• 제목/요약/키워드: Consumer Consciousness

Search Result 231, Processing Time 0.021 seconds

보험소비자의 권리 및 책임의식과 보험구매 의사결정 행동 (Insurance Consumers' Rights, Responsibilities Consciousness and Decision-making Behavior in Insurance Purchasing)

  • 장연주;최현자;한지형
    • 한국콘텐츠학회논문지
    • /
    • 제18권9호
    • /
    • pp.454-467
    • /
    • 2018
  • 본 연구에서는 보험소비자의 권리의식과 책임의식의 수준이 어떠한지 살펴보고, 권리 및 책임의식 수준에 따라 소비자를 유형화하여 유형별 의사결정 행동에 어떠한 차이가 있는지를 실증적으로 분석하였다. 이를 위해 생명보험협회의 '생명보험업의 민원발생유형 분석 및 소비자보호 강화방안'의 총 1,225명 데이터를 활용하여 확인적요인분석, 신뢰도분석, 대응표본 t-test, 교차분석 및 분산분석을 시행하였다. 연구결과 보험소비자의 책임의식은 권리의식과 비교했을 때 비교적 낮은 수준이었고, 권리의식에 상응하는 책임의식이 갖추어진 소비자집단이 더욱 합리적이고 주체적인 의사결정을 내리고 있음을 확인할 수 있었다. 이러한 결과를 바탕으로 보험소비자의 바람직하고 주체적인 의사결정을 위해서는 권리의식에 상응하는 책임의식을 강조하는 소비자교육이 필요함을 확인하였다. 본 연구는 소비자문제를 해결할 수 있는 보험소비자의 권리 및 책임의식의 제고를 위한 콘텐츠개발의 기초자료를 제공한다는 점에서 의의가 있다. 특히 금융소비자의 권리의식과 책임의식에 관한 연구가 다각도로 이루어지지 않은 상황에서, 권리의식만큼이나 책임의식이 중요하다는 것을 학술적으로 밝혔다는 점에서 더욱 의의가 있다고 할 수 있다.

A Study on the Consumer′s Clothing Behavior Related to the Environmental Consciousness I

  • Kim, Moon-Sook;Kim, Mihn-Soo
    • The International Journal of Costume Culture
    • /
    • 제2권2호
    • /
    • pp.31-44
    • /
    • 1999
  • The purpose of this study was to investigate the level of environmentally conscious consumer behavior, and to identify the influencing variables and causal relationship. Data were collected from questionnaires with 275 housewives who were residents of Seoul and Kyunggi-do. The major findings were as follows : (1) The level of environmentally conscious behavior differed significantly according to occupation, income, averaged monthly clothing expenses, residence type and residential area. (2) The consumer's clothing behavior related to the environmental consciousness differed significantly according to age, education, matrimonial status, income, average monthly clothing expenses, residence type and residential area. (3) The use of mass media differed significantly in the consumer's environmental consciousness.

  • PDF

소비자 행동에 관한 연구 I - 특히 우리나라 도시주부의 소비자의식 및 소비행동을 중심으로 - (A Study of the Consumer Behavior - With Special Reference to Consumer Consciousness and Consumption Behavior of Urban Housewives in Korea -)

  • 이기춘
    • 대한가정학회지
    • /
    • 제12권2호
    • /
    • pp.581-600
    • /
    • 1974
  • The purpose of this study is clarify consumer problem on the basis of understanding consumer behavior, that is, to make explicit the effect of economic levels and educational background upon consumer consciousness and consumption behavior. The data in this study is from a survey in 1973 by means of a questionnaire of the opinions of 200 housewives of Seoul. The ${\chi}^2$(Chi-Squire) was applied for the statistical analysis of the data and following results were found. Generally consumers lack understanding of economic matters and satisfactory consciousness on matters of consumption life. And there is significant difference among the class on several matters. That is, the lower economic level and educational background are, the lower the understanding of economic matters and consciousness of satisfaction are. So the consumer education must be carried out for lower class of economic level and educational background. And in the present awakening of salers and makers is needed for consumers.

