• 한국병원경영학회지
• /
• 제spc호
• /
• pp.85-95
• /
• 2016

This study is to introduce a comprehensive framework of a crisis management system developed at a prominent hospital in South Korea. Throughout recent decades, especially in the recent years, the way in which to cope with both internal and external challenges has been one of the most critical issues. Since the incident management system in the U.S. is acknowledged as the most advanced crisis management model in the world, a portion of this study refers to the Hospital Incident Command System(HICS) provided by the California Emergency Medical Services Authority(EMSA). Nevertheless, the framework suggested in this article was designed based on a distinctive Korean hospital setting. The main contents of this study are as follows; categorization of each type of crisis, organization of a crisis management team in a non-crisis or crisis state, crisis assessment by life cycle stage, and establishment of crisis management protocol. Even though many types of crises are unspecified, those can be categorized into external crisis, medical crisis, and utility & activity failure. A crisis management organization should be operated and consisted differently- depending on a crisis or non-crisis situation. From a life-cycle perspective, the range by which the crisis should be managed extends from pre-stage to post-stage of the crisis. It is important to set proper scenarios and manuals by crisis type to develop a crisis management framework of high quality. With continuous efforts, hospitals can prepare for the uncertainty to better concentrate on core business operations.

• 한국IT서비스학회지
• /
• 제12권4호
• /
• pp.109-124
• /
• 2013

Recently domestic companies have struggled to deal with different kinds of crisis accrued from various sources. However, their perception on the crisis and crisis management system are extremely vulnerable. In particular, although almost all companies have had many business related crisis, they have tended to ignore the crisis with simply considering it as unlucky and not to approach it provocatively in preparing some preventive measures and turning it into an opportunity due to the lack of recognizing the importance of risk management. In other words, domestic companies have not systematically prepared detailed plans for potential crisis, rather have tended to recognize the importance of having crisis management system after experiencing a detrimental crisis or accident. Furthermore research on the issue has conducted sparsely in the academic world. The purpose of this study was to investigate the differences among types of businesses in terms of the degree of crisis experienced previously, the perception on the importance of crisis management system, the level of crisis management implementation, and the areas of crisis management being focused in the future. Usable data was collected from 201 companies using an on-site survey. Data was analyzed with SPSS 21.0 using some descriptive statistics and a series of ANOVA (One-way Analysis of Variance). Results and implications were provided, along with some future research directions.

• 한국컴퓨터정보학회논문지
• /
• 제28권1호
• /
• pp.55-63
• /
• 2023

본 논문에서는 재난 위기경보 발령을 하기 위해 상황판단 기준을 자동분석하는 재난위기경보관리시스템의 기능 및 서비스와 국가재난관리정보시스템(NDMS) 체계에서 운영하기 위한 방안을 제안한다. 재난 발생시 위험수준에 따라 위기경보(관심-주의-경계-심각)를 발령하고 있다. 위기경보 수준을 자동분석 판단하기 위해 첫째, 데이터 수집, 위기경보 수준 분석, 위기경보 수준 판단, 공간규모별(시도, 시군구) 위기경보 등급을 표출하는 재난위기경보관리시스템을 구현하였다. 위기경보 수준 판단은 지능형 위기경보 수준(지역민감도, 위험수준, 위기경보 등급 판단)과 위기관리 매뉴얼의 위기경보 기준(시도 단위 기준 표준 설정)을 적용하여 두 가지 방식으로 분석하여 표출한다. 둘째, 국가재난정보관리시스템내에서 운영할 수 있도록 재난안전데이터 공유 플랫폼의 데이터 연동과 위기경보 데이터를 공동활용하기 위해 표준 메타데이터(구성항목 정의), 상황정보 연계(대상 정의), 데이터 제공을 위한 openAPI 표준을 제시한다.

• 한국산업정보학회:학술대회논문집
• /
• 한국산업정보학회 2007년도 춘계학술대회
• /
• pp.139-151
• /
• 2007

Decision-making in the crisis management happens in dynamic, rapidly changing, and often unpredictable distributed environments. Crisis management Decision Support Systems (DSSs) in E-Government are challenged by the need to use it availably at anytime, from anywhere, and even under any-situation. In this paper the reasons of developing distributed architecture for crisis management Decision Support Systems (DSSs) in E-Government are analyzed. Consequently, a distributed architecture for crisis management Decision Support System (DSS) is proposed in this paper. Finally it is implemented by Web Services. If crisis management Decision Support System (DSS) based on distributed architecture is implemented by Web Service, then it can provide decision support for decision-makers to deal with crisis at anytime, from anywhere, and even under any-situation.

• 한국콘텐츠학회논문지
• /
• 제18권3호
• /
• pp.378-389
• /
• 2018

본 연구는 정부 위기관리시스템에 대한 고찰을 통하여 위기관리 수준을 파악하고 문제점 및 개선방안을 도출하여 향후 효율적인 위기관리시스템 구축에 대한 시사점을 제시하는 것이다. 이를 위해 박근혜 정부의 주요 재난 사례를 통해 법 제도, 조직, 네트워크를 중심으로 위기관리시스템의 운영 실태를 살펴보았다. 연구 결과 법 제도상 법령들의 상호 연계성과, 대응 매뉴얼, 재난대비 교육 훈련이 미흡한 것으로 나타났다. 위기관리 조직은 부적절한 위기 대응, 형식적인 조직개편, 조직의 기능적 역할 부족 문제가 나타났다. 네트워크에서는 중앙-지방정부 간 관계의 문제, 부문별 협력 및 연계 미흡, 운영방식의 문제가 제기되었다. 이에 대한 개선 방안으로 포괄적 법 제도의 정비, 위기관리 조직의 대응성 확보, 유기적 네트워크 체계 구축을 제시하였다.

