• 제목/요약/키워드: Business Service Industry

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산업체 위탁급식소의 웰빙 메뉴 특성 및 현황 (Characteristics and Current Status of Well-being Menus Served in Contract-managed Workplace Foodservice)

  • 권수연;이상묵;이영미;윤지현
    • 대한영양사협회학술지
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    • 제16권1호
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    • pp.1-12
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    • 2010
  • This study was conducted to characterize well-being menus and to examine the service frequency and profitability of those served in the contract-managed workplace foodservice. In-depth interviews were conducted with six persons who were in charge of menu management in the headquarters of six different foodservice management companies during March, 2007. In addition, 122 set menus consisting of 777 menu items, which were on one month menus served during January to April, 2007, were collected from three workplace operations managed by three different foodservice management companies. As a result of the in-depth interviews, four categories of well-being menu items were extracted: 'medicinal functional menu item', 'environmentally-friendly menu item', 'natural food menu item', and 'harmful components-limiting menu item'. Accordingly, a well-being menu item was defined as 'a menu item with increased nutrition value or decreased health risk by changing food material or cooking method'. When the menu items (n=777) were analyzed by applying the definition and categories, approximately 14% of the items were identified as well-being menu items and most of them were either medicinal functional (65%) or natural food menu items (33%). Approximately 59% of the 122 set menus included at least one well-being menu item, and therefore they were named the well-being set menus. These well-being set menus, however, were not significantly different from the rest set menus in terms of profitability as measured by the contribution margin. The results of this study could be useful for foodservice management companies to develop and plan well-being menus targeting workplace foodservice operations.

개인 건강 라이프로그 서비스에서 보안 참조 모델에 관한 연구 (A Study on Security Reference Model in Personal Health Lifelog Services)

  • 이명규;황희정
    • 한국인터넷방송통신학회논문지
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    • 제16권4호
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    • pp.109-115
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    • 2016
  • 라이프로그는 개인차원에서 일상생활을 오랫동안 기억하거나 공유하기위한 단순한 기록목적으로 시작되었지만 최근 다양한 기업들이 각각의 전문성을 활용한 분석방법을 도입함으로써 개인의 삶의 질이 향상되는 새로운 라이프로 그 비즈니스가 형성되고 있다. 이러한 중요한 장점에도 불구하고 개인 건강 라이프로그 서비스는 데이터의 보안에 관련된 사용자 입장에서는 피할 수 없는 중요한 도전을 제기하고 있다. 개인 건강 라이프로그 서비스가 활성화되면서 사용자 개인정보 침해가 발생하고 사용자의 민감한 의료정보가 유출되는 문제가 증가되고 있다. 본 논문에서는 개인 건강 라이프로그 서비스를 위한 보안 참조모델을 제시하고자 한다. 제안된 보안 참조모델은 건강 라이프로그 서비스 제공을 위한 개인 정보 보호 방안에 명확한 지침을 제시하여 관련 분야의 산업 활성화 및 신 시장 개척을 이끌어 낼 수 있을 것으로 예상된다.

인터넷 게임 방송에서 나타나는 인기 채널의 특징과 비교: Twitch TV를 중심으로 (Characteristics and Comparison of Popular Channels on Internet Game Broadcasting: Focus on Twitch TV)

  • 한석희
    • 한국인터넷방송통신학회논문지
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    • 제16권4호
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    • pp.7-14
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    • 2016
  • 본 연구는 인터넷 방송 중 게임을 전문적으로 하는 미국의 Twitch TV(트위치 TV)에서 나타나는 인기 채널을 분석한다. 현재 한국에서 인터넷 방송은 아프리카가 실질적 독점을 하고 있으나, Twitch TV는 전 세계적으로 인기가 높으며 현재 한국에서 영향력을 확대하기 위해 노력 중에 있다. 구체적으로 본 연구는 1월부터 6월까지 매주 금요일 9시에 Twitch TV에서 나타나는 국내(한국)와 해외의 인기 채널을 총 20회 조사한 뒤, 채널에서 나타나는 (1) 시청자(접속자) 수 (2) 게임의 출연수 (3) 게임의 장르 (4) 게임의 개발 국가의 차이점을 입체적으로 조사하였다. 인터넷 방송은 지상파 TV와 달리 시청률의 개념은 없지만, 채널에 연결 된 접속자 수를 기반으로 인기 채널이 구별 될 수 있다. 이를 통해, Twitch TV의 특징을 연구하고, 더 나아가 인터넷 방송의 미래에 대해서도 토론한다.

