• 제목/요약/키워드: Conflict factors

검색결과 820건 처리시간 0.028초

사회복지사 개인간 갈등 형성요인에 관한 연구

  • 김교정
    • 한국사회복지학회:학술대회논문집
    • /
    • 한국사회복지학회 2004년도 추계공동학술대회 자료집
    • /
    • pp.223-250
    • /
    • 2004
  • 본 연구는 사회복지 조직 중 부산 지역사회복지관이라는 조직 내에서 사회복지사들의 개인간 갈등수준이 어느 정도로 지각되는지를 규명하고 이에 대한 영향요인들을 조사하여 체계적이고 효과적인 조직관리를 위한 기초자료를 제시하는데 연구의 목적이다. 본 연구의 결과를 요약하면 다음과 같다. 첫째, 갈등의 상호주의적 관점에서 갈등수준이 지나치게 높거나 낮을 경우 조직의 유효성이 역기능적이라고 하였으나 지역사회복지관에서 근무하는 사회복지사들의 개인간 갈등수준 정도는 비교적 낮은 수준이었다. 둘째, 인구사회학적 요인을 통제하고 갈등요인들이 갈등수준에 대해 미치는 영향력은 의사소통 요인, 리더십 요인중에서 리더의 유인성, 퍼스낼리티중 자발성, 자신감의 순으로 유의미한 영향을 미치는 것으로 나타났다. 연구결과를 토대로 기업 및 산업 조직과 같은 기술 관료적인 조직의 경우와는 틀리게 사회복지조직을 포함하는 휴먼서비스 조직의 경우는 조직의 원료가 도덕적 가치를 부여받은 인간으로 구성되어 있기 때문에 이러한 기술 관료적인 패러다임이 그대로 적용되지 않음을 갈등관리전략의 전제로 두어야 한다는 것이다. 그리고 지역사회복지관 내에서 개인간 갈등의 수준을 낮추기 위해서는 동료간 의사소통이나 합리적인 문제해결방법의 습득 린 건전한 인간관계 형성을 위한 교육, 훈련의 기회가 마련되어야 할 것이다. 효과적인 수퍼비전과 상담(상사와의 상담, 또래 동료와의 상담)을 제공뿐만 아니라 전문가로서의 자신감과 긍지를 지니고 일을 할 수 있도록 전문적 지식과 기술을 재충전할 수 있는 전문적 교육프로 그램이 필요할 것이다.

  • PDF

프랜차이즈 유통경로상의 갈등에 영향을 미치는 요인에 관한 연구 : 슈퍼바이저의 상거래태도와 업무전문성의 조절효과를 중심으로 (A Study on the Factors Influencing on the Conflicts Perceived by Franchise)

  • 양효붕;박찬욱
    • 유통과학연구
    • /
    • 제14권7호
    • /
    • pp.91-100
    • /
    • 2016
  • Purpose - Recently actively growing franchise systems distribution channel system in which franchise headquarter compared with franchise occupies an important place in distribution channel. Due to this, franchise and franchise headquarter are interdependent on task and in this situation the goal they go after, motivation and objective are probably inconsistent. If so, possibility to participate goal setting process or operating activity of opposite side is becoming bigger and in the end conflict may generate. The purpose of this study is to examine the role of the supervisor's attitude and expertise as moderating factors in the relationship between goal-incongruity/coercive power/role-incongruity and the conflict perceived by franchisee. Research design, data and methodology - This study was intended to verify how the supervisor's attitude and expertise as moderating factors in the relationship between goal-incongruity/coercive power/role-incongruity and the conflict perceived by franchisee. In order to achieve the purpose of this study, some study models and hypotheses have been established through theoretical examinations. Then, using these scales, the researcher completed the questionnaire survey. To test our hypotheses, the survey was conducted from March 9, 2016 for 20 days by random sampling, The study was implemented through a descriptive survey method using a self-administered questionnaire. A survey of 124 restaurant franchisee across Seoul and Gyeonggi Province was performed. A total of 124 completed responses were analyzed. In this study, I used SPSS 22.0 to analyze data and did frequency analysis to see demographic, and general features of the respondents; also did exploratory factor analysis to examine the validity of the items of measurement. Factor analysis was first calculated at a minimum, the number of factors, principal component analysis used when variables are committed to maximising the information with (principle component analysis) and the rotation of factors were angry about the great variable factors than 1.0 by applying Varimax rotation. In addition, I used the value of Cronbach's (Alpha) to examine the reliance of questionnaire items, final analysis the reliability factor can be found both high reliability hayeoteumeuro exceeds over 0.6 and did Multiple regression analysis to test hypothesis and also did hierarchical regression analysis to examine moderating effect. Results - To analyze the proposed model, according to the analysis result, it was found that the influence of goal-incongruity, coercive power, and role-incongruity on the perceived conflict of franchisee is moderated by the supervisor's attitude and expertise. That is, the more the supervisor's attitude and expertise were positive, the more the conflicts of the goal-incongruity, coercive power, and role-incongruity were decreased. It also confirmed previous research's finding that goal-incongruity, coercive power, and role-incongruity positively influence on the conflict. Conclusions - According to the results of this research which reduces the conflict of franchise from the in consistent goal; coercive power, and inconsistent role of superiors, it provides very important implications for franchise headquarter which has franchise system and also give them some suggestion about how to recruit superiors and what kind of training may be fit for the superiors.

