• Title/Summary/Keyword: Business Operations

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A Study on the Effect of On-Dock System in Container Terminals - Focusing on GwangYang Port - (컨테이너터미널에서 On-Dock 시스템 효과분석에 관한 연구 - 광양항을 중심으로 -)

  • Cha, Sang-Hyun;Noh, Chang-Kyun
    • Journal of Navigation and Port Research
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    • v.39 no.1
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    • pp.45-53
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    • 2015
  • These days Container Terminals are focusing on increasing the quantity of containers and shipping lines choose Terminals by referring to the key elements of a terminal to perform the overall operation the fastest such as the location of the terminal, discharging ability, keeping environment, and other elements related to shipping in general. Container terminal is able to offer On-Dock service has become an important factor for shipping lines to choose that terminal. In this paper, we propose an algorithm for On-Dock system work algorithm, the algorithm Empty container exports, Full Container algorithm and The aim of our study focus on both container's gate out time and search for the effective terminal operation which is using the general On-Dock system through several algorithm like container batch priority, gate in and out job priority and empty container yard equipment allocation rule based on the automatic allocation method and manual allocation scheme for container. Gathering these information, it gives the priority and yard location of gate-out containers to control. That is, by selecting an optimum algorithm container, container terminals Empty reduces the container taken out time, it is possible to minimize unnecessary re-handling of the yard container can be enhanced with respect to the efficiency of the equipment. Operations and operating results of the Non On-Dock and On-Dock system is operated by the out work operations (scenarios) forms that are operating in the real Gwangyang Container Terminal derived results. Gwangyang Container terminal and apply the On-Dock system, Non On-Dock can be taken out this time, about 5 minutes more quickly when applying the system. when managing export orders for berths where On-Dock service is needed, ball containers are allocated and for import cargoes, D/O is managed and after carryout, return management, container damage, cleaning, fixing and controlling services are supported hence the berth service can be strengthened and container terminal business can grow.

A Study on System Requirements for Integrated Electronic Document Management System (IEDMS) (통합전자문서체계구현을 위한 요구기능 분석 연구 -A사의 전자문서관리 사례를 중심으로-)

  • 권택문
    • Journal of Information Technology Application
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    • v.2 no.1
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    • pp.55-81
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    • 2000
  • An Electronic Document Management System(EDMS) is an electronic system solution that is used to create, capture, distribute, edit, store and manage documents and related structured data repositories throughout an organization. Recently, documents of any type, such as text, images, and video files, and structured databases can be controlled and managed by an office automation system and an EDMS. Thus, many organizations are already using these information technologies to reduce process cycle-times. But what the organizations are missing is a integrated system the current workflow or office automation system and provides immediate access to and automatic routing of the organization's mission-critical information. This study tried to find out the user's requirements for integrating current information system and relatively new technology, electronic document management system in order to improve business operations, productivity and quality, and reduces waste. integration of electronic document management system(EDMS) and office automation system and proper use of these technological will improve organization's processes, and compress the process cycle-times. For this study a case study was done by a project team in cooperation with a government organization(say A company). Through this case study valuable electronic document management and office automation system requirement have been identified and reported for providing a system model in order to design an Integrated EDMS(IMDMS).

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A Study on the Application of Transfer Equipment Pooling Systems for Enhancing Productivity at Container Terminals (컨테이너터미널에서 생산성 향상을 위한 이송장비 풀링시스템 적용방안에 관한 연구)