• 디지털융복합연구
• /
• 제20권4호
• /
• pp.169-184
• /
• 2022

본 연구의 목적은 조직의 위기관리체계가 위기대비에 미치는 영향을 확인하고, 위기모니터링과 실패경험 학습의 다중매개 효과 확인을 통하여, 다양한 위기에 직면하는 조직들이 효과적인 위기대비방안을 수립하는데, 도움을 주고자 하는 것이다. 실증 연구를 위한 설문 조사는 국립 P 대학의 MBA 과정의 임원/간부, 중견 사원 121명을 대상으로 진행하였다. SPSS 25와 Amos 25를 사용하여 확인적 요인분석, 신뢰도 분석, 회귀분석을 실시하였으며 Process Macro를 사용한 Boot-Strapping 기법으로 매개 효과 분석을 실시하였다. 연구 결과, 위기관리체계는 위기대비에 정(+)의 영향을 미치고, 실패경험 학습과 위기모니터링은 위기관리체계와 위기대비 사이를 다중매개하는 것으로 나타났다. 연구 결과를 통해 위기대비에 영향을 미치는 실패경험 학습과 위기모니터링의 유의한 매개 효과를 확인하였다. 시사점으로 조직상황에 맞는 위기대비 방안을 제시하였으며, 연구의 한계점과 향후 연구 방향을 제시하였다.

• 한국화재소방학회논문지
• /
• 제21권2호
• /
• pp.24-29
• /
• 2007

본 연구는 위기관리체제 구성원들의 테러대비에 관한 인식수준을 분석함으로써 소방 업무를 담당하는 자치단체 위기관리 담당 공무원과 소방공무원들의 테러에 대한 인식차이를 도출함으로써 예방의식수준을 제고할 수 있는 기초자료를 제공하기 위한 목적으로 수행되었다. 이를 위해 위기관리 담당공무원의 전문성, 위기대비체제수준, 위기관리체제간의 협력 등에 대한 우선순위를 설문조사를 통하여 측정하였다. 분석결과 테러대비의 측정변수에 대한 우선순위에 대해서는 응답수준의 차이는 있지만 구성원들 모두 그 중요성에 대하여 인식하고 있는 것으로 나타났다.

• International Journal of Contents
• /
• 제8권3호
• /
• pp.64-70
• /
• 2012

The purpose of this paper is to give some crisis communication strategies for effective cooperation and coordination among the countries in global society. Based on the theoretical discussions, in this paper, five strategic recommendations toward improving crisis communication are offered as follows; First, it is necessary that a small, dynamic team for global crisis communication function be established among the nearby countries. Second, for understanding the neighboring country's crisis situation, it is needed that the common crisis communication organizations which play an important role of disseminating accurate information and giving the collaborative efforts in each country have to be made. Third, for effective crisis management, an appropriate infrastructure that includes open and effective communication channels among different levels and across organizations must be in place. Fourth, mass communication should fulfill a variety of functions in society and provide information, interpretation of events, and its influence, etc for cooperating and coordinating the crisis management. Fifth, to acquire a correct understanding of the bordering country's crisis and calamities, intercultural education program should be established in the crisis communication system.

• 시큐리티연구
• /
• 제1호
• /
• pp.321-350
• /
• 1997

This thesis is an attempt to find out ways and means needed to improve the disaster management system in Korea(Chap. Ⅰ). For this purpose, I have first reviewed various crisis management systems of foreign countries such as the United States, England and Japan(Chap. Ⅱ), and also reviewed that of our own country(Chap. Ⅲ). All of us knows that our disaster management system has been reestablished through the enactment of the Disaster Management Act of 1995 and the full revision of Natural Harzards Management Act of 1995 after a series of catastrophic man-made disasters since 1993. I took a general survey of the contents and characteristics of the newly made Disaster Management Act(Chap. Ⅳ), and Finally, as a conclusion of this research(Chap. V), I indicated a few disputed points on the Disaster Management Act and suggested several alternatives to improve our crisis management system. The alternatives suggested are as follows (1) Reinforcement of prevention-centered policy and expansion of investment (2) Specialization of the crisis management man-power and securing the rescue equipment (3) Arrangement of the various lessons on crisis and reinforcement of educational training against the disasters (4) Building the cooperative systems between the civil organizations (5) An opinion towards the issues on the unifying the law systems and reorganizaing the new independent institution for the crisis management

• International Journal of Computer Science & Network Security
• /
• 제21권12spc호
• /
• pp.719-725
• /
• 2021

The main purpose of the study is to determine the main aspects of information support for anti-crisis management in the context of ensuring national security. In modern conditions, under the influence of COVID-19, it becomes important to develop a modern paradigm for the transformation of anti-crisis management, based on the determination of the laws of state development on the basis of the imperative of national interests and territorial integrity. These are, firstly, the patterns of development of the state system of public administration, secondly, the patterns of development of a complex of state interests, and thirdly, patterns of development of the modern model of the country's territorial integrity. As a result of the study, the key aspects of the anti-crisis management system were identified in the context of ensuring the security of national interests.