• 제목/요약/키워드: CS Management

Search Result 484, Processing Time 0.022 seconds

Prediction of long-term compressive strength of concrete with admixtures using hybrid swarm-based algorithms

  • Huang, Lihua;Jiang, Wei;Wang, Yuling;Zhu, Yirong;Afzal, Mansour
    • Smart Structures and Systems
    • /
    • v.29 no.3
    • /
    • pp.433-444
    • /
    • 2022
  • Concrete is a most utilized material in the construction industry that have main components. The strength of concrete can be improved by adding some admixtures. Evaluating the impact of fly ash (FA) and silica fume (SF) on the long-term compressive strength (CS) of concrete provokes to find the significant parameters in predicting the CS, which could be useful in the practical works and would be extensible in the future analysis. In this study, to evaluate the effective parameters in predicting the CS of concrete containing admixtures in the long-term and present a fitted equation, the multivariate adaptive regression splines (MARS) method has been used, which could find a relationship between independent and dependent variables. Next, for optimizing the output equation, biogeography-based optimization (BBO), particle swarm optimization (PSO), and hybrid PSOBBO methods have been utilized to find the most optimal conclusions. It could be concluded that for CS predictions in the long-term, all proposed models have the coefficient of determination (R2) larger than 0.9243. Furthermore, MARS-PSOBBO could be offered as the best model to predict CS between three hybrid algorithms accurately.

A Study on Development and Application of Modified CS-coefficient using Kano model and CS-coefficient (Kano모델 및 고객만족계수를 활용한 Modified CS-coefficient의 개발 및 적용에 관한 연구)

  • Shin, Ah-Reum;Ree, Sang-Bok
    • Proceedings of the Korean Society for Quality Management Conference
    • /
    • 2006.04a
    • /
    • pp.210-215
    • /
    • 2006
  • The environment of the enterprise changes very quickly, and the customers' needs ate becoming to be various. Only the enterprise can be securing a competitive high position if the enterprise knows well with the customer. Therefore, the enterprise must be confronted appropriately which grasps the requirement of he customer. The Kano presents quality dualism, it complemented a different meaning problem point and the Timko presented the customer satisfaction coefficient. But the model of the Timko which committed the error as well that does not consider the indifferent quality of he Kano. Hence, with this research hat proposes the method of analyzes the client demands accurately through Modified CS-coefficient. Then, apply the method on to the multiplex theater.

  • PDF

Empirical study on Customer Satisfaction and others Factor influencing "would recommend" in NPS(Net Promoter Score) - Focus on Kitchen furniture - (요소만족과 고객만족이 NPS(순추천고객지수)의 추천의향에 미치는 영향에 관한 실증 연구 - 부엌가구를 중심으로 -)

  • Kim, Kyu-Sik;Ree, Sang-Bok
    • Journal of Korean Society for Quality Management
    • /
    • v.37 no.2
    • /
    • pp.58-67
    • /
    • 2009
  • Customer Satisfaction Management(CSM) is becoming more common and the importance of measuring the CS Index(CSI) is getting higher and higher. Furthermore, the existing CSI have many problems in view of the link between enterprise result and those indecision, which could not explain the links clearly. Therefore, NPS(Net Promoter Score) index have been developed by Fred Reichheld and the NPS shows up rapidly and attract attention. In this paper, we provide conceptual frameworks on the links among the latent variables(total CSI, elementary CS and the referral) and propose more effective and practical index between CSI and the "would recommend" index through testing the Structural Equation Model(SEM) on "CSI${\leftrightarrow}$would recommend${\leftrightarrow}$referral".