  • Cha, Sang-Hyun;Noh, Chang-Kyun
    • Journal of Navigation and Port Research
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    • v.38 no.4
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    • pp.399-407
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    • 2014
  • Due to the increase of container terminals, as the volume of terminals become distributed, the competition of preserving existing volume and inviting new volume are becoming fierce, and various ways for processing terminal volume and inviting volume are being sought. Container terminal efforts to maximize efficiency in order to improve the volume handling capability and productivity by both expansion of the latest equipment and development of the latest terminal system. There are a variety of factors that influence the improvement of productivity at container terminals. Among them, in the case of yard transfer equipment, if it were to convert from the method of a Yard Tractor(YT) being fixed allocated to a certain Gantry Cranes(GC) to a Pooling System that processes in a method that properly distributes and allocates a Yard Tractor(YT) to multiple Gantry Cranes(GC), the terminal productivity and the fusibility of YT may be increased. The KPI which is an indicator for the productivity at container terminals is GC productivity and since GC productivity cannot exceed the speed of physical GC operations, a Pooling System is applied to increase productivity which its meaning and effect is massive. Here in the Report, we produce the Pooling Algorithm system to improve the efficiency of the transported equipments in container terminal which is actually applying for this method and have compared Non pooling system with Pooling system in the fields. By introducing a transfer equipment pooling system and enhancing the productivity compared to other terminals, it may become an essential factor for increasing the continuous service quality and profitability in terms of terminal business.

Analytical Study of the Customer Satisfaction for Public Marina by application of the Designated Management System in Japan (지정관리자제도 도입 공공마리나의 이용객 만족에 관한 분석적 연구 - 일본의 공공마리나를 중심으로 -)

  • Jung, Won-Jo;Lee, Han-Seok;Lee, Myung-Kwon
    • Journal of Navigation and Port Research
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    • v.38 no.4
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    • pp.429-435
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    • 2014
  • In general, Introducing of the Designated Manager System (DMS) of public facilities has been promoted as part of administrative reforms for planning improvement of service for customers by a private and budget cuts of operations management. DMS has begun to be introduced to the public marina facilities in earnest in 2006, it is evaluated positive about efficiency in terms of business(budget cuts). However, there is no discussion about efficiency (likes service satisfaction of client-side) from the marina whose major job is service. The primary purpose of this study is to clarify the benefits and challenges as a result of the Designated Manager System (DMS) launch implemented by local governments, following the relevant amendments to the Local Government Law. The second purpose is to clarify, from the viewpoint of users, what changes have taken place after the DMS launch, focusing on public marinas operated under the DMS. As for the primary purpose, the study is intended to clarify the economic benefits of the DMS and the significance of the DMS launch at a prefectural government level. This will help us assess whether it would be worthwhile to encourage private companies or non-profit organizations (NPO) to participate in the management and operation of public facilities under the DMS scheme. Most of the studies to date have examined the benefits of the DMS launch, focusing on the economic benefits for local governments. This study is intended to clarify the benefits and disadvantages to users of the DMS launch from the viewpoint of users.

The Study of a Development Plan of the Industrial Security Expert System (산업보안관리사 자격제도 발전 방안에 대한 고찰)

  • Cho, Yong-Sun
    • Korean Security Journal
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    • no.40
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    • pp.175-207
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    • 2014
  • This paper focuses on the study of a development direction of the industrial security Expert system. First of all, in order to manage Industrial security system, we need to have law, criminology, business and engineering professionals as well as IT experts, which are the multi-dimensional convergence professionals. Secondly, industrial organizations need to have workforce who can perform security strategy; security plan; security training; security services; or security system management and operations. Industrial security certification system can contribute to cultivate above mentioned professional workforce. Currently Industrial Security Expert(ISE) is a private qualification. However, the author argued that it have to be changed to national qualification. In addition, it is necessary that the system should be given credibility with verifying the personnel whether they are proper or not in the their field. In terms of quality innovation, it is also necessary that distinguish the levels of utilization of rating system of the industrial security coordinator through a long-term examination. With respect to grading criteria, we could consider the requirements as following: whether they must hold the degree of the industrial security-related areas of undergraduate or postgraduate (or to be); what or how many industrial security-related courses they should complete through a credit bank system. If the plan of completing certain industrial security-related credits simply through the credit bank system, without establishing a new industrial security-related department, has established, then industrial security study would be spreaded and advanced. For private certification holders, the problem of the qualification succeeding process is important matter. Additionally, it is necessary to introduce the certifying system of ISMS(Industrial Security Management System) which is a specialized system for protecting industrial technology. To sum up, when the industrial security management system links the industrial security management certification, industrial security would realize in the companies and research institutions dealing with national key technology. Then, a group synergy effect would occurs.

