Influence of Personal Characteristics and Background Characteristics on Entrepreneurship and Perceived Business Performance in Entrepreneurs as Independent Business Owners of Network Marketing

네트워크 마케팅 독립사업자 창업가의 개인 특성, 배경 특성이 기업가정신과 인지된 경영성과에 미치는 영향

  • Yoon, Hae Sook (Gyeongnam National University of Science and Technology) ;
  • Song, In Bang (Gyeongnam National University of Science and Technology) ;
  • Kim, Yeon Jong (Gyeongnam National University of Science and Technology)
  • 윤혜숙 (경남과학기술대학교 창업대학원 창업학과) ;
  • 송인방 (경남과학기술대학교 창업대학원) ;
  • 김연종 (경남과학기술대학교 창업대학원 창업학과)
  • Received : 2018.03.07
  • Accepted : 2018.08.29
  • Published : 2018.08.31

Abstract

The purpose of this study was to improve awareness of network marketing business in South Korea, which takes a quite negative view of network marketing, to raise awareness of "starting up a business" as independent business owners, to assist them in building their own subjecthood in network business and entrepreneurial identity, and ultimately to give some suggestions on how to improve their self-directed entrepreneurial competency and the quality of their business management. To make an empirical analysis of 121 independent business owners of Korean native network marketing, the personal and background variables of the entrepreneurs were selected as independent variables, and entrepreneurship was selected as a mediator variable. The selected dependent variables were financial and non-financial business performances. A multiple regression analysis was conducted by inputting the variables. The findings of the study were as follows: It produced an effect of more financial performance when the innovation of the independent business owners of network marketing was better, and this innovation was possible to have only when they improved in entrepreneurial efficacy and locus of control. In contrast, only authenticity had an effect on boosting non-financial business performance among the factors of entrepreneurship. To have authenticity, it's necessary to strengthen achievement needs and awareness of locus of control among the personal characteristics of the independent business owners of network marketing. Among the factors of entrepreneurship, there was better authenticity when their personal networks were broader among their background characteristics. In addition, self-efficacy that was one of personal characteristics made a direct contribution to the enhancement of non-financial performance. As a result, independent business owners of network marketing are required to hold a strong belief in their own business, to be active in business activities and to have a high efficacy as spontaneous principal agents, and they also are required to have more adventurous, planned, active and propulsive achievement needs that enable them to attain the goals of their business and keep moving forward. Besides, they should foster their locus-of-control competency that is to control, endure and be responsible for a variety of phenomena or incidents that they face, and there will be better financial performance or non-financial performance only when they demonstrate their self-belief and confidence and when they have faith in and conviction about themselves. For independent business owners of network marketing, a consumer-centered thinking that entails authenticity and trustworthiness and touches the hearts of customers is a more effective marketing strategy than an egocentric thinking as sellers when they approach customers. And they are expected to make progress in terms of the quality of business management when their business attachment or enthusiasm is great enough to match their own efficacy with entrepreneurial identity or strike a balance between them.

