• Title/Summary/Keyword: Customer Characteristic

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A Development of Sensitivity Measurement for Relations in Communication Network Operation (통신 네트워크 운용을 위한 민감도 측정 시스템 개발)

  • 권혁대
    • The Journal of the Korea Contents Association
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    • v.3 no.4
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    • pp.63-68
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    • 2003
  • This paper is to measure the sensitivity of relations in communication network operation. In order to procure an important adequacy in the network operation and quality improvement, it is necessary to increase network operation efficiency and analyze the characteristic of network operation. Finally, we analyze costing appropriate operation, propose profit increase scheme and apply realistic business. First of all it's important to improve and estimate a proper operating cost thoroughly and comprehensively. Because the important issue of this process is quality process and this quality process occurs customers' satisfaction, therefore, to make a mutual relation in-between individual change of each element is to analyze a reasonable standard. So, for this reason we study on structuring nice moods for network operation and estimating many scenarios for measuring efficiency. Especially those in economic and sensitivity based. It will be the development of analyzing methods which suites the service and communication system. The result of this study gives a basis for making a flexible and highly predictable system by pre configured sensitivity analysis of each scenarios.

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An Analysis on the Factors Affecting Revisit and Defection of Long-term Outpatients in Neighboring Pharmacy of General Hospital (종합병원 장기처방환자의 인근 약국 재방문 및 이탈 요인 분석)

  • Oh, Chang-Kyun;Choi, Byung-Chul;Sohn, Uy-Dong
    • YAKHAK HOEJI
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    • v.49 no.6
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    • pp.449-458
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    • 2005
  • There have been rapid changes in the pharmaceutical environment after the separation of Dispensing and Prescribing practice. In the early stage of this system, outpatients had few options to choose their pharmacies due to various obstacles. Under these circumstances, this study on the defection tendency of long-term care patients was performed through the analysis of outpatients who quit visiting a pharmacy nearby general hospital. PowerBuilder ver 9.0 program was used to extract significant data, and SPSS package was employed for statistic analysis. 3,308 outpatients who visited a pharmacy nearby hospital for a month (in January, 2004) were studied. Patients' sex, age and location of residence, the class of medical insurance, the characteristic type of medication (powder, split form, medication for external use/injection), waiting time, disease (department) were considered as variable factors. It turned out that the patient revisit ratio was 80.8$\%$ and the patient defection ratio was 32.4$\%$. As was expected, those factors mentioned above influenced on the revisit and defection ratio considerably. In terms of patient factors, it proved that there was no relationship among sex, location of residence, the class of medical insurance and revisit (defection) ratio. Only age factor influenced the ratio; the older, the higher revisit ratio and the less defection ratio. In respect of dispensing factors, there were obvious relationships among the factors and the ratio: bill (money they had to pay individually), waiting time, number of medications, splitting of tablets, unit price of drug and revisit (defection) ratio showed significant relationship. The result of this study revealed an aspect of outpatients' behavior and it could be used as a reference for better patient service and customer relationship management.

A Study on the Effect of Administrative Districts Separation to the Changes of Population and Industry in a Region: A Case Study on Goesan-gun and Jeungpyeong-gun, Chungcheongbuk-Do (행정구역 분리가 지역의 인구와 산업 변화에 미친 영향에 대한 연구: 충청북도 괴산군과 증평군을 사례로)

  • Shin, Yeong-Jae
    • Journal of the Korean Geographical Society
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    • v.51 no.3
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    • pp.381-399
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    • 2016
  • Goesan-gun and Jeungpyeong-gun, Chungcheongbuk-Do have been separated administratively since 2003. Goesan-gun is rural area, and Jeungpyeong-gun is urban area. The purpose of this study is to observe changes after the separation of administrative districts (Goesan-gun and Jeungpyeong-gun, Chungcheongbuk-Do). This study observed changes of Goesan-gun and Jenugpyeong-gun, Chungcheongbuk-Do based on population, the highest land value, employees and location quotient. Population of Goesan-gun has decreased, and that of Jeungpyeong-gun has increased. The highest land value of Jeungpyeong-gun has increased more than that of Goesan-gun. Observation of location quotient, with the location quotient of 2013 as a criterion, showed that manufacturing business and producer service business have developed in Jeungpyeong-gun, while agriculture and customer service business have developed in Goesan-gun. This result is due to the difference between regional characteristic of Goesan-gun and Jeungpyeong-gun.

