• 제목/요약/키워드: E commerce

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Meta Analysis of International Commerce and Information Review (통상정보연구 메타분석)

  • Lee, Hohyung
    • International Commerce and Information Review
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    • v.19 no.2
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    • pp.259-273
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    • 2017
  • This study is a meta-analysis of the articles published over the last 18 years from the first edition of the "International Commerce and Information Review" to December 2016. 1047 papers were published in "International Commerce and Information Review" until 2016. Many articles appeared in the order of electronic trade field, product and service innovation field, regional trade information field, trade law system field, and trade negotiation field. There are more than 15 major fields of authors who have published more than 20 papers."International Commerce and Information Review" is a multi-disciplinary journal by scholars in various major fields. Most of the authors belong to universities and the proportion of papers that receive research grants is 19.7%. 46 authors have published more than 5 papers in "International Commerce and Information Review", and their H-index is 5.6. Influence Index (IF) of the "International Commerce and Information Review" in 2016 is 1.02. The main keywords of the papers published in "International Commerce and Information Review" are e-commerce, Internet, service trade, China, e-trade, Korean Wave, FTA, SME and foreign direct investment.

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Design of Evaluation Index System for Information Experience based on B2C e-Commerce Bigdata and Artificial Intelligence

  • KANG, Jangmook;HU, Haibo;CHEN, Yinghui;LEE, Sangwon
    • International journal of advanced smart convergence
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    • v.8 no.4
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    • pp.1-8
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    • 2019
  • The online retail market continues to grow, especially in China, as e-commerce has developed rapidly in recent years in many countries. Meanwhile, the development and use of new network information technology provides consumers with various contact and experience environments for online shopping. Based on the theory of media weakness, the study began to focus consumer experience on the nature of commercial transactions. The study proposed and designed an initial measure of the consumer information evaluation index, which combines previous findings with implications. Finally, the five-dimensional B2C system was established to evaluate consumers' information experience providing information display, information interaction, information support and information personalization. We researched on evaluation index system for information experience of B2C e-commerce consumers based on samples of Chinese consumers.

How to Promote E-Commerce Exports to China: An Empirical Analysis

  • KIM, MIN JUNG
    • KDI Journal of Economic Policy
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    • v.39 no.2
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    • pp.53-74
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    • 2017
  • This paper focuses on the recent extraordinary growth of Chinese cross-border online shopping and draws implications for firm strategies and government policies in Korea to utilize the phenomenon as an opportunity to expand into a broader market via e-commerce exports. I conduct a survey of Chinese cross-border online consumers to identify constraining and determining factors during the stages of their purchase decisions of Korean products. Given the fact that Chinese cross-border online shopping is at the incipient stage and consumers have expressed a strong intent to repurchase, future strategies should focus on attracting new consumers. Accordingly, Korean firms should build a powerful brand image, improve product quality and post-purchase services, and take full advantage of the popularity of the Korean Wave. Meanwhile, the government must step up policy efforts by, for instance, improving e-commerce export statistics, simplifying logistics and clearance procedures, and building trust in Chinese consumers.

Workflow Management Systems supporting ebXML in B2B eCommerce (기업간 전자상거래에서 ebXML을 지원하는 워크플로우시스템)

  • 정재윤;김형준;김영호;강석호
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2001.10a
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    • pp.65-68
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    • 2001
  • In e-Marketplace, many companies are participating frequently either as supplier or as customer. Thus, electronic processing of transactions and flexible integration with participating companies' processes are required. These situation requires process integration using workflow and the exchange of transaction document using XML(eXtensible Markup Language). This paper presents methodologies to model business processes in e-Marketplace where many companies are participating and to exchange electronic messages using ebXML that have become a standard in electronic commerce. These methodologies can integrate and manage processes in electronic commerce environment, and can process ebXML standard documents efficiently, making electronic commerce more harmoniously in global market. The system constructed in this research supports business processes between companies by exchanging XML messages conforming Wf-XML and ebXML standards using SOAP protocol.

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Design of PKI based e-Commerce Security Application (PKI 기반 e-Commerce 보안 애플리케이션 설계)

  • Kim, Man-Soo;Kim, Hwan-Jo;Chung, Mok-Dong
    • Proceedings of the Korea Information Processing Society Conference
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    • 2002.11c
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    • pp.2165-2168
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    • 2002
  • 초고속 통신망을 이용한 인터넷의 대중화와 더불어 인터넷을 기반으로 하는 e-Commerce 가 활발해지고 있다. e-Commerce 에 있어서 민감한 정보의 기밀성과 사용자 인증의 확보가 필수적이며, 이를 위해서는 전자 서명 기술을 포함하고 있는 공개키 기반의 인증서 관리 체계의 확립이 선결되어야 한다. 본 논문에서는 인증, 기밀성 및 무결성 문제를 해결하기 위해 PKI 기반 인증서의 생성, 관리 기능과 인증서를 상호 교환하여 매매 협상을 하는 에이전트 중재에 의한 SecuPmart 보안 애플리케이션을 설계하고 이에 대하여 기술한다.

