• 제목/요약/키워드: Competence management

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The Effect of manager's communication Competency on organizational member's adaptive performance: Focusing on the mediating effect of positive psychological capital

  • Kim, Moon Jun
    • International Journal of Internet, Broadcasting and Communication
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    • 제14권3호
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    • pp.51-62
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    • 2022
  • This study tried to confirm the mediating effect of positive psychological capital on the relationship between the communication Competence of managers who are recognized as organizational members working in the company and the adaptive performance of the members. To this end, the research hypothesis established through the final 255 data was verified as follows using the SPSS 21.00 and AMOS 21.1 version statistical programs. First, the higher the manager's communication Competence, the higher the positive psychological capital of organizational members. Second, the higher the communication Competence of the manager, the higher the adaptive performance of the members. Third, as the positive psychological capital of organizational members improved, adaptation performance improved. Fourth, positive psychological capital showed a partial mediating effect between the manager's communication Competence and the member's adaptive performance. The results of this study empirically analyzed the relationship between manager's communication Competence and members' positive psychological capital assumption (+) on the improvement of organizational members' adaptive performance ability. This study has the meaning of the most important research in that it provides additional theoretical and practical implications in the face of insufficient research on factors affecting the adaptation performance of organizational members.

비정규직 활용이 기업성과에 미치는 과정에 대한 연구: 종업원 역량의 매개효과 (A Study on the Process of Non-regular Workers' Utilization on Firm Performance: The Mediating Effect of Employee Competence)

  • 김현의;박오원
    • 아태비즈니스연구
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    • 제13권2호
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    • pp.95-106
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    • 2022
  • Purpose - The purpose of this study was to examine the mediating effect of employee competence on the relationship between the utilization of non-regular workers and firm performance. Design/methodology/approach - This study utilized 427 firm level data from HCCP. The Exploratory Factor Analysis (EFA) and the multiple regression analysis were conducted to verify the hypotheses. Findings - We found that the utilization of non-regular workers is not significantly related to firm performance. However, the utilization of non-regular workers had a negative relationship with employee competence, and that employee competence mediated the relationship between the utilization of non-regular workers and firm performance. Research implications or Originality - As environmental uncertainty and competition between firms intensify, more and more firms are utilizing non-regular workers. Research on the relationship between the utilization of non-regular workers and firm performance is continuously conducted, but research on the process of explaining the specific relationship between them is still insufficient. Our study contributes the related research area by identifying the mediating role of employee competence on the utilization of non-regular workers and firm performance relationship.

The Authenticity of Business to Business Salespersons on Consultative Selling Competence: The Role of Customer Orientation

  • Jin-Hwan Lim;Min-Jae Park
    • 아태비즈니스연구
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    • 제14권4호
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    • pp.1-21
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    • 2023
  • Purpose - The study investigates the role of authenticity of B2B salespersons has on their consultative selling competence. The study also examines the mediating effect of customer orientation between the authenticity of B2B salespersons and their consultative selling competence, as well as the moderating role of trust in the buyer-seller exchange. Design/methodology/approach - This research utilized a covariance-based structural equation model technique. The study assessed the research model's moderation effects through a stepwise approach, which allowed for an examination of the moderating effect of trust in the buyer-seller relationship. Findings - As a result of structural equation analysis, this study found that the authenticity of B2B salespersons influences their consultative selling competence by mediating their customer orientation significantly. In addition, trust in the buyer-seller exchange plays a significant role as a moderating variable between customer orientation and competitive selling competence, but it is not significant as a moderating variable between the authenticity and customer orientation of B2B salespersons. Research implications or Originality - This research proposed the role of authenticity of the B2B salesperson as a key factor in the trust-based relationship and a key variable of consultative selling competence. The study has taken the research on the authenticity of the B2B salesperson one step further from the study of authenticity of the brand and the company's leadership.

