• Title/Summary/Keyword: E-commerce distribution

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The Effects on Parcel Service Satisfaction in Logistics Information Technology of Parcel Company (택배기업의 물류정보기술이 택배서비스 만족도에 미치는 영향 - 인터넷쇼핑몰 택배서비스 이용자 중심 -)

  • Kim, Seon-Gu;Choi, Yong-Seok
    • Journal of Korea Port Economic Association
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    • v.27 no.3
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    • pp.91-112
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    • 2011
  • The rapid growth of e-commerce market and changes in distribution channels and consumption patterns have brought about the continuous growth of the domestic parcel service market. To cope with the growth and environmental changes of the parcel service market, parcel companies have made efforts to improve logistics process and construct an information system for customer satisfaction. Since they have focused on a high quality parcel service through a variety of information technology rather than price competition, the importance of logistics information technology has been greatly perceived. Accordingly, this study examined that how information technology and information system quality of parcel companies was perceived by customers and how it influenced parcel service use and satisfaction. To achieve this purpose, this study developed a valid and reliable measurement instrument for logistics information system quality and customer satisfaction based on literature reviews. Then empirical research was made through a questionnaire survey. As a result, six determinants of logistics information system quality were derived: economy, SMS information, tracking web-site information, stability, speed, and accuracy. All factors but economy were found to have positive effects on customer satisfaction in parcel service. Finally, the theoretical and practical implications of the findings were also discussed.

A Case Study on SCM Establishment: C Corporation (SCM(Supply Chain Management) 구현에 관한 사례연구 : C기업을 중심으로)

  • 이영민;주상호
    • Journal of the Korea Society of Computer and Information
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    • v.8 no.2
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    • pp.145-154
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    • 2003
  • Business environment is changing rapidly because of the introduction of the newest Technologies development and the newest management skills. With the development of Information Technology (IT) and the rapid growth of Internet based business, there have been great improvements of business processes and total costs of many firms. Many firms realize that they have to change their organizational structure and managerial skills in order to carry on their corporate goals(growth and development) according to business paradigm shift. The purpose of this dissertation is to watch how consumer product manufacturer(C corporation) could build effective SCM strategies under Electronic Commerce paradigm shift and how it can reform its organizational structure in order to perform its business goat. C corporation has been doing a groat role in logistics and distribution for the last 50 years with logistics know-how in domestic market, however there were many problems such as lack of shared information, demand Paradox, order batch, stock shortage and duplicated processes among vendors and chain members. Most of problems were based on lack of shared information and old business processes.

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Construction for Safe Transaction System using Blockchain Technology(Case:Used Car) (블록체인 기술을 이용한 안전 거래 시스템 구축(사례:중고자동차))

  • Ahn, Byeongtae
    • Journal of Digital Convergence
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    • v.18 no.4
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    • pp.237-242
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    • 2020
  • Online e-commerce management systems are gradually increasing, and transactions are made in various items. However, the reliability between sellers and buyers is very important in high-priced transactions such as automobiles when used transactions online. Nevertheless, in the existing used trading system, a device that prevents fraud or trusts the seller is insufficient. This paper developed a blockchain-based used transaction management system to improve the reliability that occurs during used transactions. We have improved the safety trading system by developing a trading management system for used cars with the highest amount of used cars in various fields. This system uses Ethereum-based smart contract to guarantee reliability without third party intervention. By designing the contracts required for used car trading by utilizing smart contracts, it was possible to reduce the effort and time of trading participants in the existing used car transactions, while enabling safe transactions. In addition, this system mitigated information asymmetry between buyers and sellers, and reduced and prevented brokerage fees in the distribution process without third parties.

POCS Based Digital Watermarking in Buyer-Seller Watermarking Protocal (Buyer-Seller 워터마킹 프로토콜 상에서 POCS 기반의 디지털 워터마킹)

  • Kwon, Seong-Geun;Lee, Ji-Hye;Lee, Suk-Hwan;Kwon, Ki-Ryong
    • Journal of Korea Multimedia Society
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    • v.10 no.5
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    • pp.569-582
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    • 2007
  • Digital watermarking technique for copyright protection and prevention of illegal copy and distribution can provide the reliable transaction to both buyer and seller in e-commerce through the cryptographic protocol such as 'Buyer-seller watermarking protocol'. Recently there has been researched about some cryptographic protocols for watermarking system but there has no yet mentioned about the implementation of practical watermarking technique in protocol. This paper presents the watermark embedding technique based on POCS in buyer-seller watermarking protocol. The proposed method designs the robust convex set based on EZW and the invisible convex set using PSNR and then projects into two sets until the convergence condition is satisfied. Experimental results verified that BER of watermark that is embedded by the proposed method has lower 0.02-0.10 than BER of the conventional method.

