• Title/Summary/Keyword: Communication channels

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Analysis of Influential Factors between Communication Effectiveness and Satisfaction in Internal Communication Channels in Enterprises (기업 내 온라인 커뮤니케이션 채널의 만족도가 커뮤니케이션 효과에 미치는 영향 요인 분석)

  • Ham, Soo Yeon;Kim, Jong Woo
    • Journal of Information Technology Services
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    • v.17 no.4
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    • pp.1-19
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    • 2018
  • Effective internal communication is known to have a positive impact on business performance, but there is a lack of research on the effects of online channels for workplace communication. This study using regression analysis examines how task-technology fit, information richness, self-efficacy, perceived ease of use, and perceived usefulness related to online communication channels affect not only the satisfaction with the tools but also the effectiveness of them. Additionally, we verify how the organizational culture of online and offline communication shows the control effect. As a result, all five variables were positively correlated with internal communication channels satisfaction, and we found that the organizational culture of online and offline communication controls the relationship between online communication channels satisfaction and effectiveness.

Effect of Online Word of Mouth on Product Sales: Focusing on Communication-Channel Characteristics

  • Jeon, Jaihyun;Lim, Taewook;Kim, Byung-Do;Seok, Junhee
    • Asia Marketing Journal
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    • v.21 no.2
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    • pp.73-98
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    • 2019
  • As information and communication technology continue its remarkable development, the exchange of information online becomes as prevalent and frequent as face-to-face communication in daily life. Therefore, the management and application of WOM (word of mouth) practices will become more important than ever to companies. Currently, there are various types of communication channels for online WOM, and each channel has its own unique traits. Most of the previous research studies online WOM by examining the information inside a single communication channel, but this research chooses two different communication channels and analyzes the effects of online WOM with each channel's unique characteristics. More specifically, this research focuses on the expectation that the effects of information from Twitter and blogs on product sales may differ because Twitter and blogs, two different communication channels for online WOM, have their own unique traits. Our particular aim is to perform an in-depth examination on the effects of communication channel's volume and valence on product sales, two important attributes of online WOM. Furthermore, while most of the empirical research focuses on online WOM and analyzes its effect on markets of temporary experience goods, such as movies and books, this research highlights focuses on the automobile market, a durable goods market. The results of our analysis are as follows: First, regarding blogs, a positive valence significantly and positively affects the sales of products, and this result indicates that consumers are influenced more by the emotional aspect of a product presented in a post than by the number of blog posts. Second, regarding Twitter, the volume of online WOM significantly and positively affects sales, an indication that as the number of posts increase, the sales increase. Through this research, we suggest that even those firms that sell durable goods can increase sales through the management and application of online WOM. Moreover, according to the characteristics of communication channels, the effects of online WOM on sales differ. As a practical implication of this research, we suggest that companies can and should create marketing strategies appropriate to their targeted communication channels.

Feedback Error Quantification in Adaptive Modulation over Fading Channels

  • Choi, Se-Yeong
    • Journal of information and communication convergence engineering
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    • v.9 no.2
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    • pp.183-186
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    • 2011
  • In this work, we consider imperfectness of feedback channels in the adaptive transmission scheme which was previously studied with an assumption of error-free feedback channels. New method of mapping the modulation index into the feedback channel symbols and quantifying feedback error over fading channels are proposed. The presented method and results are expected to offer valuable tools for the system designer to efficiently implement adaptive diversity schemes to compensate for the performance degradation due to feedback error.

Optimizing Distribution Channels: How Digital Marketing Communication Enhances Trust and Loyalty in Indonesian Banking

  • Muhammad Diast REYHANRAFIF;La MANI;Astika Prima NITULAR;Hendra CRISWANTO;Irmawan RAHYADI
    • Journal of Distribution Science
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    • v.22 no.8
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    • pp.1-15
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    • 2024
  • Purpose: This study explored how Indonesian banks utilize digital marketing communication strategies to optimize their distribution channels, leading to enhanced customer trust and brand loyalty. It examined specific methods such as sponsorships, social media, institutional partnerships, and mobile banking application features as key components of this digital distribution strategy. Research Design, Data, and Methodology: This study employed mixed methods design to assess digital distribution impacts. It involved 385 Jakarta bank customers. The sample size was determined using the Lemeshow formula. Results: The findings indicate that effective digital distribution strategies, including sponsorships, social media engagement, and user-friendly mobile banking applications, significantly enhance customer trust and loyalty. However, overly complex features may negatively impact loyalty. Conclusion: Thisstudy demonstrates a clear connection between the strategic use of digital marketing channels, such as sponsorships, social media, institutional partnerships, and mobile banking features, and the development of customer trust and loyalty. The results provide valuable insights to Indonesian banks in designing digital distribution strategies that prioritize building trust and fostering integrated customer interactions. Tailored digital marketing approachesthat optimize distribution can significantly enhance both trust and loyalty among Indonesian bank customers.