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Measurement of Customers Satisfaction in Agricultural E-Commerce (농산물 전자상거래의 고객만족도 측정)

  • Lee, Taek-Seon;Choe, Young-Chan
    • Journal of Agricultural Extension & Community Development
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    • v.11 no.1
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    • pp.125-137
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    • 2004
  • The objectives of this investigation were 1) to measure the level of customers satisfaction in agricultural E-Commerce, 2) to identify the variables affecting customer satisfaction, and 3) to suggest ways to improve the level of user satisfaction in agricultural E-Commerce. The major findings of the research can be summarized as follows: 1) The result of ANOVA showed that there is no significant difference in the degree of customer satisfaction among groups of demographic characteristics such as gender. age, marriage, job, the level of education and the level of income. 2) The results of multiple regression analysis showed that four variables had significant effects on the degree of customer satisfaction: internet environment, product information, security, and price. Moreover, the six variables included in this study explained 61.5% of the degree of customer satisfaction.

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Comparing e-Commerce Market Size and Reliability Improving Policy (전자상거래 시장규모 예측치 비교 및 신뢰성 증진 방안)

  • Lee, Gi-Sung;Hong, Ki-Hak;Son, Chang-Kyoon
    • 한국데이터정보과학회:학술대회논문집
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    • 2002.06a
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    • pp.119-128
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    • 2002
  • In this paper we consider the concepts and types of e-commerce, and we compare the predictors and its methods of e-commerce market size by survey institutes. Also we will make some policy for improving the reliability of the predictors of e-commerce market size from this study.

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Design of Trusted Peer-to-Peer e-Commerce System (P2P 기반의 신뢰성 있는 e-Commerce시스템 설계)

  • Seo, Sun-Hee;Rhee, Kyung-Hyune
    • Proceedings of the Korea Information Processing Society Conference
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    • 2005.05a
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    • pp.1173-1176
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    • 2005
  • P2P(Peer-to-Peer) 서비스는 기존의 서버/클라이언트 방식과는 달리 중앙서버를 거치지 않고 정보를 찾는 사람과 정보를 가지고 있는 사람의 PC를 직접 연결 시켜 데이터 공유 및 교환 할 수 있게 해주는 기술과 그 기술을 응용해서 만든 새로운 서비스를 말한다. P2P 서비스를 전자상거래에 적용 시 상거래 서비스 이용자들은 중앙 서버 없이 직접 통신하면서 언제, 어디서나 제약 없이 개인별 상거래나 경매가 가능한 반면 별다른 안전 장치가 없어 피해가 우려된다. 본 논문에서는 P2P기반의 e-commerce에서 디지털 컨텐츠 판매에 대한 지불에 있어 좀 더 공정한 지불 프로토콜과, 피어들에 대한 신뢰성 보장을 위해 평판인증서(reputation certificate)를 사용하여 신뢰성 있는 e-commerce 시스템을 설계하고자 한다.

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A Study on the Impact of Service Quality on the Customer Satisfaction in the Business-to-Consumer(B2C) E-Commerce (전자상거래 서비스품질이 고객만족에 미치는 영향에 관한 연구)

  • 송광석;유한주
    • Journal of Korean Society for Quality Management
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    • v.29 no.4
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    • pp.116-132
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    • 2001
  • The world wide web has been growing rapidly. Due to the development, many companies are using the e-commerce through the web as an another tool for the their deal with customers. The internet is utilized as the new distribution business and channel for the most companies. This innovative changes made many people to purchase products through the web. However, there are a lot of problems during the process of supply chain channels. This research is about the impact of service quality on the customer satisfaction in the business-to-consumer(B2C) e-commerce. It was performed by utilizing the methodology for measuring the degree of service quality which has been adopted in the service quality research area. The quality of service is made up of six dimensions(factors): reliability, responsiveness, assurance, empathy, tangible, and convenience. Therefore, we studied the influence of these six factors upon the customer satisfaction, and the results will be summarized.

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A Study on Evaluation and Improving Reliability of Domestic e-Commerce Statistics (국내 전자상거래 통계정보의 평가와 신뢰성 증진방안에 대한 연구)

  • 홍기학;이기성;손창균
    • The Korean Journal of Applied Statistics
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    • v.16 no.2
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    • pp.225-237
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    • 2003
  • We analyze the factors leading to discrepancy in estimators and predictors of e-commerce size each survey institution, and then we make a evaluation criterion to obtain objective and standard results in e-commerce surveys. We would like to guarantee reliability for e-commerce statistics published by the survey institutes and the public ones by adapting the criterion which suggested.