• 산업공학
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• 제25권3호
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• pp.300-308
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• 2012

For convenient business process modeling we propose a mathematical approach to obtain appropriate process structures. In this paper, we define business process structural constraints, on which basis, using Social Network Analysis (SNA), we analyze the frequency of handover occurrences among performers in social network. We here present, therefrom, a new, mathematical approach to business process modeling that proceeds by identifying the social relations among activities.

• 대한산업공학회지
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• 제35권1호
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• pp.40-50
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• 2009

Knowledge-based services are largely dependent upon human-driven works. Therefore, considering human characteristics is required when modeling processes for knowledge-based services. As an emerging technology for Business Process Management, Human Interaction Management and its supportive process management can be an alternative to deal with human-driven processes. However, current HIM does not suggest concrete method for modeling conditions that are essential to realize supportive process management. And the condition modeling of HumanEdj, the only HIM software implemented, reveals the problem of complexity. As a solution, this paper suggests a fact-oriented ontological approach to process modeling. The approach uses human-friendly form of facts for condition modeling.

• International Journal of Quality Innovation
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• 제6권1호
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• pp.74-97
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• 2005

IDEF0 is the IEEE standard for functional enterprise modeling and has been used for business process modeling or process mapping in US and Europe. But it does not reflect the potential benefits of modeling and simulation of the dynamic aspects of an enterprise or a system. On the other hand, simulation tools concentrate mostly on the simulation of material flows and are difficult to include information flows and control flows. Additionally, the simulation models that include elements such as queues, event generators and process nodes is a visual interactive representation for the model builder, but is inconvenient for the domain expert. In an attempt to fill that void, we provide an integration of business process and simulation models in this paper. An enhancement of the IDEF0, called parameterized IDEF0, is proposed and its conversion mechanism to network simulation model is developed. Using this methodology, business process models for alternative systems can be evaluated and compared through simulation on time, cost, and quality metrics. As an application of the proposed methodology, economic evaluation of EDI (Electronic Data Interchange) for time-based BPR (Business Process Redesign) is demonstrated. In addition to BPR, the developed methodology may be further integrated with ABC (Activity Based Costing), TQM (Total Quality Management), and economic evaluation of information systems.

• 한국건설관리학회논문집
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• 제11권4호
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• pp.41-50
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• 2010

1960~70년대 도시의 무분별한 개발로 2000년대에 들어 도심은 공간 활용을 높이는 개발이 필요로 하게 되었다. 이에 2003년 도시 및 주거환경정비법이 개정되어 이전의 도심재개발사업 등이 도시환경정비사업으로 바뀌어 진행 되고 있다. 최근의 도시환경정비사업은 대형화 복합화의 대규모 사업으로 진행되고 있다. 이러한 사업은 다양한 참여 주제자, 이해관계자, 사업시행자 등 사이의 원활한 의사소통을 중요시 하고 있으나 표준화된 업무 절차가 없어 어려움이 있다. 이에 본 연구에서는 도시환경정비사업 중에 조합방식의 절치를 분석하고, BPMN(Business Process Modeling Notation) 모델링 방식을 통해 도식화하여 다양한 참여 주체자들에게 공통의 업무프로세스 모델을 제시함으로써 참여 주체자들이 절차를 쉽게 파악하고 이해할 수 있을 것으로 기대한다. 더 나아가 의사소통을 원활하게 하고 사업의 참여도를 높여 사업 기간을 단축하는 효과를 얻을 수 있을 것이다.

• 한국전자거래학회지
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• 제12권2호
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• pp.249-267
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• 2007

BPM(Business Process Management)에 대한 관심이 커지면서 BPM 시스템의 상호운용성을 확보하기 위해 프로세스 모형화, 실행과 운영, 모니터링과 통제 측면에서 여러 표준들이 등장하고 있다. 본 연구의 목표는 BPM 표준의 도입전략을 제시하고, BPM 표준 도입기업이 활용할 수 있는 세부적인 BPM 표준 적용 가이드라인을 개발하는 것이다. 프로세스 모형화 측면의 BPMN(Business Process Modeling Notation), 프로세스 실행과 운영 측면에서의 BPEL(Business Process Execution Language), 모니터링과 통제에 초점이 맞춰진 BPQL(Business Process Query Language) 등의 BPM 표준 도입 전략을 제시하고 각 표준들의 활용 가이드라인을 개발하였다. 본 연구에서 제시한 표준 도입 전략과 활용 가이드라인을 활용하여 기업들은 BPM 표준을 자사의 솔루션에 적용하는 과정에서의 시행착오를 줄임으로써 보다 효율적인 개발이 가능할 것으로 기대된다.

