• Title/Summary/Keyword: Context-Input-Process-Product Model

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Evaluation of Airline Service Education Using the CIPP Model -focus on factors which influenced satisfaction and recommendation of the training program- (CIPP모형을 활용한 항공서비스교육 평가 -만족도 및 재추천에 미치는 요인을 중심으로-)

  • Park, Hye-Young
    • The Journal of the Korea Contents Association
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    • v.12 no.10
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    • pp.510-523
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    • 2012
  • The purpose of this study is to evaluate an airline service training program based on the CIPP model. Evaluation areas were divided into context, input, process, and product. We analyzed the factors which influenced program satisfaction and recommendation of the training program. Two hundred and one learners who participated in an airline service training program were selected for a survey. The results of this study are as follows. The factors which positively influenced training satisfaction were educational goals in context evaluation, interaction between learners and instructors, managing programs in process evaluation, and training performance in product evaluation. The factor which negatively influenced training satisfaction was human resources in input evaluation. On the other hand, the factors which positively influenced training recommendation were educational goal, assessing needs in context evaluation, interaction between learners and instructors, supporting programs in process evaluation, and training performance in product evaluation. The factor which negatively influenced training recommendation was assessing needs in context evaluation. The results of this study are expected to make an important contribution to the development of service training programs in airlines.

Development of Evaluation Criteria for Forest Education Using the CIPP Model

  • Kim, Soyeon;Choi, Jungkee
    • Journal of Forest and Environmental Science
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    • v.36 no.2
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    • pp.163-172
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    • 2020
  • The objective of this study was to develop evaluation criteria for forest education using the Context, Input, Process, and Product (CIPP) model. To this end, we designed a survey based on expert advice and content analysis of previous studies on the CIPP model and forest education. The survey was conducted on 393 forest education specialists, and Cronbach's α coefficient was set as 0.6 or higher to verify reliability and validity, and to determine reliability by factor. Eventually, 52 out of 57 evaluation items were extracted, and the evaluation indexes were selected through factor analysis as follows: four evaluation indexes for the context dimension, namely "Clarity of goal setting," "Developing conditions for education," "Meeting of requirements," and "Institutional drive"; three evaluation indexes for the input dimension, namely "Acquisition of education infrastructure," "Establishment of operational support," and "Adequacy of assigned manpower"; four evaluation indexes for the process dimension, which were "Adequacy of budget allocation," "Expertise of forest education instructors," "Diversity of programs," and "Public-private academic partnership"; and five evaluation indexes for the product dimension, namely "Effectiveness of perception change," "Influence over the society," "Continuity of improvement in evaluation," "Continuity of education," and "Verification of the effects of education."

An Evaluation of Learning Community by using CIPP model: Focused on the case of a tutoring program in the university (CIPP모형을 활용한 학습공동체 평가: 대학 튜터링 프로그램 사례를 중심으로)

  • Kim, Mijin;Lee, Jung-A
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.7 no.5
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    • pp.369-379
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    • 2017
  • The purpose of this study was to improve an university tutoring program qualitatively, evaluating and analyzing the case of tutoring program that students attended in order to strengthen their learning competences through CIPP(Context-Input-Process-Product). To do this, a tutoring survey with satisfaction survey was carried out for 90 students who participated in the final reporting meeting among those who joined the tutoring program at the second semester of 2016 year at the B university. In addition, a tutor interim checking workshop was held for the 49 tutors and qualitative analyses were carried out on the reflection papers submitted by students who were involved in the tutoring program. Tutoring program assessments were carried out in terms of several steps and their view points. They were the necessity of tutoring program for the context evaluation, the appropriacy of human-material resources and program planning for the input evaluation, the teaching and learning activity for the process evaluation and the influence, effectiveness, sustainability, transferability for the product evaluation. Survey results showed that the average scores were presented 4.05 for the context evaluation, 3.88 for the input evaluation, 4.08 for the process evaluation and 3.92 for the product evaluation respectively. Similar analysis results were represented from the tutor workshops and the reflection paper analysis results. Learners were satisfied with all the evaluation items, scoring more than the average level. However, it was necessary for the evaluation items that were rated low range to improve the program through detail modification plans.