스포츠센터 지도자들의 자기관리가 미래핵심 역량과 사회적 기술 척도에 미치는 영향 (The Effect of self-management of sports center instructors on the future core competencies and social skills scales)

  • 최환석
    • 한국산학기술학회논문지
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    • 제18권4호
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    • pp.560-569
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    • 2017
  • 스포츠센터 지도자는 자신만의 구체적이고 체계적인 자기관리 방안이 요구되는 것이 필수적이며, 특히 스스로를 조절하고 통제 및 노력하는 자기관리는 스포츠센터 지도자들의 자질 중 중요한 요소일 뿐만 아니라 스포츠 활동 참여자에게 중요한 영향을 미치기 때문에 심도 있는 연구가 이루어져야 할 것이다. 따라서 본 연구는 스포츠센터 지도자의 자기관리가 미래핵심역량과 사회적 기술척도에 어떠한 영향을 미치는지 알아보고 우수한 지도자 발굴 및 육성을 위한 기초적인 자료를 제공하고자 한다. 이에 따라 다음과 같은 결론을 얻을 수 있었다. 첫째, 자기관리가 미래핵심역량에 미치는 영향에서 자기관리의 대인관리, 훈련관리, 신체관리 요인은 미래핵심역량의 인지적, 정의적, 사회적 요인에 유의한 영향을 미친다. 둘째, 자기관리가 사회적기술 척도에 미치는 영향에서 자기관리의 대인관리, 훈련관리, 신체관리 요인은 사회적 기술척도의 자기주장, 자아통제, 협동에 유의한 영향을 미친다. 셋째, 미래핵심역량이 사회적기술 척도에 미치는 영향에서 미래핵심역량의 인지적, 정의적, 사회적 요인은 사회적 기술척도의 자기주장, 자아통제, 협동에 유의한 영향을 미친다. 이를 종합적으로 살펴보면 지도자들 개개인의 특성과 환경을 고려하여 자기관리행동에 적합하고 효율적인 방안을 강구하고, 동료 지도자를 비롯한 회원들과의 원만한 관계를 유지하여 지도자의 자기관리와 사회적 기술을 향상시키기 위한 노력이 중요하다고 사료된다.

위탁급식업체 고객들이 인식하는 브랜드 개성 요인 연구 (A Study on Brand Personality Factors as Recognized by the Customers of Contract Foodservice Management Companies)

  • 김옥선;전희정
    • 대한영양사협회학술지
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    • 제13권1호
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    • pp.38-49
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    • 2007
  • The purpose of this study was to determine the attributes and factors of brand personality for contract foodservice management companies. Self-administered questionnaires were distributed to five students at universities operating under the top five companies in contract foodservice management. The following statistical analyses were conducted for the data assessment: descriptive analysis, t-test, ANOVA, reliability analysis, and factor analysis, using the SPSS Win(12.0) package program. From these analyses we divided a company's brand personality into the following five functional and emotional elements: sensibility, sincerity, confidence, competence, and excitement. Based on these five elements a total of 26 scales were developed to measure brand attributes of the companies. The variance was explained by 19.29% of sensibility, 17.65% of sincerity, 15.71% of confidence, 14.06% of competence, and 13.62% of excitement. The calculated Cronbach's alpha was more than .90 for all the scales measuring the five attributes, indicating good internal consistency. There were significant differences in sensibility(p<.01), sincerity(p<.001), creditability(p<.01), competence (p<.001), and excitement(p<.001) among the companies. In regards to overall brand personality, company a had a higher mean score for sincerity, while the other companies had higher mean scores for competence. Among the brand personalities, 'confidence' had the highest mean score with 3.36, followed by 'cooperation' (3.17), 'successful'(3.12), 'leadership'(3.11), and 'down-to-earth'(3.02).

