• 한국융합학회논문지
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• 제9권10호
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• pp.285-291
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• 2018

이번 연구의 목적은 중소기업의 컨설팅성과 및 컨설팅 이해도에 대해 컨설팅 참여도, 전문성 및 컨설팅 능력의 효과를 확인하는 데 있다. 이번 연구는 AMOS 22.0와 같은 통계분석을 수행함으로써 컨설팅 참여 수준, 컨설팅 이해도 및 컨설팅 성과 간의 상호 관계를 파악하기 위해 탐구적 분석과 측정 모델을 실시하였다. 연구 결과는 다음과 같다. 첫째, 두번째 컨설팅 참여 수준, 컨설팅 전문성과 컨설턴트 능력은 컨설팅 성과 및 컨설팅 파악에 긍정적인 영향을 미친다. 세 번째로 컨설팅 이해도는 컨설팅 성과에 긍정적인 영향을 미치지는 않는다. 이번 설문조사에 따르면 컨설팅 참여 수준, 전문성과 능력을 통해 좋은 컨설팅 성과를 내는 것이 중요하다. 컨설팅 성과에 대한 컨설팅 이해도는 영향을 주지 않는다.

• 한국프랜차이즈경영연구
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• 제11권2호
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• pp.7-15
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• 2020

Purpose - The purpose of this study was to structurally verify how the competency of consulting company affects the business performance of consulting client firms through consulting achievement and consulting utilization. It aims to provide information for successful consulting and suggest strategic measures to improve consulting performance. Research design, data, and methodology - This study examines the structural relationship between competency of consulting company, consulting performance, and performance of consulting client firms. In this model, competency of consulting company consists of three sub-dimensions such as reputation, ability to perform business, and expertise. For these purposes, research model and hypotheses were developed. This survey was conduct ed for employees of companies that have experienced consulting in the past year. A total of 195 were used for this study. The data were analyzed using frequency analysis, confirmatory factor analysis, correlation analysis, and SEM with SPSS 18.0 and Amos 18.0 statistical program. Result - The results of this study are as follows. First, reputation, ability to perform business and expertise, which are sub-dimensions of consulting competence, was found to have positive effect on consulting achievements and also found to have a positive effect on utilization. Second, consulting performance was found to have positive effects on business performance of consulting client firms. It means that the management's willingness to utilize consulting results and the achievements of consulting performance have a positive effect on the company's management performance. Conclusions - Consulting firms need to perform customer-oriented consulting by accurately recognizing what management consulting is required by the client firms. The academic significance of this study was that the research was conducted through structural empirical analysis, not only from the relationship of competency of consulting company to consulting performance, but also to the relationship of business performance of client firms. In addition, the practical implication of this study is that clients can actively utilize the results of consulting to lead business performance.

• 수산경영론집
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• 제41권2호
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• pp.153-174
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• 2010

This study is aimed to analyze the establishing of fisheries management consulting system by case study of similar organizations. For a gradual extension of new technology of fisheries, National Fisheries Research and Development Institute(NFRDI) has launched fisheries consulting project including management in 2010. Fisheries management consulting needs practical and theoretical background regarding its standardization of process, systematization. To achieve this, fisheries management consulting system has to follow farm management consulting system by means of benchmarking. In order to analyze farm management consulting system, I investigated its role organizations(MIFAFF, RDA, KFRI), farm consulting guide. And also, it was conducted to investigated establishing of fisheries management consulting system through development of standard management consulting table and consulting indicators. The research results showed that the realm of fisheries management consulting should be redefined and systematized apposite to the case of fisheries actual conditions. In recent years, to enhance improvement of the fisheries income, there is need to be focused on the efficient utilization of fisheries management consulting system. It is expected that fisheries management consulting system be main issue in fisheries industry.

