• Title/Summary/Keyword: Cooperative Quality Management

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A Study on the Dimension of Quality Metrics for Information Systems Development and Success : An Application of Information Processing Theory

  • An, Joon M.
    • The Journal of Information Technology and Database
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    • v.3 no.2
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    • pp.97-118
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    • 1996
  • Information systems quality engineering is one of the most problematic areas in practice and research, and needs cooperative efforts between practice and theory [Glass, 1996]. A model for evaluating the quality of system development process and ensuing success is proposed based on information processing theory of project unit design. A nomological net among a set of quality variables is identified from prior research in the areas of organization science, software engineering, and management information systems. More specifically, system development success was modelled as a function of project complexity, system development modelling environment, user participation, project unit structure, resource availability, and the level of iterative nature of development methodology. Based on the model developed from the information processing theory of project unit design in organization science. appropriate quality metrics for each variable in the proposed model are matched. In this way, a framework of relevant systems development and success quality metrics for controlling systems development processes and ensuing success is proposed. The causal relationships among the constructs in the proposed model are proposed as future empirical research for academicians and as managerial tools for quality managers. The framework and propositions help quality manager to select more parsimonious quality metrics for controlling information systems development processes and project success in an integrated way. Also this model can be utilized for evaluating software quality assurance programmes, which are developed and marketed by many vendors.

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The Impact of Coworker Relationship of Employees on Quality of Work Life in Contract Foodservice (위탁급식 종사원의 동료관계가 생활의 질에 미치는 영향)

  • Han, Kyung Soo;Lee, Jung Tak
    • Journal of the Korean Society of Food Culture
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    • v.31 no.2
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    • pp.161-169
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    • 2016
  • This study examined co-worker relationship on of life between employees of contract foodservice in general hospital. Contract foodservice managed general hospitals surveyed from 1 October 2015 to 31 October 2015. A total of 230 questionnaires (cook-30 questionnaires, nutritionist-50 questionnaires, cook's helper-150 questionnaires) were distributed, and 177 questionnaires were used for the study. As a result, the quality of life of employees contract foodservice general hospital was composed of sub-factors (employee engagement, stress at work, home-work interface, working condition, general well-being). co-worker relationship was composed of sub-factors (cooperative co-worker relationship, competitive co-worker relationship). Causal relationship between variables was through regression analysis, and significant results were shown. ooperative co-worker relationship had an effect on employee engagement, stress at work, working condition and general well-being. competitive co-worker relationship.

Rediscovering A Path to Aging in Place: Development of Housing Cooperatives for Rural Elderly

  • Lee, Hyun-Jeong
    • Architectural research
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    • v.13 no.3
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    • pp.31-40
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    • 2011
  • Profit-keeping behaviors naturally occur in the market to satisfy consumers, and the logic behind it lies in the economies of scale. On the flip side, some commodities transacted in the market are not available or can not be easily acquired unless the demand is high enough. Under this proposition, some consumers rise and find their own solution to meet the services at a reasonable cost or at an adequate level. The commonly adopted way is to establish a cooperative, and it stirs purchasing power by pooling resources and further bargains price and service quality. As a consumer cooperative, housing cooperatives notably found in rural towns enable the elderly to continue independent living. This study is to take a closer look at residential life of the rural elderly in housing cooperatives. Utilizing in-depth focus group interviews with 40 residents in four housing cooperatives, this qualitative research draws main factors affecting the decision to move in, residential assessment, and strengths and weakness of living in a housing cooperative. The primary factor influencing the moving decision is to continue to independent living in a familiar community, and the bottom line is planning ahead. Frailty and bereavement are found to be the leading occasions for them to move. The participants are satisfied with the independent living arrangement, and particularly, cited such features as safety and security, elderly-friendly design, common spaces, freedom, social activities and efficient living. Also, it is stated that some cooperative natures such as control over the property and giving a voice on management render positive impacts on the satisfaction with communal living. In spite of all the benefits and strengths, participants face with a public notion that an independent living arrangement like a housing cooperative has never done before in rural towns, so that most people recognize it as part of dependent living arrangements like nursing home.