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컨설턴트 역량이 CEO 가치관과 조직의 집단가치 지향성에 미치는 영향 (The Effect of Consultant Competency on CEO Values and the Organization's Collective Value Orientation)

  • 송명도;김정렬;유연우
    • 산업융합연구
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    • 제21권3호
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    • pp.17-27
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    • 2023
  • 본 논문은 컨설턴트의 역량이 CEO의 가치관에 미치는 영향 및 CEO가치관이 직원의 집단가치에 미치는 영향에 대하여 연구하고자 하였다. 컨설턴트의 역량과 기업성과간의 영향에 대한 선행연구는 다수 있지만, 컨설턴트의 역량이 CEO 가치관에 미치는 영향에 관한 연구는 미흡한 것으로 조사 되었다. 본 연구에서는 컨설팅 수진 경험있는 중소기업의 CEO를 대상으로 온·오프라인으로 설문한 177부의 자료로 데이터의 타당성 및 신뢰도 분석을 실시하였고, 변수간의 상관관계 분석과 다중회귀분석을 통하여 가설검증을 하였다. 컨설턴트의 역량이 CEO의 가치관에 일부 영향을 미치는 것을 검증할 수 있었으며, 컨설팅사와 수진기업의 지속적 성장에 대한 경영 관리의 학술적, 실무적 시사점을 제시하게 되었다.

간호대학생의 의사소통 능력과 대인불안 (Interpersonal Communication Competence and Social Anxiety in Nursing Students)

  • 황선경;이윤지
    • 한국간호교육학회지
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    • 제21권4호
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    • pp.518-527
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    • 2015
  • Purpose: This study aimed to identify a relationship between the communication competence and social anxiety in nursing students. Methods: With a cross-sectional survey, a convenience sampling of 303 nursing students was taken from P-university in Y-city. The instrument for the study was a questionnaire that is consisted of the general characteristics, an Interaction Anxiousness Scale (IAS) and a Global Interpersonal Communication Competence Scale (GICC). Data was analyzed using descriptive statistics, t-test, one-way ANOVA, Kruskal-Wallis, Pearson's correlation coefficients and stepwise multiple regression with SPSS version 21.0. Results: The mean score of the IAS was $41.89{\pm}8.74$ and the GICC was $3.51{\pm}0.34$. Communication competence significantly differed by the satisfaction of major (F=10.86, p<.001). In addition, the satisfaction of interpersonal relationships was significantly different in both communication competence (F=17.52, p<.001) and social anxiety (F=23.85, p<.001). Social anxiety had a negative correlation with communication competence (r=-.48, p<.001). Social anxiety accounted for 55.3% of the variance -social relaxation (${\beta}$=-.62), assertiveness (${\beta}$=-.18), interaction management (${\beta}$=.14) and efficiency (${\beta}$=-.13)- of communication competence's subcategories. Conclusion: It was found that communication competence has an influence on social anxiety. Therefore, education programs are needed to promote communication competence for a decline of social anxiety in nursing students.

청소년 대상 온라인 게임 역량 지수 개발을 위한 기초 연구 (A Basic Study for Development of Youth On-line Game Competence Quotient)

  • 김기석
    • 디지털융복합연구
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    • 제15권7호
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    • pp.375-382
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    • 2017
  • 지식정보화 사회에서 요구되는 인재는 단순히 지식과 정보를 학습하기만 한 사람이 아니라, 체득한 지식과 정보를 활용하여 자발적 또는 협력적 관계를 통해 당면한 문제를 창의적으로 해결할 수 있는 능력을 갖춘 사람이다. 본 연구는 청소년이 온라인 게임을 통해 오늘날 그리고 미래의 지식정보화 사회가 요구하는 역량을 함양할 수 있는 기회를 제공하는 순기능이 있다는 점을 밝히고자 하는 데 그 목적이 있다. 본 연구를 통하여 온라인 게임을 통하여 긍정적인 역량이 함양될 수 있으며, 상업용 온라인 게임을 개발할 때, 이용자의 특성에 따라 게임에서 얻을 수 있는 역량이 무엇인지 등급화 하여 표시하도록 하는 제도적 장치가 필요함을 제안하고자한다. 또한 올바른 게임 문화 정착을 위해, 게임 개발 업체와 정부가 주도적으로 협력이 요구된다. 이에 본 연구 자료를 토대로 온라인 게임을 통해 청소년의 역량 함양과 건전한 게임문화 정착을 위하여 온라인 게임 역량지수 개발의 기초 연구 자료로 활용되길 바란다.

