• Journal of Korean Institute of Industrial Engineers
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• v.40 no.1
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• pp.84-99
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• 2014

In this study, determinant input-output variables are identified for calculating Data Envelopment Analysis (DEA) efficiency scores relating to evaluating the efficiency of government-sponsored research and development (R&D) projects. In particular, this study proposes a systematic framework of design and analysis of experiments, called "all possible DEAs", for pinpointing DEA determinant input-output variables. In addition to correlation analyses, two modified measures of time series analysis are developed in order to check the similarities between a DEA complete data structure (CDS) versus the rest of incomplete data structures (IDSs). In this empirical analysis, a few DEA determinant input-output variables are found to be associated with a typical public R&D performance evaluation logic model, especially oriented to a mid- and long-term performance perspective. Among four variables, only two determinants are identified : "R&D manpower" ($x_2$) and "Sales revenue" ($y_1$). However, it should be pointed out that the input variable "R&D funds" ($x_1$) is insignificant for calculating DEA efficiency score even if it is a critical input for measuring efficiency of a government-sonsored R&D project from a practical point of view a priori. In this context, if practitioners' top priority is to see the efficiency between "R&D funds" ($x_1$) and "Sales revenue" ($y_1$), the DEA efficiency score cannot properly meet their expectations. Therefore, meticulous attention is required when using the DEA application for public R&D performance evaluation, considering that discrepancies can occur between practitioners' expectations and DEA efficiency scores.

• Korean Management Science Review
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• v.19 no.1
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• pp.117-128
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• 2002

In this Paper we investigate the performance of the five efficiency estimation methods which include the stochastic frontier model estimated by maximum likelihood (SFML), the stochastic frontier model estimated by corrected ordinary least squares (SFCOLS), the data envelopment analysis (DIA) model, the combined estimation of SFML and DEA (SFML + DEA), and the combined estimation of SFCOLS arid DIA (SFCOLS+ DEA) using Monte Carlo analysis. The results include: 1) SFML provides most accurate efficiency estimates for the sample sloe 150 or over,2) SFML+DEAor SFCOLS + DIA Perform better for the cases with sample sloe 25, 50, and low random errors, 3) SFCOLS performs better for the close with sample sloe 25, 50, and very high random errors.

• Journal of KIISE:Software and Applications
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• v.41 no.8
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• pp.598-604
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• 2014

In this paper, we develop stepwise regression data envelopment model to select important variables. We formulate null hypothesis to understand the importance of each variable and use Kruskal-Wallis test for this purpose. If the Kruskal-Wallis test does reject the null hypothesis this will imply there is significant fluctuation in the efficiency score relative to base model. And therefore we have to further check the pair of variables that causes the fluctuation in order to determine its importance using Conover-Inman test. The proposed models helps understand the extent of misclassification decision making units as efficient/inefficient when variables are retained or discarded alongside provides useful managerial prescription to make improvement strategies.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.2
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• pp.137-160
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• 2004

In order to appreciate the varied activities of university libraries, this study assesses their efficiencies in the process of production and utilization of their services for two consecutive years, 1999 and 2000. Using a Data Envelopment Analysis with exogenously fixed factors, this study analyses separately efficiencies identified. The results show that efficiencies of libraries appear differently according to the year of evaluation, the dimension of evaluation as well as the difference of statute. The specialized libraries as CADIST are definitely higher in terms of use of services. In addition, inefficiency is mainly due to deficits of production of outputs rather than excesses of utilisation of inputs. For example, time devoted to user's training constitutes the most significant potentiality of increase in the production of services.

• Journal of the East Asian Society of Dietary Life
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• v.20 no.5
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• pp.823-835
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• 2010

The research aimed to measure the efficiency of using multi stores in a foodservice company using by DEA (data envelopment analysis) which is a new management science technique. The study also attempted to identify relevant variables affecting DEA efficiency in order to suggest methods for improving efficiency. The data were collected from 148 contract foodservice operations, which were operated in similar fashion in October 2009. The DEA efficiency was calculated as an output-oriented BCC Model. Sales, and CSI (customer satisfaction index) were used as output variables whereas food cost, labor cost, and management expense were used as input variables to calculate the DEA efficiency. Operation process variables of the unit consisted of the were consist of ratio of regular employee, ratio of housekeeper, meal counts, meal price, food cost per meal, contract period, number of menu items, forecasting accuracy, order accuracy, inventory turnover, use of processed food, deviation of food cost, number of new menus, and number of events. According to the BCC score and profitability, units were classified into four groups: High efficiency-high profitability (HEHP), High efficiency-low profitability (HELP), Low efficiency-high profitability (LEHP), and Low efficiency-low profitability (LELP). The HEHP group contained 54 units, which mostly contracted management fee type and had a high meal price. The units were also very large and, served three meals. Twenty of the units were operated with high labor cost: most of these were factories and hospitals. The LEHP group contained 20 units, that were mainly office stores of large scale and medium price. Fifty-four LELP group had a low meal price. A high performance group must have high efficiency, profitability, and satisfaction. The BCC score was over 0.969, the meal price was over 4,116 won, the food cost was over 2,077 won, and meal counts per month were over 10,212 meals.

