• 한국콘텐츠학회논문지
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• 제17권8호
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• pp.162-174
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• 2017

제품 인증마크는 소비자의 의사결정에서 제품의 품질수준을 판단할 수 있는 신뢰성 있는 정보를 제공해 준다. 이 연구에서는 인증마크가 제품태도에 미치는 긍정적인 영향을 실증해 보고, 제품의 가격수준을 조절변수로 도입하여 그 차이를 검증하였다. 또한 각각의 경우에서 한국과 중국 두 국가간 비교연구를 시행하였다. 제품특성에 의한 영향을 고려하여 두 가지의 복수 제품을 사례로 조사하였다. 그 결과 인증마크가 제품태도에 미치는 효과는 중국보다 한국 소비자에게서 더 강하게 나타나는 것을 확인할 수 있었다. 가격수준의 조절효과는 중국 소비자의 경우, 그리고 높은 가격수준의 상황에서 더욱 강하게 나타난다는 것을 알 수 있었다. 본 연구는 무엇보다도 인증마크의 효과성에 대한 국가간 비교 연구라는 점에서 연구 의의가 크다고 생각되며, 가격수준에 따른 인증마크 효과의 차이를 검증하여 새로운 탐색적 연구방향을 제시하였다는 점에서 시사점이 있다.

• 디지털산업정보학회논문지
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• 제18권1호
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• pp.93-113
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• 2022

Among Korea's content industries, the game industry is growing in size to the extent that it can be said to be a representative export-benefiting industry. Accordingly, many users are immersed in the game, and furthermore, they are addicted. This study aims to derive factors for social game users to continue to use by identifying the factors of domestic social network game users' attachment to social network games and empirically studying the causal relationship between these factors and the intention to continue to use them through immersion and addiction. To this end, a research model was presented that applies the main variables of the attachment theory of social network game users to games. The research model of this study surveyed general college students at S University in Seoul who tended to use social network games. As a result of the study, first, it was found that perceived stability had a significant effect on immersion and addiction. Second, it was found that perceived avoidance had a significant effect on immersion and did not have a significant effect on addiction. Third, perceived anxiety was found to have a significant effect on immersion, and it was found that it did not significantly affect addiction. Fourth, it was found that immersion did not significantly affect addiction, and it was found that it had a significant effect on continuous use intention. Fifth, addiction was found to have a significant effect on the intention to continue use. Through this, social network game users' attachment to games can provide useful implications for social network game companies to become attached to existing consumers, spreading social network game users, and improving the possibility of continuous use.

• 한국의류산업학회지
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• 제13권5호
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• pp.717-727
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• 2011

As new luxury brands are becoming more popular, recent new luxury consumers are showing different tendencies of consumption. The purpose of this study is to investigates the specific bond between the product benefits for new luxury fashion brand and the consumer-brand relationship. Specifically this study conceptualizes the dual path which leads to brand loyalty and brand commitment. 300 data from on-line survey were collected from middle class women who had trading up needs and respondents were asked to select their favorable new luxury fashion brand. As a result of an exploratory factor analysis to identify the structural dimensions of product benefit for new luxury brand groups, four factors were extracted; psychological/emotional benefits, social/symbolic benefits, self-expressive benefits, and product functional benefit. Additional results show that brand attitude had more positive effect on brand loyalty and brand attachment had more positive effect on brand commitment. The findings of this study contribute to provide practical implication on market segmentation for new luxury brands.

• 산업융합연구
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• 제13권3호
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• pp.57-76
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• 2015

The purpose of this paper is to examine the moderate effects of self monitoring and the ways of thinking on the relationships and the moderate effects of brand credibility and brand attachment on the relationships between the negative information about a brand and the customer attitude holistic and analytic on the relationships between the negative information about a brand and customer attitude. To accomplish these purposes, this research divided negative information about a brand into corporate ability and corporate social responsibility. In addition, research also divided product type into functional product and symbolic product. participants are classified as having Low or High self monitoring. and the ways of thinking divided into holistic and analytic on the relationships between the negative information about a brand and customer attitude. The following are the summary of hypothesis test: (1)the consumers with low(high) level of self monitering are more likely to reveal high level of preference for negative information of corporate ability. (2)the consumers with analytic(holistic) ways of thinking are more likely to reveal high level of preference for negative information of corporate ability. (3)the consumers with low(high) level of self monitering are more likely to reveal high level of preference for functional product. (4)the consumers with analytic(holistic) ways of thinking aren't more likely to reveal high level of preference for functional(symbolic) product.

