• 보건의료산업학회지
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• 제4권1호
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• pp.135-149
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• 2010

The objective of this study is to investigate the influence of role conflict, childcare stress, and stress coping type on organizational commitment among female workers at hospital settings, and thus, to suggest implications for improving their productivity and quality of working life. Data were collected from 195 female employees working at a general hospital in Busan Metropolitan Area by using structured self-administered questionnaire. Among study variables, role conflict(-) and direct-positive stress coping type(+) had statistically significant effect on organizational commitment. This study results imply that role conflict, and stress coping type are crucial for managing desirable job attitude of female employees. Therefore, education and training, and consultation programme for diminishing role conflict and adopting appropriate stress coping type should be developed and utilized.

• 보건의료산업학회지
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• 제14권1호
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• pp.79-91
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• 2020

Objectives: The objective of this study is to present the basic data required for effective communication by identifying the effects of communication within the hospital organization on organizational conflict and organizational performance. Methods: For this study 298 medical workers and general administrative staff working in small and medium hospitals were selected. Results: Upward and downward communication had a negative effect on individual conflict and on upward, and horizontal communication between individuals. Likewise, horizontal communication had a negative effect on conflict between groups. Upward, downward, and horizontal communication are defined based on organizational performance. It has been shown to affect. Conclusions: In order to improve conflict management and performance within hospital organizations, effective communication plans appropriate to the situation and targets have to be developed.

• 지역사회간호학회지
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• 제13권3호
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• pp.556-565
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• 2002

Due to the fact that nurses may deal with diverse populations in the work place, it is very important for then to maintain appropriate interpersonal relationships with clients. Nurses should maintain diverse types of relationships appropriately with patients with special needs and their families during crisis, other nursing colleagues and staff on the same team, clients in the school or work place as well as the community. In particular, a hospital is a society with a system and hierarchy, and the importance of interpersonal relationships is much more emphasized. In interpersonal relationships, it is very important for a person to communicate with others in an accurate manner, and when the communication is not achieved appropriately, the person may have troubles and experience distress and conflicts because of the inaccurate communication of thoughts. According to the findings of previous studies, nurses actually experience much distress in the work place because of the miscommunication that they have with others. The purpose of this study was to observe a correlation between Myers-Briggs Type Indicator and assertiveness behavior, and to exam the effects of assertiveness training on the assertiveness behavior and conflict management mode. The subjects of this study included 20 persons in the experimental group and 20 persons the in control group. Myers-Briggs Type Indicator was applied before the study. The assertiveness training group received six, 120 minutes sessions over a 3 week period. Pre-test on assertiveness behavior, Communication Conflict Inventory-General, Role Conflict Inventory- General, Conflict Management Mode was achieved for all the subjects prior to the training. Post-test was administered to all the subjects one week following the last session. The data were analyzed using SPSS PC program to obtain findings on mean. standard distribution, t-test, and Pearson correlation. The results are as follows: (1) Myers-Briggs Type Indicator Introvert/Extrovert was correlated to assertive behavior and avoid- response type conflict management mode. (2) The assertiveness training was correlated to assertiveness behavior, communication conflict degree, and avoid- response type conflict management mode. (3) The post-test scores between the training group and the control group were significantly different in assertiveness behavior and avoid-response type conflict management mode. It is suggested that more studies need to be done to differentiate the effects of Myers-Briggs Type Indicator and assertiveness training on assertiveness behavior and avoid-response type conflict management mode.

• 한국건축시공학회:학술대회논문집
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• 한국건축시공학회 2021년도 봄 학술논문 발표대회
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• pp.279-280
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• 2021

The conflict is gradually increasing and becoming more serious in Korea. Especially, there are many conflict among stakeholders in public construction projects and its economic, social effects are enormous. This negatively affects the performance of construction projects, such as schedule delay and increasing construction costs. Complaints are often extended to public conflicts so that complaints have to be considered for conflict management. However, complaints and conflicts were distinguished and have been studied differently in previous studies. In this research, the literature that analyzed complaints and conflict factors was reviewed, and the complaint that included the conflict factors were categorized and derived.

