A Study on the Effects of Quality of u-City Service on Customer Satisfaction in the Korea : Focusing on Public Services (한국의 u-City서비스 품질이 고객만족에 미치는 영향 : 공공서비스를 중심으로)
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- The Journal of the Korea institute of electronic communication sciences
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- v.8 no.9
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- pp.1351-1358
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- 2013