연구개발팀에서 팀내 갈등과 팀 혁신성과간의 관계에서 팀 학습행동의 매개역할 (A Study on the Relationship between Intra-team Conflict and Team Innovative Performance and the Mediating Role of Team Learning Behaviors in R&D Teams)

  • 이준호;김학수;김지연
    • 지식경영연구
    • /
    • 제14권5호
    • /
    • pp.81-100
    • /
    • 2013
  • In this era of cut-throat competition, innovation is a source of competitive advantage, and securing core competency through innovation plays a pivotal role in ensuring the survival and growth of an organization. In an organization, R&D team is a core division driving innovation, and creative tension and conflict among researchers fuels innovative performance. Despite heated debate over the positive and negative effects of conflict, insufficiently-identified process factors have left sophisticated mechanisms between conflicts and effects unaddressed. This study assumes that team learning behaviors can bean important process factor given that conflict propels learning, and that learning is a decisive factor in creating competitive advantage. This study conducted an empirical analysis of the relationship between relationship/task conflict and team innovative performance, and the mediating role of team learning behaviors using data collected from a questionnaire sent out to the heads of 262 R&D teams and second highest-ranking officials thereof. The analysis conducted based on structural equation model indicates that relationship conflict has negatively affected team learning behaviors, whereas task conflict has positively influenced team learning behaviors(full mediation effect), team learning behaviors has positively influenced team innovative performance. Based on these results, the study has suggested implications of intra-team conflict and team learning behaviors for team innovative performance.

  • PDF

취업모의 일-가정 갈등이 심리적 복지감에 미치는 영향에서 배우자지지 및 일-가정양립지원제도의 조절효과 (The moderating effect of spousal support and support systems for work-family compatibility on work-family conflict and psychological well-being of working mothers)

  • 박주희
    • 가족자원경영과 정책
    • /
    • 제22권3호
    • /
    • pp.43-59
    • /
    • 2018
  • The purpose of this study were to explorer the factors affecting the psychological well-being of working mothers and to investigate the moderating effect of spousal support and support systems for work family compatibility on relationship between work-family conflict and psychological well-being. The subjects were 300 working mothers who are aged under 50, have more than one child live in Seoul. The collected data were analyzed using SPSS 21.0. The Results are follows. First, the analysis of work-family conflicts, spousal support and support systems for work-family compatibility, and psychological well-being of working mothers indicated that the working mothers perceived family-work conflict to be higher than work-family conflict. The working mothers received stronger support from support systems intended for work-family compatibility than from their spouses. The score of the psychological well-being of the working mothers was 3.27 (standard deviation = .91), which is higher than median. Second, the factors influencing the working mothers' psychological well-being were age, monthly household income, number of children, work${\rightarrow}$family and family${\rightarrow}$work conflict, and spousal support. Greater psychological well-being was linked to a young maternal age, a high monthly household income, a low number of children, low levels of work${\rightarrow}$family and family${\rightarrow}$work conflict, and strong spousal support. Third, spousal support mediated the relationship between family${\rightarrow}$work conflict and psychological well-being.