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An Analysis of the Design Characteristics of 'Vivienne Tam' Collections, for the Launch of Renowned Korean Luxury Fashion Brands (한국 패션 명품 브랜드 론칭을 위만 '비비안 탐' 컬렉션의 디자인 특성 분석)

  • Bae, Soo-Jeong
    • Journal of the Korean Society of Costume
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    • v.59 no.8
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    • pp.82-96
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    • 2009
  • The purpose of this study is to present the basic approach of producing the luxury fashion brands containing of the Korean traditional traits on the basis of traditional transformation with the modern concept, taking the 'Vivienne Tam' 2000's collections. This study has focused on its transformation of the traditional one of China, and made this as the subject of investigation. It's design characteristic could be defined as "modern interpretations of China chic", and it would be divided into two groups. The ingenious mixture of Chinese tradition into the modern chic could be concluded like these. The external characteristics is categorized in the three ways (1) the aesthetic application of the Chinese traditional patterns(dragon, water waves, peony, Japanese apricot flower, bamboo, bats, Chinese characters etc.), (2)the modern application of Chinese traditional costume details(front opening of Chipao, mandarin collar and knot buttons) and (3)the modernization of Chinese traditional technique(knotting, embroidery, beading and paper cutting). To deal with the internal characteristics, (1)the aesthetic mixture of East and West, (2)the formative expressions of the traditional view on the universe and religion are remarkable. The Chinese embodiment and the view of the universe and religion was integrated into the patterns of dragon, water waves, clouds, fire, woods, and metals. In order to afford the creative designer capable of encompassing the East and West, the teaching about the Korean tradition along with the technical and practical aspect of fashion is most important, while encouraging the professional designer to make a sophisticated ones which are attributed to the Korean tradition, and thereby come to be attractive to the world customer. The study about the Korean costumes, traditional colors, the symbolic meaning of the traditional patterns, cuttings, compositions, extending to the various kinds of myths, songs, paintings and crafts are essential for the Korean designer brand to be the global luxury brands.

Quality Characteristics of Premix Frying Powders supplemented with Egg White Powder (난백분말 첨가 튀김가루 프리믹스의 품질 특성)

  • Chang, Hyesun;Sim, Ki Hyeon
    • Journal of the East Asian Society of Dietary Life
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    • v.27 no.3
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    • pp.280-294
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    • 2017
  • Premix frying powders were prepared by supplementation with 0%, 3%, 6%, 9%, or 12% egg white powder. The following quality characteristics of the fried batter were assessed: proximate composition and amino acid content of premix frying powder; viscosity and pick-up ratio of frying batter; moisture content, lipid content, color, texture and DPPH radical scavenging activity; and sensory evaluation items. Addition of egg white powder in place of wheat flour resulted in lower moisture content (p<0.01) and lower carbohydrate content (p<0.001), higher crude protein content (p<0.001), higher ash protein content (p<0.001), and higher amino acid content (p<0.01) in the premix frying powder. Lower viscosity and higher pick-up ratio (p<0.001) of the frying batter were observed. The resultant fritters had the higher moisture content and higher lipid content (p<0.001). They also showed the lighter color, and had lesser redness and yellowness (p<0.001). Considering texture, the fritters were harder, had higher fracturability and higher adhesiveness (p<0.001), lower springiness (p<0.001), were less chewy (p<0.01), and had lower cohesiveness (p<0.001). Examination of DPPH radical scavenging activity showed higher antioxidant activity (p<0.001) upon addition of egg white powder. Sensory evaluation of the fried batters showed the best outcomes for the group containing 6% white egg powder, in terms of appearance (p<0.05), flavor (p<0.001), taste (p<0.01), texture (p<0.01), and overall quality (p<0.001). Based on the results of this research, we postulate that the addition of 6% egg white powder to premix frying powder will not only improve customer preference and product quality but also enhance the nutrition and functionality of the product.

Study of Clothing Purchase Behavior and Fit of Middle and Elderly Women (중.노년층 여성들의 의복 구매 행동과 맞음새에 관한 연구)

  • Row, Young;Park, Jae-Ok
    • The Research Journal of the Costume Culture
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    • v.19 no.1
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    • pp.214-229
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    • 2011
  • The purpose of this study is to find strategic methods of quality management for customer satisfaction when developing clothing for middle and elderly women. For this study was middle and elderly women who were living in Seoul and Kyonggi-do. SPSS 11.5 statistical program was used for data analysis and to conduct factor analysis, reliability verification, paired-sample t-test, frequency analysis and percentage. The result were as follows; First, middle and elderly women's behavioral characteristic in purchasing clothing, the average price of formal suit was 700 thousand won and the time for purchasing was less than 3 months. They tended to purchase mostly by themselves on their own, and they purchase their own formal suit. Second, The body parts that influence the fit the most are in the order of waist circumference, shoulder width, chest circumference. Third, Regarding the difference of importance and satisfaction on the fit by body part that the middle and elderly women by body part, there was no significant different in neck circumference and shoulder swerve. Overweighing middle and elderly women showed difference in importance and satisfaction on all body parts. Underweighing middle-aged to aged women showed a significant difference in importance and satisfaction in the order of circumference of hips. Fourth, middle-aged women in 50s showed higher importance than satisfaction in the order of waist circumference, and elderly women in 60s should higher importance than satisfaction in rise length, jacket length. Aged women in 70s and above should significant difference only in the height of collar.

