• Title/Summary/Keyword: Communication companies

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E-Satisfaction and E-Loyalty of Online Marketplace Mobile Applications: An Empirical Channel Study in Indonesia

  • LOE, Kevin;TASIA, Aniq;INDRA, Ricardo;MANI, La
    • Journal of Distribution Science
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    • v.20 no.9
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    • pp.61-71
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    • 2022
  • Purpose: This study analyzes the effects of variables affecting e-satisfaction and e-loyalty in e-commerce. Research design, data, and methodology: A survey was conducted to 384 Indonesia online shopping mobile application users. The questionnaire construct was designed based on several independent variables, such as application attractiveness, application functionality, and customer service on e-satisfaction and e-loyalty. E-satisfaction was positioned as an intervening variable to determine the effect on e-loyalty. Results: Application attractiveness, application functionality, and customer service shown positive effect on e-satisfaction in online shopping mobile application. At the same time, e-satisfaction also affected e-loyalty significantly as referred in previous studies. However, application attractiveness, while showed positive effect on e-satisfaction, in contrary with previous study does not showed very significant effect. Conclusion: Application functionality significantly influences users satisfaction compared to application attractiveness. E-satisfaction mediates as a factor between visual design, information access, and transaction in online shopping mobile application, which stimulates user loyalty. The study findings' can be a reference for companies to create and maintain users' satisfaction and loyalty via different aspects of mobile application. Further research should be conducted on other field of study as the industry has different aspects that affects user loyalty.

Adoption Strategy for Social Network Service in Enterprise (기업의 성공적인 SNS 도입 전략)

  • Suh, Yoon-Kyo;Kim, Ju-Wan;Cho, So-Yun
    • Information Systems Review
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    • v.13 no.3
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    • pp.1-14
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    • 2011
  • In recent years, SNS (Social Network Service) has spread globally and general corporate' utilization of SNS is gradually increasing. Accordingly, the scope of utilizing SNS is expanding not only as a simple publicity of products and services but also as a communication tool among the company members, the customer service and the product development, etc. This study is examining the related cases classified by the premier activities and the supportive activities of the private companies' viewpoints of utilizing the SNS. Based on this study results, we are proposing the strategic considerations for the private companies' SNS adoption by synthesizing the results of the analytical researches of the SNS cases that support the companies' value chain and the considerations of companies' utilization of the SNS that are proposed by the various private companies' research laboratories.

Factors affecting success and failure of Internet company business model using inductive learning based on ID3 algorithm (ID3 알고리즘 기반의 귀납적 추론을 활용한 인터넷 기업 비즈니스 모델의 성공과 실패에 영향을 미치는 요인에 관한 연구)

  • Jin, Dong-su
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.23 no.2
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    • pp.111-116
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    • 2019
  • New technologies such as the IoT, Big Data, and Artificial Intelligence, starting from the Web, mobile, and smart device, enable new business models that did not exist before, and various types of Internet companies based on these business models has been emerged. In this research, we examine the factors that influence the success and failure of Internet companies. To do this, we review the recent studies on business model and examine the variables affecting the success of Internet companies in terms of network effect, user interface, cooperation with actors, creating value for users. Using the five derived variables, we will select 14 Internet companies that succeeded and failed in seven commercial business model categories. We derive decision tree by applying inductive learning based on ID3 algorithm to the analysis result and derive rules that affect success and failure based on derived decision tree. With these rules, we want to present the strategic implications for actors to succeed in Internet companies.

An Investigation of the Relationship Between Corporate Logo and ESG Evaluation (기업로고와 ESG 평가의 관계에 대한 고찰)

  • Yujin Lee;Daeil Nam
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.19 no.2
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    • pp.125-139
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    • 2024
  • The corporate logo symbolizes the company's value, goals and vision as a visual symbol representing the company. It serves as a communication tool for companies by conveying different messages depending on design and color. As demands for ESG management have recently increased, companies have begun to implicitly demonstrate values such as environmental protection and corporate transparency through logos. Companies use logos as a strategy to visually emphasize the value they pursue and project the desired image as a signal. In this process, stakeholders who see the logo experience cognitive bias. Therefore, this study seeks to find out that ESG value can be indirectly communicated by the design of corporate logos, which can also affect a company's ESG evaluation. In addition, this study will examine the moderate effect that logos expect to encounter a greater bias effect as the companies actively include ESG-related issues in corporate disclosure data. This study conducted an analysis of 617 KOSPI-listed companies using ESG evaluation data from 2020 to 2022. The analysis confirmed the significant relation of the type of logo and ESG disclosure on ESG evaluation but found partially moderate effect of ESG disclosure.