• 가정과삶의질연구
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• 제28권3호
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• pp.129-137
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• 2010

This study investigated the relationships among collectivism, role conflict, and the organizational commitment of teachers in kindergartens and childcare centers. The subjects were 190 teachers who worked in a kindergarten or a childcare center in Daegu and in Gyoungbuk Province. Questionnaires were used to investigate collectivism, role conflict, and organizational commitment by self-reports from teachers. The collected data were analyzed by factor analysis, Pearson's correlation, and stepwise multiple regression using SPSS Win 15.0. The results were as follows. (1) Collectivism was positively associated with the organizational commitment of the teachers. (2) Role conflict was negatively associated with the organizational commitment of the teachers. Among the different types of role conflict, teaching profession conflict, co-worker conflict, and administration conflict were negatively associated with organizational commitment. (3) Role conflict was a better predictor of organizational commitment than collectivism. Additionally, administration conflict as a type of role conflict was a better predictor of organizational commitment than collectivism.

• 한국콘텐츠학회논문지
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• 제9권12호
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• pp.303-313
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• 2009

본 연구의 목적은 허베이 스피리트호 기름유출 사고 사례를 바탕으로 재난이후 재난지역의 갈등의 전개과정과 특징을 분석함으로써, 재난으로 인한 갈등의 해결 전략에 대한 정책적 대안을 제시하는 것이다. 한국사회 갈등구조의 변화분석에 대한 연구들을 살펴보면, 최근 재난으로 인한 재난지역의 갈등이 지역사회의 중요한 갈등의 원인이 되고 있음에도 불구하고 이를 갈등 내용에 포함하고 있지 못한 문제점이 있다. 최근 우리사회는 매년 재난이 발생하지 않는 해가 거의 없는 실정이다. 재난이 발생하면, 이 번 허베이 스피리트호 기름유출사고 사례에서와 같은 재난지역내의 많은 갈등이 동반된다. 따라서 본 논문에서는 허베이스피리트호 기름유출 사고 사례 갈등분석을 통하여, 이제 재난갈등도 우리사회의 여러 갈등 분석의 중요한 한 측면으로 다루어져야 함을 지적하면서 그 해결 방안을 심도 있게 제시하였다.

• 한국건설관리학회논문집
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• 제19권2호
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• pp.61-72
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• 2018

공공 건설사업에서 발생하는 갈등은 공사비 증가, 공기 지연뿐만 아니라 사회적 비용의 낭비를 초래하며 성공적이지 못한 사업으로 이어진다. 따라서 갈등의 유형을 진단하여 선행사례를 통해 적절한 해결방안을 모색하는 것이 중요하다. 본 연구에서는 국내외 많은 문헌들을 고찰하여 갈등의 원인이 되는 갈등 요인을 도출하고 평가할 수 있도록 평가 기준을 수립하여 갈등을 유형화하였다. 30개의 사례에 대해 갈등 요인을 평가를 받고 군집분석을 통해 유사한 사례들을 군집화 하였다. 3개의 군집으로 구성되었으며, 각 군집의 특성에 따라 사례를 분석하여 '유해성 및 님비 시설물 갈등 군집', '환경 및 공해 갈등 군집', '핌피 및 소형 갈등'이라고 명명하였다. 추후 공공 건설사업에서 갈등 발생 시 본 유형화 기준에 따라 갈등을 평가하고 어떤 유형의 갈등인지 파악한 후 해당 군집의 선행 사례를 통한 효과적인 선행사례를 모색하여 빠르고 효과적인 갈등 해결에 도움이 되고자 한다.

• 한국병원경영학회지
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• 제3권1호
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• pp.62-82
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• 1998