본 연구의 목적은 네트워크 마케팅에 대한 부정적인 시각이 강한 한국의 네트워크 마케팅 비즈니스의 인식 개선과 독립사업자로서의 '창업'에 대한 인식 강화 및 네트워크 비즈니스에 대한 자신의 주체성 및 사업자적 정체성을 확립함으로써 더욱 주도적인 사업자적 역량과 사업관리의 질적인 향상에 대한 시사점을 제공하고자 함에 있다. 한국 토종 네트워크 마케팅 독립사업자 121명을 대상으로 한 실증분석을 위하여 독립변인으로 창업자 개인, 배경 특성, 매개변인으로 기업가정신, 종속변인으로 재무적, 비재무적 경영성과를 투입하여 다중회귀분석을 실시하였다. 연구결과, 네트워크 마케팅 독립사업자들의 기업가정신 중 혁신성이 높을수록 재무적인 성과가 증가하는 효과를 나타내며, 이러한 혁신성은 네트워크 마케팅 독립사업자의 창업효능감과 통제위치의 향상이 있어야만 가능한 것으로 나타났다. 반면, 비재무적인 경영성과는 기업가정신 중에서는 진정성만이 향상효과를 주는 것으로 나타났으며, 이러한 진정성은 네트워크 마케팅 독립사업자의 개인적 특성 중 성취욕구와 통제위치에 대한 인식의 강화가 필요하며, 네트워크 마케팅 독립사업의 배경적 특성 중 개인네트워크 수준이 폭 넓을수록 기업가정신 중 진정성이 향상되는 것으로 나타났다. 또한 개인특성 중 자기효능감은 직접적으로 비재무적 성과 향상에 기여하는 것으로 나타났다. 결과적으로, 네트워크 마케팅 독립사업자들에게는 자신의 사업에 대한 강한 자기신념과 사업활동을 하는 데 능동적이고, 자발적인 주체로서의 높은 효능감이 요구되며, 사업의 목표를 성취하고 현재상태보다 발전된 상태로 나아가려는 모험적, 계획적, 적극적, 추진력이 강화된 높은 성취욕구가 요구된다. 또한 사업에서 발생하는 다양한 현상이나 직면하는 사건들을 스스로 통제하고 감수하며 스스로 책임감을 가질 수 있는 통제위치적 능력이 배양되어야 하며, 자신에 대한 신념과 자신감이 발현되고 자기믿음과 확신이 고취되어야만 재무적 성과나 비재무적인 성과를 높일 수 있다는 것을 알 수 있다. 네트워크 마케팅 독립사업자는 판매자의 자기중심적 사고보다 진정성을 기본이 되는 감동과 신뢰를 기반으로 하는 소비자중심의 사고로 고객을 접근하였을 때 보다 효과적인 마케팅 전략으로 작용되며, 사업에 대한 애착이나 열정을 통해 그 자신의 효능감과 사업자적 정체성을 일치 또는 잘 조화시킬 수 있는 사람일수록, 사업관리의 질적인 영역에 긍정적인 발전을 기대할 수 있을 것으로 기대된다.

Keywords

References

  1. Baron, R., & S. Shane.(2005). Entrepreneurship: A Process Perspective, 1st Edition,
  2. Baum, J. A., & Singh, J. V.(1994). Evolutionary dynamics of organizations, Oxford University Press, Oxford.
  3. Begley, T. M., & Boyd, D. P.(1987). Psychological characteristics associated with performance in entrepreneurial firms and smaller businesses, Journal of Business Venturing, 2(1), 79-93. https://doi.org/10.1016/0883-9026(87)90020-6
  4. Brush, C. G.(1992). Factors Motivating Small Companies to Internationalize: The Effect of Firm Age, Unpublished Doctoral dissertation, Boston University.
  5. Burgelman, R. A.(1991). Intra organizational ecology of strategy making organizational adaption: Theory and field research, Organizational Science, 2, 239-262 https://doi.org/10.1287/orsc.2.3.239
  6. Carroll, R. T.(2003). The Skeptic's Dictionary: A Collection of Strange Beliefs, Amusing Deceptions, and Dangerous Delusions, John Wiley & Sons, 235-36. ISBN 0-471-27242-6. Archived from the original on June 26, 2009. Retrieved June 29, 2009.
  7. Carter, N. M.(1997). Entrepreneurial processes and outcomes: the influence of gender, In: Reynolds, P.D., White, S.B.(Eds.), The Entrepreneurial Process. Westport, CT: Quorum Books, 163-178.
  8. Carter, N. M., Gartner, W. B., Shaver, K. G., & Gatewood, E. J.(2003). The career reasons of nascent entrepreneurs. Journal of Business Venturing, 18(1), 13-39. https://doi.org/10.1016/S0883-9026(02)00078-2
  9. Chandler, A.(1977). The Visible Hand. London and Cambrige, MA: The Belknap Press.
  10. Chee, Y., H., & Kim, J. P.(2005). A Case Study on the Success Factors of Internationalization of Korean Business Ventures, Sogang Journal of Business, 16(2), 349-365.