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A Study on the Future Direction of the Digital Signage Industry in Korea: A Big Data Network Analysis from 2008 to 2019

  • Yoo, Seung-Chul;Piscarac, Diana
    • International Journal of Advanced Culture Technology
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    • v.8 no.1
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    • pp.120-127
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    • 2020
  • The use of digital signage in the public and commercial communication areas has been increasing in recent years. By integrating cutting-edge information technologies such as 5G, artificial intelligence, and the Internet of Things, digital signage continues to break apart from traditional outdoor advertising media. This study identified the problems facing the domestic digital signage industry by exploring and analyzing major issues related to digital signage and derived future development measures. Specifically, online documents were collected based on the digital signage-related keywords created over the past 12 years to conduct big data network analysis, and key topics were derived through visualization of the results. This study has great policy implications in that it excluded biased interpretations based on the viewpoints of companies or the government and, more objectively, suggested the direction of the digital signage industry's development in the domestic media market.

Impact of Communication Technology on Global Creative Trends

  • Um, Nam-Hyun
    • International Journal of Contents
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    • v.13 no.1
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    • pp.62-67
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    • 2017
  • This study attempts to explain how communication technology impacts global creative trends. We explore global creative trends based on award-winning creative topics presented at the 2016 Cannes Lions International Festival of Creativity. After analyzing award-winning topics, five main creative trends were selected with the keywords: technology, story-telling, social media, causes, and humor. The 2016 Cannes Lions Festival demonstrated that technology (i.e., virtual reality, artificial intelligence) has expanded the limits of creativity. Story-telling is still considered to be effective for raising audience attention. Social media enhances consumer engagement while nurturing future consumer relationships. Supporting social causes allows companies to garner goodwill from the public. Humor is powerful when it appropriately appeals to both products and customers.

A Study on the Multi Servo Press System Development of Low Velocity Using Serial Communication (시리얼 통신을 이용한 저속의 멀티 서보 프레스 시스템 개발에 관한 연구)

  • Yu, Hwan-Shin;Park, Hyung-Bae
    • Journal of Advanced Navigation Technology
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    • v.18 no.3
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    • pp.248-252
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    • 2014
  • In this paper, press and nut runner used in press-fit or tightening the bolts and nuts at assembling process of automobile parts companies continually demand accuracy and improved productivity. Simultaneous control of production systems through synchronization configuring of the combination multi press-fit system developed multi servo press system using the low-speed serial communication. As a result, the accuracy and the productivity is improved and product quality improvement could be achieved.

Analyzing How English Premier League Teams Utilize YouTube Channel

  • Han, Sukhee
    • International journal of advanced smart convergence
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    • v.9 no.3
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    • pp.28-35
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    • 2020
  • YouTube has been gaining popularity all around the world. A lot of companies have created their own YouTube channels to leverage them in diverse ways; they upload commercial videos, show people user reviews, and conduct promotions with their products. Sports clubs are no exception; they upload diverse videos to gain popularity and to interact with their fans. This study analyzes how the English Premier League (EPL) clubs leverage their YouTube channel as soccer (football in European nations) players. YouTube activities of 20 clubs during the 2019/2020 Season are investigated. After careful consideration, we decide to examine two factors of the respective channel of the YouTube: 1) Popularity (the number of views and subscribers) 2) Contents of videos (e.g. interviews and highlight scenes). The study followingly inspects the benefits of utilizing YouTube channels and of direct communication between sports clubs and fans in online settings.

Development of University-Industry Cooperation in the Republic of Kazakhstan

  • Abishev, Olzhas;Lee, Joon-Won
    • Journal of information and communication convergence engineering
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    • v.7 no.4
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    • pp.437-441
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    • 2009
  • With a dramatically increased demand from technology and software industries for higher competence, university-industry cooperation is becoming an increasingly important subject. This cooperation has previously been shown to be for advantage of the industries as well as a suitable tactics to in early stage recruit students. This paper has investigated the relationship and cooperation between universities and industries trough exploratory research (case studies) and comprehensive interviews with relevant contacts at different IT (Information Technology) companies and Universities in Kazakhstan. From the information collected from these interviews, we'll examine and conclude what makes this cooperation beneficial for both parties as well as the issues that arose. Based on these interview results, recommendation for industries as well as universities to improve their cooperation will be presented. Concerning these recommendations of investigated practices and case studies, this document identifies a range of actions to enhance the relationship between universities and industries as well as identify a number of examples of good practice which universities and industries may wish to consider in their cooperation planning.

The Survey for Communication Protocols adopted by Automation Systems (전력자동화 통신프로토콜 표준화 동향)

  • Kim, Myong-Soo;Kim, Su-Bae;Lim, Yong-Hun;Hyun, Duck-Hwa;Kim, Chung-Hwan
    • Proceedings of the KIEE Conference
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    • 2004.07d
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    • pp.2414-2416
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    • 2004
  • Power Companies worldwide are undergoing tremendous change in the Automation issues. It becomes a worldwide trend that the power utilities focus their attention to the automation of their power plants and substation systems, employing recent advanced communication protocols. In this paper, we discuss the standard communication protocols which can be applied in the automation systems to help utilities reduce their operation and maintenance costs while at the same time meeting new requirements for communications to RTUs and intelligent electronic devices(IEDs). Especially, we introduce EC 61850 protocol which is developing for international standard by IEC.

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