• The Journal of Economics, Marketing and Management
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• v.7 no.3
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• pp.1-12
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• 2019

Purpose - This study aims to investigate the major capabilities of airline cabin crew to improve the performance of the organization by identifying how they are affected by turnover and customer orientation. Research, design, data, and methodology -The survey participants were limited to all airline cabin crew members in Korea to look at the component measurement items. To verify the validity of the questionnaire, the final questionnaire for this survey was prepared by modifying and supplementing the questionnaire by analyzing factors and validating the questionnaire through reliability verification Results - The analysis on the impact of personal capacity of the airline cabin crew on turnover revealed that some factors had an effect of the positive and the personal capacity of the airline cabin crew has a statistically positive effect on the customer orientation relationship, which is a sub-factor of the cabin crew Conclusions -The capacity of the cabin crew of the airline was defined and the components were established as technical capacity, knowledge capacity and expertise capacity. It was found that the intangible performance of the individual capabilities and customer orientation were very closely related. Airline cabin crew have verified the importance of good talent selection and capacity development training, which are essential requirements for securing the airline's competitiveness.

• Journal of Ocean Engineering and Technology
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• v.27 no.1
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• pp.24-30
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• 2013

The Korea Navy has been making constant efforts to apply M&S (modeling and simulation) to naval ship development, and the generalization of M&S for ship development is a trend. M&S for ship design is used for the V&V (verification and validation) of its design and operation, including design verification and ergonomic design that considers the crew using the Naval Ship Product Model. In addition, many parts of this M&S are repeatedly accomplished regardless of the kinds of ships. This study aims to standardize M&S, which repeatedly applies similar verifications for operation scenarios. A congestion assessment simulation for the major spaces of ships was the subject of the standardization based on the leading research results of various researchers, and a simulation automation solution was suggested. An information model using XML was proposed through the simulation automation concept, and a prototype system based on it was implemented. The usability was shown through a case study that verified the operability performance of the crew messroom.

• Journal of the Korean Society for Railway
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• v.9 no.2 s.33
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• pp.206-211
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• 2006

This thesis presents railroad crew restoring problem, which is to determine the railroad plan allocation. This problem is constructed that determine the sequence of duties that railroad crews have to perform. We analyze characteristic of this problem and railroad industry. It's hard to consider many constraint conditions. We propose Integer Programming model and easy methodology to be considered all given operation rules. This problem is known to be NP-hard. We develop a genetic algorithm, which is proved to be powerful in solving optimization problems. We proposed the effective mathematical model and algorithm about making crew restoring in real industry.

• Transactions of the Korean Society of Mechanical Engineers A
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• v.33 no.6
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• pp.590-599
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• 2009

In this paper, a method of modeling seat belts on crew seat during dynamic seat testing was studied. The body segments of the occupant were modeled with joints. The joints consisted with various stiffnesses, dampings, and frictions. Three types of seat belt restraint systems were investigated. The analysis for on the injury assessment of helicopter's crew under drop impact was conducted. The effectiveness of the seat belt system for crashworthiness and safety was evaluated. As the results of impact analysis, head, neck and spine of the crew can be easily damaged in the vertical direction more than the longitudinal direction. Based on the verified model, behavior of human body was studied with three-point restraint systems. The displacement and injury level of the 12-point restraint system was the smallest.

• Proceedings of the KSRS Conference
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• 2004.10a
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• pp.386-388
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• 2004

The International Space Station (ISS) offers research opportunities to researchers through crew's space mission in the field of remote sensing. ISS provides the facilities to place and operate experiment equipments in a variety of fields, especially, microgravity experiments and Earth observations. This paper is intended to give readers a brief introduction to the ISS utilization and the capabilities for remote sensing researches. We investigate what kind of crew missions and payloads should be developed for remote sensing researches on the ISS.

