• 한국심리학회지 : 문화 및 사회문제
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• 제19권4호
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• pp.553-576
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• 2013

본 연구의 목적은 은퇴 남성의 은퇴스트레스, 성격 강점, 결혼불만족이 우울에 영향을 미치는지 살펴보고, 성격 강점과 결혼불만족의 직접효과 및 간접효과를 검증하는 것이다. 이를 통해 은퇴스트레스가 우울감을 유발하는데 있어서 개인의 긍정적 성격특성과 결혼만족이라는 긍정적인 관계특성이 완충적 역할을 하는지 포괄적으로 살펴볼 수 있을 것이다. 본 연구를 위해 대구·경북 지역에 거주하는 은퇴 남성 197명에게 은퇴스트레스 척도(RSS), 성격 강점 검사(CST), 한국판 결혼만족도 검사(K-MSI), 한국판 역학연구센터 우울척도(CES-D)를 실시하였다. 중다회귀분석과 AMOS를 이용한 구조방정식 결과는 다음과 같다. 첫째, 은퇴남성의 은퇴스트레스가 높을수록 은퇴 남성의 우울이 높은 것으로 나타났다. 둘째, 은퇴 남성의 성격 강점 중 낙관성이 부족할수록 그리고 심미안이 높을수록 높은 우울 수준을 예견하였다. 또한 은퇴 남성의 결혼불만족이 높을수록 우울경향이 높은 것으로 나타났다. 셋째, 은퇴스트레스와 우울의 관계에서 성격강점과 결혼불만족의 직접경로와 간접경로 모두를 포함하는 연구모형은 대안모형보다 더욱 좋은 적합도를 보였다. 즉, 성격 강점과 원만한 부부관계가 은퇴 이후 경험하는 남성들의 우울에 완충 작용을 하는 것으로 나타났다. 이러한 결과는 은퇴 남성의 심리적 안녕을 위한 프로그램의 기초자료로 활용될 수 있을 것이다. 마지막으로 본 연구의 제한점과 후속연구에 대한 제언을 논의하였다.

• 한국지구과학회:학술대회논문집
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• 한국지구과학회 2006년도 춘계학술발표회 논문집
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• pp.93-93
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• 2006

• 한국도서관정보학회지
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• 제32권1호
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• pp.261-283
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• 2001

This study investigates the antecedents of the complaining behaviors and complaint responses of the library and information center users based on the theoretical backgrounds and suggests eight propositions and conceptual model for the library and information center. It examines as the antecedents, satisfaction/dissatisfaction, attitude toward complaining, likelihood of success, materials/facilities/service importance, attribution, loyalty, and justices; and as complaint responses. exit, voice(redress seeking), negative word-of-mouth, and third party complaints.

• 가정과삶의질연구
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• 제17권4호
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• pp.133-148
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• 1999

This study is conducted a survey of consumer problems and dissatisfactionand their complaining behavior with door to door and mail order sellings. Results of the study show that both door to door selling and mail order selling the level of consumer complaining behavior was below median point. Path analysis of the variables affected complaining behavior showed that total causal effect to the biggest consumer dissatisfaction.

• 한국생활과학회지
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• 제19권2호
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• pp.295-310
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• 2010

This study measured college students' levels of satisfaction with their cyber learning through an online survey of students who had taken one or more cyber learning before. 500 returned and usable questionnaires were analyzed and SPSS WIN 12.0 was used for the descriptive statistics, t-test, factor analysis and analysis of covariance structures. The results are as follows; First, college students were very interested in their cyber learning. Their decision to take the cyber learning was initiated more by emotional motives (m=3.13) than by rational motives (m=3.35). Second, the consumers' expectations for the cyber learning were divided into the 'Expectation for service quality' and the 'Expectation for economy,' and their 'Expectation for economy'(m=4.02) was higher than their 'Expectations for service quality'(m=3.60). Third, the consumers' expectations for the cyber learning and the results of the cyber learning were analyzed, and a discrepancy between these two were also analyzed. The analysis of discrepancy between the two showed that the average of the results was lower than that of the expectations, which means that the cyber learning did not meet the consumers' expectations in every aspect, However, the average satisfaction level was 3.20, which means consumers were satisfied with the cyber learning overall. Fourth, causes of dissatisfaction with the cyber learning were divided into internal factors due to personal matters and external factors due to classes and other factors. It was found that dissatisfaction due to internal factors was greater than that due to external factors. Lastly, the factors affecting satisfaction/dissatisfaction with the cyber learning and willingness to use it again were analyzed. The results showed that the motive for its use affected the formation of expectation but it did not affect the results. Satisfaction with the cyber learning affected the willingness to use it again positively. However, the effect of dissatisfaction on the willingness to use it again was not statistically significant.

• 한국의류산업학회지
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• 제21권6호
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• pp.813-820
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• 2019

This study identified actual wearing and size dissatisfaction with jeans worn by upper grade elementary school girls. A survey was conducted on 147 10~12-year-old girls in order to collect basic data to design a slim fit jeans pattern for upper grade elementary school girls. The result of the study are as follows. Upper grade elementary school girls wore jeans at least once a week, 46.9% were 1~2 times, 31.3% were 3~4 times and 21.8% were more than 5 times per week. The size of the jeans they wear was often one size or two sizes larger than the actual height section. Upper grade elementary school girls preferred jeans that fit well and allow for a full range of motion; in addition, waist and hip measurements were important criteria when selecting size. The preferred length of jeans was those that go to the ankle along with slim-style jeans made of "cotton+spandex". In terms of dissatisfaction with jeans, upper grade elementary school girls showed discomfort when the lower back waistline slipped when sitting and when there was a tight crotch area. In addition, cases of exchange or return were found to be due to fit, including waist, hip or thigh measurements even when the area most repaired is was the pant length.ired is pant length, cases of exchange or return were found to be due to fit, including waist, hip, or thigh measurements.

