• The Journal of Information Systems
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• v.15 no.4
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• pp.171-188
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• 2006

Information technology and the Internet have had a dramatic effect on education method and individual life. Universities and companies we making large investments in e-Learning applications but are hard to pressed to evaluate the success of their e-Learning systems. e-Learning can be seen as not only one of Internet based information systems which can provide education services but also one of teaching-teaming methods which can implement self-directed teaming. This paper tests the updated model of information system success proposed by Delone and McLean using a field study of a e-Learning. The five dimensions - information quality, system quality, service quality, user satisfaction, net benefit - of the updated model are parsimonious framework for organizing the e-learning success metrics identified in the literature. Questionaires are collected from 107 students who are enrolling a e-learning class using online survey. The model is tested using SPSS and LISREL. The results show that information quality and service quality are significant predictors of user satisfaction with the e-Learning system but system quality is not. Also user satisfaction is found to be a strong predictor of the learning performance. This strong association between user satisfaction and teaming performance suggests that user satisfaction may serve as a valid surrogate for teaming performance. Empirical testing of the updated DeLone & McLean model should therefore be extended to cover a wider variety of systems.

• The KIPS Transactions:PartD
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• v.15D no.5
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• pp.721-732
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• 2008

The purpose of this study is to explore latent variables that affect users' satisfaction of mobile internet and to estimate a composite relationships among parameters. In order to examine causative significance between dependent variables and each of the independent variables, we redefined the variables, the quality of information, system and service derived from the DeLone and McLean's model. And we found out the new independent variables: security and service charge. Prior research adopted mainly TAM(Technology Acceptance Model) to investigate the user acceptance of information services or system. Therefore, it is significant that we developed our research model to appropriate on mobile internet's inherent nature and that focused on the important variables like service charge and security. In empirical approach, we surveyed 435 samples and conducted structural equation modeling and multi-regression analysis to estimate the regression parameters. The results of the study illustrated that our hypotheses covering the quality of information, system and service, security and service charge were supported.

• Information Systems Review
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• v.18 no.1
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• pp.41-55
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• 2016

This empirical study discusses the current status and future directions of the SME informatization project based on cloud computing technology. Launched by the Korea Technology and Information Promotion Agency for SMEs in 2013, the project started with the exemplar support of seven cooperatives in the industry. Currently, understanding past usage patterns and user expectations is imperative in developing future strategies and implementation plans. We determined that user satisfaction and expectations are different between the generic basic solutions and the industry-specific solutions embedded in the industry-specific business processes. We propose several strategies on how to coordinate market concerns about government invention on the cloud software market and government support to invigorate the use of computer systems among SMEs.

• The KIPS Transactions:PartD
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• v.17D no.6
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• pp.471-480
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• 2010

The purpose of this study is to explore determinants which affect the significant increase in the user acceptance of smart phone. This study also analyzes the effect of each variable on the actual acceptance by empirical methods. In this study, first, the system quality and the service quality are defined as independent variables based on developed IS success model of DeLone & McLean(2003). Second, we proposed the research model by providing trust and perceptual immersion as intermediate variables, and user satisfaction and actual use as dependent variables by the proceeding research for accepting information technology and new service. Third, the statistical analysis is conducted by surveying to 200 smart phone users for verifying a validity of research models and hypotheses. As a result, almost hypotheses are accepted in confidence interval except for the hypothesis between security and trust variable.

