• Title/Summary/Keyword: Business Innovation

Search Result 2,804, Processing Time 0.029 seconds

An Effect on Service Satisfaction by Information Valuation Evaluation Factor in M-commerce Industry (모바일 커머스 산업에 있어서 정보가치 평가 요인이 무선인터넷 서비스 만족에 미치는 영향 연구)

  • Kim, Min-Cheol;Yang, Young-Bae;Kim, Doo-Gyung;Davaadorj, Nyamsuren
    • Journal of Digital Convergence
    • /
    • v.8 no.3
    • /
    • pp.95-113
    • /
    • 2010
  • The mobile commerce (m-commerce) has very high market value unlike other technology innovation areas in IT industries and also changing rapidly. Therefore, it is fact that the development of the effective business strategy is challenging in a digital convergence era of m-commerce context. In most of the researches, m-commerce has dealt with conceptual study such as establishment of definition. There are not many studies of influence of information valuation evaluation on users' satisfaction have done so far. In this paper, we have reported a theoretical study as well as empirical analysis and examined an influence of information valuation evaluation have on users' satisfaction. A questionnaire was constructed and data were collected from 192 users of m-commerce system. The results indicated that users' satisfaction was affected by information valuation evaluation and difference between cost satisfaction and service quality satisfaction according to users' specialty.

  • PDF

Strategies for Continuous Transactions with Customers for B2B Software Retailers: Case Study (B2B 소프트웨어 유통 중소기업을 위한 고객과의 지속거래 유지 전략: 사례 연구)

  • Choi, Yong-Jun;Kim, Wan-Ki
    • Journal of Distribution Science
    • /
    • v.16 no.12
    • /
    • pp.81-93
    • /
    • 2018
  • Purpose - The purpose of this study was to propose a specific and empirical continuous transaction strategy through service quality of improvement to small and medium Korean companies whose main business is B2B distribution and sale of general-purpose SW. Research design, data, and methodology - The research procedure is largely divided into two phases. In the first phase, the service quality, the customer satisfaction, and the continuous transaction research hypothesis and the verification are carried out. Experimental data were collected from 450 companies, CEO companies of SMEs innovation institutes, and 510 companies from medium and large enterprises. From September 15 to October 5, 2015, 215 questionnaires were used. And research hypothesis and test were conducted by SPSS SW Ver. 20. Results - The results of the study confirm that service quality has a positive effect on customer satisfaction and continuous transaction: as the detailed items for improving the service quality, 'responsiveness', 'assurance' and 'empathy' have been adopted. Therefore, there are critical factors of a company's survival through continuous transaction. Conclusions - Through this study, we confirmed that the survival of small businesses require continuous improvement in service quality. Among the factors improving service quality, empathy means service satisfaction of customers; so, it is necessary to continuously improve it by evaluating customer satisfaction. Responsiveness means rapid response to customer needs and reliability; it is necessary to enhance customer responsiveness by continuous job training and service training. Finally, assurance is the same as sales product or after service. This means that it is necessary to not only issue the "supply contract," but also improve the reliability of the sales product by securing the competence of the consulting professional. However, because the service quality measurement factors selected in this study are the measurement factors that are mainly applied to large companies or those in the service industries, it is important to consider the type of sales of software distribution companies.

Pre-treatments of initial materials for controlling synthesized TaC characteristics in the SHS process (탄탈륨 카바이드 분말 특성제어를 위한 원료 전처리 기술)

  • Sim, Jae Jin;Choi, Sang Hoon;Park, Ji Hwan;Park, Il Kyu;Lim, Jae Hong;Park, Kyoung Tae
    • Journal of Powder Materials
    • /
    • v.25 no.3
    • /
    • pp.251-256
    • /
    • 2018
  • We report the feasibility of TaC production via self-propagating high temperature synthesis, and the influence of the initial green compact density on the final composite particle size. Experiments are carried out from a minimum pressure of 0.3 MPa, the pressure at which the initial green body becomes self-standing, up to 3 MPa, the point at which no further combustion occurs. The green density of the pellets varies from 29.99% to 42.97%, as compared with the theoretical density. The increase in green density decreases the powder size of TaC, and the smallest particle size is observed with 1.5 MPa, at $10.36{\mu}m$. Phase analysis results confirm the presence of the TaC phase only. In the range of 0.3-0.5 MPa, traces of unreacted Ta and C residues are detected. However, results also show the presence of only C residue in the matrix within the pressure range of 0.6-3.0 MPa.