  11. Chen, C., Tzeng, L., Ou, W., & Chang, K.(2007). The Relationship among Social Capital, Entrepreneurial Orientation, Organizational Resources and Entrepreneurial Performance for New Ventures, Contemporary Management Research, 3(3), 213-232.
  12. Cho, H. Y., & Kang, K. H.(2006). An Empirical Research of Financial Results on the Level of Customer Satisfaction, Journal of Finance and Accounting Information, 6(2), 73-104.
  13. Cho, J. H., & Kim, C. J.(2011). A Study on Management Performance Factors on the Small and Micro Business, Korea Journal of Business Administration, 24(3), 1757-1773.
  14. Choi, M. G., Shim, J. H. & Kim, M. G.(2012). A Study on the Factors of Franchisee's Entrepreneurship Influencing Business Performance, Korean Business Education Review, 73, 1-18.
  15. Chung, D. Y., & Yoo, B. H.(2009). The Mediating Role of Entrepreneurship between Market Information and Management Performances of the Real Estate Development Company, Korea Journal of Business Administration, 22(4), 749-775.
  16. Chrisman, J. J., Bauer schmidt, A., & Hofer, C. W.(1998). The Determinants of New Venture Performance: An Extended Model, Entrepreneurship: Theory and Practice, Fall, 5-29.
  17. Clegg, Brian.(2000). The invisible customer: strategies for successive customer service down the wire, Kogan Page.
  18. Cooper, A. C., & Gascon, F. J.(1990). Entrepreneurs, processes of founding, and new-firm performance, Institute for Researh in Behavioral, Economic, and Management Sciences, Krannert Graduate School of Management, Prudue University, Indiana.
  19. Covin, J. G., & Slevin, D. P.(1991), A Conceptual Model of Entrepreneur ship as Firm Behavior, Entrepreneurship: Theory and Practice, 16(1), 7-24. https://doi.org/10.1177/104225879101600102
  20. Crant, J. M.(1996). The proactive personality scale as a predictor of entrepreneurial intentions, Journal of Management, 29(3), 62-74.
  21. Debra, A. V.(1998). "Pyramid Schemes". FTC. Archived from the original on December 16, 2013. Retrieved June 24, 2009.
  22. Drucker, P. F.(1985). Innovation and entrepreneurship: Practice and principles, New York: Harper & Row.
  23. Fischer, E. M., Reuber, A. R., & Dyke, L. S.(1993). A theoretical overview and extension of research on sex, gender, and entrepreneurship, Journal of Business Venturing, 8(2), 151-168. https://doi.org/10.1016/0883-9026(93)90017-Y
  24. Gartner, W. B(1989). Some suggestions for research on entrepreneurial traits and characteristics, Entrepreneurship theory and practice, 14(1), 27-37. https://doi.org/10.1177/104225878901400103
  25. Getz, D., & Carlsen, J.(2000). Characteristics and goals of family and owner-operated business in the rural tourism and hospitality sectors, Tourism Management, 21(6), 547-560. https://doi.org/10.1016/S0261-5177(00)00004-2
  26. Hahm, S. P.(2014). The Study of Personal Characteristics, Entrepreneurship, Business Performance of the Limited Capital Entrepreneur: Focus on Busan Region, Northeast Asia Tourism Research, 10(4), 103-122.
  27. Higgs, P. & Smith, J.(2007). Rethinking Our World. Juta Academic. 30.
  28. Hwang, I. K., Lee. W. J., & Kim, D. H.(2017). A Study on the Impact of Entrepreneurship and Experience on the Firm's Performance in Manufacturing Industry, Journal of the Korean Entrepreneurship Society, 12(4), 189-214. https://doi.org/10.24878/tkes.2017.12.4.189
  29. Im, J. H., & Lee, J. H.(2017). The Relationship between Transformational Leadership and Self-Efficacy and Organizational Performance.: Focus on the Mediating Effects of Entrepreneurship, Journal of the Korean Entrepreneurship Society, 12(2), 278-303. https://doi.org/10.24878/tkes.2017.12.2.278
  30. Jang, S. H.(2012). The Effects of Entrepreneurs and Environmental Characteristics, Social Entrepreneurship on the Performance of Social Enterprise, Journal of Business Research, 27(3), 223-245.