• 국제지역연구
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• 제20권2호
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• pp.141-172
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• 2016

본 연구는 중국 화장품 시장에서 한국 화장품 기업의 광고모델인 한류 스타를 휴먼브랜드로 간주하고, 광고모델로써 휴먼브랜드의 특성인 신뢰성, 전문성, 매력성, 친밀성, 유사성, 호감성이 중국소비자들의 한류 스타에 대한 애착에 영향을 미치고, 애착을 가진 중국소비자들이 한류 스타가 광고한 한국 화장품 브랜드에 대해 한국 화장품 기업의 제품, 판매인, 기업 자체 등을 포함하고 있는 진정성을 인식하는지를 확인하고자 하였다. 이를 위해 본 연구는 총 1개월 간 중국소비자들을 대상으로 화장품과 관련된 정보를 활발하게 공유하는 대표적 설문 조사사이트(http://www.sojump.com)를 이용하여 설문조사를 실시하였으며, 총 394부가 실증분석에 이용되었다. 실증분석 결과 한국 화장품 기업의 광고모델인 한류 스타의 특성 중 신뢰성, 매력성, 유사성은 한류 스타에 대한 중국소비자들의 애착에 긍정적인 영향을 미쳤지만, 전문성, 친밀성, 호감성은 영향을 미치지 않는 것으로 확인되었다. 또한 한류 스타에 대한 애착은 한류 스타가 광고한 브랜드 진정성 즉, 제품, 판매인, 기업 진정성 모두에 긍정적인 영향을 미치는 것으로 나타났다. 본 연구의 결과는 중국 화장품 시장에서 한국 화장품 기업들이 취할 수 있는 광고모델 전략 및 자사 브랜드 진정성 구축을 위한 다양한 전략적 시사점을 제공하였다는데 그 의의가 있다.

• Journal of Korea Trade
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• 제23권8호
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• pp.45-72
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• 2019

Purpose - This study examines the mediating effect of switching costs (economic risk costs and setup costs) on the relationships of country image with product attitude and product attachment. Switching-cost effects for the Korean Wave, which are insufficiently addressed in the literature, were investigated using the country image of Korea as a proxy for the Korean Wave. Moreover, this study examined the economic effects of the Korean Wave and the negative effect of the Terminal High Altitude Area Defense (THAAD) deployment on these economic effects. Design/methodology - A total of 302 Chinese consumers were surveyed using a questionnaire. Because this was an exploratory study and was not based on a classical model, the PLS-SEM method was employed to test the stability of the model and its hypotheses. Findings - Switching costs had mediating effects on the relationships of country image with product attitude and product attachment. The switching-cost effects for the Korean Wave were verified. However, neither the economic image nor cultural image of Korea had significant effects on the economic risk costs. Moreover, the economic image of Korea had no significant effect on the set-up costs. Originality/value - This study broadened the understanding of the relationships among country image, switching costs, product attitude, and product attachment and advanced the knowledge of relevant theories. The results contribute theoretically to the literature on switching-cost effects for the Korean Wave. The results confirmed the negative effect of THAAD deployment on the economic effects of the Korean Wave. In the rapidly developing international environment, these research results could serve as theoretical reference guidelines for suppliers when developing marketing strategies.

• Asia Marketing Journal
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• 제9권2호
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• pp.131-163
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• 2007

최근 들어 캐릭터에 대한 중요성이 커지고 있다. 캐릭터는 대표적인 디자인 상품이다. 그러나 아쉽게도 캐릭터 디자인에 대한 연구는 아직까지 충분하지 않다. 본 연구는 기존 제품 디자인에 대한 소비자 반응모형을 토대로 캐릭터 디자인의 구성요소들을 파악하고 구성요소들의 관계를 실증적으로 살펴보았다. 연구결과 캐릭터 디자인의 구성요소들은 캐릭터 외형, 캐릭터 이미지, 캐릭터 애착의 상위 차원과 각각의 하위차원들로 도출되었다. 이러한 결과들은 디자인의 범위가 이성과 감성, 그리고 메시지 측면에서 폭넓게 인식되어져야 한다는 것을 의미한다. 아울러 이들 구성요소들의 관계를 살펴본 결과 캐릭터 외형은 캐릭터 이미지를 유발하며, 캐릭터 이미지는 캐릭터 애착을 유발하고 있었다. 또한 캐릭터 이미지와 애착은 캐릭터에 대한 충성도에 영향을 미치는 것으로 나타났다. 이러한 캐릭터 디자인에 대한 소비자들의 반응경로의 이해는 캐릭터 디자인 전략을 수립하는데 좋은 지침이 될 수 있다. 본 연구에서는 이와 같은 연구결과들과 함께 캐릭터 디자인에 관한 이론적·실무적 시사점들이 논의된다.