Failure Analysis of the Masking Tape for Airconditioner (에어컨 전선 마감 Tape 변색 및 냄새에 관한 고장분석 사례)

  • Seo, Sung-Mi;Choi, Dong-Jun;Park, Sang-Dunk
    • Journal of Applied Reliability
    • /
    • v.5 no.4
    • /
    • pp.405-412
    • /
    • 2005
  • In this paper, we verified the failure mechanism of the discolored masking tape wrapped around the wire and studied an improved case study as well. Masking tapes are poly(Vinylchloride-co-Methyl methacrylate) (PVC) and the wire connecting with indoor/outdoor components of the air conditioner is chloroprene(CR). The masking tape under. the ultraviolet ray was accelerated to discolor fivefold. The results determined reveal the discoloration of masking tapes as an elution of the additives, dephenyl Amine series antioxidants, in the connecting wire. When changed dephenyl Amine series to phenol series, we found that the degree of discoloration was dramatically decreased. Due to stink of Thiourea and Thiuram monosulfide, as accelerators in CR wire, we controlled the vulcanization temperature and time without using these accelerators and could get the wire not to smell bad with the equal mechanical properties.

  • PDF

An analysis on enhancement of customer satisfaction for conversion farm with $2^{nd}$ and $3^{rd}$ industry (2.3차 산업 융합 농장의 고객 만족 요인 분석)

  • Jang, Hyun-Dong;Kim, Soung-Hun
    • Korean Journal of Agricultural Science
    • /
    • v.38 no.4
    • /
    • pp.769-774
    • /
    • 2011
  • This study aimed at finding the factors impacting customer satisfaction (CS) for conversion farm with $2^{nd}$ and $3^{rd}$ industry, because the most important thing in the conversion farm is enhancing customer satisfaction. The data on CS from 173 pumpkin farm's customers by on-line survey were gathered. The analysis using structural equation model with Amos was carried out. Product, service and purchasing were determined as 3 factors impacting to CS. The result showed that purchasing is the biggiest contributor to CS. It means the customers using on-ine market are very sensitive to farm's brand and logistics. It is also found that conversion with processing and farm experience activity is definitely affecting to building customer's trust. In conclusion, making efforts on enhancing CS in conversion farm is the key to success.

A Synthetic Chart to Monitor The Defect Rate for High-Yield Processes

  • Kusukawa, Etsuko;Ohta, Hiroshi
    • Industrial Engineering and Management Systems
    • /
    • v.4 no.2
    • /
    • pp.158-164
    • /
    • 2005
  • Kusukawa and Ohta presented the $CS_{CQ-r}$ chart to monitor the process defect $rate{\lambda}$ in high-yield processes that is derived from the count of defects. The $CS_{CQ-r}$ chart is more sensitive to $monitor{\lambda}$ than the CQ (Cumulative Quantity) chart proposed by Chan et al.. As a more superior chart in high-yield processes, we propose a Synthetic chart that is the integration of the CQ_-r chart and the $CS_{CQ-r}$chart. The quality characteristic of both charts is the number of units y required to observe r $({\geq}2)$ defects. It is assumed that this quantity is an Erlang random variable from the property that the quality characteristic of the CQ chart follows the exponential distribution. In use of the proposed Synthetic chart, the process is initially judged as either in-control or out-of-control by using the $CS_{CQ-r}$chart. If the process was not judged as in-control by the $CS_{CQ-r}$chart, the process is successively judged by using the $CQ_{-r}$chart to confirm the judgment of the $CS_{CQ-r}$chart. Through comparisons of ARL (Average Run Length), the proposed Synthetic chart is more superior to monitor the process defect rate in high-yield processes to the stand-alone $CS_{CQ-r}$ chart.

Role of Ca2+-activated Cl- Channels in the Stimulation of Melanin Synthesis Induced by Cyclosporin A in B16 Melanoma Cells (B16 흑색종세포에서 싸이클로스포린 A에 의한 멜라닌 합성 촉진효과에 미치는 칼슘-활성 염소 통로의 역할)