  31. Jang, S. H., Kim, H. J., & Bhan, S. S.(2014). The Effects of Women Entrepreneurs Characteristics, Organizational Culture, and Entrepreneurship on Business Performance, Productivity review, 28(1), 187-215.
  32. Jeong, G. S., & Seol, B. M.(2016). A study on the Effects of Small Business Managerial Performance with Small Business Support Systems in Gyeongnam, Asia-Pacific Journal of Business Venturing and Entrepreneurship, 11(2), 221-232.
  33. Kang, S. I., Oh, S. H., & Chung, B. U.(2007). Research Articles: The Business Motivation and Background Characteristics of Small and Medium-sized Tourism Entrepreneur in Jeju, Journal of Tourism Sciences, 31(3), 135-152.
  34. Kaplan, Robert S., & David, Norton.(1992). The Balanced Scorecard: Measures that Drive Performance, Harvard Business Review, 70(1), 71-79.
  35. Kim, B. S.(2012). Theses: Economics and Administration Session; A Study on the Entrepreneur's Psychological Traits and Entrepreneurship: Focus on the Process Model, The Review of Eurasian Studies, 9(1), 119-152.
  36. Kim, S. G., Park, S. H., Park, J. S., Seol., B. M. & Son, E. I.(2016). Development of Index about the sixth Industrial Entrepreneurship, Asia-Pacific Journal of Business Venturing and Entrepreneurship, 11(3), 63-76.
  37. Kim, C. B., & Lee, S. H.(2017). A Study on Influence of Entrepreneur Behavior Characteristics on Business Performance According to the Entrepreneurial Support System, Asia-Pacific Journal of Business Venturing and Entrepreneurship, 12(2), 41-54.
  38. Kim, Y. J.(2002). The Moderating Effects of Environmental Dynamism and Centralized Structure on the Relationship between Entrepreneurial Orientation and Financial Performance, Journal of Strategic Management, 5(1), 69-89.
  39. Kim, Y. S., & Noh, S. B.(2011). The Effects of the Entrepreneurship on Enterprise Performance in the Oriental Medicine Industry: Focusing on the Mediated Effects by Knowledge Management Process, The Journal of Business Education, 25(1), 85-112.
  40. Kitching, T.(2001). Purchasing scams and how to avoid them. Gower Publishing Company, ISBN 0-566-08281-0.
  41. Lee, C. D., & Kim, S. K.(2005). An Empirical Investigation on the Use of Measures in Performance Measurement and Reward Systems, Korean Journal of Business, 18(1), 267-296.
  42. Lumpkin, G. T., & Dess, G. G.(1996). Clarifying the Entrepreneurial Orientation Construct and Linking It to Performance, Academy of Management Review, 21(1), 135-172. https://doi.org/10.5465/amr.1996.9602161568
  43. Mazzarol, T., Volery, T., Doss, N., & Thein, V.(1999). Factors influencing small business start-ups: a comparison with previous research, International Journal of Entrepreneurial Behavior & Research, 5(2), 48-63 https://doi.org/10.1108/13552559910274499
  44. McClelland, D.(1961). The achieving society, Princeton, NJ, Van Nostrand.
  45. Mendelsohn, M.(2004). The guide to franchising, Cengage Learning Business Press, 36. ISBN 1-84480-162-4.
  46. Miller, D.(1983). The correlates of entrepreneurship in three types of firms. Management Science, 29, 770-791. https://doi.org/10.1287/mnsc.29.7.770
  47. Mydans, S.(2001). Singapore, hoping for a baby boom, makes sex a civic duty, NY Times (April 21).
  48. Oh. S. J.(1996). Market-oriented distribution management, Parkyeongsa.
  49. Park, S. M., & Bae, J. T.(1998). Entrepreneurial Networking of High-tech Ventures in Korea: Relationships with Influencing Factors and Performance, Journal of Technology Innovation, 6(2), 101-121.