• Journal of the Korea Safety Management & Science
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• v.15 no.2
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• pp.255-262
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• 2013

Due to the competition between the various professional events, it is imperative for the team's management to improve efficiency by removing the inefficiencies of the professional team in order to gain a competitive edge. This study use different Data Envelopment Analysis (DEA) models to measure the efficiency of professional sport organizations. In this mathematical-analytical study, this study first reviews the related literature to analyze the input/output variables. In the end, the variables were detected and the data for this study were gathered from the Korean Basketball League (KBL). While previous studies examine relative efficiency of Korean Professional baseball teams by using CCR model, this study fully utilize the DEA method to investigate Korean professional sports organizations' operating problem. Thus, this study propose full results of DEA analysis such as efficiency score (overall, technical, and scale efficiency), slacks in inputs and outputs of inefficient organizations, Malmquist index) As a result, this study provides not only the exact productivity information of a team and a way of improving a firm's productivity with a decision maker.

• Environmental Engineering Research
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• v.21 no.1
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• pp.91-98
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• 2016

Along with China's increasing share in global total $CO_2$ emissions, there is a necessity for China to shoulder large emission-mitigating responsibility. The appropriate allocation of $CO_2$ emission quotas can build up a solid foundation for future emissions trading. In views of originality, an optimized approach to determine $CO_2$ emissions allocation efficiency based on the zero sum gains data envelopment analysis (ZSG-DEA) method is proposed. This paper uses a non-radial ZSG-DEA model to allocate $CO_2$ emissions between different Chinese provinces by 2020 and treats $CO_2$ as the undesirable output variable. Through the calculation of efficiency allocation amounts of provincial $CO_2$ emissions, all provinces are on the ZSG-DEA efficiency frontier. The allocation results indicate that the cumulative optimal amounts of $CO_2$ emissions in 2020 were higher than the actual amounts in 13 provinces, and lower in other 17 provinces, and show that different provinces have to shoulder different mitigation burdens in terms of emission reduction.

• Journal of Information Technology Services
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• v.6 no.1
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• pp.65-81
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• 2007

Recently, the affiliates of the Ministry of Information and Communication have been conducting a performance evaluation study on IT policy projects, based on the performance evaluation model of the U.S. Office of Management and Budgets, with regard to investment in computerization. The performance evaluation model for the policy project could provide the objective information required for the planning, development, and operation of the policy project. However, the performance of the most policy project is likely to be evaluated using the subjective evaluation criteria of evaluators. Therefore, this case study evaluates the relative efficiency using DEA (Data Envelopment Analysis) in order to improve the performance evaluation method of the digital pioneer' project implemented by the Korea IT Industry Promotion Agency. The improvement value of inefficient Decision Making Units (DMUs) was measured by a static efficiency analysis. The measured value will suggest a objective viewpoint of the performance between DMUs to evaluators. In doing so, it will show an appropriate direction for the policy project to be evaluated successfully.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.40 no.3
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• pp.7-17
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• 2017

Loan consultants assist clients with loan application processing and loan decisions. Their duties may include contacting people to ask if they want a loan, meeting with loan applicants and explaining different loan options. We studied the efficiency of service quality of loan consultants contracted to a bank in Korea. They do not work as a team, but do work independently. Since he/she is not an employee of the bank, the consultant is paid solely in proportion to how much he/she sell loans. In this study, a consultant is considered as a decision making unit (DMU) in the DEA (Data Envelopment Analysis) model. We use a principal component analysis-data envelopment analysis (PCA-DEA) model integrated with Shannon's Entropy to evaluate quality efficiency of the consultants. We adopt a three-stage process to calculate the efficiency of service quality of the consultants. In the first stage, we use PCA to obtain 6 synthetic indicators, including 4 input indicators and 2 output indicators, from survey results in which questionnaire items are constructed on the basis of SERVQUAL model. In the second stage, 3 DEA models allowing negative values are used to calculate the relative efficiency of each DMU. In the third stage, the weight of each result is calculated on the basis of Shannon's Entropy theory, and then we generate a comprehensive efficiency score using it. An example illustrates the proposed process of evaluating the relative quality efficiency of the loan consultants and how to use the efficiency to improve the service quality of the consultants.

• The Journal of The Korea Institute of Intelligent Transport Systems
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• v.16 no.5
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• pp.60-71
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• 2017

The purpose of this study is to evaluate vertical moving facilities at subway stations for the elderly users and to analyze their improvement measures. To evaluate vertical moving facilities of the top 31 subway stations with the most trips in Seoul, a data envelopment analysis (DEA) is employed. The input variables for the DEA include the number and percentage of elderly users, which are calculated using smart card data. the output variables consist of the number of elevators and escalators per 100 steps. The results show that the average score of 31 subway stations is 0.62 and four stations, i.e., Jamsil, Gasan Complex, Konkuk University, and Dongmyo, have the highest score. These four subway stations are set as benchmarking groups for the other stations with the lower score. Based on the comparison with the benchmarking groups, the improvement measures for vertical moving facilities of each station are suggested and discussed.