• Title/Summary/Keyword: Communication Performance

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Development and Management of Performance Indicators of Local Government for Citizen's Communication (지방정부의 소통성과지표 개발 및 관리방안에 관한 연구)

  • Chai, Eunkyong;Lee, Chang Kil
    • Journal of Urban Science
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    • v.7 no.2
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    • pp.11-19
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    • 2018
  • Local governments in South Korea are making efforts to promote highly effective policies through activating communication with citizens as a major innovation strategy. The performance evaluation system includes new performance indicators related to communication with citizens. This is a change to build a consumer-centered performance management system. The purpose of this study is to present guidelines when developing and applying the communication indicators promoted by local governments with interest. For this purpose, the development scope and management methods of the communication performance indicators are presented. For communication performance management, this study emphasized building a strategy planning based performance management system, presenting information that can be understood by citizens, complying with the development procedures of performance indicators, and improving qualitative indicators. In addition, for effective performance management, this study presented the decision-makers' strong willingness, gradual expansion of communication evaluation, establishment in organizational performance culture, and so on.

Performance Analysis of Resource Allocation in Asymmetric dual-hop Communication System (비대칭 환경에서 듀얼홉 통신시스템의 자원할당 성능분석)

  • Woong Cho
    • The Journal of the Korea institute of electronic communication sciences
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    • v.19 no.4
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    • pp.655-660
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    • 2024
  • Relay has been applied various communication environments due to its advantages of performance enhancement in communication systems. In this paper, we analyze the performance of a dual-hop communication system which uses one relay by considering asymmetric communication scenarios. The performance is based on bit error rate. Firstly, we compare the overall performance of dual-hop communication system under symmetric and asymmetric, and then analyze the performance depending on the resource allocation. Energy allocation and relay location are considered in the resource allocation. The performance of overall system for each energy allocation and relay location is analyzed. In addition, we analyze the performance of communication system when both energy and relay location are considered simultaneously. Based on the analyzed performance, we discuss the effect of resource allocation for symmetric and asymmetric environments.

Impact of Resourcefulness and Communication Style on Nursing Performance in Hospital Nurses (간호사의 자원동원성, 의사소통유형이 간호업무성과에 미치는 영향)

  • Lee, Hea-Shoon;Oak, Ji-Won
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.19 no.2
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    • pp.253-260
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    • 2012
  • Purpose: This study was done to identify the impact of resourcefulness and communication style on nursing performance in nurses working in hospitals. Method: Though a convenience sampling method 312 nurses were recruited between from July 4 and 17, 2011. Data were collected using a questionnaire, which included items on work related characteristics, resourcefulness, communication style, and nursing performance. Data were analyzed using t-test, ANOVA, Scheffe test, Pearson correlation coefficient and hierarchical regression analysis. Results: The major findings of this study were as follow; 1) There were significant relationships between nursing performance and resourcefulness ($p$<.001), informative communication style ($p$<.001), affiliativeness communication style ($p$<.001), and dominance communication style ($p$<.001). 2) The nursing performance was significantly associated with career in current department, resourcefulness, informative communication style, affiliativeness communication style, and dominance communication style in capability which explained 45.6% of variance in nursing performance. Conclusion: The results of this study demonstrate a relationship between resourcefulness, communication style, and nursing performance in hospital nurses indicating the need to use the study results to plan programs to prompt nurses in their use of resourcefulness and communication style in nursing care.

The impact of leaders' communication styles on job performance and organizational citizenship behaivor: Focusing on the mediation effect of positive psychological capital (리더의 의사소통 유형이 직무성과와 조직시민행동에 미치는 영향: 긍정심리자본의 매개효과를 중심으로)

  • Kwon, Sang-Jib
    • Knowledge Management Research
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    • v.18 no.1
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    • pp.25-47
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    • 2017
  • The present study investigates how communication styles of leaders affect job performance and organizational citizenship behavior (OCB) through followers' positive psychological capital. While previous studies have examined the relationships among positive psychological capital, job performance, and organizational citizenship behavior (OCB), much less known about the effect of communication styles of leaders. This study divides leaders' communication patterns into dogmatic communication and sociable communication. To verify hypotheses of this study, we used data collected from the fashion companies. 191 surveys were distributed and 142 responses were used for the analysis. Empirical results show that sociable communication of leaders has positive impact on followers' positive psychological capital, job performance, and OCB, while dogmatic communication style didn' t have a significant impact on positive psychological capital, job performance, and OCB. In addition, job performance is influenced strongly by followers' positive psychological capital than OCB in sociable communication condition. The results of this study suggest implications for understanding the important role of communication styles on the relationship between followers' psychological mind-set and job behavior. Future studies are required to solve the problems on the inconsistent results between dogmatic communication and followers' job attitudes. The theoretical and managerial contributions and the limitations were discussed.

