging due to high cost and long installation time of the system. This paper presents a novel concept of an adaptive ERP system incorporating the ontology structure of the business supply chain information. The proposed ERP installation methodology is illustrated with an example of a door-trim manufacturing company in the automotive supply chain.

• Information Systems Review
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• v.20 no.4
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• pp.43-57
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• 2018

We propose network effects upon the investment decision of cloud-based ERP. Using the survey data collected from 82 companies in 2015, we examine whether IT managers have an intention to adopt real options in order to manage the risk of cloud-based ERP investments and how the network effects influence upon the intention to adopt real options. Based on prior literature, we propose a research model with 4 hypotheses. We find partial support of the hypotheses from the empirical analysis: technological risks has a positive impact upon the adoption of real options such as defer, contract, and abandon. In contrast, we find no significant impact of security risks upon real options. We validate positive network effects upon the adoption of real options such as defer, contract, and abandon. This work empirically find that IT managers in Korean middle and small sized firms have an intention to adopt real options when the managers realize economic, technological, and relationship risks and when they expect network effects.

• Journal of Korea Society of Industrial Information Systems
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• v.13 no.3
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• pp.63-86
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• 2008

Recently implementing enterprise resource planning (ERP) systems with packaged business software is growing rapidly. The purpose of this article is to provide further insights into the business process change and change management in implementation process of ERP systems. This paper examine an survey of some 146 firms' adoption and implementation of packaged ERP software. In this paper, we propose an integrated approach of business process change and change management of the implementation process. This research highlights the importance of change management for implementing ERP. In addition, we empirically reveals that the eventual success of ERP systems depends on effective business process change and change management during the ERP implementation.

• Journal of Information Technology Applications and Management
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• v.9 no.3
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• pp.47-56
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• 2002

A variety of enterprises have Implemented ERP system on the promises of feasible strategic benefits. The objectives of this study are (1) to classily and analyze the motives and critical success factors o the enterprises'ERP system adoptions, and (2) to measure their impacts on the business performance. The data for this research were collected from 43 cases in Korea that have operated ERP system for more than 6 months after the implementation. This study results reveals that the Information strategic planning and business strategy establishment prior to ERP adoption and the demands of field people activate as critical triggers In the larger firms Among the six critical success factors, training was statistically significant for all of four performance measures control, cost reduction, quality and service, and work efficiency. And other findings are furnished. Also the larger company group In the sales volume has shown the higher performance except work efficiency.

• Journal of Information Technology Applications and Management
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• v.26 no.6
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• pp.119-138
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• 2019

This work examines whether IT managers adopt of real options such as defer, expand, contract, and abandon in order to cope with ERP risks, which include technological risk, relationship risk with SW vendors, economic risk, and security risk. We collect data of logistics firms in Seoul and its suburbs in 2018 to empirically validate the effect of risks upon the adoption of real options. The results suggest that IT managers adopt all 4 options when facing economic risk and adopt contract and abandon options only when facing security risk. Additionally, we find that IT managers prefers expand option and avoid abandon option when they think ERP compatibility is high.

• Journal of Information Technology Applications and Management
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• v.10 no.1
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• pp.61-70
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• 2003

Many enterprises have implemented packaged enterprise resource planning (ERP) solutions rather than system development on the promises of feasible strategic benefits. Typical feasible benefits include adoption of global standards and processes through a proven integrated system, continuous version upgrading by vendors, and thus the easiness of system maintenance. The objectives of this research are to identify what makes a post-implementation success of ERP system and to figure out the critical issues and factors for the successful upgrade of packaged ERP systems. This case study was conducted based on five different organizations that have experienced system upgrade implementation. Success factors of ERP system upgrade include (1) clear statement of upgrade goals, (2) good coordination and communication among the implementation partners, (3) thorough management of customization and maintenance history including documentation, (4) Planning of system requirements of higher version, and (5) redefinition of role between business departments and IT department.