CM전문가의 직업윤리에 관한 연구 (A Study of Construction Management Professionals' Vocational Ethics)

  • 김승진;권준범;이재욱;김한수
    • 한국건설관리학회논문집
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    • 제13권3호
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    • pp.89-98
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    • 2012
  • CM시장의 성장은 CM전문가의 활동 영역을 확대시키는 긍정적인 기회와 함께 CM전문가 직업윤리의 확보 제고라는 도전도 함께 던지고 있다. CM전문가 직업윤리의 확보 제고는 개인적인 차원에 국한되는 것이 아니라 CM기업적 산업적 차원에서도 중요한 의미를 지닌다. 본 논문의 목적은 CM전문가에게 요구되는 직업윤리의 중요도와 현재 수준을 비교 분석하여 주요 특징과 시사점을 도출하는 데 있으며, 이를 위해 중요도-실행도 분석(Importance-Performance Analysis)기법을 분석 도구로 활용하였다. 연구 결과, 발주자에게 성실하고 질 높은 CM서비스를 제공하고 이를 제공할 수 있는 CM역량을 보유하는 것이 CM전문가에게 요구되는 가장 중요한 직업윤리로 나타났다. 그러나 현 수준은 이에 미치지 못하는 것으로 나타났으며 기업규모 및 직급에 따라 CM전문가의 직업윤리를 바라보는 시각에 유사점과 차이점이 있다는 것을 발견할 수 있었다.

한국 전자무역의 글로벌 전략과 과제에 관한 연구 (A Study on the Global Strategy and Challenges of Paperless Trade in Korea)

  • 윤수영
    • 통상정보연구
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    • 제12권1호
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    • pp.3-33
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    • 2010
  • Paperless trade is a new trade paradigm that has innovated on traditional trade procedures, which relied on manual work in the past, and applied an IT-based e-document standard. To realize paperless trade in Korea, a lot of efforts have been made. Korea has overcome many difficulties, a lack of awareness, trials and errors, etc. at the initial introduction stage and strived to establish a stable infrastructure through the government's policy support and active cooperation with the trade business communities and related organizations. Now, Korea became a well-known leader in IT industry, especially in the paperless trade infrastructure and strategic policies. The one-stop trading system named 'uTradeHub' is operated by a paperless trade service provider, Korea Trade Network(KTNET). uTradeHub includes trade finance and settlement, customs clearance and export and import logistics, improving trading procedures and reducing related expenses. Private-Public joint efforts from Korean government and private sectors which have respectively fulfilled their role and function with market-oriented practical policies and strategies has lead Korea a world leading country in paperless trade. Moreover, Korea expended its efforts to the global areas. Korea has started to activate multi-national paperless trade alliances such as PAA(Pan-Asia e-Commerce Alliance), ASEAL(Asia Europe Alliance for Paperless Trading) as well as established the bilateral cooperative networks with China and Taiwan. The one-stop trading system, uTradeHub should keep close cooperations between nations since trade itself is implemented in a cross-border ways. In the near future, it is expected uTradeHub can achieve best results in the simplification of procedures and cost savings when an international linkage is completely established with international cooperations.