  • PDF

아동기 소비자의환경보존의식 및 행동에 관한 연구 (Study on children's consciousness and behavior for the environmental conservation)

  • 계선자
    • 대한가정학회지
    • /
    • 제35권2호
    • /
    • pp.1-17
    • /
    • 1997
  • The purpose of this study is to identify the level of children's consciousness and behavior for the environmental conservation, so that provides some fundamental information for the overcome of environmental crisis and reinforces a consumer education for the childrens at home. The subjects were randomly selected form the 4th, 5th, and 6th grade of elementary school students, in April, 1996, Seoul, Korea. The 1342 data obtained were analyzed by Mean, t-test, ANOVA, duncan's Multiple Rang Test, Pearson correlation, and Regression. The major findings were as follows: 1) The average level of children's consciousness for the environmental conservation was relatively low, which was 1.79. There were significantly differences on the children's consciousness for the environmental conservation, according to student's grade level, housing type, parent's education, household income, and the level of consumer socialization. 2) The average level of children's behavior for the environmental conservation was low, which was 2.36. There significant differences on children's behavior of environmental conservation, according to student's sex, grade level, housing type, parent's education and occupation, household income, and consumer socialization. 3) There were significant relationships between children's consciousness and behavior for the environmental conservation. 4) The most influential variable for children's consciousness and behavior of the environmental conservation was consumer socialization. As we see above, this study concludes that consumer environmental education should be reinforced for the children in the home, so that they involved in the environmental activities and have an early experience.

  • PDF

외모에 대한 사회문화적 태도와 객체화 신체의식이 남성 소비자의 외모관리행동에 미치는 영향 (The Effects of Sociocultural Attitude toward Appearance and Objectified Body Consciousness on Male Consumer'Appearance Management Behavior)

  • 이미숙
    • 한국의상디자인학회지
    • /
    • 제16권4호
    • /
    • pp.63-77
    • /
    • 2014
  • The purpose of this study was to investigate the effects of sociocultural attitudes toward appearance and objectified body consciousness on male consumer' appearance management behavior. The subjects were 648 males aged from 20 to 59 years old, and the questionnaire consisted of sociocultural attitude toward appearance, objectified body consciousness, appearance management behavior, and subject' demographic characteristics. The data were analyzed by descriptive statistics, Cronbach's ${\alpha}$, factor analysis, and regression analysis. The results were as follows. Three dimensions(appearance importance awareness, slimness importance awareness, and internalization) were emerged on sociocultural attitude toward appearance. Three dimensions(body shame, body surveillance, and control belief) were emerged on objectified body consciousness. Five dimensions(skin, hair, body, fashion, and plastic surgery management) were emerged on appearance management behavior. In sociocultural attitude toward appearance dimensions, appearance importance awareness and internalization had important effects on appearance management behavior. In objectified body consciousness dimensions, body shame and control belief had important effects on appearance management behavior. This results concluded that sociocultural attitude toward appearance and objectified body consciousness are important variables to understand on male consumer' appearance management behavior.

  • PDF

인터넷 쇼핑몰 이용자의 의식 및 이미지 특성 분석 - 대학생을 중심으로 - (Analysis on the Consciousness and Image Character of the Internet Shopping Mall Consumer)

  • 이정;이상설
    • 산업경영시스템학회지
    • /
    • 제28권3호
    • /
    • pp.87-97
    • /
    • 2005
  • This study deals with the analysis on the consciousness and image character of the internet shopping mall. As consciousness analysis result of internet shopping mall consumer, 'cheap price' and 'convenience' are evaluated high by reason that buy goods/service. 'Delivery delay' shows that deficiency of swiftness is indicated preferentially by shortcoming when the goods/service are purchased at the internet shopping mall. Consumer is prferring most 'deferred payment' with consumer's protection system of internet shopping mall. In image character of internet shopping mall, computer system speed and swiftness of reaction time, intimacy of shopping mall site design, delivery system trustability, goods/service contiguity, trustability of billing system, recognition shopping mall company, consistency about good service etc., showed high assessment, but comparative satisfaction is not high in solution at authoritativeness of personal information leakage prevention, problem occurrence.