• The Journal of Information Systems
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• v.17 no.1
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• pp.113-130
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• 2008

현대의 기업조직들은 역동적 경영환경변화에 직면하고 있다. 이러한 변화에 적응하기 위한 수단으로서, 많은 기업들이 정보기술의 도입을 적극적으로 고려하고 있다. 1990년대 중반에 등장한 ERP(Enterprise Resource Planning: 전사적 자원관리)는 이러한 정보기술의 대표적인 것으로 통합된 데이터베이스에 기초하여 기업의 연계된 업무기능을 지원하는 시스템이다. ERP시스템은 효용 및 효과 대비면에서 많은 장점을 가지고 있기 때문에 현재 우리나라의 많은 기업들이 ERP시스템을 도입하고 있다. ERP에 대한 기존의 연구들은 주로 ERP 도입 성공요소에 관한 내용이 주류를 이룬다. 그러나 이러한 주요성공요소들은 주로 시스템 개발과정의 특성만을 포함하곤 주요성공요소를 몇 개의 범주로 묶어 제시하는데 그 초점을 두고 있기 때문에, 이들 주요성공요소 간에 존재하는 상호영향관계를 충분히 반영하지 못하고 있는 실정이다. 이에 본 연구의 목적은 ERP CSF(Critical Success Factor : 주요성공요소)간에 존재하는 상호영향관계, 그리고 그러한 영향관계가 전체 ERP 성과에 어떤 효과를 가져다 주는가에 대한 총체적인 상호작용에 관한 연구가 부족하기 때문에, 이를 분석하고자 했다. 이 연구의 결과는 다음과 같다. ERP 주요성공요소 간에 존재하는 복잡한 상호영향관계를 실증분석을 통하여 측정하여 이들 간에 상호영향관계 및 선행관계가 있다는 것을 밝혀내었다. 다만, 일반적으로 BPR로 인하여 조직이 많이 변화하면 변화에 대한 사용자의 적응은 떨어질 것으로 생각되지만, 본 연구에서는 이들의 관계는 없는 것으로 밝혀졌다. 조직이 얼마나 많이 변화하였는가보다는 변화관리가 사용자가 적응하는데 더 많이 영향을 미친다고 나타나고 있다. 결국 BPR의 정도 또한 변화관리를 통해서는 사용자의 적응에 간접적으로 유의한 영향을 미치는 것으로 밝혀졌다.

• Journal of Convergence for Information Technology
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• v.9 no.4
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• pp.21-27
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• 2019

The ERP System is used as a useful tool for corporate management. The ERP system needs to be researched for continued use, taking into account the mandatory acceptance environment. This study was validated through AMOS 18 by setting up a model that adds variables in the mandatory acceptance environment based on prior studies on factors affecting the intended use of ERP system. Analysis shows that the intended use of ERP system users is significantly influenced by user satisfaction and objective usefulness, and that user satisfaction and objective usefulness are significantly affected by the quality of service quality of service. This study suggests that it is important to make users to feel the usefulness and satisfaction of the system through user's prior knowledge and participation. It also says that there is a need to maintain service quality.

• Journal of the Korean Operations Research and Management Science Society
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• v.31 no.2
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• pp.1-13
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• 2006

To rapidly respond to uncertainties in the business environment whilst remaining competitive, every organization needs to be able to successfully introduce and manage organizational change. Cognizant of the role of information systems (IS) as an enabler of organizational change, many organizations have paid attention to Enterprise Resource Planning (ERP) systems for successful organizational change primarily because of their change-driving forces across organizations. This study focuses attention on the role of readiness for change in the ERP systems adoption. Readiness for change described as views about the need for organizational change is posited to be an antecedent of two expectancies about the system, performance expectancy and effort expectancy, which lead to actual system use. Based on data gathered from the users of the ERP systems, structural equation analysis using LISREL provides significant support for the proposed relationships.