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소비자 이슈에 대한 CSR 활동의 산업별 차이분석 (Analyzing Differences in CSR Activities of Consumer Issues among Industries)

  • 김광용;이상철;서영호
    • 품질경영학회지
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    • 제41권4호
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    • pp.567-580
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    • 2013
  • Purpose: This study aims to develop measuring tools for 'Consumer Issues' of ISO 26000, the international standards for corporate social responsibility(CSR), and propose strategic suggestions on the CSR implemention by analyzing the differences among various industries. Methods: In order to test the research models, structured questionnaires were used and nationwide surveys were conducted targeting at customers who have had experiences in using the products and services from the companies which published CSR reports. In addition, for the empirical analysis of data, the models were verified with AMOS confirmatory factor analysis(CFA). Results: From the result of the analysis of differences among industries, it was shown that level of CSR activities was high in public sectors, followed by service industries and manufacturing. It was also shown high in air transport and the electrical and electronic industries, while it was confirmed low in energy and environment related industries such as energy, automobile and chemical industries. As a result, strategic approaches are suggested, considering the different characteristics of each industry in implementing CSR. Conclusion: This study has developed measuring tools for 'Consumer Issues' to research the core subjects and issues of ISO 26000, the international standards for CSR. It has confirmed the characteristics and differences regarding 'Consumer Issues' among industries and proved that industries can provide guidelines for the implementation of CSR activities through approaching and researching various issues from interested parties. This study has also suggested the importance of customer awareness of CSR activities and active communications by industries.

패션기업의 사회적 책임 활동 연구 (A Study on Social Responsibility Practices of Fashion Corporations)

  • 최민경;성희원
    • 한국생활과학회지
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    • 제22권1호
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    • pp.167-179
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    • 2013
  • In recent years, Corporate Social Responsibility (CSR) has received particular attentions from both practitioners and scholars. This study focused on Korean national fashion businesses and identified various types of CSR practices in addition to social contributions. Besides, comparison in corporation by size of the number of full-time employees and sales volume were examined. A total of 1054 cases of 147 brands, 86 corporations between 2000 and 2012 were collected from internet articles and brand home pages. Findings were as follows. First, the types of CSR activities were categorized into the following six: economic responsibility, legal responsibility, consumer protection, protection of worker's right, protection of environment, and social contribution. Social contribution took largest portion of CSR activities (67.7%), followed by environmental protection (14%), and protection of worker's right (6.2%). The other three types presented limited cases but included negative aspects of CSR. Social contribution consisted of six sub categories (culture & art, sports, education, donation, voluntary service, and campaign), and donation took the largest part of social contribution area. Second, comparing 86 corporations by the size of the number of full-time employees, companies more than 300 employees (38.1%) were more likely to practice CSR activities. Similarly, companies with more than 500 billion won sales (13.1%) were more active in their CSR activities than their counterparts. Suggestions are given for improving CSR practices to fashion business.

미디어 콘텐츠 기업의 무형자산 중심 지식재산 가치 연결 전략: 아이코닉스 애니메이션 뽀로로에 대한 탐색적 사례연구 (Value Articulation Strategy of Media and Content Company: Mainly Focused on Iconix's Animation 'Pororo' Case)

  • 고영희;이서현
    • 지식경영연구
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    • 제17권3호
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    • pp.181-206
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    • 2016
  • Under the influence of growing popularity of "hallyu" (Korean wave), corporates that have copyrights such as music, movie, drama as their core competitiveness are showing continuing growth. In Addition, they built on contents are rapidly growing, interests in protection and management of intellectual property rights linked to contents are growing. Global contents development corporates are making great efforts to create profits out of copyrights. They could utilize original contents to strengthen brand value use it to produce additional contents in current market. Also they take advantage of existing storyline of the contents and strong brand to explore new markets. This paper looks into Value articulation model by Professor James Conley and analyzed the firms that utilized intellectual property rights to extend the period of protection, strengthen their competitiveness and succeeded in breaking into new market by using the rights they possess. Also, this paper examines the usage of intellectual property rights and business expansion strategy of of Iconix, the Korean entertainment company, which gained tremendous popularity in last ten years using this model. In Value articulation model, Conley classifies the process of exploiting the portfolio of the single product's(or service's) intellectual property right for a period of time into three stages ; value transference, value translation, value transportation. Pororo's strategy of utilizing intellectual property right is suggestive to domestic entertainment companies. Under the influence of hallyu" (Korean wave), domestic contents such as movies, dramas and music are enjoying the high level of popularity recently not to mention animations. In reality, Korean entertainment companies who have no background or experience of Intellectual property rights are not creating enough added values compared to fast growing market. It is believed Iconix's intellectual property rights management strategy will suggest positive aspects to domestic companies. Moreover, I hope various intellectual property rights management strategies including Conley's value articulation are studied and they can make contributions to managing domestic entertainment companies.

