• 경영과학
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• 제14권2호
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• pp.185-198
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• 1997

Business process reengineering(BPR) aims at a radical redesign of our business processes in order to achieve dramatic improvements in their performance. However, the fact that many BPR projects have failed hesitates the companies who have started to use BPR or who are planning to do so. Implementing a radical plan from a cross-functional perspective needs a more careful consideration of process vision, preventive measures and contigency plan. Our research suggests to use a visual decision making process (VDMP) in the development of a process vision and implementation plan. A BPR project of Carlaon School of Mnagement (CSOM) at the University of Minnesota is illustrated to show our suggested methodology.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2004년도 추계학술대회 및 정기총회
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• pp.139-142
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• 2004

Business Activities usually comprises various types of business processes. However, most companies don't standardize the constituent processes and accumulate them in formal models, so that they have their limitations for efficient process management and continuous process improvement. Recently, in order to overcome the obstacles, the companies increasingly tend to introduce a BPM (Business Process Management) system. The BPM system functions as modeling dispersed processes over the companies definitely, running the processes and improving them. In addition, the BPM plays a role as a platform in which diverse business applications can be developed. Generally, it is prerequisite to define business processes clearly to run them in the BPM. Unfortunately, companies don't arrange the processes systematically, so that they have difficulty in the introduction and implementation of the system. In this paper, we introduce a new type of a business application to support the clarification of business structure and processes in the companies and facilitate the introduction of the BPM system. The new system is a 'job manual system' developed on the BPM platform. A process model modeled in the job manual system can be transported directly to the BPM system in which the model becomes an executable status. The new system's properties including this feature enable to manage business processes efficiently and help users of the both system perform relevant tasks conveniently.

• Journal of information and communication convergence engineering
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• 제9권4호
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• pp.379-384
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• 2011

The scope of the problems that could be solved by monitoring and the improvement of the recognition time is directly correlated to the performance of the management function of the business process. However, the current monitoring process of business activities decides whether to apply warnings or not by assuming a fixed environment and showing expressions based on the design rules. Also, warnings are applied by carrying out the measuring process when the event attribute values are inserted at every point. Therefore, there is a limit for distinguishing the range of occurrence and the level of severity in regard to the new external problems occurring in a complicated environment. Such problems cannot be ed. Also, since it is difficult to expand the range of problems which can be possibly evaluated, it is impossible to evaluate any unexpected situation which could occur in the execution period. In this paper, a process-evaluating model based on the goal scenario is suggested to provide constant services through the current monitoring process in regard to the service demands of the new scenario which occurs outside. The new demands based on the outside situation are analyzed according to the goal scenario for the process activities. Also, by using the meta-heuristic algorithm, a similar process model is found and identified by combining similarity and interrelationship. The process can be stopped in advance or adjusted to the wanted direction.

• 한국IT서비스학회지
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• 제5권1호
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• pp.17-34
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• 2006

As insurers have undergone changing customer expectations, increased cross-industry competition and restructured distribution channels, they need to enhance customer relationships, cut costs, increase agility and streamline operations while differentiating the core competency. As such, the importance of e-business transformation has increased where organizational core processes are restructured around customers and interned-based technology is adopted for flexible and adaptive information systems. This paper presents a case study of process innovation for e-business transformation in a Korea-based leading property & casualty insurance company. The company initiated three years-long e-business transformation program to remain competitive and to keep sustainable growth under risky and down economy. The program, which covered enterprise-wide business processes such as product, marketing & sales, customer, claim, investment & loan, accountings, etc., included redesigning processes from customers' viewpoint and then implementing process-aligned information systems. Leadership, sponsorship, change management, performance measurement, business and IT alignment, empowerment, and customized methodology, were emphasized throughout the program. As a result, the company could expect not only improvements in customer-centricity, sales productivity, and operational excellence but also increased revenues and profits in the next three years. The presented case addresses a feasible approach for enterprise-wide e-business transformation. Although the strategies, actions, and business and IT models are not described in detail due to confidentiality, the methodology and the success factors would be applicable to other insurers and possibly organizations in different industries.

• 품질경영학회지
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• 제32권4호
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• pp.196-207
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• 2004

TDR(Tear Down & Redesign)means that renounce the past resolutely, from a white paper condition, let's change directions. That is, let's redesign from the basic of the establishment of the construction process. Through the switchover the conception, innovate totally the whole existing processes. TDR is the best core innovation activity. The ultimate aim of the TDR activity induces the employees to do more productive business and obtain excellent results in the future by solving the problems, which are the nonproductive business in the business process on the objective view, the business that customers don't recognize the value, the same old practice of business, and the unsettled business from the restriction of resources. By organizing the related to workers of those business, they can solve the problems for 3-4months by full time working This paper inquires what are the obstruction factors on the process of executing TDR activity. Through the search of the reformation plan for the improvement of immersion degree, it presents some methods to be successful business.

