Application of visual decision making process in the development of business process reengineering vision and implementation plan

  • Published : 1997.11.01

Abstract

Business process reengineering(BPR) aims at a radical redesign of our business processes in order to achieve dramatic improvements in their performance. However, the fact that many BPR projects have failed hesitates the companies who have started to use BPR or who are planning to do so. Implementing a radical plan from a cross-functional perspective needs a more careful consideration of process vision, preventive measures and contigency plan. Our research suggests to use a visual decision making process (VDMP) in the development of a process vision and implementation plan. A BPR project of Carlaon School of Mnagement (CSOM) at the University of Minnesota is illustrated to show our suggested methodology.

Keywords

References

  1. Business Week Getting Really for Strategic Change: Surviving Business Process Redesign Belmonte,Rocco W.;Richard J. Murray
  2. Journal of Management Information Systems v.12 no.2 Identifying sources of Reengineering Failures: A Study of the Behavioral Factors Contributing to Reengineering Risks Clemons,Eric K.;Matt E.Thatcher;Michael C.Row
  3. Professional Service Trends BPR and BPM: Market Analysis and Outlook Dataquest
  4. Sloan Management Review no.Summer The New Industrial Engineering: Information Technology and Business Process Redesign Davenport,Thomas H.;James E.Short
  5. Process Innovation : Reengineering Work Through Information technology Davenport,Thomas H.
  6. Harvard Business Review no.July-August Reengineering Work : Don't automate, obliterate Hammer,Michael
  7. Re-engineering the corporation : A manifesto for Business Revolution Hammer, Michael;James Champy
  8. BPR: Success Strategy and Detailed Methodologies Kim,Hyo S.;K.H.Kim
  9. Proceedings of Pan-Pacific Conference XIII, May 28-31 Using Visual Decision Marking Process for Business Process Reengineering Kim,Jae K.
  10. Korea Economic Daily Newspaper Dynamic Reengineering: Implementation Strategy for Business Innovation Kim, Soung H.;J.S.Lim;J.K.Song;Y.Jang;T.Y.Chung
  11. Decision Analysis and its Application Kim,Soung H.;B.H.Jeong;J.K.Kim
  12. Business Reengineering v.1 no.2 Lee,Soon C.
  13. Re-engineering Your Business Morris, Daniel;Joel Brandon
  14. The Team Handbook: How to Use Teams to Improve Quality Scholtes,Peter R.(et al.)
  15. Proceedings of 1993 Annual MIS Conference New Management Toward 21st Century: Top-Pride of Samsung Life Insurance Sung,Tae K.;J.Kim
  16. Proceedings of 13th Pan-Pacific Conference, May 27-30 Critical Success Factors for Business Reengineering Sung,Tae K.
  17. Working Paper BPR Success and Failures: Why and Why not? Sung,Tae K.