• Journal of Korea Society of Industrial Information Systems
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• v.11 no.2
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• pp.86-97
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• 2006

From the mid 1990's, the scale of IS had been growing, which resulted in increasing number of failure projects. As a result, the measurement of IS performance was a growing concern. Moreover, the need for research on the relation between IT investment and performance that isfd the concern of CEOs has been raised. In this study, the correlation between the IS functionality and investment was discovered based on the IS success model suggested by DeLone & McLean(1992), a business information system evaluation model by Lee Kuk Hie(1992), a balanced score card by Kaplan & Norton(1992). As a result of the LISREL analysis, the investment in the IS has a positive impact on the quality of both information systems and information. In turn, the quality of both information systems and information have a positive impact on the end-user satisfaction, the end-user satisfaction on the financial performance, customer satisfaction, and internal business processes. This study showed that sufficient investment in IS improved business performance

• The Journal of the Korea Contents Association
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• v.22 no.6
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• pp.680-691
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• 2022

Virtual farm is a kind of virtual reality for education and training, which realizes a change in attitude toward farming and aims for economic performance through revisiting the virtual farm. With the recent introduction of P2E-type virtual reality, a way to connect virtual farming experiences with practical benefits is being considered. However, few studies have been conducted on the factors that influence the success of virtual farms. Hence, the purpose of this study is to examine whether the quality of virtual farm contents and system quality affect user satisfaction with virtual farm experience based on the DeLone & McLean's IS Success Model. In addition, we will examine whether satisfaction with the virtual farm significantly contributes to the change in attitude toward farming. In addition, we demonstrate whether digital incentives contribute to the activation of P2E-type virtual farms.

• Journal of Digital Convergence
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• v.12 no.3
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• pp.127-140
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• 2014

This study is performed to measure a performance of IMS using Delone & McLean's Information Success Model as a practical analysis for IMS implementation and their effects. For this, I reviewed the pre-research literatures to attain the measurement factors for IMS implementation and information system success model. For inspecting the hypotheses, answered the questionaries to the IMS managers. The results are as follows: the first, to improve the user's will, they have to focus on the service quality. The second, to improve the user's satisfaction, focus on the system quality. Finally, which affect on the performance is user's will rather than satisfaction.

• Journal of the Korean Operations Research and Management Science Society
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• v.29 no.3
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• pp.23-39
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• 2004

This paper focused on empirically testing the ESM(Electronic-Store Success Model). The model was developed by basing upon the ‘Updated D&M(DeLone and McLean) IS Success Model(2003)’ and reflecting the characteristics of marketing and e-business, and composed of the six dimensions including system quality, information quality, service quality, trust, customer loyalty and financial performance. The research model consisting of five dimensions, excluding financial performance, was proposed and empirically verified by structural equation model with respect to data from 224 customers on 69 Electronic-Stores. The results show that system quality and information quality significantly influence service quality, and that service quality also significantly influence trust and customer loyalty, and that trust has significant influence on customer loyalty.

• Journal of Advanced Information Technology and Convergence
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• v.10 no.2
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• pp.103-110
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• 2020

The course evaluations was used to collect the students' opinion and verify the learning performance for a long time. However, many evaluations' methods are not consider each characteristics of the course, and many courses were presented to students with the same question for the course evaluations. This research aims to make a learning success model considering the questionnaire of course evaluations and relationship between the factors of learning and learning satisfaction/benefit. In order to make a model, we identify the items of the questionnaire and distinguish the factors considering the items. The factors are Information Quality, Knowledge Quality, System Quality and Service Quality. Consequently, the research shows the connection and relationship between them and learning satisfaction/benefit.

• Korean Management Science Review
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• v.23 no.1
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• pp.43-61
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• 2006

This research is an empirical investigation into the dimensions determining the website quality of domestic online shopping malls. A research model that has been formed to find the website quality dimensions is based on DeLone and McLean's information system success model that we adapted to fit the B2C electronic commerce environment by incorporating existing research on IS service quality and website quality. The model incorporates three quality dimensions including the information quality, system quality and service quality, and an attempt was made to empirically examine the relationship between variables of these dimensions and the revisit intent. The results of the study revealed that five quality-related variables were found to importantly contribute to the user's intent to revisit a site : the information accuracy and relevancy, system reliability, ease of use, and on-line support. The paper concludes that the three quality dimensions can serve as a useful framework to evaluate the quality of online shopping mall websites in an attempt to improve the website revisit rate.