• 제목/요약/키워드: Consumer Locus of Control

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Consumer Locus of Control as a Moderator of the Relationship between Mood and Consumers' Likelihood to Purchase

  • Septianto, Felix;Huang, Minghao;Jeong, Jaeseok
    • Asia Marketing Journal
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    • 제16권2호
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    • pp.59-75
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    • 2014
  • Although previous works have established that mood can considerably influence consumer behavior (Vohs et al. 2007), they provided inconsistent results (Cohen et al. 2008). In particular, previous works only examined the willingness of consumers to regulate their mood and implicitly assumed that consumers have the control to regulate their mood states. Thus, this research intends to fill the current gap in the extant literatures by investigating whether consumer locus of control (CLOC) can act as a moderator for mood effects on consumers' likelihood to purchase. In an experiment, participants' CLOC was initially measured. Afterwards, they watched different video clips to induce different mood states. Finally, participants rated their likelihood to purchase after seeing an advertisement. The results suggest that, in the positive mood, CLOC tendencies do not impact consumers' likelihood to purchase. However, in the negative mood, internal CLOC consumers show a higher likelihood to purchase than external CLOC consumers. This phenomenon occurs because consumers with high internal CLOC tendencies have the motivation to regulate their negative mood. These findings extend the extant literatures in four aspects. First, this paper shows that the CLOC tendencies could influence consumers' motivation to regulate their negative mood. Second, this research examines the moderating effect of CLOC in the relationship between mood and consumers' likelihood to purchase. Third, the results add further evidence regarding the role of negative mood in the self-regulation process. Finally, this research also shows that mood can unconsciously influence consumer behavior. This paper provides two managerial implications. First, marketers should consider the mood states and consumers' control tendencies in creating advertisements. Second, firms in retail or service business should aim to evoke a positive mood on consumers so that their CLOC tendencies would not influence their behaviors.

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인공생장호르몬을 사용하여 생산되는 우유의 안전성에 대한 미국소비자들의 관심에 관한 연구 (Consumer Concerns for Safety to Cow's Milk Produced by Biotechnology in the United States)

  • 유소이
    • 대한가정학회지
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    • 제38권1호
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    • pp.59-73
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    • 2000
  • The purposes of this study were to determine the factors that influence consumer concerns for safety to cow's milk produced using food-related biotechnology and to find the similarity and difference among concern factors relating short-term and long-term risk perception. Telephone interviews were conducted and the data were collected from households(n=1,466) nationwide in the U.S. And the data were analyzed by probit model and LIMDEP softare package. The data demonstrated that consumers were concerned about food safety from consuming milk produced using food-related biotechnology. The concerns were found to be influenced by demographic factors(gender in short-term, gender and age in long-term) as well as psychological aspect such as outrage(heard about bGH, milk belief about naturalness, expected benefit in short-term, heard about bGH, expected benefit in long-term) and attitudinal factors(animal rights group, locus of control in short-term, animal rights group, cancer history, locus of control in long-term). The results suggest that consumers have concerns for safety to cow's milk produced by biotechnology and the most factors influencing consumer concerns were similar between short-term and long-term period, though a few factors such as cancer history, milk belief about naturalness and age were different.

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소비자 불만족 및 통제소재에 의한 불평행동에 관한 연구 -냉장고 구매후 행동을 중심으로- (A Study of Dissatisfaction of Consumers and/or Complaining Behavior Due to Locus of Control)

  • 문숙재
    • 대한가정학회지
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    • 제26권1호
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    • pp.137-149
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    • 1988
  • In this study a series of approaches have been made to find out how complaining behavior would show according to the conviction in the locus of control as to where the general contents dissatisfied by consumers and the dissatisfied consumers would place the responsibility for the consequence of behavior and to test the difference of complaining behavior pursuant to demographic variables and the complaining behavior. The results of this study are described as follows: 1. The consumers have largely attributed the locus of responsibility for their dissatisfaction following the purchase of refrigerators to the relevant manufacturers, advertizers, consumer(herself) and distributors, and as for the dissatisfaction by an attribute of refrigerator, a high level of dissatisfaction was revealed on the price and items of properties. 2. There was no difference in the complaining behavior of consumers pursuant to the demographic features. 3. It was revealed that there wee many consumers, among those respondents to questionnaires, who have actually shown their complaing behavior, while most of them would act inthe form o private behavior, because the cases of acting positive way of public behavior, even though they were apt to show complaining behavior, appears to be extremely rare. 4. A significant difference was shown in the complaing behavior pursuant to the conviction in the locus of control.