• Journal of Distribution Science
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• v.17 no.7
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• pp.5-13
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• 2019

Purpose - In order for companies to be competitive and adapt to the trend of development, it is important for many airlines to secure outstanding human resources and the need to nurture them. It can be expected that by systematically analyzing and organizing the characteristics and types of competences considering the duties of the airline cabin crew, the personal and organizational capacities of the cabin crew can be defined and presented theoretically. Research Design, Data, and Methodology - This survey was conducted over a seven-month period from February 1 to September 30, 2018 and was designated as a domestic airline flight attendant. Direct visits to Incheon International Airport and Gimpo International Airport were also conducted through an online questionnaire. A total of 515 questionnaires were used for empirical analysis. To verify two hypothesis of this study, a regression analysis and exploratory factor analysis (EFA) were performed using SPSS WIN 26.0. Results - Analysis on the impact of personal capacity of airline cabin crew on job satisfaction showed that technical competence, knowledge capacity and ability capacity, which are sub-factor factors of personal capacity, had a positive effect on job satisfaction. Recovery resilience also plays a positive role in relationships between individual competence and job satisfaction. Conclusions - It has been empirically analyzed that the personal characteristics of the airline crew have a significant effect on flight attendant's job satisfaction. It can be seen that flight attendants tend to perform well beyond what is required in their duties, and that active and confident cabin crew members tend to perform well in the direction of improving their duties, and are also highly satisfied with their duties.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.20 no.1
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• pp.46-54
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• 2012

One major safety issue of surface operations is the occurrence of runway incursions. Runway incursions are the consequence of multiple operational and/or environmental factors. Human error is known to contribute to almost every runway incursion. One major contributing factor for runway incursion is crew's lack of situational awareness during airport surface operations, induced by weather considerations, by complex airport factors or by crew technique itself; it is also caused by ATC issues. Various airport factors may affect pilot situational awareness, distract the crew, or lead to crew confusion. The recommendations to avoid runway incursions are manifold; Proper Crew's CRM/TEM skills, adequate communication technique, proper knowledge of airport surface markings, lights and signs and preparation of preparation of expected taxi out/in routing. Also runway incursion risk assessment on specific airport before flight may lead to aware of risk level and contribute to prevent runway incursion.

• Journal of Navigation and Port Research
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• v.36 no.3
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• pp.149-155
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• 2012

This study primarily analyzed the use of shipping companies' welfare program by the characteristics of crew's demography and working condition on board, and next examined the effect of the satisfaction to the program on the organizational commitment and job satisfaction to the companies, in order to survey the shipping companies' welfare reality which has performed an influential role to meet the various welfare needs of personal crew. According to the findings in the recent survey of 459 seamen on board, there are differences among the use of the program by crew's the tolerance to work on board and personal characteristics, for example, age, marriage, position, period on board, and years of service. Moreover, the study verified the fact that the higher satisfaction to the use of those program, the higher organizational commitment and job satisfaction of crew.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 2008.11a
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• pp.659-660
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• 2008

• Journal of the Korean Society of Safety
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• v.34 no.6
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• pp.76-87
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• 2019

This study was conducted to check the cabin crew's safety perception in relation to the airline's safety climate and cabin crew's safety action and to verify that the safety perception's mediation effects. The results of the study confirmed that all three factors of the safety climate have a significant impact on safety perception, and among them, safety practice is the most significant. Accordingly, Airlines need to establish a community that enables real-time information exchange for air accidents so that the cabin crew can present real-time examples of safety-related accidents. In addition, it will be necessary to work with external safety agencies to form an active attitude for the establishment of safety procedures in order to prevent recurrence of safety problems while considering the causes of such incidents internally in the event of an airline safety accident. In addition, it was confirmed that safety training was the most significant factor to safety action, among which all three elements of the safety climate had a significant effect on safety action. Therefore, airlines need to expand practical training on aircraft to full-scale safety training to build an immediate resolution for cabin crews in the event of an air accident. In addition, safety training should be established to encourage collaboration among aviation safety-related personnel to participate in safety training together to address aviation safety from a diverse point of view. Safety perception was has a significant effect on safe action. Therefore, airlines should reinforce the airline's safety management system by checking the status of the cabin crew's safety perception extending the level of punishment to the scope of retirement or disqualification to establish a firm awareness of safety. Finally, the safety perception has demonstrated partial mediation effects in relation to the safety climate and safety action. Therefore, the airline needs to improve the duties of the cabin crew that interferes with cabin safety duties. In addition, airlines should utilize advertisements emphasizing that safety is first.