An Analysis of Housing Information on Internet Provided by U. S. University CES (미국대학의 Cooperative Extension Service가 제공하는 Internet상의 주생활정보 분석)

  • 최재순
    • Journal of Families and Better Life
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    • v.16 no.4
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    • pp.69-82
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    • 1998
  • As a way to serve housing information providing on internet will be a useful method in the near future in Korea. This study was planned to review the housing information on internet network which provided by U. S. .University CES(cooperative extension service) Comparative analysis was used as a Research method in terms of contents and items about housing information on internet provided by U. S. university CES during two weeks each in August 1997 and July 1998. Findings are as follows; Universities providing housing information and information items had been remarkably increased during one year since August 1997. Most of housing informations except one university CES were free to use in 1997 but three university CES among 12 universities showed only the title of items with charge amounts in 1998. Informations about 'Housing Management' and 'Environment' items were the large parts of the housing information in 1997. In 1998. 'Environment' items were remarkably increased. Items bout insects and mildew removing were large portion of the 'Housing Management'. Items about energy saving water and air quality were large portion of the 'Environment' These findings will be useful to develop items of housing information on internet network with Korean language which should be compensated by the survey research.

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Effect of Change Management Capability in Real-Time Environment: An Information Orientation Perspective in Supply Chain Management (실시간 환경에서 변화관리의 영향에 관한 연구: 공급사슬망상의 정보역량관점에서)

  • Park, Kwang-O
    • Management & Information Systems Review
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    • v.36 no.2
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    • pp.1-20
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    • 2017
  • SCM system is a strategic cooperative that organically integrates all supply chains to improve the performance of a company. For effective SCM system, emphasis is placed on securing long-term, mutual relationships and change management. The implementation of an SCM system is likely to introduce a wide range of changes in and across member organizations and these changes are likely to be met with scepticism and resistance by individuals and organizations in the chain. Thus, the success of an SCM system cannot be guaranteed without effective change management. And we adopted the concept of information orientation (IO) as our method to measure the performance of an SCM system through information quality and information sharing. Therefore, this study examined the influence of mutual, reciprocal relationships among change management on information capability through information quality and information Sharing. The results of this study can be summarized as follows. First, change management had a significant influence on information quality, information Sharing and information capability. Second, information quality had a significant influence on information Sharing and information capability. Third, information sharing had a significant influence on information capability.

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The Impact of Eco-friendly Management on Product Quality, Financial Performance and Environmental Performance

  • Ma, Jin-Hee;Choi, Seok-Beom;Ahn, Young-Hyo
    • Journal of Distribution Science
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    • v.15 no.5
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    • pp.17-28
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    • 2017
  • Purpose - Considering the environmental issues in corporate management is now a necessity, not an option. In addition, consumers' interest in health and environment has increased rapidly. This study aims to investigate how the management style that pursues environmental protection affects the various outcomes at each management process such as planning, producing and supervising process. Research design, data, and methodology - We surveyed 319 manufacturing companies from April 1 to April 30, 2016. Green purchasing, environmental technology management and management support are selected as independent variables and firm performances as dependent variables. Three analyses including factor, regression and moderating were conducted. Results - Regression analysis was performed to set up hypotheses. Consequently, the total six hypotheses were adopted and then innovative management style showed moderating effect. Conclusions - Companies should consider environmental factors to improve the financial performance in the long term. Especially the cooperative style enhances financial performance by implementing eco-friendly design in cooperation with customers. Also, eco-friendly activities with suppliers could have direct environmental protection effects. Therefore, a manufacturer needs to cooperate with both suppliers and customers to maximize the protection effect. The production of eco-friendly products and implementing eco-friendly design with customers positively affect product quality.

An Empirical Study on the Impact of Quality Oriented Corporate Culture on Sustainability Management Performances (공급사슬 내에서 품질지향적 기업문화가 지속가능경영성과에 미치는 영향에 관한 실증연구)