The purpose of this study is to assess the cause and level of conflict arising within and between departments among administration office workers who work in a recently established tertiary hospitals of a major cooperation or related non-profit cooperation: The study also aimed to find methods for resolution of such conflicts by comparing with other existing university hospitals. The subject population included 299 business administration office workers randomly selected from two cooperate related tertiary hospitals of less than 3 years in its existence and two university hospitals over 700 beds in Seoul and Kyong In area. Data were collected through a survey questionnaire. To define related factors for the level of conflict among departments in each hospitals multivariate regression analysis was conducted. Independent factors were characteristics of subjects, conflicting factors within and between the departments. The results are as follows: 1. Those in the 30-39 rears of age group demonstrated significantly higher level of conflict between departments. Those working in the new hospitals, who were older and had long-term tenure, and those with short-term job experience at current working hospital had higher level of conflict between the departments with statistical significance. 2. Concerning the involvement of conflicting factors and the level of conflict in the administration there was statistically significant positive correlation between reliability and job-related intra- and interdepartmental level of conflict in existing hospitals. There was a significant positive correlation between intradepartmental conflicting factors of mutual dependence, difference in goal/orientation and intra- and interdepartmental level of conflict. 3. In multivariate regression analysis, women more than men, and those who had worked for many years in hospitals had statistically significant influence on factors involved in interdepartmental level of conflict, explaining 51.0% of the model. 4. In existing hospitals, gender was a significant factor with women showing a higher level of interdepartmental conflict compared to men. Among the interdepartmental factors, mutual dependence had statistically significant influence and showed a positive relationship with interdepartmental level of conflict. In the new hospitals, job position was a significant factor which showed that those in high position such as section chief or above, compared to those in managerial or general position had higher level of conflict. Among the interdepartmental characteristics, factors of mutual dependence and goal/orientation had statistically significant influence and showed a positive relationship with interdepartmental level of conflict. In the new hospital setting efforts to reduce conflict in areas among workers with high position, old age, and long tenure and those in Purchasing, Material and Computer Department should be made and prudent management and planning for improved manpower and increased budget or efficient allocation and clear definition of job description are necessary to adequately assess and make improved efforts for rapid stabilization of the premature hospital system from its inception, In the existing hospitals a lack of conflict within and between departments may give rise to stagnation or inefficiency of the organization. Future study are needed with respect to the relationship between interdepartmental level of conflict and the effectiveness of the hospital organization for improved resolution of conflict in the organization and hospital management.

• 토지주택연구
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• 제5권3호
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• pp.179-191
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• 2014

The purpose of this study is to employ a method called 'conflict impact assessment' to analyze the progress, background, cause and relevant issues of conflicts related with affordable housing for youth (Happiness Housing Project), a project that has been implemented since last May 2013, thereby identifying the relevant problems and draw out objectives for improvement. The researchers expect that this study will contribute to solving the current issues regarding Happiness Housing, and contribute to improving the quality of the government's policies. For the above purpose, literatures on Happiness Housing produced from August to November 2013 were reviewed, in-depth telephone or face-to-face interviews were conducted with personnel associated with project implementation in the Ministry of Land, Infrastructure and Transportation and LH, etc., and major interested parties including Yangcheon-gu residents. Key issues identified regarding Happiness Housing construction include: the way that the project was implemented, living quality of residents, impact on educational environment, inconsistence with existing plans, relatively high construction cost, insolvency of public corporations, land use fee issue with Korail, need of preliminary feasibility survey, securing sufficient amount for supply and issue of additional designation, likelihood of finishing construction in time and issues related with actual source of demand, etc. Through analysis of conflict development and positions of interested parties, the main causes of the conflicts were identified as follows: lack of deliberation on pledges during election, lack of viability review on pledges, lack of conflict management plans, one-way implementation without consent of interested parties, project plans established with no regard to local circumstances, frequent project revision, underwehlming level of conflict management. In order to address issues above, the following measures need to be taken: selecting election pledges based on actual effectiveness, thorough assessment on pledges by relevant departments, gradual implementation based on consideration of the actual circumstances, participation of key interested parties, consistent policy and adopting conflict management techniques that reflect the reality.

• 가정과삶의질연구
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• 제10권1호통권19호
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• pp.53-74
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• 1992

The purpose of this study was to analyse the factors that influence marital conflicts and family life statisfaction, and to predict the future stage of establishment family and extending family, bsed on the theretical model by system approach. For this pourpose, 336 couples of urban households in Seoul were selected. The data were analysed through statistical methods such as, Frequency, percentile, T-test, F-test, ANOVA, Pearson's correlation analysis. The results were as follow : The Martial Conflict and family life satisfaction of surveyed couples were above middle level. It had significantly differences according to family life cycle, husband and wife's educationed levels, husband and wife's occupations, and family income. And Family life satisfaction had significantly differences according to marital conflict. The marital conflict is higher, life satisfaction is lower. In this study, it were appeared that the amount of marital conflict and life satisfaction had differences according to life cycle stages, husband and wife's educational level, husband and wife occupations, and family income, and so that the conflict of phsycho-social system was more affected on family life satisfaction that of managerial system. Such results were indicated that the birth of children was the critical family event affecting on family life satisfaction on and the marital conflict. But the conflict by family's given resources and situational differences also as an environment affection on the family system.