• 정보처리학회논문지D
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• 제14D권1호
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• pp.97-106
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• 2007

본 논문은 비즈니스 프로세스와 업무 로직을 분리하여 비즈니스 프로세스를 손쉽게 모델링하고 이를 바탕으로 협업을 가능하게 하는 B2Bi 협업 워크플로우 모델링 시스템을 설계 및 구현하였다. 협업 워크플로우 모델링 시스템은 비즈니스 프로세스 모델링 도구, 실행 엔진, 모니터링 도구 3개의 컴포넌트로 구성되어있다. 첫째, 비즈니스 프로세스 모델링 도구는 애플리케이션의 비즈니스 로직을 신속, 정확하게 반영하는 프로세스 맵을 구축하는데 사용된다. 둘째, 실행 엔진은 비즈니스 프로세스 인스턴스를 위한 실시간 실행 환경을 제공한다. 셋째, 모니터링 도구는 현재 진행되고 있는 비즈니스 프로세스에 대한 실시간 모니터링 기능을 제공한다. 또한 기존 시스템인 레거시 시스템과의 연동을 위해 XML 및 J2EE 기반으로 유연성, 확장성을 지원할 수 있도록 하였으며 새로운 기업 전략과 운용에 필요한 해결책을 제시한다.

• 대한산업공학회지
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• 제27권1호
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• pp.37-46
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• 2001

Business process(workflow) analysis has been recognized as a core step to building information systems. However, most analysts have recognized that deriving consistent business process artifacts even in a simple business domain is very difficult, since most analysis methods give the designers narrative and/or diagrammatic tools that do not support rigorous analysis rules. This often generates inconsistent analysis results, leading to create useless information systems and resulting in tremendous budget wastes. To overcome this weakness, this paper presents a declarative business process modeling method called contract-collaboration net(cc-net), which is not only somewhat formal but also useful to the practitioners. A case study on bank domain is presented to illustrate our approach.

• 산업경영시스템학회지
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• 제29권3호
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• pp.119-127
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• 2006

In this paper, we present a systematic approach to translating BPML(Business Process Modeling Language) into the ${\pi}-Calculus$. BPML is an executable business process modeling language, like BPEL4WS(Business Process Execution Language for Web Services). It is difficult to find a systematic approach to formalizing these languages; but, by formalizing them, the behavior of the processes can be analyzed and compared so that optimal processes can be designed. For this formalization, we analyzed the activity types and contexts of BPML and suggested the definitions of semantics for each type and context by using the ${\pi}-Calculus$. In addition, we have shown the usefulness of our formalization scheme in that a typical order fulfillment process represented in BPML can be translated into the ${\pi}-Calculus$.

• 디지털산업정보학회논문지
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• 제17권1호
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• pp.45-55
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• 2021

Recently, competition in the interior remodeling business is fierce. However, the interior remodeling business is basically B2B, and in this business, sales are basically dictated by the capabilities of salespeople. Therefore, in this study, we intend to develop a model for the core competency of salespeople in the interior remodeling business. To this end, based on the research on the existing competency and competency modeling, the competency model of the salesperson was derived using Dubois' overlay method. A total of 12 core competencies could be defined through the first and second modeling. The subject of this study was focused on LG Hausys, the most representative interior remodeling company in Korea. Based on the core competencies developed in this way, overall sales competencies can be raised through the development of a training course to enhance the sales competencies of salespeople, and a more efficient and objective HR.

• 산업공학
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• 제20권1호
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• pp.79-86
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• 2007

In B2B e-commerce environments, many initiatives for process modeling have made efforts to design business processes correctly. Especially, Petri nets have been widely used as a good theory to design and verify process models. Therefore, we propose the process modeling method for the B2B e-commerce based on Petri nets. First of all, a B2B process model based on BPSS is represented by the UML activity diagram. Second, the activity diagram is transformed to a Petri net model. For the transformation, well-behaved building blocks/control structures and the modeling rules for inter-organizational workflow processes are proposed. Third, the process is partitioned into sharable processes for individual business partners. Finally, according to needs of individual business partners, the sharable processes are modified by well-structured refinement rules. The whole procedure is explained with the purchase process of an e-bookstore.