Browse > Article

Examining the Effect of Readiness for Change on Enterprise Systems Acceptance  

Kwahk Kee-Young (국민대학교 비즈니스IT학부)
Publication Information
Journal of the Korean Operations Research and Management Science Society / v.31, no.2, 2006 , pp. 1-13 More about this Journal
Abstract
To rapidly respond to uncertainties in the business environment whilst remaining competitive, every organization needs to be able to successfully introduce and manage organizational change. Cognizant of the role of information systems (IS) as an enabler of organizational change, many organizations have paid attention to Enterprise Resource Planning (ERP) systems for successful organizational change primarily because of their change-driving forces across organizations. This study focuses attention on the role of readiness for change in the ERP systems adoption. Readiness for change described as views about the need for organizational change is posited to be an antecedent of two expectancies about the system, performance expectancy and effort expectancy, which lead to actual system use. Based on data gathered from the users of the ERP systems, structural equation analysis using LISREL provides significant support for the proposed relationships.
Keywords
Enterprise Systems; Organizational Change; TAM;
Citations & Related Records
연도 인용수 순위
  • Reference
1 Agarwal, R. and E. Karahanna, 'Time Flies When You're Having Fun：Cognitive Absorption and Beliefs about Information Technology Usage,' MIS Quarterly, Vol.24, No.4(2000), pp.665-694   DOI   ScienceOn
2 Robey, D., J. Ross, and M. Boudreau, 'Learning to Implement Enterprise Systems：an Exploratory Study of the Dialectics of Change,' Journal of Management Information Systems, Vol.19, No.1(Summer 2002), pp.17-46
3 Venkatesh, V., M.G. Morris, G.B. Davis, and F.D. Davis, 'User Acceptance of Information Technology：Toward a Unified View,' MIS Quarterly, Vol.27, No.3 (September 2003), pp.425-478   DOI
4 Davis, F.D., 'Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology,' MIS Quarterly, Vol.13, No.3(1989), pp.319-339   DOI   ScienceOn
5 Hu, P.J.H., T.H.K. Clark, and W.W. Ma, 'Examining Technology Acceptance by School Teachers: a Longitudinal Study,' Information & Management, Vol.41(2003), pp.227-241   DOI   ScienceOn
6 Latham, L. and J. Lundy, The Coming Revolution in Real-Time Collaboration, Gartner Research, Gartner Group, 2003
7 Venkatesh, V. and F.D. Davis, 'A Model of the Antecedents of Perceived Ease of Use： Development and Test,' Decision Sciences, Vol.27, No.3(1996), pp.451-481   DOI   ScienceOn
8 Dunham, R.B, J.A. Grube, D.G. Gardner, L.L. Cummings, and J.L. Pierce, 'The Development of an Attitude toward Change Instrument,' Proceedings of Academy of Management Annual Meeting, Washington, DC, 1989
9 Meyer, J.P. and N.J. Allen, 'A Three- Component Conceptualization of Organizational Commitment,' Human Resource Management Review, Vol.1, No.1(1991), pp. 61-89   DOI   ScienceOn
10 Computer Economics, Annual Information Systems and eBusiness Spending Study. Computer Economics, Carlsbad, CA, 1999
11 Amoako-Gyampha, K. and A.F. Salam, 'An Extension of the Technology Acceptance Model in an ERP Implementation Environment,' Information & Management, Vol.41 (2004), pp.731-745   DOI   ScienceOn
12 Armenakis, A.A., S.G. Harris, and K.W. Mossholder, 'Creating Readiness for Change,' Human Relations, Vol.46(1993), pp.681-703   DOI   ScienceOn
13 Yousef, D.A., 'Organizational Commitment and Job Satisfaction as Predictors of Attitudes toward Organizational Change in a Non-Western Setting,' Personnel Review, Vol.29, No.5(2000), pp.567-592   DOI   ScienceOn
14 Gardner, D.G., R.B. Dunham, L.L. Cummings, and J.L. Pierce, 'Employee Focus of Attention and Reactions to Organizational Change,' Journal of Applied Behavioral Science, Vol. 23, No.3(1987), pp.351-370   DOI
15 Gebert, D., S. Boerner, and J.G. Agafonov, 'Attitudes toward Change Initiatives in Corporate Cultures Undergoing Transformation,' Eastern European Economics, Vol.37, No.6(1999), pp.5-25
16 Schein, E., 'Personal Change through Interpersonal Relationships,' In Essays in Interpersonal Dynamics, W.Benis, J. Van Maanen, E.Schein, and F.Steele (eds.), The Dorsey Press, Homewood, IL, 1979, pp.129-162
17 Appleton, E.L., 'How to Survive ERP,' Datamation, Vol.43, No.3(March 1997), pp. 50-53
18 Herzberg, F., Work and the Nature of Man, World Publishing, Cleveland, 1966
19 Mowday, R.T., L.W. Porter, and R.M. Steers, Employee-Organization Linkages: The Psychology of Commitment, Absenteeism and Turnover, Academic Press, New York, 1982
20 Allen, N.J. and J.P. Meyer, 'The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization,' Journal of Occupational Psychology, Vol.63(1990), pp.1-18   DOI
21 Lau, C. and R.C. Woodman, 'Understanding Organizational Change: a Schematic Perspective,' Academy of Management Journal, Vol.38, No.2(1995), pp.537-554   DOI   ScienceOn
22 Orlikowski, W.J., 'Improvising Organizational Transformation over Time: a Situated Change Perspective,' Information Systems Research, Vol.7, No.1(March 1996), pp.63- 92   DOI   ScienceOn
23 Hair, J.T., R.E. Anderson, R.L. Tatham, and W.C. Black, Multivariate Data Analysis, Fifth ed., Prentice Hall, Upper Saddle River, New Jersey, 1998
24 Compeau, D.R. and C.A. Higgins, 'Computer Self-Efficacy: Development of a Measure and Initial Test,' MIS Quarterly, Vol. 19, No.2(1995), pp.189-211   DOI   ScienceOn
25 Markus, M.L., 'Power, Politics, and MIS Implementation,' Communications of the ACM , Vol.26, No.6(1983), pp.430-444   DOI   ScienceOn
26 Robey, D. and S. Sahay, 'Transforming Work through Information Technology: a Comparative Case Study of Geographic Information Systems in County Government,' Information Systems Research, Vol.7, No.1 (March 1996), pp.93-110   DOI   ScienceOn