• 한국의류학회지
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• 제36권10호
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• pp.1040-1049
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• 2012

This study examines the effects of pursued benefits and satisfaction (or dissatisfaction) on repurchase intentions. The research was comprised of a 2 (satisfaction after purchase: satisfaction versus dissatisfaction) ${\times}2$ (product benefit type: utilitarian benefit versus hedonic benefit) ${\times}2$ (hyperopic disposition: high versus low) model, designed with three mixed elements. The subject participants of this study were 168 female university students aged 20 to 29 from the Seoul, Gyeong-gi do, and Chung-cheong do areas. We performed a reliability analysis, T-test, and ANOVA using the SPSS statistic package. The results of this study are summarized as follows. In terms of product benefit that influences repurchase intention based on whether a consumer has experienced satisfaction after purchasing a fashion product, repurchase intention was high for hedonic benefits regardless of the level of satisfaction or dissatisfaction after a purchase. However, we found a significant difference in preference when the hyperopic disposition of a consumer was taken into account. When dissatisfied with a purchase, consumers with low levels of hyperopic disposition displayed higher repurchase intentions for the products of hedonic benefit than those of utilitarian benefits. However, when dissatisfied with a purchase, consumers with high levels of hyperopic disposition displayed low levels of repurchase intention regardless of the type of product benefit. When consumers are satisfied with a purchase, they are more likely to repurchase hedonic products than utilitarian products.

• 한국산학기술학회논문지
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• 제12권8호
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• pp.3415-3420
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• 2011

고객만족도 수준이 높아질수록 만족고객의 비율이 높아지는 것은 당연한 현상이라 할 수 있는데, 실제 조사 측면에서는 만족응답으로의 쏠림현상이 두드러져, 데이터 분석의 구조적 한계와 함께 고객만족 개선안 도출의 유용성이 낮아지고 있다. 이러한 문제점을 해결하기 위해서는 만족고객을 재분류하여 보다 전략적인 의미를 도출하고 만족 고객의 불만족 요인을 찾아내기 위한 연구가 필요하다. 본 연구에서는 기존의 고객만족도 조사에서 사용한 단일차원이 아닌, 만족/불만족 2차원 모형을 적용하여 고객 재분류 방법을 제안하였다. 제안 모델을 적용한 결과 만족과 관련된 속성과 불만족에 관련된 속성이 별개이고, 만족요인과 불만족 요인의 역할과 기능이 다르게 작용하고 있음을 확인하였다. 이를 통해 고객 재분류를 통하여 고객 만족을 최대화하고 동시에 고객 불만족 발생을 억제할 수 있어서 궁극적으로 고객만족경영을 달성할 수 있는 가능성을 확인하였다.

• 복식
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• 제58권1호
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• pp.90-103
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• 2008

This study aims to examine the current state of wearing working clothes for the workers who work in Electric Technology Division, Korea Railroad Corporation, to identify inconveniences and problems in relation to the working clothes, and based on the examination, to find a way to improve them, creating a design of summer working clothes that will have more advanced functionalities including activity adaptability and comfort. Survey was conducted through direct observation and interview for Electric Railway Power Team. A total of 352 copies were collected and analyzed. Based on the results of questionnaire, an experimental clothes, the functionality of which has improved in terms of design, material, and patterns, was created. The followings are the results of the study. Easy activity, design, and comfort are required as functions of working clothes. In design related questions, the survey shows high dissatisfaction in the color of existing working clothes, and preferred colors are dark blue and gray. With regard to the method of zipping up the front side, zippers are preferred. Although many pockets on the existing working clothes have high satisfaction, dissatisfaction to pocket format is high. In material related questions, lower dissatisfaction is indicated for the sense of touch, ventilation and sweat absorption. It is shown that the areas frequently polluted include the lower part of pocket, the edges of sleeves and elbow areas on the jacket. The frequently polluted area of the trousers include knee areas, the edges of pants and buttocks. With regard to the areas where the workers felt discomfort when motion, discomfort is highly indicated with armpits and back on the jacket. Also discomfort is highly indicated with crotch, buttocks and knee areas on the trousers. In material related questions, lower dissatisfaction is indicated for the sense of touch, ventilation, sweat absorption.

• 한국의류학회지
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• 제32권1호
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• pp.123-133
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• 2008

The purpose of this study is to analyze dissatisfaction and size appropriateness of the women with big breast for design the high functional big size brassiere. The data were collected from 179 women(between the ages of 20 and 39) residing in Gwang-ju using a questionnaire to purchase, wearing comfort, dissatisfaction of the size, wire and the pad of the big size brassiere. The data were analyzed with Chi-square test, t-test and ANOVA using statistical program SPSS 12.0. The results of this research are as follows; 1) Seven-two-point-two percent of the women with big breast more than C cup size polled said they had difficulty in looking for the suitable size of the brassiere and they usually weared the smaller size than the their own size. As a result, they felt inconvenience for the discord with the nipples and lack of the shape revision. 2) According to the result of the correlation analysis, breast size and Rohrer's index showed low correlation. 3) After dividing all respondents for this research into categories of the group of more than C cup and less than B cup the differences in responses were compared. The dissatisfaction with brassier were 'discord of cup size', 'pain due to the wire' and 'unnatural breast shape' in the group of more than C cup, compared to 'discord of cup size' and 'deformation of the wire and pad' in the group of less than B cup.