• 한국컴퓨터정보학회논문지
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• 제27권3호
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• pp.183-199
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• 2022

스마트폰 콘텐츠 소비가 늘면서 중국 짧은 동영상(short clip) 시장이 급성장하고 있다. 이에 짧은 동영상 플랫폼인 TikTok이 큰 비즈니스 성공을 거두었다. 그러나 Tiktok플랫폼의 성공요인에 대한 고객중심적 연구는 많지 않다. 이를 위해 본 연구는 실증조사를 통해 Tiktok플랫폼의 소셜네트워크, TikTok플랫폼에 대한 애착, 사용자 참여, 심리적 거리감, 사회적 정체성 및 재사용의도 간의 관계를 검증하는 연구목적을 가진다. 2021년 10월 중국 내 TikTok플랫폼을 사용하는 소비자를 대상으로 설문조사를 실시하였다. 연구 결과 첫째, 소셜네트워크 특성은 사용자 참여와 애착에 유의한 영향을 미쳤다. 둘째, 사용자 참여는 사용자 애착에 유의한 영향을 미쳤다. 셋째, 사용자 애착과 사용자 참여 모두 재사용 의도에 유의한 영향을 미쳤다. 넷째, 심리적 거리감은 소셜네트워크 특성과 사용자 애착 사이의 관계를 부분 조절하는 역할을 하였다. 다섯째, 사회적 정체성은 소셜네트워크 특성과 사용자 참여 사이의 관계를 부분 조절하는 역할을 하였다. 이 연구 결과는 TikTok플랫폼 연구에 관한 이론적이고 실무적인 시사점을 제공할 것으로 기대된다.

• 한국의류학회지
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• 제45권5호
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• pp.741-757
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• 2021

In addition to direct sales to consumers, the direct-to-consumers (D2C) strategy, which provides specialized experiences and services, communicates closely with a consumer's perspective. This tendency is related to the recent trend wherein the luxury fashion system is being transformed into a new luxury. Therefore, this study analyzes the development of online D2C platforms and investigates the characteristics of new luxury from the functional, symbolic, and experiential dimension perspectives based on mobile apps, which is becoming increasingly important among online D2C platforms. Based on the study results, the premium of new luxury fashion displayed in Louis Vuitton's mobile D2C platform in terms of product utility and functionality is newly defined as a usable luxury experience. Moreover, from the heritage perspective, based on the cultural sympathy of the brand contents, we determine that an attachment can be formed between new luxury fashion consumers and brands. Additionally, the personalization service and experiential content on the D2C platform can directly afford emotional and bonding induced brand immersion in a playful way.

• 한국프랜차이즈경영연구
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• 제13권2호
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• pp.53-66
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• 2022

Purpose: How to build the attitude on brand is very important, because it affects the positive word of mouth and revisit intention. Brand attachment, brand name, and image congruence play important role on consumer behavior in terms of reinforcing consumers' perception of food service companies and differentiating them from competing brands. Following the planned behavior theory, this paper examines the effect of linking brand attitude to word-of-mouth and revisit intentions in the restaurant sector. Research design, data, and methodology: This paper examines the structural relationship among brand attachment, brand name, image congruence, brand attitude, WOM, and revisit intention. In order to test the purposes of this study, research model and hypotheses were developed. The questionnaire items were modified and used according to the content of this study based on previous studies. All constructs were measured by multiple items tested and developed in the previous research. The study is based on the quantitative method and considered 519 questionnaires fulfilled by customers of restaurants. The data were explored employing the partial least square-structural equation modelling (PLS-SEM). Frequency analysis was conducted to identify the general characteristics of the survey subjects. To measure the reliability and validity of the measurement tools, confirmatory factor analysis was conducted. Structural model analysis was conducted to verify the research model. Result: The findings demonstrate that brand attachment and brand name had positive effects on attitude while image congruence did not have. Also, attitude had positive effect on WOM and revisit intention. Conclusions: This study expands the literature about WOM and revisit intentions. This study expands prior research in a similar field to which the theory of planned behavior (TPB) is applied, and reveals that brand attachment, brand name, and brand image congruence play an important role in developing brand attitude that affect revisit intention and WOM. And provide guidelines on how to enhance competitiveness in the restaurant sector based on understanding of linking brand attitude to customer loyalty and repeat business. By putting into practice these suggestions in the restaurant industry, brands can easily build up their attitude and boost a positive WOM and the intention to revisit.