사회복지시설 간호사의 역할기대, 역할수행, 역할갈등에 관한 연구 (Role Expectation, Role Performance, and Role Conflict among Nurses Working in Social Welfare Facilities)

  • 정은수;한숙정
    • 가정간호학회지
    • /
    • 제20권1호
    • /
    • pp.33-43
    • /
    • 2013
  • Purpose: The aim of this study was to investigate the perceptions of nurses regarding their roles in social welfare facilities, including role expectation, role performance, and role conflict and its influencing factors. Methods: Data were collected by administering a structured questionnaire to 92 nurses working in 5 types of social welfare facilities. Descriptive statistics, paired t test, Pearson correlation coefficient, and multiple linear regression analyses were performed using the SPSS Win 18.0 program. Results: The mean score of role expectation ($4.44{\pm}0.41$) was significantly higher(t =17.50, p<.001) than that of role performance ($3.46{\pm}0.005$). The biggest mean difference between role expectation and role performance was found in "research activities" ($2.92{\pm}0.81$). The mean score of role conflict was $2.89{\pm}0.66$, with the highest mean score found in "conflict caused when one nurse takes up two or more roles" ($3.31{\pm}0.69$). The influencing factors on role conflict were the difference between role expectation and role performance(${\beta}=.45$, p<.001), and facility size (${\beta}=-.37$, p<.001), which accounts for 51.5% incidence of role conflict controlling nurses' age, career, position, and working periods in social welfare facilities (F=17.13, p<.001). Conclusion: The nurses working in the social welfare facilities perceived some restrictions on their role performance compared with their role expectation, this difference being a major factor influencing their role conflict. Therefore, future studies need to investigate interventions to minimize this effect.

  • PDF

신규간호사의 조직사회화 영향 요인 (Factors Associated with Organizational Socialization in New Nurses)

  • 오현미;박영례
    • 근관절건강학회지
    • /
    • 제28권3호
    • /
    • pp.242-251
    • /
    • 2021
  • Purpose: The aim of this study was to examine the relationship between calling, clinical performance, role conflict, and organizational socialization and to evaluate the factors associated with organizational socialization of new nurses. Methods: This study design was cross-sectional correlational study. The participants of this study were new nurses 171 at general hospitals in Jeollabuk-do. Data was collected between August 1 to 20, 2018 from questionnaire responses and were analyzed with descriptive statistics, independent t-test, one-way ANOVA, pearson's correlation coefficient, and multiple regression analysis. Results: The average calling rating was 2.47±0.59 (rated on a scale of 1~4), clinical performance rating was 3.55±0.52 (rated on a scale of 1~5), role conflict rating was 3.29±0.59 (rated on a scale of 1~5), and organizational socialization rating 3.19±0.41 (rated on a scale of 1~5). Calling, clinical performance, role conflict, gender, and work in the desired unit were the significant factors influencing organizational socialization of new nurses. Conclusion: These findings indicate that strategies are needed to improve organizational socialization of new nurses to ensure effective management of personnel. Moreover, it is necessary to develop a program to cultivate the nursing calling, enhance clinical performance, and resolve role conflicts among new nurses.

주택재건축사업의 분쟁해소 방안과 정책에 관한 연구 (A Study of Conflict Resolution and Polocy of the Housing Redevelopment Business)

  • 김진
    • 한국전자통신학회논문지
    • /
    • 제7권5호
    • /
    • pp.1109-1115
    • /
    • 2012
  • 부동산의 갈등요인을 사전에 제거하여 갈등으로 인한 분쟁을 예방할 수 있는 이론이나 대안이 제시된다면 주택재건축 사업이 원활해 질 것이다. 이러한 분쟁의 원인이 어디에 있고 해결 대안을 사전에 마련하는 것은 의의가 크다. 본 연구는 주택재개발사업이 효율적으로 추진함에 있어서 갈등해소 방안을 분석하고 향 후 재개발사업에 정책적 대안을 제시하고자 하는 것이 목적이다. 주택재건축사업 성공을 위한 갈등 해소 방안에 대한 설문 조사, 신뢰성 분석, 분산 분석을 실시한 결과 다음과 같은 결론을 얻었다. 첫째, 성공적인 주택재건축사업이 되기 위해서는 갈등 해소가 선행되어야 한다. 둘째, 재건축사업의 추진단계를 사업기획단계, 사업시행단계, 사업관리단계, 사업종료단계로 4단계로 분류하여 분석하는 것은 신뢰할 수 있었다. 셋째, 주택재건축사업에서 대안별 갈등 해소 필요성에 대한 분석 결과 조합운영 방안 개선 및 체계화 방안이 대안으로 분석되었다.