  50. Peterson, R. J., & Berger, D.(1971). Entrepreneurship in organizations, Administrative Science Quarterly, 16, 97-106. https://doi.org/10.2307/2391293
  51. Ronstadt, R.(1987). The educated entrepreneurs: A new era of entrepreneurial education is beginning, American Journal of Small Business, Spring, 37-53
  52. Roure, J. B., & Madique, M. A.(1986). Linking Prefunding Factors and High-Technology Venture Success: An Exploratory Study, Journal of Business Venturing, 5, 201-220.
  53. Sandberg, W., & C. Hofer(1987). Improving New Venture Performance: The Role of Strategy, Industry Structure, and the Entrepreneur. Journal of Business Venturing. 2, 5-28. https://doi.org/10.1016/0883-9026(87)90016-4
  54. Sarasvathy, D. K., Simon, H. A., & Lave, L.(1998). Perceiving and managing business risks: Differences between entrepreneurs and bankers, Journal of Economic Behavior & Organization, 33(2), 207-225. https://doi.org/10.1016/S0167-2681(97)00092-9
  55. Schollhammer, H.(1982). Internal corporate entrepreneurship, Encyclopedia of entrepreneurship, 209-223.
  56. Schumpeter, J. A.(1934). The Theory of Economic Development, Cambridge, MA : Harverd University Press.
  57. Schumpeter, J. A.(1942). Capitalism, Socialism, and Democracy, New York: Harper & Row.
  58. Seol, B. M. & Hong, H. S.(2013). A Study on the Business Opportunity Source and Search According to the Characteristic of Entrepreneur, Asia-Pacific Journal of Business Venturing and Entrepreneurship, 8(1), 19-28. https://doi.org/10.16972/apjbve.8.1.201303.19
  59. Sexton, D., & N. Bowman.(1985). The Entrepreneur: A Capable Executive and More, Journal of Business Venturing, 1, 129-140. https://doi.org/10.1016/0883-9026(85)90012-6
  60. Smart, D. T., & Conant, J. S.(1994). Entrepreneurial orientation, distinctive marketing competencies and orientational performance, Journal of Applied Business Research, 10(3), 28-38
  61. Stevenson, H. H.(1983). A Perspective on Entrepreneurship. Harvard Business School Background Note, 384-131, 1-13.
  62. Stuart, R. W., & Abetti, P. A.(1987). Start-up Ventures: Towards the Prediction of Initial Success, Journal of Business Venturing, 2(3), 215-230. https://doi.org/10.1016/0883-9026(87)90010-3
  63. Vander Nat, P. J., & Keep, W. W.(2002). Marketing fraud: An approach for differentiating multilevel marketing from pyramid schemes, Journal of Public Policy & Marketing, 21(1), 139-151. https://doi.org/10.1509/jppm.21.1.139.17603
  64. Vesper, K. H.(1990). New venture strategies, Prentice-Hall, New Jersey.
  65. Xardel, D.(1993). The Direct Selling Revolution, Understanding the Growth of the Amway Corporation, Blackwell Publishing, 1-4.
  66. Yoo, M. I., Kim, Y. S., & Bae, J. S.(2011). High-Commitment Human Resource Management and Performance in SMEs: The Role of Trust-in-Management and CEO's Entrepreneurship, Korean Journal of Management, 19(4), 1-54. https://doi.org/10.11568/kjm.2011.19.1.001
  67. Zahra, S. A.(1991). Predictors and Financial Outcomes of Corporate Entrepreneurship: An Exploratory Study, Journal of Business Venturing, 6, 259-286. https://doi.org/10.1016/0883-9026(91)90019-A
  68. Zahra, S. A., & Covin, J. G.(1995). Contextual Influences on the corporate entrepreneurship-performance relationship: A longitudinal analysis, Journal of Business Venturing, 10(1), 43-58. https://doi.org/10.1016/0883-9026(94)00004-E