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Probabilistic Reinterpretation of Collaborative Filtering Approaches Considering Cluster Information of Item Contents (항목 내용물의 클러스터 정보를 고려한 협력필터링 방법의 확률적 재해석)

  • Kim, Byeong-Man;Li, Qing;Oh, Sang-Yeop
    • Journal of KIISE:Software and Applications
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    • v.32 no.9
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    • pp.901-911
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    • 2005
  • With the development of e-commerce and the proliferation of easily accessible information, information filtering has become a popular technique to prune large information spaces so that users are directed toward those items that best meet their needs and preferences. While many collaborative filtering systems have succeeded in capturing the similarities among users or items based on ratings to provide good recommendations, there are still some challenges for them to be more efficient, especially the user bias problem, non-transitive association problem and cold start problem. Those three problems impede us to capture more accurate similarities among users or items. In this paper, we provide probabilistic model approaches for UCHM and ICHM which are suggested to solve the addressed problems in hopes of achieving better performance. In this probabilistic model, objects (users or items) are classified into groups and predictions are made for users considering the Gaussian distribution of user ratings. Experiments on a real-word data set illustrate that our proposed approach is comparable with others.

On the Needs of Vertical and Horizontal Transportation Machines for Freight Transportation Standard Containers to Derive Design Requirements Optimized for the Urban Railway Platform Environment

  • Lee, Sang Min;Park, Jae Min;Kim, Young Min;Kim, Joo Uk
    • International Journal of Internet, Broadcasting and Communication
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    • v.13 no.4
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    • pp.112-120
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    • 2021
  • Recently, the number of consumers using digital online distribution platforms is increasing. This caused the rapid growth of the e-commerce market and increased delivery volume in urban areas. The logistics system, designed ar006Fund the city center to handle the delivery volume, operates a delivery system from the outskirts of the city to the urban area using cargo trucks. This maintains an ecosystem of high-cost and inefficient structures that increase social costs such as road traffic congestion and environmental problems. To solve this problem, research is being conducted worldwide to establish a high-efficiency urban joint logistics system using urban railway facilities and underground space infrastructure existing in existing cities. The joint logistics system begins with linking unmanned delivery automation services that link terminal delivery such as cargo classification and stacking, infrastructure construction that performs cargo transfer function by separating from passengers such as using cargo platform. To this end, it is necessary to apply the device to the vertical and horizontal transportation machine supporting the vertical transfer in the flat space of the joint logistics terminal, which is the base technology for transporting cargo using the transfer robot to the destination designated as a freight-only urban railway vehicle. Therefore, this paper aims to derive holistic viewpoints needs for design requirements for vertical and vertical transportation machines and freight transportation standard containers, which are underground railway logistics transport devices to be constructed by urban logistics ecosystem changes.

Packaging Design of EPS Cooling Box by Theoretical Heat Flow and Random Vibration Analysis (이론적 열유동 및 랜덤 진동 해석을 적용한 EPS 보냉용기의 포장설계)

  • Kim, Su-Hyun;Park Sang-Hoon;Lee, Min-A;Jung, Hyun-Mo
    • KOREAN JOURNAL OF PACKAGING SCIENCE & TECHNOLOGY
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    • v.27 no.3
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    • pp.175-180
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    • 2021
  • Although it has recently been regulated for use as an eco-friendly policy in Korea, the use of EPS (Expanded Polystyrene) cooling boxes, which are used as cold chain delivery insulation boxes for fresh agricultural and livestock products, is also increasing rapidly as e-commerce logistics such as delivery have increased rapidly due to COVID-19. Studies were conducted to optimize the EPS cooling container through internal air heat flow of CFD (Computational Fluid Dynamics) analysis and FEM (Finite Element Method) random vibration analysis using domestic PSD (Power Spectral Density) profile of the EPS cooling box to which the refrigerant is applied in this study. In the analysis of the internal air heat flow by the refrigerant in the EPS cooling box, the application of vertical protrusions inside was excellent in volume heat flow and internal air temperature distribution. In addition, as a result of random vibration analysis, the internal vertical protrusion gives the rigid effect of the cooling box, so that displacement and stress generation due to vibration during transport are smaller than that of a general cooling container without protrusion. By utilizing the resonance point (frequency) of the EPS cooling box derived by the Model analysis of ANSYS Software, it can be applied to the insulation and cushion packaging design of the EPS product line, which is widely used as insulation and cushion materials.