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중학생의 과시소비성향과 소비자교육 프로그램 개발에 관한 연구 (A Study on the Propensity of Conspicuous Consumption and the Development for Consumer Education Programs for Middle School Students)

  • 함현정;유두련
    • 한국생활과학회지
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    • 제13권4호
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    • pp.581-598
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    • 2004
  • The purpose of this study is to analyze the conspicuous consumption propensity of middle schoolers and to develop effective consumer education programs which help improve consumer socialization. Empirical data were collected by using a questionnaire for 500 middle schoolers who reside in the city of Daegu. The results of this study are as follows: First, significant differences in materialistic propensity can be found. It results from the difference in parents' educational background, amount of monthly pocket money, influence of mass media and friends, and the consumer education hosted by schools. Second, significant differences in the conspicuous consumption propensity can be found. It comes from the difference in materialistic propensity and control of purchasing behaviors. Third, the variables affecting the middle schoolers' propensity of conspicuous consumption include influence of mass media and friends, control of purchasing behaviors, influence of materialistic propensity, amount of monthly pocket money, and mother's educational background. Lastly, this study helps develop consumer education programs for the teenagers. The program should use statistics data, Internet, presentation materials, putting higher priority on experience activities, survey, analysis, discussion, and presentation rather than theoretical education.

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The Effects of Personality Variables and Values on Pro-environmental Product Purchase and Recycling Behaviors

  • Koo, Dong-Mo
    • 마케팅과학연구
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    • 제5권
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    • pp.171-204
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    • 2000
  • This paper intends to investigate the hierarchical effects of personality variables and values on pro-environmental product purchase and recycling behaviors mediated by 3 factor environmental attitudes. Previous literature review on pro-environmental behaviors has three categories of research trends. The first category generally done during 70's and early 80's is mainly focused on identifying pro-environmental consumer groups. Second stream of studies has focused on the mediating and moderating effects of variables, such as PCE, environmental knowledge, the perceived importance of behavioral consequences etc., on various pro-environmental behaviors. The last and latest trends of literature is focused on hierarchical and interactive effects of variables on behaviors. Following the trends of literature is review of such specific variables as social responsibility, community mindedness, locus of control, values, and environmental attitudes. The result shows that both locus of control and social responsibility have positive effects on two of environmental attitudes, harmony with nature and limits to growth, but community mindedness did not have effects on environmental attitudes. And social belonging value has positive effects on two of environmental attitudes, limits to growth and nature over human, and environmental value has positive effects on the formation of harmony with nature and limits to growth. But self-actualization has negative effects. And it's also suggested the positive effects of environmental attitudes on purchase and recycling behaviors. Specifically, all environmental attitude variables have positive effects on the formation of pro-environmental product purchase and recycling behaviors except in case of the effects of nature over human to recycling. And it's also revealed that pro-environmental product purchase is a preceeding behavior to recycling behavior, which suggest that consumers have to purchase environment friendly and recyclable products in order to engage in effective recycling behavior. Various applications of the results are discussed in the conclusion.

