• Title/Summary/Keyword: Crew Member

Search Result 19, Processing Time 0.034 seconds

Effects of Transformational and Authentic Leadership on Crew Member's Job Satisfaction and Organizational Commitment: Mediating Effects of Crew Member's Self-efficacy and LMX (항공사 객실팀장의 변혁적 리더십과 진성 리더십이 직무만족 및 조직몰입에 미치는 영향: 자기 효능감과 LMX의 매개효과)

  • Kang, Seh hyeon;Lee, Yun-Cheol
    • Journal of the Korean Society for Aviation and Aeronautics
    • /
    • v.27 no.3
    • /
    • pp.54-69
    • /
    • 2019
  • Transformational and authentic leadership are known to create positive effects on follower's various outcomes, like job satisfaction and organizational commitment. We're mostly interested in testing positive effects of transformational and authentic leadership of cabin team leaders in airline industry, because their leadership tends to have strong and immediate impact on cabin crew's quality of customer services. We figured that cabin team leader's transformational and authentic leadership had positive effects on crew member's job satisfaction and organizational commitment. And, these positive relationships were at least partially mediated through crew member's self-efficacy and LMX. Based on these positive results, we discussed several theoretical and practical implications for developing effective leadership across cabin team leaders in airline services industry.

The Influence of LMX and TMX on team effectiveness and team performance in Airline cabin crew team (항공사 객실승무원 팀제에서의 LMX와 TMX가 팀유효성과 팀성과에 미치는 영향연구)

  • You, Jung-Yun;Lee, Mi-Hye
    • Journal of Advanced Navigation Technology
    • /
    • v.16 no.6
    • /
    • pp.1052-1064
    • /
    • 2012
  • In this study for the purpose of providing the basic data for airline cabin service improvement and efficient crew management. The relationship on team effectiveness and team performance according to the quality of airline cabin crew team LMX(Leader-Member Exchange) and TMX(Team-Member Exchange) was verified. The findings from the analysis shows the closer team leader and team members have quality exchange relationship the more the cabin crews will team commitment and team satisfaction. The conclusion is drawn that increased team effectiveness(satisfaction and commitment) enhances team performance as well. Therefore, based on the results of the study on airline cabin crew team operation system, the team leader and team members should come up with specific scheme to establish quality exchange relationship and to maintain the relationship.

Utilization of Flight Data Analysis for EBT(Evidence Based Training) Program (EBT(Evidence Based Training) 훈련프로그램의 비행 데이터 분석 활용방안)

  • Jihun Choi;Jong Hoon Ahn;Hyeon Deok Kim
    • Journal of the Korean Society for Aviation and Aeronautics
    • /
    • v.31 no.4
    • /
    • pp.1-6
    • /
    • 2023
  • EBT has designed and implemented a training program that relies on evidence from events such as Flight Operation Quality Assurance (FOQA), accidents, and incidents specific to each airline. The goal is to enhance the overall skills of the flight crew. This involves assessing the capabilities of individual crew members and, based on the findings, providing additional training to address any shortcomings. To create a training program aligned with the objectives of EBT, this study focused on analyzing data from hard landing incidents in domestic airlines obtained through FOQA events. A practical EBT training program was then developed, specifically targeting adverse weather conditions. The program evaluates landing capabilities, and the results guide the supplementation of any deficiencies in the landing skills of each flight crew member, ultimately aiming to enhance their confidence.

ACTIVITY-BASED STRATEGIC WORK PLANNING AND CREW MANAGEMENT IN CONSTRUCTION: UTILIZATION OF CREWS WITH MULTIPLE SKILL LEVELS