  • Lee, Yong Soo
    • YAKHAK HOEJI
    • /
    • v.59 no.4
    • /
    • pp.177-183
    • /
    • 2015
  • The mechanism of melanogenesis induced by cyclosporin A (CsA) was investigated in B16 melanoma cells. CsA stimulated the production of melanin in a dose-dependent manner in the cells. In addition, CsA increased intracellular $Ca^{2+}$ concentration in a dose-related fashion. Treatment with BAPTA/AM, an intracellular $Ca^{2+}$ chelator significantly inhibited the CsA-induced intracellular melanin synthesis. CsA profoundly induced $Cl^-$ efflux, which was significantly blocked by niflumic acid (NFA) and flufenamic acid (FFA), specific and nonspecific inhibitors of $Ca^{2+}$-activated $Cl^-$ channels (CaCCs), respectively. Furthermore, these inhibitors of CaCCs significantly inhibited the CsA-induced stimulation of melanin synthesis. Taken together, these results suggest that the activation of CaCCs may play an important role in the CsA-induced stimulation of melanin synthesis in B16 cells. These results further suggest that CaCCs may be a good target for the management of hyperpigmentation of the skin reported in the patients treated with CsA.

Setting Priorities by Computer Science Area Through Quantification of CS2013 Knowledge Area (CS2013 지식영역의 계량화를 통한 컴퓨터과학 영역별 우선순위 설정)

  • Yu, ByeongGeon;Kim, JaMee;Lee, WonGyu
    • The Journal of Korean Association of Computer Education
    • /
    • v.20 no.3
    • /
    • pp.25-33
    • /
    • 2017
  • Countries that considered importance of the quality management of higher education are strengthening through various systems and methods. Field of computer science also, they have constantly made efforts, such as constituting standards of curriculum for the management of the quality of higher education. If we know the priorities of the knowledge area mentioned in the standard of curriculum of computer science, we can give implications to the composition of the content system. Therefore, we derive the ranking based on base on CS2013 the lesson time number of Tier 1, Tier 2, Elective, and detail areas for content elements. As a result, the knowledge area with the highest priority was Software Development Fundamentals. The knowledge area is recommended as a beginner course in CS2013 because it is a basic element. The priorities of these areas may provide implications for future elementary and secondary informatics curriculum, higher liberal arts informatics curriculum, Informatics curriculum of teacher training agency.

Analysis of Process Parameters on Cell Capacitances of Memory Devices (메모리 소자의 셀 커패시턴스에 미치는 공정 파라미터 해석)

  • Chung, Yeun-Gun;Kang, Seong-Jun;Joung, Yang-Hee
    • The Journal of the Korea institute of electronic communication sciences
    • /
    • v.12 no.5
    • /
    • pp.791-796
    • /
    • 2017
  • In this study, we investigated the influence of the fabrication process of stacked capacitors on the cell capacitance by using Load Lock (L/L) LPCVD system for dielectric thin film of DRAM capacitor. As a result, it was confirmed that the capacitance difference of about 3-4 fF is obtained by reducing the effective thickness of the oxide film by about $6{\AA}$ compared to the conventional non-L/L device. In addition, Cs was found to be about 3-6 fF lower than the calculated value, even though the measurement range of the thickness of the nitride film as an insulating film was in a normal management range. This is because the node poly FI CD is managed at the upper limit of the spec, resulting in a decrease in cell surface area, which indicates a Cs reduction of about 2fF. Therefore, it is necessary to control the thickness of insulating film and CD management within 10% of the spec center value in order to secure stable Cs.

A Startegy to Improve Customer Satisfaction in Mutuality Bank: Focus on Suhyup (상호금융 고객만족 제고를 위한 전략방향:수협을 중심으로)

  • Cho, Yong-Jun;Park, Chun-Gun
    • The Korean Journal of Applied Statistics
    • /
    • v.23 no.5
    • /
    • pp.799-812
    • /
    • 2010
  • The public banking market (the main eld of the second banking sector) faces increased competition du to the expansion of the rst banking sector. In this situation, Customer Satisfaction Management(CSM is emerging as a core business factor to create continuous growth without competitive exclusion because it is possible to churn management and draw an advocate customer. In this pa- per, with Suhyup mutuality bank as a sample for research, I have looked for necessary Customer Satisfaction(CS) factors and deduced a Customer Satisfaction Index(CSI), Customer Loyalty and Net Promoter Score(NPS) of detail factors in CS through a survey. Based on these result, the strategic factors required to improve CS were found and strategic directions for CS were proposed through a CS portfolio analysis.