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The Influence of Food-Service's Social Responsibility Activities to Corporate Image, Long-Term Orientation, Positive Word of Mouth (외식기업의 사회적 책임활동이 기업이미지, 장기지향성, 긍정적 구전에 미치는 영향)

  • Jeon, Chang-Seok;Yoo, Young-Jin
    • The Journal of the Korea Contents Association
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    • v.15 no.7
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    • pp.555-566
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    • 2015
  • Socially responsible activities done by the food-service companies increase corporate their competitiveness and can be used as a marketing strategy for the preparation for their future corporate image through positive word of consumer mouth. Food-service companies will lose competitiveness if they overlook socially responsible activities, which risks their long term sustainability. For one month, June 1 to June 30, 2014, after explaining the purpose and validity to staff and customers, the researcher asked them to complete a questionnaire via Self-administered Questionnaire Survey Method and gathered it.532 questionnaires out of 540 were returned and, excluding 22 insincerely replied questionnaires, 510 questionnaires were used for empirical analysis of the research material. he summary analysis for the research hypotheses are as follows :First, socially responsible activities(economic, charity and environmnetal responsibility) had a positive(+) effect on corporate image. Second, socially responsible activities had a positive(+) effect on long-term orientation. Third, socially responsible activities had a positive (+) effect on word of mouth. This study is worthwhile because it empirically confirms that food-service companies carry out socially responsible activities. his study confirms that socially responsible activities and business operations that fulfill this responsibility can be used as a marketing strategy, which reveals consumers' value of social responsibility.

The Effects of Information Systems Quality on the Performance of Emotional Labors : Focused on the Airline Call Centers (정보시스템 품질이 감정노동 성과에 미치는 영향: 항공사 콜센터를 중심으로)

  • Park, Wonhee;Kim, Shinkon;Kim, Changkyu
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.12
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    • pp.8800-8811
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    • 2015
  • When the crucial role of the agent in communicating with the customer is acknowledged well enough to relieve the agent's stress, it will lead to the decrease of the agent's emotional labor and the improvement of the business organization's performance simultaneously. However, the research on the relationship between information system and the emotional labor has been scarcely conducted even though the importance of the emotional labor is actively researched and discussed these days. Therefore, much effort has been put in this study to fine out how the quality of airline call center information system affects expectations-conformation and how expectations-conformation and self-efficacy affect performance of Emotional Labors. Analysis of the results to target a call center agent 436 people, When you provide them with quality information systems, it increased satisfaction and pride in their job. This mechanisms subsequently reduces the strength of the emotion labor, which ultimately improves the service performance. The implications of this study can be summarized as following: First, this research presented practical guidelines to the organization's decision-makers related to the airline call center operations in order to introduce and expand successful call center information system. Second, this research suggested the possible method to inspect and diagnose the system by way of applying the measurement model mentioned in this research into the airline information system and analyzing it. Third, the performance-measuring model developed in order to measure the performance of the airline call center information system can also be used when we carry out the performance-measuring task in the similar information system as the basis of diagnosing the situation and presenting the driving directions.