The Effect of IT Knowledge and IT Communication on the Operational Performance of Small Firms (소기업의 IT 지식, IT 커뮤니케이션과 운영 성과와의 관계 분석)

  • 이윤석;김진한;김성홍
    • Journal of Technology Innovation
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    • v.13 no.3
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    • pp.1-25
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    • 2005
  • This Paper examines the effect of IT knowledge and IT communication on the operational performance of small firms. Small firms which could be defined firms with less than 50 people in total lags behind medium and large firms in computerization. In order to fill up the computerization gap resulted from size differences, Korean government has been promoting the 'Networking Small Firms' project since 2001. Survey data with 698 small firms in Korea, we could find that If knowledge and IT communication significantly contributed to the operational performance of small firms. Internal process performance is affected by individual IT knowledge, traditional communication, and e-mail communication. Customer performance is affected by above three factors, organizational IT knowledge and internet/EDI communication. Interestingly, financial performance is not affected by traditional communication but only IT knowledge and IT communication.

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Performance Analysis of Hybrid SIMO-RF/FSO Communication System with Fixed Gain AF Relay

  • Shi, Wenxiao;Kang, Kai;Wang, Zhuo;Liu, Wei
    • Current Optics and Photonics
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    • v.3 no.5
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    • pp.365-373
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    • 2019
  • This paper investigates the performance of a hybrid single input multiple output radio frequency/free-space optics (SIMO-RF/FSO) communication system. Each SIMO-RF link is modeled as an independent and identically distributed (i.i.d.) Rayleigh distribution, while the FSO link follows a generalized $M{\acute{a}}laga$ (M) distribution. Considering the fixed gain amplify-and-forward (AF) relay and misalignment errors, novel expressions for the outage probability (OP), average bit error rate (ABER) and average capacity are derived. Numerical results show that atmospheric turbulence and misalignment errors can seriously impair the system performance, and the hybrid RF/FSO communication system using SIMO-RF links can greatly improve system performance. We also analyze system performance under different types of modulation schemes. Numerical results are verified by Monte Carlo simulations.

Relations Between the Types of Communication and, Job Satisfaction and Nursing Performance in Staff Nurses (일반간호사의 조직 내 의사소통 유형과 직무만족 및 간호업무성과의 관계)

  • Seo Eee ah;Park Kyung Min;Lee Byung Sook
    • Journal of Korean Public Health Nursing
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    • v.17 no.2
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    • pp.317-332
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    • 2003
  • This study attempts to investigate the relations between the types of communication, the job satisfaction. and the nursing performance of the staff nurses. The subjects of this study were the 114 nurses working in general wards, intensive care units, and the emergency rooms of the general hospital in Kyongbuk province. They were asked to answer the questionnaires as regards the types of communication and job satisfaction, and their performance of nursing, and these were evaluated by the head nurses, and their direct seniors. The data were collected for 10 days from the September 17 to 26, 2002. According to the purpose of the study, descriptive analysis, ANOVA. Pearson correlation coefficient, and stepwise multiple regression were applied for the data analysis using SPSS 10.0. The results are as follows : 1. The types of communication of staff nurses showed that the upward communication was $3.12\pm0.56$. the downward communication was $3.56\pm0.42$. the horizontal communication was $2.98\pm0.44$. and the informal communication was $2.59\pm0.49$. It showed that the most frequent communication was the downward communication. 2. In terms of the job satisfaction, there was significant difference according to the length of the period working for one ward (F=5.95, p=0.003), 3. The performance of nursing was significantly different according to the age (F=23.52, p=0.000), the working duration as a nurses (F=21.9, p=0.000), the types of nursing unit (F=5.33, p=0.002), and the working duration in present nursing unit (F=15.87, p=0.000). 4. In terms of communication type, the job satisfaction was associated with quality of the upward communication (F=6.23, p=0.003), the downward communication (F=5.78, p=0.004), and the horizontal communication (F=11.73, p=0.000) There were no association between the types of communication and the performance of nursing. 5. There was a positive correlation between the communication and the job satisfaction. And the downward communication (r=0.398) showed the greatest correlation with the job satisfaction. There was no statistically significant correlation between the communication and the performance of nursing. And the upward communication (r=-0.058) showed a negative, though not significant correlation with performance of nursing. 5. There was a positive correlation between the communication and the job satisfaction. And the downward communication (r=0.398) showed the greatest correlation with the job satisfaction. There was no statistically significant correlation between the communication and the performance of nursing. And the upward communication (r=-0.058) showed a negative. though not significant correlation with performance of nursing. 6. The stepwise multiple regression result showed that the downward communication accounts for $15.8\%$ (p=0,000) of the job satisfaction.