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대학교육비 지불원천에 관한 분석 - 소득, 저축, 학자금대출의 사용여부와 사용액 (Financing Sources for College Education - Demands of Current Incomes, Savings, and Education Loans)

  • 차경욱;정순희
    • 가정과삶의질연구
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    • 제24권5호
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    • pp.251-270
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    • 2006
  • This study examined how the households used and combined financing sources to pay for college education. It compared the probability of using each source (current incomes, saving, education loans and grants) by households' socio-economic characteristics and analyzed which factors influence the decision to use each source and the amounts from each source for financing college education. Data for this study were from a questionnaire completed by 4-year college students (n=623) and were analyzed by t-tests, ANOVA and Heckman's two-step estimation models. The findings of this study were as follows: First, the most frequent source for college education was parents' savings and the second one was parents' incomes. Also, the most frequent combination of sources was saving and current incomes and the second was combination of three sources, saving, incomes and education loans. Second, the probability of using incomes was higher for younger students than for older students. The number of siblings showed significant differences among income, savings and education loans. Those who had higher incomes were more likely to use current incomes, saving, but less likely to borrow for financing college education. Middle-class income groups were more likely to borrow for education. Third, household incomes and asset holdings had generally positive impacts on the probability of using incomes and savings for college education, while total debt burden decreased both the probability and amounts of income and saving sources. The college costs had significantly positive effects on both the probability and the amounts of all of financing sources. Total grants received significantly decreased the amounts from incomes, savings and borrowing sources.

탄소라벨링 브랜드 충성도를 결정하는 요인: 가치태도행동 모형의 적용 (Factors Affecting Carbon-Labeling Brand Loyalty : Applying Value-Attitude-Behavior Model)

  • 김광석;박경원;박기완
    • 환경정책연구
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    • 제13권3호
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    • pp.109-133
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    • 2014
  • 기후변화와 온실가스 감축에 대한 사회적 관심과 정부의 정책이 증가하는 요즘 탄소 라벨링 제도는 저탄소 생산과 저탄소 소비를 연결하는 환경정책으로 시장에 점차 확대되고 있다. 따라서 탄소 라벨링 제품에 대한 소비자 태도와 브랜드 충성도를 분석하기 위하여 탄소 라벨링 소비자 모형을 제시하여, 소비자의 내재된 가치가 탄소 라벨링 제품 및 기업 이미지 형성에 영향을 주고 나아가 브랜드 충성도를 제고하는 과정을 분석하였다. 2차에 걸친 설문조사를 통해 패널 데이터를 수집하여 분석한 결과 소비자의 자율성 가치는 지각된 통제소재에 긍정적인 영향을 주고 기업 이미지를 긍정적으로 형성시켰으며, 환경적 가치는 지각된 소비자 효과를 높이고, 나아가 지각된 장애를 줄임으로써 제품 이미지에 영향을 미침을 확인하였다. 궁극적으로, 긍정적인 기업 이미지와 제품 이미지는 브랜드 충성도를 향상시켰다. 이와 같은 결과는 탄소 라벨링 정책이 기후변화 대응을 위해 온실가스를 감축하는 데 도움이 될 뿐만 아니라 동시에 소비자의 기업 및 제품에 대한 이미지와 브랜드 충성도를 향상시키는 순기능이 있음을 보여준다. 탄소 라벨링책이 소비자 태도와 브랜드 충성도에 미치는 영향을 분석하는 고유의 모형을 제시하고 실증분석한 점에 그 학문적 기여도가 높다고 하겠다. 더욱이, 연구결과는 정부에게 환경정책의 효율성을 높이기 위한 정책제언을 제시하고 있고, 기업에게도 탄소 라벨링과 관련된 마케팅 전략의 방향성을 제안하고 있다는 점에서 실무적 공헌을 갖고 있다.

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네트워크 마케팅 독립사업자 창업가의 개인 특성, 배경 특성이 기업가정신과 인지된 경영성과에 미치는 영향 (Influence of Personal Characteristics and Background Characteristics on Entrepreneurship and Perceived Business Performance in Entrepreneurs as Independent Business Owners of Network Marketing)