• 지식경영연구
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• 제19권4호
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• pp.39-58
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• 2018

This study explores the effects of business consulting on the business performance of firms by using a unique survey for various industry sectors in Korea. We attempt to build a consulting model that shows the structural relationship between consulting factors and consulting performance. Moreover, through the consulting model, we conduct the analysis of elasticity of consulting factors and the group analysis based on firm age. First, the findings show that all consulting factor has a positive impact on the consulting performance, but in the results of factor elasticity, they have a somewhat different impact. Second, while the support of CEOs is relatively more elastic than other consulting factors with respect to the completion of consulting projects, the institutional condition for consulting is relatively more elastic than other factors with respect to the contribution to business performance. Third, since the high-firm age group has a greater capacity to absorb and utilize external knowledge and resource, the consultant competency and institutional conditions have a more impact on the consulting performance than the low-firm age group. On the other hand, in the low-firm age group, the result indicates that the support of CEOs has a more impact in the consulting performance than the high-firm age group. According to the total effect, the support of CEOs in the entire model has the highest impact on the consulting performance. Thus, it is probably difficult to achieve the improvement of business performance through consulting as well as the successful consulting projects without the CEOs' commitment and awareness about the consulting projects.

• 농업과학연구
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• 제30권1호
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• pp.102-113
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• 2003

Various government-based consulting techniques are being adapted to increase competitive power and to achieve management innovation of Korean farms. These business consulting services are offered by free or paid consulting. This study focuses on what socio-economic characteristics are affecting farmers' intension of adapting consulting services, based on 169 surveyed data from Chunchungnam-do. Logit Model is used to identify the relationship between the probability of consulting intent and factors representing farm characteristics. The model was applied on each of free and paid consulting. According to the results, degree of consulting recognition, age, education, raised crop are significant factors affecting farmers' intension of adapting consulting service in the case of free consulting at 10% of significance level. In the case of paid consulting, level of farming, age, income, insufficiency of farming, and education were identified as significant factors. In terms of elasticity of each variable, most variables for free consulting service are inelastic to consulting intent, whereas age, level of farming, and education are elastic for paid consulting service. Overall results implies that more public relations are required to activate free consulting services for the farms with moderate level of farming. In the case of paid consulting, it is effective to adapt consulting services for younger farms with higher level of farming and education.

• 한국융합학회논문지
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• 제9권4호
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• pp.209-222
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• 2018

컨설팅사는 컨설팅 재구매를 목적으로 컨설팅을 수행하고, 컨설팅 수진 중소기업에서는 컨설팅 품질에 따라 재구매 의도가 발생하는데, 본 연구는 컨설팅서비스품질에 따른 대응정도에 어떤 차이를 보이는지에 대하여 연구 하였다. 컨설팅 수진 중소기업 대상으로 설문 및 통계분석을 실시한 결과 컨설팅 서비스품질이 컨설팅 재 구매 의도에 영향을 미치고, 컨설팅 서비스대응성도 높아야 재 구매 의도가 발생을 확인하였다. 연구결과 컨설팅 서비스 품질이 높다 하더라도 환경변화에 따라 시의 적절하게 대응하지 않는다면 재 구매 발생이 어려움을 확인할 수 있었다. 즉 컨설팅사는 서비스대응성 강화를 위해 서비스 품질과 함께 변화하는 시장정보를 모니터링과 신속 대응시스템을 구축하여야 함을 확인할 수 있었으나, 이를 일반화 하기 에는 데이터 및 시간의 제약으로 연구의 부족함이 있으며, 컨설팅 재구매의도 증가위한 컨설팅서비스품질과 연계된 컨설팅 서비스 대응성 요인을 보완하는 연구가 필요하다.

• 디지털융복합연구
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• 제10권3호
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• pp.59-69
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• 2012

본 연구는 경영컨설팅을 컨설턴트 측면과 수진기업 측면으로 놓고 컨설팅 산출물과 컨설팅 만족도를 매개로 하여 컨설팅 활용도에 미치는 영향을 실증적으로 알아보고 수진기업의 컨설팅 활용도를 높이기 위한 정책적 제안을 하는 것을 목적으로 연구를 진행하였다. 연구결과 컨설턴트 측면의 역량과 수행자세는 컨설팅 산출물과 컨설팅 만족도에 긍정적인 영향을 주었고 수진기업측면의 참여도는 컨설팅 산출물에 유의한 영향이 없는 반면 컨설팅 만족도에는 긍정적인 영향을 주는 것으로 나타났다. 컨설팅 활용도에 미치는 컨설팅 산출물과 컨설팅 만족도의 매개효과를 검증한 결과 컨설턴트 측면의 역량과 수행자세는 컨설팅 산출물과 컨설팅 만족도가 컨설팅 활용도를 완전 매개하는 효과가 있었고 수진기업 측면의 참여도는 컨설팅 산출물이 매개하는 효과는 없었으나 컨설팅 만족도가 부분 매개하는 것으로 나타났다.