소비자 특성과 소비자 신뢰가 친환경농산물의 구매의도에 미치는 영향 분석 (An Analysis of the Effects of Consumer Characteristics and Consumer Trust on Purchase Intention of Environment-friendly Agricultural Products)

  • 김미송;최형규;김동환
    • 유통과학연구
    • /
    • 제11권1호
    • /
    • pp.45-53
    • /
    • 2013
  • Purpose - The environment-friendly agricultural product market in Korea sees continual high growth. Recently, the Korean government has been actively fostering environment-friendly agriculture as an engine of future growth. Korean people have increasingly become more health-conscious and interested in food safety issues. Many distribution and retailing companies have responded with various promotional activities. However, most of these are not strategic and appear to have unsatisfactory outcomes. The main purpose of this paper is to suggest effective marketing strategies for environment-friendly agricultural products. To achieve this aim, the study empirically investigates the effects of consumer characteristics and trust on the purchase intention of environment-friendly agricultural products. Research design, data, methodology - Based on the theory of planned behavior, and previous studies related to the purchase intention and consumption of environment-friendly agricultural products, we set up five study hypotheses. These related to the demographic characteristics of consumers, purchase intention, and behavior of the products. We then set up a study model and four study hypotheses relating to health consciousness, environmental consciousness, consumer trust level, purchase intention, and behavior of the products. The data were collected using a questionnaire given to consumers living in Seoul and southern Geonggi Province. The final sample size is 403 and mean age is 44.3. SPSS 15.0 for Windows and Amos 7.0 were used as statistical analysis tools. Meaningful results were derived using frequency analysis, correlation analysis, a t-test, and structural equation modeling. Results - Empirical results of this research are as follows. (1) First, it is shown that consumers consider such attributes as intimacy and health to be important when they buy environment-friendly agricultural products. (2) We also found that consumers recognize the value of environment-friendly agricultural products as high, but their trust level as low. (3) Consumer groups consisting of married couples, with higher education, higher income, and higher age are shown to have a higher intention of buying environment-friendly agricultural products than any other consumer group. (4) It is estimated that the level of consumer trust positively affects the purchase intention of environment-friendly agricultural products. The path coefficient (.138) between consumer trust and purchase intention is statistically significant at the α = .05 level. (5). It is also estimated that environmental consciousness positively affects purchase intention. The path coefficient (.245) between environmental consciousness and purchase intention is statistically significant at the α = 0.05 level. The standardized path coefficients of consumer trust and environmental consciousness with purchase intention are .556 and .288 respectively. Therefore, consumer trust affects purchase intention more than environmental consciousness. (6) Finally, purchase intention is estimated to positively affect purchase behavior. Conclusions - Based upon empirical results, this research suggests that marketers of environment-friendly agricultural products should focus more on increasing consumer trust levels, emphasizing the training and education of employees. The government also should pay attention to a standardized certification system for environment-friendly agricultural products. Marketers of environment-friendly agricultural products should consider the consumer groups of married couples, with higher education, higher income, and higher age as a major target segment.

  • PDF

브랜드 인식, 브랜드 충성 및 구매의도에 대한 소비자의 독특성 욕구와 의복관심의 영향 - 최적모형 구축을 중심으로 - (Consumers' Need for Uniqueness and Clothing Interest's Effects on Brand Consciousness, Brand Loyalty and Purchase Intention - To Select the Best Model of Constructs -)