SNS 소셜 빅데이터를 통한 아웃도어 의류 소비자 특성과 주요 아웃도어 의류 브랜드 현황 분석 (Analysis of Outdoor Wear Consumer Characteristics and Leading Outdoor Wear Brands Using SNS Social Big Data)

  • 정혜정;오경화
    • 한국의류산업학회지
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    • 제18권1호
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    • pp.48-62
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    • 2016
  • Consumers have come to demand high quality, affordable prices, and innovative product designs of the outdoor wear market due to their well-being and leisure oriented lifestyle. A new system of business in outdoor wear has emerged in the process through which corporations have endeavored to satisfy such consumer needs. Outdoor wear brands have utilized social network services (SNS) such as Facebook and Twitter as means of marketing and have built close relations with consumers based on communication through these media. Recently, explosively escalating SNS data are referred to as social big data, and now that every consumer online is a commentator, reviewer, and publisher, the outdoor wear market and all of its brands have to stop talking and start listening to how they are perceived. Therefore, this study employs Social $Metrics^{TM}$, a social big data analysis solution by Daumsoft, Inc., to verify changes in the allusions related to outdoor wear market found on SNS. This study aims to identify changes in consumer perceptions of outdoor wear based on changes in outdoor wear search words and trends in positive and negative public opinion found in SNS social big data. In addition, products of interest, the major brands mentioned, the attributes taken into consideration during purchases of products, and consumers' psychology were categorized and analyzed by means of keywords related to outdoor wear brands found on SNS. The results of this study will provide fundamental resources for outdoor wear brands' market entry and brand strategy implementation in the future.

국내 패션 멀티브랜드 스토어의 유형별 전략 및 발전방향 (Classifications and Strategic Directions of Multi-brand Fashion Stores in Korea)

  • 김수연;황진숙
    • 한국의류학회지
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    • 제35권5호
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    • pp.587-600
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    • 2011
  • This study presents the strategic directions for Korean multi-brand fashion stores by running in-depth industry research and market analysis. Over 20 professionals were selected from Korean multi-brand fashion stores for this study and in-depth interviews were conducted to evaluate related subjects. The results of the study were as follows. First, Korean multi-brand fashion stores could be classified into three criteria: operating ownership, merchandise mix, and store identity. Second, operating ownership criterion was chosen for further investigations of strategies and directions of the multi-brand fashion stores. The operating ownership criterion consists of three types; department store types, specialty store types, and boutique types. Each type deploys different buying practice, organizational strategies, and distribution channels. Lastly, the suggested strategic directions for each type are summarized as follows. The 'department store type' should utilize its strong direct buying capabilities and acquisition of merchandising can be more effectively managed. The store should utilize its strong buying power as a tool to develop new private brands (PBs). For 'specialty store type', two key factors have been derived: market share expansion and positioning themselves to become a new distribution channel. To respond to these factors, the store needs to be perceived as a brand then diversify its business. Strengthening its brand will allow it to expand into a new distribution channel and also enable a strategic partnership with its competitor brands. The factors influencing 'boutique type' is personalization and uniqueness. With an emphasis on the uniqueness of products and merchandising it will be able to implement the role as a personal shopper and stylist to provide a very personalized service to its customers.