Calculation of the Harmonic Emission Limit for low-Voltage Electrical Equipment (국내 저압 전기기기의 고조파 유출 제한값 산정)

  • Kang, Moon-Ho;Song, Yang-Hoi;Lee, Heung-Ho
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.22 no.10
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    • pp.56-61
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    • 2008
  • Because the harmonic disturbance characteristic which makes voltage drop and the deterioration of instantaneous power quality in electrical power system overheats the NGR and the customer capacitor and malfunctions the OCGR and AMR, it is necessary for electric power company to take active measures to reduce this disturbance. International Electrotechnical Commission(IEC) 61000-3-2 specifies limits for harmonic current emissions generated by low voltage(LV) electrical equipment whose input current $\leq$ 16(A) per phase. Analysis shows that limits for Class A equipment in IEC are calculated using the reference impedance of LV system and maximum permissible voltage and limits for other Classes are also calculated based on limits for Class A. Therefore we have calculated four(4) internal limits for LV electrical equipment using the korea reference impedance and maximum permissible voltage in this paper.

An Empirical Study on the Determinants of Operating Performance of Academic Libraries in Seoul - Focused on Circulation Performance - (서울 소재 대학도서관 운영성과의 결정요인에 관한 실증연구 - 대출성과를 중심으로 -)

  • Yang, Byung-Hoon
    • Journal of Information Management
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    • v.39 no.2
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    • pp.163-184
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    • 2008
  • This research provides an empirical analysis of the academic libraries' operating performance in Seoul, Korea. This study aims to find the key variables and the impacts of each variables on the operating performance of the academic library to attain competitiveness and long-term conditions for enhancing customer satisfaction. Specifically, this research focuses on the library's circulation service performance. The author try to analyze the relationship between the characteristics of the library (space, number of employees, number of books, budget) and the circulation performance. Korea Libraries Association have published yearly-book on the Korean library's circumstances and statistics. Yearly-book contains the data about the spaces, number of books, number of workers, the library's budget scales and other unique elements. This study finds that the circulation performance of books is positively related with the size of physical space, number of books holdings, and budgets (hypothesis 1, 3 and 4 accepted). This study demonstrate that the characteristic elements of academic library can be influential factor of the library performance.

A Study on Characteristic for a Maximum Utilization Factor of Transformer with Regard to Load Characteristics in General Customers (일반용전력사용고객 용도별 부하특성을 고려한 변압기최대이용률 비교 특성 연구)

  • Kim, Se-Dong;Wang, Yong-Peel;Hong, Hyun-Mun
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.23 no.12
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    • pp.217-223
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    • 2009
  • This paper shows a reasonable contract power conversion factor, that was made by the systematic and statistical way considering actual conditions, such as investigated contract power and peak power for the last 5 years of each customer for 461 general customers as to AMR. In this dissertation, it is necessary to analyze the key features and general trend from the investigated data. It made an analysis of the feature parameters, such as average, standard deviation, median, maximum, minimun and thus it was carried by the linear and nonlinear regression analysis. Therefore, this paper compared characteristics for a contract power conversion factor which is applied to estimate contract power with characteristics for a regression model for customers(office, store, hotel, hospital, wedding hall) which maximum utilization factor of transformer is more than 60[%].

Design of Dynamic Location Privacy Protection Scheme Based an CS-RBAC (CS-RBAC 기반의 동적 Location Privacy 보호 구조 설계)

  • Song You-Jin;Han Seoung-Hyun;Lee Dong-Hyeok
    • The KIPS Transactions:PartC
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    • v.13C no.4 s.107
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    • pp.415-426
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    • 2006
  • The essential characteristic of ubiquitous is context-awareness, and that means ubiquitous computing can automatically process the data that change according to space and time, without users' intervention. However, in circumstance of context awareness, since location information is able to be collected without users' clear approval, users cannot control their location information completely. These problems can cause privacy issue when users access their location information. Therefore, it is important to construct the location information system, which decides to release the information considering privacy under the condition such as location, users' situation, and people who demand information. Therefore, in order to intercept an outflow information and provide securely location-based information, this paper suggests a new system based CS-RBAC with the existing LBS, which responds sensitively as customer's situation. Moreover, it accommodates a merit of PCP reflecting user's preference constructively. Also, through privacy weight, it makes information not only decide to providing information, but endow 'grade'. By this method, users' data can be protected safely with foundation of 'Role' in context-aware circumstance.