A Study on the Factors Influencing Job Satisfaction among Delivery Drivers of Online Hypermarket (온라인 대형마트 배송기사의 일자리만족도 영향 요인 연구)

  • Park, Sonhyo;Lee, Young-Min
    • The Journal of the Korea Contents Association
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    • v.22 no.4
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    • pp.665-676
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    • 2022
  • The e-commerce had been expanding in the distribution channels, recently. Then, COVID-19 and social distancing rules led to a surge of online hypermarkets volume. In this study, we examined workplace environments of delivery drivers, firstly. Second, this study was also designed to examine the influencing factors of the perceived working environments change on the job satisfaction, dealing with the recent surge of work. We analyzed 324 data using various ways like descriptive statistics, one-way analysis of variance, factor analysis, and hierarchical regression analysis. The analysis revealed that their job satisfaction was lower than the average score and their working time was too long. In addition, the changes of the workplace environments were divided into labor intensity change and working condition change, which all had a significant effect on job satisfaction. So we should devise some long-term and short-term plans to make the level of job satisfaction among delivery drivers high on workplace environments.

Technology Adoption Issues and Challenges for Micro, Small and Medium Enterprises: A Case Study of the Food and Beverage Sub-Sector in Indonesia

  • PRANATA, Nika;SOEKARNI, Muhammad;MYCHELISDA, Erla;NOVANDRA, Rio;NUGROHO, Agus Eko;RIFAI, Bahtiar;BUHAERAH, Pihri;ZULHAMDANI, Muhammad;YULIANA, Retno Rizki Dini
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.3
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    • pp.265-274
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    • 2022
  • MSMEs in the food and beverage industry play a critical role in the Indonesian economy since they account for the majority of the manufacturing sector's GDP. Despite its importance, it is unable to compete on a worldwide scale due to a lack of technological adoption. As a result, the purpose of this study is to look into the concerns and challenges that F&B MSMEs have when it comes to technology adoption. An online survey of 626 MSMEs and in-depth interviews as well as focus groups with diverse stakeholders from four provinces, namely West Java, East Java, South Sulawesi, and North Sumatera, provided the data for this study. To be thorough, the approach used in the study is based on the Technology, Organization, and Environment (TOE) framework. According to the findings, the majority of MSMEs use technology for marketing and sales, mainly through e-commerce. Meanwhile, for a variety of reasons, most of them continue to rely on traditional and semi-automatic technologies for production. According to the TOE framework, MSMEs lack those three parts of the technology adoption framework, particularly the environmental aspect, which is mostly due to a lack of cooperation among stakeholders. Finally, as a policy proposal, we offer a comprehensive technology adoption strategy based on the findings through an integrated MSMEs development information system including many important stakeholders.

The Impact of Education-Orientation on Technology Innovation and Company Outcome : Focusing on Korean Companies in China (기업의 교육지향성이 기술혁신과 기업성과에 미치는 영향 : 대 중국 투자 한국기업을 중심으로)

  • Kim, Jung Hoon;Lim, Young Taek
    • The Journal of Society for e-Business Studies
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    • v.19 no.4
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    • pp.231-249
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    • 2014
  • We define $21^{st}$ century as an amalgamation of globalization and localization, or Glocalization. Additionally, due to the increasing supply of smart phones and wide usage of social networking services, the ability to utilize such global and regional information has increased a coperation's competitiveness in its market, and even the business models have evolved from the conventional "production and distribution" to E-commerce, through which either a direct or a non-direct transaction is possible. My hypothesis is that the ability to adapt to this trend is possible through transfer of learning, and consequently, this will have an impact on company's performance. Thus, this thesis analyzes the mid- to the long-term impact of such ability and environmental factors on the performance and technology innovation of Korean companies in China. Ultimately, this study intends to engender a basic foundation for a corporation's management strategy in China. Finally this research focuses on those Korean companies in China only and on the proof of influential factors' impact on technological innovation and technological innovation's impact on those corporations' future performances. Section I is an abstract and section II, the case examines the uniqueness and current status of Korean companies in China identifies the concept and the definition of influential factors such as education-orientation, technological innovation, and performance, and then scrutinizes each factors through a closer look at their past researches. Section III explains the thesis model, the survey's method and target, the thesis, variable factors, the content, and the method of analysis. In section IV, the thesis is proved based on the outcome of the survey. The result in Section V highlights the high comprehension of technological innovation: both education-orientation and technological innovation prove to have a positive (+) correlation with the performance. The vision on education orientation proves to have a positive (+) influence on technological innovation. The vision on education-orientation and technological innovation prove to have a positive (+) influence individually on company's performance.