  • Sungjoo Hwang;Moonseo Park;Hyun-Soo Lee;SangHyun Lee;Hyunsoo Kim
    • International conference on construction engineering and project management
    • /
    • 2013.01a
    • /
    • pp.359-366
    • /
    • 2013
  • Although many research efforts have been conducted to address the effect of crew members' work skills (e.g., technical and planning skills) on work performance (e.g., work duration and quality) in construction projects, the relationship between skill and performance has generated a great deal of controversy in the field of management (Inkpen and Crossan 1995). This controversy can lead to under- or over-estimations of the overall project schedule, and can make it difficult for project managers to implement appropriate managerial policies for enhancing project performance. To address this issue, the following aspects need to be considered: (a) work performances are determined not only by individual-level work skill but also by the group-level work skill affected by work team members, each member's role, and any working behavior pattern; (b) work planning has significant effects on to what extent work skill enhances performance; and (c) different types of activities in construction require different types of work, skill, and team composition. This research, therefore, develops a system dynamics (SD) model to analyze the effects of both individual-and group-level (i.e., multi-level) skill on performances by utilizing the advantages of SD in capturing a feedback process and state changes, especially in human factors (e.g., attitude, ability, and behavior). The model incorporates: (a) a multi-level skill evolution and relevant behavior development mechanism within a work group; (b) the interaction among work planning, a crew's skill-learning, skill manifestation, and performances; and (c) the different work characteristics of each activity. This model can be utilized to implement appropriate work planning (e.g., work scope and work schedule) and crew management policies (e.g., work team composition and decision of each worker's role) with an awareness of crew's skill and work performance. Understanding the different characteristics of each activity can also support project managers in applying strategic work planning and crew management for a corresponding activity, which may enhance each activity's performance, as well as the overall project performance.

  • PDF

A Study on the Improvement Methods on Cabin Safety Actions in Aircraft Accidents -Focused on Cabin Crew Safety Performances & Passenger Perceptions of Cabin Safety Information - (항공기 비상사태에 대한 객실안전조치에 관한 연구 -객실승무원의 안전업무와 승객의 객실안전정보 인식을 중심으로-)

  • Yoo, Kyung-In;Yoo, Kwang-Eui;Lee, Chun-Ki
    • Journal of the Korean Society for Aviation and Aeronautics
    • /
    • v.21 no.4
    • /
    • pp.126-136
    • /
    • 2013
  • Aircraft accidents these days, following the mega sizing trend of the aircraft, result in enormous losses of human lives apart from those of property, which cannot be replaced by any means. As most recently, in April 20, 2012, a Boeing 737 passenger plane departed Karachi on an augural flight to Islamabad, Pakistan, crashed close to an express highway on final approach, all 121 passengers and 6 crew members were killed. As such a large number of fatalities have been recorded in aircraft accidents while accident investigation results show that more than 95% of aircraft accidents are now survivable. There are three basic stages in surviving the aircraft accident: surviving the crash impact, the evacuation process and the hostile post evacuation environmental elements. These stages require the cabin crew's expeditious and appropriate actions on the basis of systematic and thorough cabin safety training in order to increase occupants' survivability, along with the passengers' preparedness. In this aspect, this paper examines the issues acting as the impediments to the passenger survival in inflight emergency situations, that are the deficiencies with cabin crew safety training, related performances and the shortcomings in passengers' knowledge on inflight safety information, leading to their inappropriate responses to emergency situations. These issues are analyzed and the root causes are identified, suggesting the resolving countermeasures.

A Crew Location Recognition System for a Naval Ship by Applying Ubiquitous Technologies

  • Lee, Jin-Tae;Cho, Seong-Rak;Kim, Seong-Jeon
    • Journal of Ship and Ocean Technology
    • /
    • v.12 no.3
    • /
    • pp.26-35
    • /
    • 2008
  • Recognition of real time locations of crews for a naval ship is important, not only for the operation efficiency but also for the safety of onboard crews in the ship. More than 100 crews are dwelling in a modem naval ship and they are involved in various duties. Moreover many visitors come in and out frequently while the ship is moored in a harbor. It sometimes requires considerable time and efforts to find a person for urgent mission. It would enhance the operational efficiency if locations of onboard crews are recognized and monitored in real time. An active type RFID tag, which has a specific ID number, is distributed to each crew member, which should be carried during his stay in the ship. A number of fixed type RFID readers are to be located at the major passages of the ship, which are connected to the main computer via Local Area Network. The location of a crew would be identified by the ID number of his RFID tag and the location of the RFID reader which detected the RFID tag. A middleware is needed to process the collected data in the main computer. The data is fed to application softwares, which actually display locations of the concerned crews. The software is coded using GUI (Graphic User Interface) for better user friendliness, which has the function of storing the location history of a crew, and sending warning messages to appropriate persons, if unallowable behavior is detected. An auxiliary naval ship is selected for an experimental application study of the proposed system. It turns out that the required budget and time for the realization of the system is within the allowable limits. But complementary measures to protect the privacy of onboard crews should be considered and adopted, before the application of the system is realized.

