• 한국유기농업학회지
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• 제29권3호
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• pp.397-414
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• 2021

As the agricultural population continues to age, the shortage of labor is worsening. To respond to this, Machinery Operators, those who work on behalf of farmers, are on demand. This study examines the cases in Imsil, Sunchang, and Namwon in Jeollabuk-do, where such agencies are in action, and analyzes the elements of their success and customer satisfaction. A survey was circulated among the farmers who used these agricultural agencies, and a total of 180 responses were submitted. A multiple regression analysis was conducted to prove our thesis. The study shows that the agricultural assistance provided by the Machinery Operators did help in ameliorating the shortage of labor, and resulted in high customer satisfaction. In particular, it was analyzed that Assurance and responsiveness had a significant positive effect on satisfaction. In addition, satisfaction was analyzed to fully mediate between service quality and intention to reuse. This study provides further support for the need to expand the institution of Machinery Operators and to encourage agricultural agencies in order to address the shortage of labor in rural areas due to aging.

• 한국의류학회지
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• 제46권2호
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• pp.199-218
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• 2022

Considering increasing demand for improved waist protectors for the elderly, in this study we sought to design a waist protector that reflects the body characteristics, preferences, and satisfactions of the elderly. A survey conducted to investigate elderly satisfaction with existing waist protectors, as well as their preferences in product function, design, and characteristics, found that consumers are not satisfied with current waist protector offerings and would prefer protectors that allow greater freedom to perform physical activities and that are more easily accessible. Based on the survey, we developed a guideline on function, design, and characteristics, resulting in four new waist protector designs: A and B for men, and C and D for women. Significant preference differences according to gender were reflected in the designs. For example, designs for female waist protectors focused much more on improving tightness, size, freedom of movement, and easy attachment or detachment than designs for male waist protectors did. Evaluation of satisfaction with new designs suggests that new designs meet the satisfaction criteria of elderly consumers, who express willingness to purchase and use them.

• Journal of Information Technology Applications and Management
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• 제30권6호
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• pp.53-68
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• 2023

Through the COVID-19 pandemic, the demand for non-face-to-face communication systems has surged, leading to an increased prevalence of virtual interactions across various domains, such as tasks, meetings, orders and deliveries, and even student education. Against this backdrop, interest in the metaverse platform has been on the rise, with metaverse services like Zepeto, Roblox, and Minecraft expanding beyond gaming to encompass educational fields as well. This study aims to identify authenticity factors influencing metaverse platform-based educational services and examine their impact. The authenticity components are defined as integrity, empathy, interactivity, presence, and uniqueness. The study investigates the effects of these authenticity components on both service value and service satisfaction. To achieve this, a survey involving 320 metaverse users was conducted, and the model was subjected to statistical validation. The findings of this research underscore that perceiving metaverse education services, still in the early stages of introduction, as authentic educational methods for learners positively influences satisfaction with the educational service.This study holds significance as it lays the theoretical groundwork for enhancing the authenticity of educational services in virtual space. It defines and proposes authenticity elements for customer satisfaction in metaverse educational services, which are still in their nascent stages. Moving forward, it is anticipated that various studies will be conducted to enhance the value of metaverse education services and achieve higher customer satisfaction as customer experiences evolve and deepen.

• 가정과삶의질연구
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• 제14권4호
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• pp.203-218
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• 1996

This study analyzed the relationships among the components of home management system. Through this it make to explain relationship between values and planning exactly and partially to test empirically system model to home management 650 housewives were adapted as data. Cluster analysis \chi$2 and ANOVA were used as statistical analysis. The resultes are summarized as follows 1) Goal-centered planning level was higher than that of resource-centered By 2 plannings subjects were classified into 4 planning styles : active morphogenic resource-reorganized demand-reorganized passive morphostatic style. 2) A difference between terminal value patterns and planning styles was no significant but a difference between instrumental value patterns and planning styles was significant. Family life satisfaction showed significant differences by not value patterns but planning styles. Because of high family life satisfaction as output of management active morphogenic style was successful. For succ ssful planning, it was suggested that homemarkers should possess values related broadminded loving and forgiving.