간호대학생의 의사소통 능력과 공감역량이 학업적 자기효능감에 미치는 영향 (Influence of Communication Competence and Compassionate Competence on Academic Self-efficacy of Nursing Students)

  • 조정화;백경화;조미옥
    • 디지털융복합연구
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    • 제17권6호
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    • pp.257-265
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    • 2019
  • 본 연구는 간호대학생의 의사소통 능력과 공감역량이 학업적 자기효능감에 미치는 영향을 보기 위한 서술적 조사연구이다. 연구대상은 일개 대학의 간호학과 2학년 학생 131명을 대상으로 하였고, 자료수집은 2018년 11월 5일부터 11월 30일까지 수행하였다. 수집된 자료는 기술통계, t-test, 상관관계 및 위계적 회귀분석으로 분석하였다. 그 결과 의사소통 능력(r=.42, p<.001)과 공감역량(r=.47, p<.001)은 학업적 자기효능감과 유의한 양의 상관관계를 나타내었다. 간호대학생의 학업적 자기효능감에 영향을 미치는 요인으로는 입학동기, 전공에 대한 적응도, 실습 참여도, 공감역량이 유의한 영향요인으로 나타났다. 이들은 학업적 자기효능감을 47.4%설명하였다(F=8.10, p<.001). 그러므로 간호대학생의 학업적 자기효능감을 높이기 위해서는 간호대학생의 실습참여도를 향상시키기 위한 노력이 필요하며, 공감역량을 활용하여 학업적 자기효능감을 높일 수 있는 교육중재방안이 필요할 것으로 사료된다.

임상간호사의 전문직 자아개념, 대인관계 능력이 간호 역량에 미치는 영향 (The Influence of Clinical Nurses' Professional Self Concept and Interpersonal Relations on Nursing Competence)

  • 서미숙;박정순;김옥경;허문희;박정옥;박미미
    • 한국병원경영학회지
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    • 제22권2호
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    • pp.28-43
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    • 2017
  • The purpose of this study was to investigate the influence of professional self-concept and interpersonal relations on nursing competence of clinical nurses. This study was conducted as a descriptive cross sectional survey with 182 nurses who work at a tertiary hospital which has over 1,000 beds, located in Gyeounggi - do. The data was collected from October 11th, 2016 to October 28th, 2016. The main findings of this study were as follows. The mean score for professional self-concept was $2.65{\pm}0.29$ points in the range of 1 point to 4 points. And interpersonal relations was an average of $3.55{\pm}0.35$ points in the range of 1 point to 5 points. Nursing competence was an average of $2.65{\pm}0.39$ points in the range of 1 point to 4 points. Professional self-concept and interpersonal relations were positively correlated with nursing competence. Nursing competence was differed from clinical career(F=10.518, p<.001), working unit(F=4.139, p=.018), educational background(F=6.542, p=.002), and satisfaction on nursing(F=6.326, p<.001). The regression model with clinical career, working unit, educational background, satisfaction on nursing, 3 sub domain of professional self-concept(professional practice, satisfaction, communication), and interpersonal relation was statistically significant (F=31.94, p<.001). And this model could explain 51.5% of nursing competency(Adj R2=.515). Especially, professional practice(${\beta}=.532$, p<.001) of professional self-concept, interpersonal relations(${\beta}=.223$, p<.001), clinical career(${\beta}=.169$, p<.001), working unit: ICU (${\beta}=.169$, p<.05) were identified the factors influencing on nursing competence. Therefore, improving clinical nurses' nursing competence can be achieved with broad approach that includes improvements in professional self-concept and interpersonal relations. And also, working unit, and clinical career should be considered to develop the actual program for nursing competence, too.