The IMO's Recent Work and Some Domestic Countermeasure to Ensure the Safety of Fishing Vessels and Crew (어선(漁船)과 선원(船員)의 안전(安全)에 관한 IMO의 활동(活動)과 국내적(國內的) 대책(對策))

  • Choe, Jong-Hwa
    • Journal of Fisheries and Marine Sciences Education
    • /
    • v.3 no.1
    • /
    • pp.44-49
    • /
    • 1991
  • The IMO has made constant efforts for global safety control of fishing vessels operation. As the result varieties of documents, for example, the international conventions, the resolutions, the recommendations and codes were adopted by the Organization. And the Organization contributed to preparing the international standards of marine safety by persuading the member countries to ratify and enforce the documents. The author inspected the content of IMO's activities and recent movement to ensure the safety of fishing vessels and their crew, and obtained the following results in connection with domestic regime. The first is the future prospect and countermeasure against revision and effectuation of "The Torremolinos International Convention for the Safety of Fishing Vessels, 1977". The Authority of Korean Government should make preparations to receive into national legislation as a performance of liability of a party country to the Convention. Secondly, the current domestic legal system has not any serious issues on the education and training for the fishing vessels crew. It is merely necessary to establish and operate the training course for the low grade marine officers.

  • PDF

The Relationship between Flight Crew's Individual Cultural Values and Crew Resource Management(CRM) Performance: Psychological Safety as a Moderator (민간항공조종사의 개인문화가치와 CRM수행의 관계 : 심리적 안전감의 조절효과)

  • Lee, Dongsik;Kim, Sinae;Sohn, Young Woo
    • Journal of the Korean Society for Aviation and Aeronautics
    • /
    • v.25 no.4
    • /
    • pp.1-23
    • /
    • 2017
  • Organizational culture among flight crews has a profound impact on the individual attitude and behavior of member flight crews, and active training is conducted focusing on improving flight crews' Crew Resource Management(CRM) performance. However, adequate research and training on the relationships between flight crew's individual culture and CRM performance have not been conducted. Hence, this study examined the effect of individual cultural values on CRM performance and the moderation effect of psychological safety, with captains and first officers working for commercial airlines as participants. For the factors related to individual cultural value scale, power distance had no significant effect on CRM performance, uncertainty avoidance had a significant negative effect, and individualism had a significant positive effect. With regard to the moderation effect of psychological safety on the relationships between individual cultural values and CRM performance, a significant interaction was found between power distance and CRM performance, but not between uncertainty avoidance and CRM performance, or between individualism and CRM performance. Power distance and CRM performance exhibited a strong negative correlation in case of low psychological safety. Compared to existing research measuring the cultural characteristics of pilot groups on a national or organizational culture level, this study is uniquely valuable in that it also covers the relationship between individual cultural values of commercial airline flight crews and CRM performance.

Development of an Intelligent Power Plant Operating State Monitoring System (발전소 설비 운영상태 지능감시 시스템 개발)

  • Hong, Chang-Ho;Kim, Seok-Hyun;Lee, Seung-Chul
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
    • /
    • v.26 no.1
    • /
    • pp.38-43
    • /
    • 2012
  • For safe and stable operations of power plants, it is essential to monitor closely crucial measurement values related to power plant trips. In this paper, an intelligent power plant operating state monitoring technique enabling the operating crew member to monitor conveniently the status of the important measurement values and to perceive almost instantly the significance of the implications of those measurement values is developed. The proposed technique is called a "POST(Plant Operating State Tracking) Chart" technique and provides the foundations in developing an intelligent and integrated power plant operating state monitoring support system called the "P-OASIS"(Plant Operation Assessment and Support Intelligent System). The P-OASIS is applied to a thermal power plant of 500[MW] capacity and exhibited impressive performances.

선박의료관리자 전무가시스템 구축을 위한 기초연구

  • 류대석;이재홍;서기열;박계각
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
    • /
    • 2000.10b
    • /
    • pp.187-193
    • /
    • 2000
  • An expert system for a ship medical manager is presented in this paper where it si planned to improve the medical environment of the crew. The proposed system includes a information retrieval system that is based on the knowledge database organizing important experiences of first-aiders and is intended to be used effectively by the inexpert member. Moreover, this system of which the purpose is to computerize the medical work of each ship medical manager that the third officer give an affirmative guide for the execution of their duty from the medical treatment database of the disease occurring frequently on many crews.

  • PDF