  • Woo, Moo-Jin;Park, Jong-Woo;Jung, Byeong-Yeong
    • Journal of Distribution Science
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    • v.12 no.6
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    • pp.31-39
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    • 2014
  • Purpose - Environmental issues, climatic changes, and greenhouse gases are problems to be solved at a global level. With an increased emphasis on the environmental and social responsibility of the management of companies, the manner in which companies approach quality-oriented culture and their individual sustainability management are being discussed as truly important issues to help them secure their competitiveness and growth strategies. This study proposes strategic directions to help manufacturers not only in expanding their competitive quality-oriented company culture but also in strengthening their sustainability management abilities. This study conducts a literature review and empirical research to examine how significantly the variables of a quality-oriented company culture, customer-centered management, and process-centered and supply chain management-centered cooperation affect sustainability management performance in relation to economic profitability, environmental integrity, and social responsibility. Research design, data, and methodology - To verify research models and hypotheses, the study examined 170 companies using a questionnaire survey conducted over six weeks, and involved the performance of data analysis on 146 samples. Questionnaire responses were calibrated based on a Likert scale. The study used the Smart PLS 2.0 program designed for PLS (partial least squares), an analysis instrument of SEM (structural equation modeling). The study then verified empirical research hypotheses working on reliability analysis, validity analysis, factorial analysis, and path analysis. Results - Among the nine hypotheses, four are accepted and the rest are rejected. A quality-oriented company culture focusing on customer-centered management significantly influenced the maintainability management performance of environmental integrity and social responsibility, while economic profitability was dismissed. A process-focused quality-oriented company culture was significantly concerned with economic profitability but not with environmental integrity or social responsibility. A supply-chain cooperative company culture had a significant effect on economic profitability but not on environmental integrity or social responsibility. Conclusion - This study proposes strategic directions to help manufacturers expand their competitive quality-oriented company culture as well as strengthen abilities with sustainability management. It conducts a literature review and empirical research to examine how significantly the variables of quality-oriented company culture, customer-centered management, and process-centered and supply chain management-centered cooperation affect sustainability management performance in relation to economic profitability, environmental integrity, and social responsibility. There are two main conclusions. First, companies should consider the need for social responsibility management and environmental transparent management-focused maintainability management as avenues to create new markets and business, thereby helping the companies secure a reputation for having a customer and process-centered quality-oriented company culture by creating shared values between supply chains and enabling win-win situations through cooperation. Second, we are marching towards a creative win-win era from a society of conflicts and ruptures. Companies should understand that social responsibility management and supply chain management (SCM)-focused cooperation are the foundations of sustainable development, as they try to improve their culture while pursuing both win-win relationships with interested parties and equity in various conflictive relations.

A Novel Adaptive Routing Algorithm for Delay-Sensitive Service in Multihop LEO Satellite Network

  • Liu, Liang;Zhang, Tao;Lu, Yong
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.10 no.8
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    • pp.3551-3567
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    • 2016
  • The Low Earth Orbit satellite network has the unique characteristics of the non-uniform and time-variant traffic load distribution, which often causes severe link congestion and thus results in poor performance for delay-sensitive flows, especially when the network is heavily loaded. To solve this problem, a novel adaptive routing algorithm, referred to as the delay-oriented adaptive routing algorithm (DOAR), is proposed. Different from current reactive schemes, DOAR employs Destination-Sequenced Distance-Vector (DSDV) routing algorithm, which is a proactive scheme. DSDV is extended to a multipath QoS version to generate alternative routes in active with real-time delay metric, which leads to two significant advantages. First, the flows can be timely and accurately detected for route adjustment. Second, it enables fast, flexible, and optimized QoS matching between the alternative routes and adjustment requiring flows and meanwhile avoids delay growth caused by increased hop number and diffused congestion range. In addition, a retrospective route adjustment requesting scheme is designed in DOAR to enlarge the alternative routes set in the severe congestion state in a large area. Simulation result suggests that DOAR performs better than typical adaptive routing algorithms in terms of the throughput and the delay in a variety of traffic intensity.

Cooperative Video Streaming and Active Node Buffer Management Technique in Hybrid CDN/P2P Architecture

  • Lee, Jun Pyo
    • Journal of the Korea Society of Computer and Information
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    • v.24 no.11
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    • pp.11-19
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    • 2019
  • Recently, hybrid CDN/P2P video streaming architecture is specially designed and deployed to achieve the scalability of P2P networks and the desired low delay and high throughput of CDNs. In this paper, we propose a cooperative video streaming and active node buffer management technique in hybrid CDN/P2P architecture. The key idea of this streaming strategy is to minimize network latency such as jitter and packet loss and to maximize the QoS(quality of service) by effectively and efficiently utilizing the information sharing of file location in CDN's proxy server which is an end node located close to a user and P2P network. Through simulation, we show that the proposed cooperative video streaming and active node buffer management technique based on CDN and P2P network improves the performance of realtime video streaming compared to previous methods.

An Empirical Study on User's Continuance Intention Towards Mobile IM Service in China (중국 모바일 인스턴트 메시징 서비스의 지속사용 의도에 관한 실증연구)

  • Luo, Weiyi;Shao, Jing;Lee, Young-Chan
    • Information Systems Review
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    • v.15 no.2
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    • pp.91-110
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    • 2013
  • Due to the intense competition and low switching cost, to find out which factors will significantly impact on user's continuance intention is very important for mobile instant messaging (IM) practitioners. In this study, we adopted network externalities and perceived service quality as independent variables based on the definition of mobile IM service. Network externalities also include direct externalities (referent network size) and indirect externalities (perceived complementarity). The result of this study shows that referent network size has a critical influence on perceived usefulness and perceived complementarity has a critical influence on perceived enjoyment; perceived service quality, as we expected, has significantly impact on not only customer's satisfaction but also perceived usefulness and perceived enjoyment. Meanwhile, both perceived usefulness and perceived enjoyment have directly critical influences on customer's continuance intention.

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