고부갈등에 있어서 자기통제력 탓 및 적응과의 관계 (Conflict with Mothers-in-law Self-efficacy Blame and Adaptation)

  • 서병숙
    • 가정과삶의질연구
    • /
    • 제11권1호
    • /
    • pp.119-133
    • /
    • 1993
  • Based on the Double ABCX model of family stress and adaptation this study was to investi-gate the intercorrelations among and the relative magnitutide of variables associated with diffe-rent levels of adaptation to conflict with mothers-in-law reported by daughter-in-law. Frequency of conflict was selected as a stressor(aA) Resource factor(bB) in this study was self-efficacy. Four types of blame(self-behavior self-character other people and impersonal world blame) were selected as perception factors(cC). The adaptation factors(xX) were the level of daughter-in-law's psychological well-being and marital adjustment. Data for this research were questionnaire responses from 151 daughters-in-law who lived in Seoul. The results of correlational analyses indicated that most variables were significantly correlated with each other. In addition results of the path analysis on daughter-in-law's psychological well-being indicated that higher scores on the psychological well-being were significantly associa-ted with(a) greater self-behavior blame for the conflict and (b) less ascription of blame to the impersonal world. Frequency of conflict influenced psychological well-being indirectly th-rough self-behavior blame and impersonal blame both of which were also found to mediate the effect of self-efficacy on the level of psychological well-being. However although all indepen-dent variables were significantly correlated with marital adjustment no variables had direct effects on marital adjustment.

  • PDF

유아기 자녀를 둔 기혼여성의 우울에 대한 영향 요인: 저소득층과 중산층 비교를 중심으로 (Predictors of Depression in Mothers with Young Children by Income status)

  • 이인정
    • 보건교육건강증진학회지
    • /
    • 제31권1호
    • /
    • pp.27-43
    • /
    • 2014
  • Objectives: The purpose of this study was to evaluate depression of mothers with children in early childhood and to identify predictors by income level. Methods: The research was conducted with 1,761 data from the 3rd wave of the Panel Study of Korean Children(PSKC) data. Independent variables were socio-demographic data, self-esteem, normative life-events, non-normative life events, parenting stress, marital conflict, social support. Data were analyzed by t-test, ANOVA, hierarchical multiple regression analysis were conducted. Results: Significant factors of depression of female in low-income were non-normative life events, parenting stress, marital conflict. In middle class, significant factors were education, birth order of children, self-esteem, normative and non-normative life events, parenting stress, marital conflict, sociable support. At last, we found that marital conflict was the biggest factor for depression of female in low-income and parenting stress was the most powerful predictor in middle class. Conclusions: Mother's depression has a enormous impacts on development of children in early childhood. Therefore It is required to prevent depression in mothers and it is important to intervene at the early stage of depression. Results of this study showed a different pattern of predictors by income level. Therefore, Intervention and services for a mother's depression should change the direction depending on the level of income.

비선호시설 입지갈등에 대한 인과지도 작성과 정책 대안 (Causal Loop Diagramming of Location Conflict on LULU(Locally Unwanted Land Use) Facilities and Policy Alternatives)

  • 이중훈;권혁일;김연식;이만형
    • 한국시스템다이내믹스연구
    • /
    • 제8권1호
    • /
    • pp.151-171
    • /
    • 2007
  • Without exception, diverse LULU(Locally Unwanted Land Use) facilities have been under the location conflict, especially between the public government units and local residents. In spite of repeated trials-and-errors, literally, the location conflict has shown no sign of improvement over time in Korea. As practical means to tackle these issues, this study focuses on divulging explicit and implicit relationships among key factors derived from the location conflict on the LULU facilities. Here, major research variables cover residents' agreement, residents' perception, compensation expectation, and public opinion. As the location conflict on the LULU facilities could be strengthened or resolved by the dynamic feedback system, it applies basic tools geared toward causal loop diagramming. After repeated experiments, the study highlights the fact that the residents' perception, compensation expectation, and public opinion, individually and collectively, exert significant impact on the residents' agreement ratio.

  • PDF