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http://dx.doi.org/10.7232/IEIF.2012.25.3.300

Business Process Modeling using Process Structural Constraints and Social Relations  

Yu, Yeong-Woong (Department of Industrial Engineering, Pusan National University)
Kim, Seung (Department of Industrial Engineering, Pusan National University)
Bae, Hye-Rim (Department of Industrial Engineering, Pusan National University)
Publication Information
IE interfaces / v.25, no.3, 2012 , pp. 300-308 More about this Journal
Abstract
For convenient business process modeling we propose a mathematical approach to obtain appropriate process structures. In this paper, we define business process structural constraints, on which basis, using Social Network Analysis (SNA), we analyze the frequency of handover occurrences among performers in social network. We here present, therefrom, a new, mathematical approach to business process modeling that proceeds by identifying the social relations among activities.
Keywords
Business Process Management(BPM); process modeling; process structural constraints; social relation;
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