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http://dx.doi.org/10.7838/jsebs.2013.18.1.129

An Analytical Study on the Influence of Resistance Factors in Adoption and Diffusion of Innovation as for Introducing ERP Systems into Universities  

Kim, Hyeon-Jeong (Yonsei University, Industry-Academic Cooperation Foundation)
Kim, Young-Hee (Korea Communications Agency)
Kim, Moon-Sun (TIPA(Korea Technology and Information Promotion Agency), Statistical Analysis Team)
Publication Information
The Journal of Society for e-Business Studies / v.18, no.1, 2013 , pp. 129-146 More about this Journal
Abstract
This paper focuses on the systematic approach to handle possible resistance by the members of an organization which adopts ERP system. We also analyze various factors that affect the members' receptivity to the new system. The analytic result from the data of 169 universities shows that emotional factors such as fear and doubt play a significant role, while other factors such as relative advantages of efficiency, relative advantages of system and technology support does not. This research demonstrates both the psychological and behavioral aspects of resistance to technology, and then provides a new perspective on the adoption and diffusion of technological innovation in an organization by systematically analyzing the possible negative consequences while the majority of existing research emphasizes on the rosy prospects of the innovation.
Keywords
Innovation Resistance; Resistance Type; Resistance Factor; Enterprise Resource Planning;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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