A Study of Students' Perception on Cabin Service Curriculum, Service Hospitality and Service-Orientation focusing on CIPP Model (항공서비스 교육과정에 대한 학생의 인식, 서비스 호스피탈리티 및 서비스 지향성에 관한 연구 : CIPP 평가모형을 중심으로)

  • Park, Ji-Young;Kim, Kee-Woong;Choi, Duk-Jin;Park, Sung-Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.24 no.3
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    • pp.69-79
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    • 2016
  • This study examines the awareness of the curriculum of the cabin service major students at 2 year colleges through the CIPP (Context, Input, Process, Product) evaluation model and an empirical analysis on how their awareness affects Service Orientation and Service Hospitality. It was proven that the CIPP evaluation model has a positive effect on the satisfaction of their department, and also has a meaningful effect on Service Hospitality and Service Orientation statistically. However, the satisfaction of their department itself is not associated with the increase of Service Orientation and Service Hospitality so it negatively affected them. Moreover, both the Service Management program(Process) and Service Attitude(Product) have a meaningful effect on Service Hospitality, and Service Hospitality also has a meaningful effect on Service Orientation. So it resulted in a casual relationship among them. As a result, it is desperately necessary to promote an educational environment that will increase the satisfaction of the department and help students to become flight attendants. It is also necessary to increase awareness of the Service Management program(Process) and Service Attitude(Product).

Research of Evaluation Criteria for Educational Program of Human Resources Development (인재개발 교육프로그램의 평가준거 개발을 위한 기초연구)

  • Lee, Kyu-Nyo;Choi, Won-Sik;Park, Ki-Moon
    • 대한공업교육학회지
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    • v.34 no.2
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    • pp.179-204
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    • 2009
  • As the concern with the educational training for human resources development in organizations grows, various programs are being offered in many places. Accordingly, the issue of securing the validity of the education and the importance of its assessment at the level of continuous quality management of the programs draw our attention. The purpose of this study is to offer the basic data of evaluation criteria for human resources development which knowledge-and-information saturated society requires, and also to draw out the greater area of human resources development educational program based on CIPP(Context, Input, Process, Product) model by Stufflebeam, an evaluation model concentrated on process, through literature and case study in and out of Korea. The result of the study is as follows. First, the evaluation areas drawn out by the greater sphere of context evaluation of human resources education program are needs analysis, goal setting, and organizational environment. Second, the evaluation areas drawn out by the greater sphere of input evaluation of human resources education program are educational program strategies, human resources, and physical resources. Third, the evaluation areas drawn out by the greater sphere of process evaluation of human resources education program are educational program management, teaching-learning strategies, and educational support environment. Fourth, the evaluation areas drawn out by the greater sphere of product evaluation of human resources education program are influence, effect, durability, and transference. The author supposes that these results will be able to become the basic materials for the systematic approach to educational programs through the analysis of evaluation criteria for and the greater sphere of educational program of human resources development.

A Study on Satisfaction of New Employee Engineering Introduction Training Program Applying CIPP Evaluation Model Focusing on D Corporation (CIPP 평가 모형을 적용한 대기업 사원 공학입문 교육 만족도에 관한 연구)

  • Jeon, Ju-Hyun;Lee, Jae-Eung
    • Journal of Engineering Education Research
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    • v.16 no.3
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    • pp.79-86
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    • 2013
  • The purpose of this study was to analyze the factors related to the satisfaction of the introductory engineering education program for the employees, who majored liberal arts or commerce, among the educational programs for industrial workers which are performed as an effort to spread the performance of the Innovation Center for Engineering Education, and reinforce the competitiveness through effective program operation. This study was performed on the basis of CIPP evaluation model (context, input, process, product). A factorial analysis and a regression analysis were conducted based on a survey made on 87 persons who completed the introductory engineering education program among the employees of D group who majored liberal arts or commerce. It is expected that this study will contribute toward suggesting the implications for designing and operating the educational programs for industrial workers in order to find out the important factors of satisfaction and to conduct the education operation with professionalism.

Evaluation of Environmental Education of Public Servants in NIERD based on CIPP Model (CIPP 모형에 기반한 국립환경인력개발원의 공무원 환경교육에 대한 평가)

  • Seo, Woo-Seok;Kim, Jin-Mo;Jeon, Yeang-Uk
    • Hwankyungkyoyuk
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    • v.20 no.1
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    • pp.106-117
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    • 2007
  • The purpose of this study was to evaluate the environmental education of public servants in National Institute of Environmental Human Resource Development(NIERD). Based on CIPP model, Evaluation areas and items were made. The data were collected through interviews, questionnaires and training and development team's internal information from November, 2005 to January, 2006. Based on the interviews and survey of 11 employee from training and development team, context factors, input factors, process factors, product factors were evaluated. The major findings of this study were as follows: First, the problem of the environmental education of environmental officials indicated lack of interest about education of Ministry of Environment, lack of education expense, lack of expertise of employee in training and development team, and so on. Second, the curriculum for environmental officials was not considered the environmental officials' readiness for education, developmental level and competency. Suggestions for future research were offered.