A Study on Building of City Image through the Design System for Public Transportation - Focus on the Design Case for Seoul Public Transportation - (대중교통 디자인시스템을 통한 도시이미지 형성에 관한 연구 - 서울시 대중교통 디자인의 아이덴티피케이션 개념적용과 시스템화 방안 -)

  • Yang, Seung-Ju;Kim, Byung-Jin
    • Archives of design research
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    • v.19 no.1 s.63
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    • pp.89-98
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    • 2006
  • As the concept of city changes city is viewed in the perspective of business to make profits, not in the perspective of physical space. In the case of Korea urbanization processed over the level of 80% and the formation of identity is suggested for the way to improve city competitiveness as of globalization and liberalization. Seoulentered the level of developed countries in the perspective of functions and facilities, but its image is evaluated poor because of the lack of cultural competitiveness, tourismattractiveness and service system. Dependency of public transportation which is public facilities representing city indirectly is very high, but in information service and visual systems of pubic transportation operations and management are not enough and differentiated image and loyalty are hard to find. In 2004 government of city of Seoul suggested modifications, but compared to London, Paris and Tokyo consistent system, the lack of control and management of use environment of design, excessive visual information and destruction of connection are pointed out. Therefore to solve these problems the introduction of design system is needed to develop identity after applying characteristics and regulations for using to disordered visual stuff. These procedurescan be explained as City Identity Program (CIP) and this study tries to embody city image through public transportation design system. As the study method for this the status of public transportation design system of London, Paris and Tokyo were searched and compared to that of Seoul. Based on this systematization of symbol marks per public transportation being used right now, the development of design guidelines to form identity, relation of design and the strategy of systematization per method and media were proposed.

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A Case Study on Chlorine Dioxide Usage at a Conventional Water Treatment Plant (기존 정수장 이산화염소 시범도입 사례연구)

  • Lee, Song-Hee;Lee, Byung-Doo;Kim, Jin-Keun;Seog, Kwon-Soo;Lee, Joung-Taek
    • Journal of Korean Society of Environmental Engineers
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    • v.27 no.1
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    • pp.115-119
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    • 2005
  • As the regulations on DBPs are tightened, many water treatment plants (WTPs) in Korea have already introduced or will introduce enhanced coagulation, alternative disinfectants and advanced treatments such as ozonization and granular activated carbon to improve drinking water qualify. After a phenol leakage accident at the Nakdong-River in 1991, 26 WIPs in Korea introduced carbon dioxide generators, but there has been no accumulation of significant operating data. This research summarizes things that should be considered for the introduction of carbon dioxide disinfection process to WTPs based on one year operation data from A WTP that has had high concentration of DBP during a specific period in the summer. The removal efficiency of DBP was $30{\sim}40%$, but those of 2-MIB, Geosmin were less than 10%. The generation rate of $ClO_2$ by-products such as chlorite and chlorate were $70{\sim}100%$ of input dosage, but the ratios increased over time. At the same time, strong chlorine odors may be produced in the distribution system when $ClO_2$ was used with $Cl_2$ as a result of reaction between the chlorite and residual chlorine.

Study on the Public Library Space Guideline of Integrated Measurement and Management System (공공도서관의 공간구성체계 표준모델에 관한 연구)

  • Kong, Soon-Ku;Kim, Hyeong-Seok;Lee, Sung-Geun
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.21 no.4
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    • pp.49-66
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    • 2010
  • The development of modern science and technology has a tremendous impact on culture and communication. Therefore a library that typically serves to collect, arrange and provide information is required to perform more diversified roles to stay abreast with changing modern society. Recent surge in demand for public library construction or remodeling is expected, but we still are in an actual condition that there is no model about the library spatial operation which considers the type and a service size of library. the purpose of this study is to examine the conditions for the rational and systematic spatial management of public library in today`s changing information society, to make a case study on the state of spatial management, and to suggest the efficient rearrangement of spatial component as a solution. In this study, for rapid assembly and remodeling business plan of the library can be referred to, we should do following things for the development of a standard model which has a rational space operations that correspond to the library features and services size. Firstly, analyze the space configuration of our nation's public libraries. Secondly, collect and analyze the libraries' spatial configuration in our nation and at abroad. Thirdly, define the next stretch of public library buildings by their types and develop a reasonable model as to the spatial configuration and present it.