• 한국전자거래학회지
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• 제8권3호
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• pp.197-217
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• 2003

ebXML은 e비즈니스를 위한 글로벌 표준으로서 그 동안 기업간 협력의 가장 큰 장애물로 여겨졌던 정보 시스템의 이질성을 극복할 수 있는 대안을 제시하는 기술이다. ebXML에서는 전체적 인 프레임워크를 구성하는 주요 요소로서 거래 절차를 기술하는 비즈니스 프로세스, 거래에 이용되는 공통의 용어와 그 의미를 정의하고 있는 핵심 컴포넌트, 거래에 필요한 정보를 저장하고 검색하는 레지스트리, 거래 문서의 전송을 위한 메시징 서비스 등을 정의하고 있다. 이러한 구조를 기반으로 ebXML에서의 거래 절차는 비즈니스 프로세스에서 요구하고 있는 다양한 비즈니스 문서의 교환에 의해서 수행되며, 이때 필요한 비즈니스문서의 모델은 핵심 컴포넌트를 기반으로 저작된다. 본 논문에서는 우선 ebXML의 기술 구조 및 관련기술 동향에 대하여 살펴보고, ebXML 핵심 컴포넌트 및 이를 기반으로 비즈니스 프로세스의 수행에 필요한 비즈니스 문서를 생성하는 기술에 대하여 분석한다.

• 산업공학
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• 제20권1호
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• pp.79-86
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• 2007

In B2B e-commerce environments, many initiatives for process modeling have made efforts to design business processes correctly. Especially, Petri nets have been widely used as a good theory to design and verify process models. Therefore, we propose the process modeling method for the B2B e-commerce based on Petri nets. First of all, a B2B process model based on BPSS is represented by the UML activity diagram. Second, the activity diagram is transformed to a Petri net model. For the transformation, well-behaved building blocks/control structures and the modeling rules for inter-organizational workflow processes are proposed. Third, the process is partitioned into sharable processes for individual business partners. Finally, according to needs of individual business partners, the sharable processes are modified by well-structured refinement rules. The whole procedure is explained with the purchase process of an e-bookstore.

• Journal of Information Technology Applications and Management
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• 제29권6호
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• pp.63-80
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• 2022

In this paper, we study structural changes and performance gains in condition-based maintenance process redesign when mobile IoT technology is embedded into urban railway rolling stock. We first develop condition-based maintenance To-Be process model in accordance with the IoT deployment scheme. Secondly, we draw upon theoretical framework of redesign process analysis to develop performance evaluation method suitable to predictive maintenance shift from As-Is ordinary maintenance practice. Subsequently, To-Be process performance evaluations are conducted adopting both the quantitative and qualitative method for time, cost, and dependability dimensions. The results ascertain the considerable benefits captured through detection abnormality prior to actual rolling stock failure occurrence, and details of performance improvements and enhancement of standardization level is revealed. The procedures and results presented in this paper offers useful insights in the fields of IoT economic analysis, condition based maintenance, and business process redesign.

• 융합보안논문지
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• 제7권2호
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• pp.27-37
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• 2007

기업 경영환경의 급격한 변화로 과거 공급자 중심의 경영패러다임은 고객 및 프로세스 중심의 경영패러다임으로 변화하고 있으며 이러한 변화에 민첩하고 유연하게 대응하며 지속적으로 변화하는 기업만이 시장에서 생존할 수 있는 시대가 되었다. 기업은 통합 생산성을 고려하여 프로세스를 재설계하고 내부업무를 통합하는 등 비즈니스 프로세스를 통합하여 경영의 효율성을 극대화하기 위해 많은 투자를 한다. 이러한 노력은 기업운영차원에서 반드시 필요하지만 오늘날 빠르게 변화하는 시장과 고객의 요구에 대처하면서 기업의 전략과 연계하여 운영차원으로 적용하지는 못하고 있다. 효율적인 경영을 통해 얻을 수 있는 이점에는 한계가 있으며 기업내부경영의 효율화가 극대화되어도 치열한 경영환경 하에서 경쟁우위를 차지할 수 있는 요소가 되지는 못한다. 따라서 기업은 시장에서 살아남고 경쟁우위를 유지하기 위해 새로운 가치를 창출할 수 있는 전략을 도출하여 빠르게 프로세스에 적용하고 지속적으로 관리해야 한다.

• 한국콘텐츠학회논문지
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• 제6권4호
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• pp.38-45
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• 2006

오늘날 대부분의 조직들은 프로세스 중심의 업무 관리를 위해 노력하고 있고, 이를 위한 Business Process Management(BPM)의 개념은 점차 확산되어 가고 있는 추세이다. ISO 9001:2000 품질경영시스템이 Business Process Re-engineering(BPR)의 영향을 받았고, 프로세스 중심적인 경영시스템이기 때문에, BPM은 ISO 9001:2000 품질경영시스템과 다르지 않다고 본다. 한국과학기술정보연구원(KISTI)은 2003년 11월 11일에 ISO 9001:2000 인증은 받았고, BPM 기반의 품질정보시스템을 구축하였다. KISTI의 품질정보시스템은 BPM을 기반으로 하여 프로세스 경영을 잘 지원할 것이며, BPM과 품질경영을 접목한 새로운 사례가 될 것이다.