• 디지털융복합연구
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• 제13권11호
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• pp.119-132
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• 2015

이 연구의 목적은 FTA컨설팅의 맥락에서 어떤 설명개념들이 컨설팅지식의 학습촉진 컨설팅전이에 중요한 영향을 미치는지 확인하려는 것이다. 160개 수출기업의 원산지관리자들로부터 자료를 수집하여 다중회귀분석을 실시하였다. 분석결과, 클라이언트의 학습에 대해서는 지식의 모호성(-) 및 복잡성(+), 컨설팅수행능력(+), 컨설팅 설계/전달(+), 자기효능감(+), 정부지원(+)이 유의하며, 컨설팅전이에 대해서는 컨설턴트의 전문지식(+), 컨설팅참여도(+), 전이풍토(+)가 각각 유의한 영향을 미친 것으로 나타났다. 컨설팅 수행능력과 지식의 모호성은 학습에 대하여, 그리고 컨설턴트의 전문지식은 컨설팅전이에 대하여 각각 상대적 영향력이 큰 것으로 나타났다. 이는 컨설팅성공은 클라이언트측 투입요인보다는 컨설턴트의 전문지식과 컨설팅수행능력에 크게 달려 있음을 시사한다. 컨설팅 성공을 위해서는 컨설턴트들은 컨설턴트-클라이언트 간의 공유 인터페이스로서 컨설팅방법론 및 툴의 개발과 효과적인 활용이 중요하다.

• 한국융합학회논문지
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• 제9권4호
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• pp.241-249
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• 2018

본 연구는 컨설팅이 수행된 기업을 대상으로 컨설팅사 전문성이 컨설팅 만족도에 미치는 영향에 대하여 연구해보고자 하였으며, 컨설팅사의 브랜드 인지도가 컨설팅 만족도에 조절력을 보여 차별화된 컨설팅 만족도를 달성하는 것에 대해 알아보고자 하였다. 연구를 요약하면 컨설팅을 수행하며 해당 분야에 대한 전문성을 가진 컨설팅사는 컨설팅 만족도에 긍정적인 영향을 미치며 브랜드 인지도가 높을수록 컨설팅 만족도에 영향을 미치는 것으로 나타났다. 브랜드 인지도가 높을수록 신뢰도가 형성되어 컨설팅 만족도에 긍정적인 영향을 미친다는 것을 확인하였고, 컨설턴트를 포함한 컨설팅사는 수행하려고 하는 분야에 대한 전문적인 역량을 향상시켜야 함을 시사하고 있다.

• 산업경영시스템학회지
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• 제46권4호
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• pp.74-92
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• 2023

The computer system validation consulting industry is growing as domestic GMP companies' overseas exports or advancements increase, and computer system validation has been mandatory in Korea since the 2010s, but domestic CSV consulting companies are small in size and have a short history, revealing many shortcomings in terms of service quality and customer satisfaction when conducting consulting. Research related to consulting has been mainly focused on management consulting and IT consulting, and research related to computer system validation is very insufficient. This study confirmed the effect of consultant competency and service quality on consulting performance, customer satisfaction, and intention to renew contract when performing computer system validation through empirical research on food, pharmaceutical, cosmetics, and medical device companies, which are representative companies in the GMP industry. As a result, it was confirmed that consultant competency and service quality had a significant effect on consulting performance, customer satisfaction, and intention to renew contract. In addition, it was confirmed that the reputation and expertise of consulting companies had a moderating effect on the relationship between consultant competency and consulting performance.