Browse > Article
http://dx.doi.org/10.7318/KJFC/2016.31.2.161

The Impact of Coworker Relationship of Employees on Quality of Work Life in Contract Foodservice  

Han, Kyung Soo (Department of Foodservice and Culinary Management, Kyonggi University)
Lee, Jung Tak (Department of Foodservice and Culinary Management, Kyonggi University)
Publication Information
Journal of the Korean Society of Food Culture / v.31, no.2, 2016 , pp. 161-169 More about this Journal
Abstract
This study examined co-worker relationship on of life between employees of contract foodservice in general hospital. Contract foodservice managed general hospitals surveyed from 1 October 2015 to 31 October 2015. A total of 230 questionnaires (cook-30 questionnaires, nutritionist-50 questionnaires, cook's helper-150 questionnaires) were distributed, and 177 questionnaires were used for the study. As a result, the quality of life of employees contract foodservice general hospital was composed of sub-factors (employee engagement, stress at work, home-work interface, working condition, general well-being). co-worker relationship was composed of sub-factors (cooperative co-worker relationship, competitive co-worker relationship). Causal relationship between variables was through regression analysis, and significant results were shown. ooperative co-worker relationship had an effect on employee engagement, stress at work, working condition and general well-being. competitive co-worker relationship.
Keywords
Coworker relationship; quality of life; contract foodservice; upper scale general hospital;
Citations & Related Records
Times Cited By KSCI : 4  (Citation Analysis)
연도 인용수 순위
1 Byeon KW 2010. Structural Relationship among POS, TMX and Customer Orientation for Ski School Lecturer:Organization Trust, Co-Work Trust, Job Satisfaction, Organization Commitment as Mediating Variables. Korean J. Sport Manag., 15(6):67-82
2 Cho CH, Lee EJ. 2013. An Emergency Medical Service Quality on Patients' Value, Satisfaction and Reuse Intention. Conference of DAEHAN Association of Business Administration, 215-230
3 Choi MM, Seo YS. 2013. Teacher-Teacher Conflicts in Childcare Centers: Causes and Process of Resolution. Korean J. Child., 9(1):221-239
4 Darren VL, Edwards JA, Easton S. 2007. The Work-Related Quality of Life Scale for Healthcare Workers. J. Adv. Nurs., 60(3):325-333   DOI
5 Han JY, Kim PS. 2012. The Effect on Service Quality, Customer Satisfaction and Customer Loyalty by Job Satisfaction : based on Dae-gu City's local public Enterprises. Korean J. Bus. Adm., 25(5): 2317-2340
6 Hong KJ, Kang HS, Tak YR, Kim KS, Park HR, Kwak WH, Kim JE, Choi JR. 2002 The job stress, job satisfaction, and health of women who work in the professional job: nurses and teachers. J. Korean Acad. Nurs., 32(4):570-579   DOI
7 Hong YK, Lim WK. 2014. Effects of the Work Satisfaction and Quality of Life of the Middle-aged Workers on Retirement Preparation. J. Digit. Converg., 12(11): 33-48   DOI
8 Hyundai green food system audit report, 2015
9 Jeong WC, Ah YA. 2011. Study explored whether soldiers' relationship with their peer and superior moderated the sensation seeking and adaptation of military service. Ment. Health & Soc. Work, 37(0):382-404
10 Kandasamy I, Ancheri S. 2009. Hotel employees' expectation of QWL: A qualitative study. Int. J. Hosp. Manag., 28(0):328-337   DOI
11 Kanten S, Sadullah O. 2012. An empirical research on relationship quality of work life and work engagement, Procedia. 62(0):360-366
12 Kim EJ, Yoo TY. 2004. The Effect of Job-related Variables and Personality Traits on Turnover Intention of Service Employees in the Food and Beverage Industry. Korean J. Ind. Organ. Psychol., 17(3):355-373
13 Kim IW. 2010. The Effect of the TMX, CMX, LMX on the Empowerment, Job Satisfaction, and Customer Orientation of Restaurant Staff. Foodser. Ind. J., 6(2):137-164   DOI
14 Kim KS, Ko KM, Kim KS 2014. Structural model analysis on the influences of work environments and work satisfaction on the quality of work life of childhood education teachers. The J. Korea open Associ. for Child. Educ. 19(1):251-268
15 Lee HS. 2002. Relationships among Work Stress, Coworker Support, Psychological Well-being and Marital Stress. J. Fam. Relat., 7(3):41-53
16 Lee JY. 2009. Determinants of Working Relationships with Coworkers. J. Hum. Resour. Manag. Res., 16(2):179-195
17 Lee YI, Park EY, Hong JY. 2011. Relationship between Quality of life and Occupational Stress among Special Education Teacher. Korean J. Vis. Impair., 27(3): 33-51
18 Rho MJ, Suh WS, Kwon J. 2013. Medical Service Factor Associated with Patient Satisfaction. J. Digit. Converg., 11(2): 331-339   DOI
19 Seo BI, Back YS. 1993. A Study on the QWL Components in Korean Enterprises. Korean Manag. Rev., 23(1): 261-308
20 Sirisawasd P, Chaiear N, Johns NP. 2014. Validation of the Thai Version of a Work-related Quality of Life Scale in the Nursing Profession. Saf. Health Work, 5(2): 80-85   DOI
21 National Health Insurance Service. 2015. Available from : http://kosis.kr/statHtml/statHtml.do?orgId=354&tblId=DT_HIRA4A&vw_cd=&list_id=&scrId=&seqNo=&lang_mode=ko&obj_var_id=&itm_id=&conn_path=K1&path=#][accessed 2016.04.16.]