Suggestions for Social Enterprise Status and Sustainability (사회적기업 현황과 지속가능성을 위한 제언)

  • Lee, Deok-Soo
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.21 no.6
    • /
    • pp.95-107
    • /
    • 2016
  • This paper discussed the status of a social enterprise that is being actively pursued in recent years. In addition, the study looked at the social enterprise in Gangwon actually about what the factors affecting the sustainability of social enterprises. The most important priority is 'value creation and communication of the stakeholders' category i) Communication with the social mission of an ongoing quest and corporate internal and external stakeholders, efforts to enhance the social reputation, ii) social organizations in the community and productive relationships with suppliers were two appeared to be the most important factor, "Finance and support" sector, was found to be an important factor in the efficient operation through the effective use of government policy support and sponsorship projects generate operating income. Second, the it was a 'internal business processes' communication efforts and conflict resolution mechanisms through the involvement of employees in the internal affairs division appeared to be important, Finally, we showed that expression and whether the existence of a successor group of entrepreneurial leadership, learning and innovation sector is an important factor affecting the sustainability of the social enterprise.

A Study on the Effect of Venture Capitals' Investments Capabilities on the Investment Performance of Venture Company (벤처캐피탈 투자역량이 벤처기업의 투자성과에 영향을 미치는 요인에 관한 연구)

  • Chun, Yang-Woo;Ha, Kyu-Soo
    • Journal of Korea Society of Industrial Information Systems
    • /
    • v.21 no.6
    • /
    • pp.125-135
    • /
    • 2016
  • It is well known that the encouraging startups play a major role for innovation in an economy. Thus, venture capital are indispensable for the growth of startups. The literature on investment performance of venture capital reveals that the investment strategies depend largely on the characteristics and capabilities of venture capital. Therefore, investment capability of venture capital is important. There are various investing roles that can be identified by venture capital when determining what kind of startup to invest in, whom to invest with, how to invest, how to post-investment management after investment, and so on. This research was conducted to understand the effect of investment capabilities of venture capital on investment performance. To do so, we surveyed 70 venture businesses in the Seoul and Gyeonggido region for an empirical analysis. The empirical results of this paper are summarized as follows. First, the financial performance of venture firms is influenced by the financial capacity of venture capitalists, and investment evaluation of venture capital. Second, the business performance of venture firms is influenced by the marketing support consulting of venture capital, and investment evaluation of venture capital.

The Study on Internet of Things(IoT) Ecosystem Analysis and Its Policy Direction in Gyeonggi Province (경기도 사물인터넷 생태계 분석을 통한 정책방향 수립에 관한 연구)

  • Kim, Myung Jin;Lee, Jihoon
    • Journal of the Economic Geographical Society of Korea
    • /
    • v.19 no.1
    • /
    • pp.18-32
    • /
    • 2016
  • In the Hyper-connected society, each country set up its own policy and central government as well as provincial government makes a basic plan of developing IoT. Gyeonggi provincial government needs to cope actively with the changing international and national circumstances. The purpose of this paper is to frame policy as a provincial government with analysis IoT industry-academia-institute-governments ecosystem and in-depth interview. There are IoT related SMEs in Gyeonggi, especially manufacturing business and device fields. Universities are doing IoT researches by R&D funds from central as well as provincial governments. Central government-affiliated Institutions are researching. It is necessary for Gyeonggi provincial government to establish policy in order to actively operate IoT ecosystem while each innovation actors are cooperated in doing IoT; system/governce maintenance, environments and test-bed for the application.

  • PDF

Quality Performance Management System for Construction Projects Using Quality Performance Indicators (품질성과지표 중심의 건설프로젝트 품질성과관리시스템 개발)

  • Lee, Hyun-Soo;Park, Moon-Seo;Song, Sang-Hoon
    • Korean Journal of Construction Engineering and Management
    • /
    • v.7 no.3 s.31
    • /
    • pp.76-85
    • /
    • 2006
  • Quality is the core competence for customer satisfaction in current competitive business environments. The manufacturing companies regard the quality as the success factor in enhancing competitiveness and foremost concept of the management innovation. But in many cases, the basis for the quality management and the action programs are not prepared yet. In construction industry, normally schedule and cost have priority over quality and the level of overall quality is relatively lower than other industries. This is caused by the vague quality goal and result-oriented management. This study suggests the quality performance indicators for measuring performance objectively, and develops the continuous quality monitoring system based on those indicators. By using this system, the quality improvement can be expected and corporate quality competitiveness can be ensured.