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Adapting an Integrated Program Evaluation for Promoting Competency-Based Medical Education (역량바탕의학교육을 촉진하기 위한 교육평가: 통합평가모형 적용)

  • Ju, Hyunjung;Oh, Minkyung;Lee, Jong-Tae;Yoon, Bo Young
    • Korean Medical Education Review
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    • v.23 no.1
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    • pp.56-67
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    • 2021
  • Educational program evaluation can improve the quality of the curriculum, instructional methods, and resources and provide useful data for making educational decisions and policies. Developing and implementing a program evaluation system is essential in competency-based medical education. The purpose of this study was to explore and establish an educational program evaluation system adapting an integrated program evaluation model to promote competency-based medical education. First, an Educational Evaluation Committee was organized, consisting of faculty, staff members, and students. The committee established an integrated program evaluation model, combining Stufflebeam's Context, Input, Process, and Product (CIPP) model of a process-oriented approach and Kirkpatrick's four-level model of an outcome-oriented approach. Kirkpatrick's model was applied to the product evaluation of the CIPP model. The committee then developed evaluation criteria, indicators, and data collection methods according to the components of the CIPP model and the four levels (reaction, learning, behavior, and results) of Kirkpatrick's model, and collected and analyzed data. Finally, the committee reported the results of evaluation to a Medical Education Quality Improvement Committee, and the results were used to improve the curriculum and student selection. To enhance the quality of education, identifying educational deficiencies and developing various elements of education in a balanced way through educational evaluation will be needed. Furthermore, it will be necessary to listen to opinions of various stakeholders, work with all members involved in education, and communicate with decision-makers in the process of educational evaluation.

An Analysis of Educational Effectiveness of the Kazakhstan Intellectual School International Baccalaureate Diploma Programme(IBDP) (카자흐스탄 영재학교(NIS)의 국제표준 고교교육과정(IBDP)에 대한 교육효과 분석 연구)

  • Aigerim, Belyalova;Park, Sun-Hyung
    • Korean Journal of Comparative Education
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    • v.28 no.3
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    • pp.103-133
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    • 2018
  • The modern world stands on the cusp of massive change in connection with the 4th industrial revolution. Following developed countries, developing countries also try to grow and keep up with the flow. Among them, trough the international cooperation government of Kazakhstan decided to include the International Baccalaureate Diploma Programme(IBDP) into the Nazarbayev Intellectual School(NIS) in April 2013. The goal of this study is to analyze the efficiency of introduction and implementation of the IBDP in the NIS and to consider the possibility of implementing this program in regular schools. To achieve the research goal, was applied the CIPP evaluation model(context - input - process - product) to assess IBDP program systematically. The analysis of empirical data collected due to the results of the international school system implementation, also in this study were used the results of questionnaires and interviews with the students and teachers who took part in the IBDP educational program. The results of the analysis showed that the average satisfaction of teachers and students who participated in IBDP was 3.64 points, however they pointed out the problems with management and organizations of the program, the establishment of a variety of subjects, recruitment of IBDP teachers etc. These measures would help to raise the status of school to the internationalization.

A Study on R&D Project Planning Selection Evaluation Indicators based on CIPP model (CIPP모형을 활용한 R&D과제기획 선정평가 도구 개발 연구 : K연구원 중심으로)

  • Hyun-Ku Min
    • Journal of Technology Innovation
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    • v.31 no.3
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    • pp.171-199
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    • 2023
  • The purpose of this study was to develop an evaluation tool for selecting new projects for R&D project planning level of K Research Institute. For this purpose, items and questions for R&D project selection evaluation were developed based on the CIPP model and previous studies on selection evaluation and evaluation indicators for research project evaluation, and then two Delphi surveys were conducted. The developed evaluation tool was surveyed by 13 experts to verify contents validity ratio, convergence and consensus. The finally selected evaluation tool for R&D project planning consisted of 21 questions in 8 items, including 5 questions for context evaluation, 2 questions for input evaluation, 8 questions for process evaluation, and 6 questions for product evaluation. The evaluation tool developed will contribute to the solution of problems in the bottom-up planning process and to the improvement of the planning competence of the researchers. It will also contribute to improve the consistency and efficiency of evaluation during the selection process.