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A Preliminary Study on the Communication Effect on Team Performance in Main Control Room of SMART

  • Heo, Eun Mee;Byun, Seong Nam
    • Journal of the Ergonomics Society of Korea
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    • v.32 no.1
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    • pp.97-106
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    • 2013
  • Objective: The aim of this study is to investigate the attributing factors influencing team performance. Background: Technically, it is necessary that operators adapt themselves to computerized and advanced techniques to operate the main control rooms safely in nuclear power plant in Korea. The more main control rooms are digitalized, the more important for operators to have high team performance it is. Method: This paper analyzes team process through literatures review and elicits team performance shaping factor. Especially, the objective of this research is to elicit communication using common team performance shaping factors. Results: This study has found communication through team performance shaping factors in Main Control Room of the SMART. Conclusion: This paper can offer a starting point for team communication, which can use team performance shaping factor framework that are emerging in these new nuclear power plant. Application: As a result, I expect that the evaluation communication for MCR operator's team performance will lead the operating techniques in nuclear power industry internationally.

Performance Evaluation of Coordinated Multi-Point Transmission and Reception in Indoor Mobile Communication Systems

  • Lee, Woongsup;Lee, Howon
    • Journal of information and communication convergence engineering
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    • v.11 no.3
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    • pp.167-172
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    • 2013
  • Recently, mobile communication systems are suffering from exponentially increasing data traffic. As a promising solution to the increase in data traffic, a coordinated multi-point transmission and reception (CoMP) scheme has been proposed. Although a great deal of research has been done on this new technology, the performance of mobile communication systems with CoMP has not been evaluated properly in a typical indoor environment. To address this, we have developed a system-level simulator and evaluated the performance of mobile communication systems with CoMP. Unlike previous works, we have used an actual antenna pattern in our simulator and link-level results are properly taken into account through link-level abstraction. By using a system-level simulator, we have evaluated the performance of mobile communication systems with CoMP in an indoor environment and found that unlike an outdoor cellular environment, CoMP may not improve the performance of overall mobile communication systems in an indoor environment.

The Effect of manager's communication Competency on organizational member's adaptive performance: Focusing on the mediating effect of positive psychological capital

  • Kim, Moon Jun
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.3
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    • pp.51-62
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    • 2022
  • This study tried to confirm the mediating effect of positive psychological capital on the relationship between the communication Competence of managers who are recognized as organizational members working in the company and the adaptive performance of the members. To this end, the research hypothesis established through the final 255 data was verified as follows using the SPSS 21.00 and AMOS 21.1 version statistical programs. First, the higher the manager's communication Competence, the higher the positive psychological capital of organizational members. Second, the higher the communication Competence of the manager, the higher the adaptive performance of the members. Third, as the positive psychological capital of organizational members improved, adaptation performance improved. Fourth, positive psychological capital showed a partial mediating effect between the manager's communication Competence and the member's adaptive performance. The results of this study empirically analyzed the relationship between manager's communication Competence and members' positive psychological capital assumption (+) on the improvement of organizational members' adaptive performance ability. This study has the meaning of the most important research in that it provides additional theoretical and practical implications in the face of insufficient research on factors affecting the adaptation performance of organizational members.