  • 윤혜숙;송인방;김연종
    • 벤처창업연구
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    • 제13권4호
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    • pp.233-244
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    • 2018
  • 본 연구의 목적은 네트워크 마케팅에 대한 부정적인 시각이 강한 한국의 네트워크 마케팅 비즈니스의 인식 개선과 독립사업자로서의 '창업'에 대한 인식 강화 및 네트워크 비즈니스에 대한 자신의 주체성 및 사업자적 정체성을 확립함으로써 더욱 주도적인 사업자적 역량과 사업관리의 질적인 향상에 대한 시사점을 제공하고자 함에 있다. 한국 토종 네트워크 마케팅 독립사업자 121명을 대상으로 한 실증분석을 위하여 독립변인으로 창업자 개인, 배경 특성, 매개변인으로 기업가정신, 종속변인으로 재무적, 비재무적 경영성과를 투입하여 다중회귀분석을 실시하였다. 연구결과, 네트워크 마케팅 독립사업자들의 기업가정신 중 혁신성이 높을수록 재무적인 성과가 증가하는 효과를 나타내며, 이러한 혁신성은 네트워크 마케팅 독립사업자의 창업효능감과 통제위치의 향상이 있어야만 가능한 것으로 나타났다. 반면, 비재무적인 경영성과는 기업가정신 중에서는 진정성만이 향상효과를 주는 것으로 나타났으며, 이러한 진정성은 네트워크 마케팅 독립사업자의 개인적 특성 중 성취욕구와 통제위치에 대한 인식의 강화가 필요하며, 네트워크 마케팅 독립사업의 배경적 특성 중 개인네트워크 수준이 폭 넓을수록 기업가정신 중 진정성이 향상되는 것으로 나타났다. 또한 개인특성 중 자기효능감은 직접적으로 비재무적 성과 향상에 기여하는 것으로 나타났다. 결과적으로, 네트워크 마케팅 독립사업자들에게는 자신의 사업에 대한 강한 자기신념과 사업활동을 하는 데 능동적이고, 자발적인 주체로서의 높은 효능감이 요구되며, 사업의 목표를 성취하고 현재상태보다 발전된 상태로 나아가려는 모험적, 계획적, 적극적, 추진력이 강화된 높은 성취욕구가 요구된다. 또한 사업에서 발생하는 다양한 현상이나 직면하는 사건들을 스스로 통제하고 감수하며 스스로 책임감을 가질 수 있는 통제위치적 능력이 배양되어야 하며, 자신에 대한 신념과 자신감이 발현되고 자기믿음과 확신이 고취되어야만 재무적 성과나 비재무적인 성과를 높일 수 있다는 것을 알 수 있다. 네트워크 마케팅 독립사업자는 판매자의 자기중심적 사고보다 진정성을 기본이 되는 감동과 신뢰를 기반으로 하는 소비자중심의 사고로 고객을 접근하였을 때 보다 효과적인 마케팅 전략으로 작용되며, 사업에 대한 애착이나 열정을 통해 그 자신의 효능감과 사업자적 정체성을 일치 또는 잘 조화시킬 수 있는 사람일수록, 사업관리의 질적인 영역에 긍정적인 발전을 기대할 수 있을 것으로 기대된다.

중년기 남녀 봉급생활자의 은퇴계획 비교 분석 : 경제적 준비와 건강준비를 중심으로 (A Comparison of Male and Female Middle-Aged Salaried Workers' Retirement Plans: Economic Preparation and Health Care Plans)

  • 홍성희;곽인숙
    • 가정과삶의질연구
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    • 제24권1호
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    • pp.193-207
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    • 2006
  • The purpose of this study was to analyze middle-aged salaried workers' retirement plans and the factors that affect the plans. The main point of this study was to compare male workers with female workers on their economic preparation and health care plans. The major findings were as follows; First, middle-aged salaried workers perceived their level of economic retirement plan to be relatively low. Second, the factors the affected the level of economic preparation for post-retirement were their current subjective economic level, age, household assets and debts, economic and health problems expected in their future elderly life, and savings and assets reserved for their elderly life. Third, the factors that affected whether to put aside savings for elderly life or not were age, current subjective economic level, capital assets, and savings and assets reserved for their elderly life. Fourth, the level of preparation for post-retirement health care depended on health problems expected in their elderly life, current subjective economic level, locus of control, job, and expected retirement age. Overall, the factors that affect male salaried workers' economic and health care plans were different from those of female salaried workers. From the findings, it can be concluded that the middle-aged salaried workers' level of economic retirement plans was different from that of their health care plans. Also, male salaried workers' level of retirement plan were different from that of female workers.