A Study on the Multipath Effect of Ku-Band Transponder Subsystem for Communication & Broadcasting Satellite(CBS) (통신방송위성(CBS) Ku 대역 중계기 다중경로 영향 분석)

  • 이용민;은종원;이성팔
    • Proceedings of the IEEK Conference
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    • 2003.07a
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    • pp.525-528
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    • 2003
  • This paper describes the effective and rigorous analytic method of multipath effect which results from insufficient isolation characteristics between adjacent channels in communication payload system. It is very important to analyze the multipath effect for verifying the performance of transponder subsystem that especially is consist of multi channels. Finally the multipath effect are analyzed by calculating the GR and GDR for two adjacent channels of Ku-band transponder subsystem on the Communication & Broadcasting Satellite(CBS).

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A Study of Channel Modeling and Simulation for Power Line Communication Systems using PSCAD/EMTDC (PSCAD/EMTDC를 이용한 전력선통신 채널모델링 및 시뮬레이션에 관한 연구)

  • Lee, Jong-Joo;Cha, Jae-Sang;Shin, Myong-Chul
    • The Transactions of the Korean Institute of Electrical Engineers D
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    • v.55 no.6
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    • pp.279-285
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    • 2006
  • Power line communication channels are very complicated and models for communication channels vary with the types of electrical equipment, devices and load fluctuations. So, modeling and analysis of power line channels for implementation of power line communication systems is a very important process. Power line channel modeling and simulation are performed based on power system transient simulation models and power system CAD tools to create precise and accurate models. In this paper, a channel modeling and simulation method is proposed for power line communication systems using PSCAD/EMTDC, in which a PN 63 sequence code generator is applied for impulse response of the power line channel in the simulation model.

Reinforcement Learning-Based Intelligent Decision-Making for Communication Parameters

  • Xie, Xia.;Dou, Zheng;Zhang, Yabin
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.16 no.9
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    • pp.2942-2960
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    • 2022
  • The core of cognitive radio is the problem concerning intelligent decision-making for communication parameters, the objective of which is to find the most appropriate parameter configuration to optimize transmission performance. The current algorithms have the disadvantages of high dependence on prior knowledge, large amount of calculation, and high complexity. We propose a new decision-making model by making full use of the interactivity of reinforcement learning (RL) and applying the Q-learning algorithm. By simplifying the decision-making process, we avoid large-scale RL, reduce complexity and improve timeliness. The proposed model is able to find the optimal waveform parameter configuration for the communication system in complex channels without prior knowledge. Moreover, this model is more flexible than previous decision-making models. The simulation results demonstrate the effectiveness of our model. The model not only exhibits better decision-making performance in the AWGN channels than the traditional method, but also make reasonable decisions in the fading channels.

Exploring the Traits of Popular Channels of Afreeca TV (Afreeca TV의 인기 채널 특징 탐구)

  • Han, Sukhee
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.17 no.2
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    • pp.33-38
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    • 2017
  • This study explores the popular channels of Afreeca TV, which is the most famous Internet Broadcasting Service in South Korea currently. Due to the developments of technology, the era has come that ordinary people are able to do broadcasting individually with some equipment. Unlike traditional media, Internet Broadcasting does not have a concept of ratings, and Afreeca TV utilizes the specific formula for counting popular channels. In this situation, this study analyzes the popular channels on Afreeca TV by 1) Gender 2) Profile Photo 3) Genre 4) Enthusiast 5) Fanclub 6) Supporter 7) Amount of Airtime 8) Cumulative Audience, and then it reveals the traits of those popular channels. Then, it further discusses the future of the Internet broadcasting.

Anatomizing Popular YouTube Channels of English-speaking Countries

  • Han, Sukhee
    • International Journal of Internet, Broadcasting and Communication
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    • v.12 no.4
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    • pp.42-47
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    • 2020
  • YouTube, the online video streaming platform, has become popular and influential around the globe. Due to the development of science and technology, people without expertise in filming can now easily produce their videos with unique content. Many people are more eager to become a popular YouTube creator because they can earn money by placing commercials or Products in Placement (PPL) in their video clips. However, it is yet unknown what genres of YouTube videos are popular. YouTube creators have their channels where they upload videos of a certain type of genre. This study investigates video genres of the top 250 YouTube channels in English-speaking countries (United States, Canada, United Kingdom, and Australia) using Social Blade, which is a research website. The ranking is set based on the number of times people watched a video ("Video Views"). We handsomely analyze popular genres of the channels and also the YouTube ecosystem, and it will be meaningful for today's new media era.

Further Analysis Performance on the Generalization of SC for the Reception of M-ary Signals on Wireless Fading Channels

  • Na, Seung-Kwan;Kim, Chang-Hwan;Jin, Yong-Ok
    • Journal of electromagnetic engineering and science
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    • v.7 no.1
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    • pp.35-41
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    • 2007
  • An alternative solution to the problem of obtaining acceptable performances on a fading channel is the diversity technique, which is widely used to combat the fading effects of time-variant channels. The symbol error probability of M-ary DPSK (MDPSK), PSK (MPSK) and QAM (MQAM) systems using 2 branches from the branch with the largest signal-to-noise ratio(SNR) at the output of L-branch selection combining(SC), i.e., SC2 in frequency-nonselective slow Nakagami fading channels with an additive white Gaussian noise(AWGN) is derived theoretically. These performance evaluations allow designers to determine M-ary modulation methods against Nakagami fading channels.