Research on the Structure and Application of Fuzzy Environmental Impact Assessment Model

  • Tien, Shiaw-Wen;Hsneh, Chia-Hsiang;Chung, Yi-Chan;Tsai, Chih-Hung;Yu, Yih-Huei
    • International Journal of Quality Innovation
    • /
    • v.5 no.2
    • /
    • pp.45-62
    • /
    • 2004
  • Any business activities may have impact on environment to a certain extent. Enterprises must find appropriate approaches to measure the impact on these environmental aspects, which can be used as the basis to direct enterprises' efforts to improve the environmental impact. The method used to evaluate significant factors in life cycle assessment standards is the one most commonly used by enterprises in general to measure environmental impact. By this method, the decisive factors of each environmental aspect are given scores according to the preset scoring standard of the organization. The scores are added up for each aspect and ranked to assess major environmental aspects. The drawback of this assessment method, that is, it ignores the degree to which each of these factors affects the environment, results in poor credibility. Therefore, this study attempts to solve some qualitative problems by applying to fuzzy theory, in particular, by identifying appropriate fuzzy numbers through fuzzy sets and membership function. Moreover, the study seeks to obtain a crisp value in the process of defuzzifization in order to make up for the shortfall of the original method in dealing with relative weight of decisive factors and thus increase its applicability and credibility. The department of light production of an electronics company is used as an example in this study to measure environmental aspects by employing both the traditional significant factor method and the fuzzy environmental impact assessment model proposed in this study. Based on verification and comparison of results, the model proposed in this study is more feasible as it reduces partiality in decision-making by taking the relative weights of decisive factors into consideration.

Artificial Intelligence and Blockchain Convergence Trend and Policy Improvement Plan (인공지능과 블록체인 융합 동향 및 정책 개선방안)

  • Yang, Hee-Tae
    • Informatization Policy
    • /
    • v.27 no.2
    • /
    • pp.3-19
    • /
    • 2020
  • Artificial intelligence(AI) and blockchain are developing as the core technology leading the Fourth Industrial Revolution. However, AI is still showing limitations in securing and verifying data and explaining the evidence for the results, and blockchain also has some drawbacks such as excessive energy consumption and lack of flexibility in data management. This study analyzed technological limitations of AI and blockchain and convergence trends to overcome them, and finally suggested ways to improve Korea's related policies. Specifically, in terms of R&D reinforcement, we proposed 1) mid- and long-term AI /blockchain convergence research at the national level and 2) blockchain-based AI data platform development. In terms of creating an innovative ecosystem, we also suggested 3) development of AI/blockchain convergence applications by industry, and 4) Start-up support for developing AI/blockchain convergence business models. Lastly, in terms of improving the legal system, we insisted that 5) widening the application of regulatory sandboxes and 6) improving regulations related to privacy protection is necessary.

Effect of the Organizational Culture of the Revenue Officer on Organizational Satisfaction and Job Performance (세무공무원의 조직문화가 조직만족과 직무성과에 미치는 영향)

  • Hong, Soon-Bok
    • The Journal of the Korea Contents Association
    • /
    • v.11 no.7
    • /
    • pp.366-373
    • /
    • 2011
  • This study aims to present basic directions and implications of the organizational culture and job performance by analysis of the causal path between the variables acknowledging the important role of the organizational satisfaction on the assumption that the organizational culture which is developed for improvement of the revenue officer's job performance by the taxation organization. In the results of analysis, the clan culture, hierarchy culture and market culture except the culture of innovation have positive effects on the organizational satisfaction, and the higher the organizational satisfaction, the higher efficiency of the performance of the tax administration affairs become, so the job performance becomes increase. This can be the results that the characteristics of the tax organizational culture which conducts the taxation administration affairs by the clan culture which is hierarchical and emphasizes the business performance through teamwork, and the market culture which emphasizes the results reflect the job performance. Therefore, the organizational culture that develops sense of ownership and being performed autonomously and responsibly should be created in order to increase the competitiveness in the organizations and to increase the job performance efficiently by the members of the organization to have worthwhile feeling.