  • 김지영
    • 한국의상디자인학회지
    • /
    • 제10권1호
    • /
    • pp.125-134
    • /
    • 2008
  • Consumers' need for uniqueness reflects individual differences in counterconformity and related to the attitude toward brands as well as purchase behavior. To understand the relationship between consumer's personal characteristics and purchase behavior, the study investigated the effect of consumers' need for uniqueness and clothing interest on the brand consciousness, loyalty and purchase intention. Survey was utilized to collect the data and subjects were 271 college students. Measures consisted of five main constructs: Consumer's need for uniqueness, clothing interest, brand consciousness, brand loyalty, and purchase intention. The measurement and structural models were evaluated using PRELIS 2 and LISREL 8.53. Consumer's need for uniqueness was confirmed to have three constructs: creative, unpopular, and avoidance. The researcher tested Model 1 and developed five other models-Models 2 through 6-based on the results from Model 1 evaluation. The additional Models 2 through 6 were nested in Model 1. To select a best model, the researcher compared the value of chi-square, RMSEA, GFI, AIC, and ECVI. Since Model 6 also illustrated conceptually or theoretically reasonable relationships among constructs as well, it was finally selected as a best model. In the Model 6, the creative dimension of consumer's need for uniqueness had a negative relationship with brand loyalty, while the avoidance dimension of consumer's need for uniqueness had positive relationship. The unpopular dimension of consumer's need for uniqueness and clothing interest had significant positive effects on the brand consciousness. The brand consciousness was significantly related to brand loyalty and brand loyalty to purchase intention.

  • PDF

소비자의 환경의식.재활용의식과 재활용행동에 관한 연구 - 미혼취업여성의 사장의복을 중심으로 - (A Study on Environmental and Recycling Consciousness and Behavior of Consumers Recycling - Focused on the Unused Clothing of Unmarried Working Women -)

  • 노영래;김시월
    • 대한가정학회지
    • /
    • 제40권1호
    • /
    • pp.163-178
    • /
    • 2002
  • This study, focused on reuse of the concepts of unused clothing recycling, was intended to provide basic materials and suggestions for establishing the drastic measures necessary for consumer education related to recycling by investigating how experiences in the recycling of unused clothes would show up according to environmental consciousness and recycling consciousness and then probing the scheme for the recycling of clothes. Since it was found that recycling consciousness was the variable that exerted a great effect on experiences in recycling unused clothes, consumer education about recycling will have to be revitalized. And detailed and specialized education on environmental consciousness is more important than emphasis on the importance of environmental consciousness.

대학생 소비자능력 측정을 위한 척도개발: 소비자교육효과 측정을 중심으로 (Developing Standards for Measuring Consumers' Ability of College Student: Focus on the Consumer Education Effects)

  • 서인주
    • 가족자원경영과 정책
    • /
    • 제13권4호
    • /
    • pp.115-139
    • /
    • 2009
  • This study focused on the development of a scale measuring the effect of consumer education. The purposes of this study were to develop a tool which could measure consumer knowledge, consumer attitudes and consumer behavior. Data were collected from 266 college students. Analysis was done using frequency, cross tabulation analysis, reliability test, principle components factor analysis, confirmatory factor analysis (Amos 5.0), and multiple regression analysis. The results from this study were as follows: 1) Nine consumer knowledge factors (23-items) were identified: consciousness of consumer education and evaluation, consumer rights and allowance management, methods of consumer education and consumer institutions, green energy and environmental consumption, essence and content of consumer education, consumer rights and consumer duty, critical consideration and consumer's damage salvation, buying minds and decision-making, independent consumers. Total variance was 58.4%. Cronbach's alpha for the nine factors ranged from .68-.79. 2) Five consumer attitude factors (26-items) were identified: green environmental consumption, consumer's role and rights, resources saving and consumer's damage salvation, consciousness of consumers, and right consumption. Total variance was 59.2%. Cronbach's alpha for the five factors ranged from .89-.94. 3) Seven consumer behavior factors (27-items) were identified: social role and rights of consumer and consumer movement, right buying and segregated garbage collection, green environmental consumption and resources saving, altruism and decision-making, allowance management and impulse buying, consumer's damage salvation, and consciousness of consumer. The total variance was 59.1%. Cronbach's alpha for the seven factors ranged from .77-.88. Finally, a scale measuring the effect of consumer education consisting of 76 items (consumer knowledge: 23 items (9 factors), consumer attitude: 26 items (5 factors), consumer behavior: 27 items (7 factors)) was constructed.

  • PDF