• 한국지능시스템학회:학술대회논문집
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• 한국퍼지및지능시스템학회 1998년도 The Third Asian Fuzzy Systems Symposium
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• pp.666-668
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• 1998

In this paper, we consider a bi-objective vehicle routing problem to minimize total distance traveled and maximize minimum integrated satisfaction level of selecting desirable routes in an fuzzy graph. The fuzzy graph reflects a real delivery situation in which there are a depot, some demand points, paths linking them, and distance and integrated satisfaction level are associated with each route. For solving the vi-objective problem we introduce a concept of routing vector and define non-dominated solution for comparing vectors. An efficient algorithm involving a selection method of non-dominated solutions based on DEA is proposed for the vehicle routing problem with rigid distance and integrated satisfaction level.

• 한국유기농업학회지
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• 제13권2호
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• pp.145-159
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• 2005

The objectives of this study were to analysis satisfaction and additional cost scale about environmental-friendly agri-product school meal program. To analysis satisfaction about environmental-friendly agri-product (EFAP), parent' survey were conducted residing in Cheonan city. The sample size of the survey is 304 respectively. As a result, parents of students recognized that EFAP is good for their children as well as they really want to change food material from general agri-product to EFAP. Therefore, environmental-friendly agri-policy to be more focused on consumption behavior and food security needs. In order to perfectly change food material to EFAP, about l trillion won will be additionally needed. It means that the market demand of EFAP will be dramatically increased. On the other hand, safe school meal program is one of the most important in a child's life, vital for proper growth and development.

• 품질경영학회지
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• 제33권3호
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• pp.47-58
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• 2005

In this age of highly competitive world of business, the demand of management consulting is increasing for companies seeking to achieve and maintain competitive advantages over their competitors. Along with its continuously growing market trend, therefore, the quality of management consulting needs to be measured in order to improve customer satisfaction. In this paper, we developed measurement items of the service quality in management consulting using the dimensions of the SERVQUAL model, analyzed the validity of the dimensions, and examined the differences among the effects of those dimensions on customer satisfaction and customer loyalty.

• International Journal of Costume and Fashion
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• 제14권2호
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• pp.67-79
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• 2014

Recent research suggested that hospitals have not responded to consumer demand for the improved aesthetic and comfort of their patient garments. Thus a new patient garment has been developed considering human factors based on the Functional-Modesty-Aesthetics model. Based on the reviewed literature and the model, necessary design requirements were identified. Then the patient garment was evaluated in comparison to existing ones with regard to potential patients' satisfaction levels. As a result, the developed patient garment received better evaluations in the aspects of overall aesthetic satisfaction, color satisfaction, and willingness to wear than the existing patient garments.

• 한국주거학회논문집
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• 제7권2호
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• pp.153-160
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• 1996

The purpose of this study was to examine the tendency of demands and satisfaction according to the resident's characteristics using the Cognitive Measurement Scale of Residential Life Management. Data were analyzed by the SAS program package. The results of study showed that the degree of satisfaction in the life management was low. And highest demand of each factor was as follows : Life cooperative association in Fesidential life convenience service(I). Bank service in Residential life support service(II). Announcement about utility fee in Resident's activity support and announcement of managerial warks(III). Works about criminiality control in Safety and order sustaining(IV). Care for empty house in Precaution to accident(V).

• 한국IT서비스학회지
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• 제9권1호
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• pp.157-172
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• 2010

Recently 'full browsing service' is growing rapidly throughout the world. This service allows mobile phone users to access websites using their mobile phone as they do using a PC. Despite the rapid expansion of the mobile phone market, however, criteria or scales for evaluating the new services are being developed slowly and far behind the current demand trends. Thus, this study proposed a customer satisfaction evaluation model for full browsing services through empirical research. The proposed model is expected to derive and suggest key factors that users consider important in full browsing services and those factors can be used in developing marketing strategies for maintaining existing customers and creating new customers.