• Journal of KIISE:Software and Applications
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• v.35 no.11
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• pp.681-691
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• 2008

In this paper, we have evaluated and compared each feature and feature combinations necessary for statistical Korean dialogue act classification. We have implemented a Korean dialogue act classification system by using the Support Vector Machine method. The experimental results show that the POS bigram does not work well and the morpheme-POS pair and other features can be complementary to each other. In addition, a small number of features, which are selected by a feature selection technique such as chi-square, are enough to show steady performance of dialogue act classification. We also found that the last eojeol plays an important role in classifying an entire sentence, and that Korean characteristics such as free order and frequent subject ellipsis can affect the performance of dialogue act classification.

• Korean Journal of Cognitive Science
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• v.17 no.2
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• pp.139-150
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• 2006

Speech recognition errors cause fatal results in a spoken dialogue system. When a system can not determine the speech-act of u utterance due to speech recognition errors, a dialogue system has a difficulty in continuing conversation. In this paper, we propose strategies for sub-dialogue generation by inferring the speech-act of an utterance with patterns of recognition errors on the field of form-filling dialogue. We used the proposed method on a plan-based dialogue model, corrected 27% of incomplete tasks, and acquired overall 89% of task completion rate.

• MALSORI
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• no.56
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• pp.185-194
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• 2005

In this paper, we present POSSDM (POSTECH Situation-Based Dialogue Manager) for a spoken dialogue system using a new example and situation-based dialogue management technique for effective generation of appropriate system responses. Spoken dialogue system should generate cooperative responses to smoothly control dialogue flow with the users. We introduce a new dialogue management technique incorporating dialogue examples and situation-based rules for EPG (Electronic Program Guide) domain. For the system response inference, we automatically construct and index a dialogue example database from dialogue corpus, and the best dialogue example is retrieved for a proper system response with the query from a dialogue situation including a current user utterance, dialogue act, and discourse history. When dialogue corpus is not enough to cover the domain, we also apply manually constructed situation-based rules mainly for meta-level dialogue management.

• Proceedings of the KSPS conference
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• 2005.11a
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• pp.113-115
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• 2005

In this paper, we present POSSDM (POSTECH Situation-Based Dialogue Manager) for a spoken dialogue system using a new example and situation-based dialogue management techniques for effective generation of appropriate system responses. Spoken dialogue system should generate cooperative responses to smoothly control dialogue flow with the users. We introduce a new dialogue management technique incorporating dialogue examples and situation-based rules for EPG (Electronic Program Guide) domain. For the system response inference, we automatically construct and index a dialogue example database from dialogue corpus, and the best dialogue example is retrieved for a proper system response with the query from a dialogue situation including a current user utterance, dialogue act, and discourse history. When dialogue corpus is not enough to cover the domain, we also apply manually constructed situation-based rules mainly for meta-level dialogue management.

• Journal of Information Processing Systems
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• v.9 no.2
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• pp.259-270
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• 2013

A speaker's intentions can be represented by domain actions (domain-independent speech act and domain-dependent concept sequence pairs). Therefore, it is essential that domain actions be determined when implementing dialogue systems because a dialogue system should determine users' intentions from their utterances and should create counterpart intentions to the users' intentions. In this paper, a neural network model is proposed for classifying a user's domain actions and planning a system's domain actions. An integrated neural network model is proposed for simultaneously determining user and system domain actions using the same framework. The proposed model performed better than previous non-integrated models in an experiment using a goal-oriented dialogue corpus. This result shows that the proposed integration method contributes to improving domain action determination performance.

• Journal of Broadcast Engineering
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• v.24 no.1
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• pp.48-57
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• 2019

The purpose of this study is to understand the intention of the inquirer from the single text type question in Goal-oriented dialogue. Goal-Oriented Dialogue system means a dialogue system that satisfies the user's specific needs via text or voice. The intention analysis process is a step of analysing the user's intention of inquiry prior to the answer generation, and has a great influence on the performance of the entire Goal-Oriented Dialogue system. The proposed model was used for a daily chemical products domain and Korean text data related to the domain was used. The analysis is divided into a speech-act which means independent on a specific field concept-sequence and which means depend on a specific field. We propose a classification method using the word embedding model and the CNN as a method for analyzing speech-act and concept-sequence. The semantic information of the word is abstracted through the word embedding model, and concept-sequence and speech-act classification are performed through the CNN based on the semantic information of the abstract word.

• The KIPS Transactions:PartB
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• v.9B no.6
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• pp.817-826
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• 2002

In Korean dialogue honorification phenomenon may occur, an honorific pronoun may be used, and a subject or an object may be completely omitted when it can be recovered based on context. This paper proposes that in order to process Korean dialogue in which such distinct linguistic phenomena occur and to construct its representation structure we mark and use the following information explicitly, not implicitly : information about dialogue participants, information about the speech act of an utterance, information about the relative order of social status for the people involved in dialogue, and information flow among utterances of dialogue. In addition, this paper presents a method of marking and using such situational information and an appropriate representation structure of Korean dialogue. In this paper we set up Korean dialogue representation structure by modifying and extending DRT (Discourse Representation Theory) and SDRT (Segmented Discourse Representation Theory). Futhermore, this paper shows how to process Korean dialogue computationally and construct its representation structure by using Prolog programming language, and then applies such representation structure to spontaneous Korean dialogue to know its validity.

• Proceedings of the KSPS conference
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• 2006.11a
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• pp.14-18
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• 2006

The role of dialogue manager is to select proper actions based on observed environment and inferred user intention. This paper presents stochastic model for dialogue manager based on Markov decision process. To build a mixed initiative dialogue manager, we used accumulated user utterance, previous act of dialogue manager, and domain dependent knowledge as the input to the MDP. We also used dialogue corpus to train the automatically optimized policy of MDP with reinforcement learning algorithm. The states which have unique and intuitive actions were removed from the design of MDP by using the domain knowledge. The design of dialogue manager included the usage of natural language understanding and response generator to build short message based remote control of home networked appliances.

• Journal of KIISE:Software and Applications
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• v.35 no.5
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• pp.306-312
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• 2008

In a goal-oriented dialogue, speaker's intention can be approximated by a semantic structure that consists of a pair of a speech act and a concept sequence. Therefore, it is very important to correctly identify the semantic structure of an utterance for implementing an intelligent dialogue system. In this paper, we propose a model to efficiently analyze the semantic structures based on an active teaming method. To reduce the burdens of high-level linguistic analysis, the proposed model only uses morphological features and previous semantic structures as input features. To improve the precisions of semantic structure analysis, the proposed model adopts CRFs(Conditional Random Fields), which show high performances in natural language processing, as an underlying statistical model. In the experiments in a schedule arrangement domain, we found that the proposed model shows similar performances(92.4% in speech act analysis and 89.8% in concept sequence analysis) to the previous models although it uses about a third of training data.

• Korean Journal of Cognitive Science
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• v.18 no.1
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• pp.1-14
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• 2007

In a goal-oriented dialogue, speakers' intentions can be represented by domain actions that consist of pairs of a speech act and a concept sequence. Therefore, if we plan to implement an intelligent dialogue system, it is very important to correctly infer the domain actions from surface utterances. In this paper, we propose a statistical model to determine speech acts and concept sequences using conditional random fields at the same time. To avoid biased learning problems, the proposed model uses low-level linguistic features such as lexicals and parts-of-speech. Then, it filters out uninformative features using the chi-square statistic. In the experiments in a schedule arrangement domain, the proposed system showed good performances (the precision of 93.0% on speech act classification and the precision of 90.2% on concept sequence classification).