• 한국식생활문화학회지
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• 제26권3호
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• pp.261-270
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• 2011

The purpose of this study was to investigate the relationship between 'family-work conflict/work-family conflict', job burnout, job satisfaction, and individual job performance in the employees at the restaurants in Daegu City. The sample of this study consisted of employees at the restaurants in Daegu City who visited the 2010 Daegu Food Tour Expo between October 7 and October 10. A total of 302 questionnaires were analyzed using statistical methods of factor analysis, reliability test, and covariance structural analysis. The research findings were as follows; firstly, work-family conflict was positively related to job burnout, secondly, job burnout was negatively related to job satisfaction and individual job performance and thirdly, job satisfaction was positively related to individual job performance. However, there was no relationship between family-work conflict and job burnout. The reason for rejection of the relationship between family-work conflict and job burnout was that family-related affairs were not important enough to affect job burnout among restaurant employees in Korea. This phenomenon happened differently in the US. Therefore, currently, restaurant managers in Daegu City should pay much attention to work-related affairs so as to mitigate job burnout as much as possible among their employees.

• 간호행정학회지
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• 제20권1호
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• pp.1-9
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• 2014

Purpose: The purpose of this study was to ascertain current status of nurses' perception, nursing performance, job stress, and burnout in relation to the Joint Commission International (JCI) hospital accreditation and to verify the relationships among these variables. Methods: This cross-sectional study was performed using questionnaires. Data were collected from 220 nurses who worked at one hospital from April 5 to May 4, 2013. Results: The scores for perception, nursing performance, job stress and burnout in relation to the JCI hospital accreditation were(on a five-point Likert scale) 3.23, 4.01, 3.56 and 3.40 respectively. A positive correlation was observed between perception and nursing performance. Burnout was negatively correlated with perception and nursing performance, and positively correlated with job stress. Conclusion: These results indicate that developing positive perception and reduced burnout in relation to the JCI hospital accreditation can produce good nursing performance. These findings can be utilized to develop strategies for reducing job stress and burnout in relation to the JCI hospital accreditation.

• 유통과학연구
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• 제20권6호
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• pp.33-41
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• 2022

Purpose: This article presents the relationship among the perceived risk of the COVID-19 pandemic, burnout, job insecurity, and employees' job performance in Vietnam. Research design, data, and methodology: The dataset included 310 samples from Vietnamese employees through the internet (Gmail, Facebook, Google form). PLS-SEM is used on Smart-PLS software. Results: Research results show that the perceived risk of COVID-19 has a positive impact on job performance and burnout. At the same time, job insecurity positively impacts burnout and has a negative impact on job performance. The distribution of resources to many jobs (both working and worrying about losing jobs) will reduce job performance. Furthermore, the study shows that workers exposed to COVID-19 risks have higher job performance. At the same time, burnout is not a factor that reduces employees' job performance. Finally, the perceived risk of COVID-19 and job insecurity have nothing to do with each other (perceived risk of COVID-19 does not affect job insecurity). These are two factors that exist independently and in parallel. Conclusions: The authors also suggest some implications in theory and practice from these research results. The implications will reduce anxiety about risks due to COVID-19 and job security for employees.

• 기본간호학회지
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• 제20권3호
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• pp.278-288
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• 2013

Purpose: The purpose of this study was to investigate the influence of communication competence and burnout on nursing performance in intensive care units (ICU). Method: The participants were 209 nurses from four university hospitals. Measurements included a socio-demographic and job related survey, communication competence inventory, the Maslach burnout inventory and a nursing performance scale. Data were collected from February 6 to 24, 2012, with a self-report questionnaire. The statistical analyses were performed with SPSS 18.0 software. Results: The mean scores for communication competence, burnout and nursing performance were 50.49, 84.72, and 62.18, respectively. Communication competence (r=.44, p<.001) and burn out (r=-.32, p<.001) were significantly correlated with nursing performance. In the multiple linear regression, factors influencing nursing performance were communication competence, age and burnout. These variables explained about 46% of the total variance of nursing performance. Communication competence (${\beta}$=.34, p<.001) was the most influential factor. Conclusion: Nurses' poor communication skills and burnout can influence the occurrences of medical errors in ICU nursing performance. The results suggest that good communication and burnout resolution skills programs should be implemented to improve nursing performance efficiency.

• 대한간호학회지
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• 제31권4호
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• pp.571-583
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• 2001

Purpose: The purpose of this study was to examine the levels of burnout experienced by Korean hospital nurses (N=198), and to identify predictors of their nursing outcomes such as job performance, work satisfaction, and productivity. Method: Hierarchical multiple regression was used to identify predictors of each nursing outcomes. Included predictors were nurses' general characteristics, work- related characteristics (role stress and perceived control), and burnout. Results: Korean nurses experienced higher levels of burnout compared to the cutoffs suggested by Maslach and Jackson (1986) and to those in the USA. For each nursing outcome, predictor variables explained 39% of the variance in role performance, 30% of the variance in work satisfaction, and 38% of variance in productivity. Higher personal accomplishment, lower role ambiguity, being staff nurses, and lower emotional exhaustion were related to higher job performance, and higher productivity. Lower role conflict and role ambiguity were also related to higher work satisfaction. Conclusion: Based on the findings of this study, managemental interventions for nurses to reduce their burnout experience are needed. Further study in this area is warranted.

• 한국보육지원학회지
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• 제10권5호
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• pp.175-190
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• 2014

본 연구는 보육교사의 역할수행, 원장의 지지, 소진의 관계를 규명하기 위해 실시되었다. 경기지역 어린이집에 재직 중인 171명의 보육교사를 대상으로 설문지를 통한 조사를 실시하였고, 역할수행 질문지(박복매, 2011)와 사회적 지지 설문지(이재영, 2012), 직무소진 질문지(김혜경, 2011)를 사용하였다. 결과 처리를 위해 빈도분석, 신뢰도 검증, Pearson의 적률상관분석, 회귀분석을 실시하였다. 연구결과 첫째, 보육교사의 역할수행과 원장의 지지, 소진 간의 관계는 모두 유의한 상관관계를 보였다. 역할수행 전체 및 하위변인들은 소진 전체 및 하위변인들과 부적 상관을 보였고, 원장의 지지 전체 및 하위변인들은 소진 전체 및 하위변인들과 부적 상관을 보였다. 둘째, 역할수행이 보육교사의 소진에 미치는 영향력은 부적으로 유의하였다. 역할수행의 하위요인인 교육 및 교수활동은 정서적 고갈, 개인적 성취감 감소와 소진 전체에 유의한 부적 영향력을 주었고, 상담 및 정서적 지원은 비인간화, 개인적 성취감 감소에 유의한 부적 영향력을 주었다. 셋째, 원장의 지지가 보육교사의 소진에 미치는 영향력은 부적으로 유의하였다. 물질적 지지는 정서적 고갈, 비인간화, 개인적 성취감 감소와 소진 전체에 유의한 부적 영향력을 주었고, 평가적 지지는 비인간화, 개인적 성취감 감소에 유의한 부적영향력을 주었다. 본 연구결과를 통해 보육교사의 소진을 감소시키기 위해 역할수행을 효율적으로 수행할 수 있는 방안을 고려해야 함과 원장의 지지를 다각적으로 높여내야 함을 시사 받을 수 있다.

• 한국사회복지학
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• 제56권4호
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• pp.5-34
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• 2004

사회복지사들의 소진결정과정에 영향을 미치는 요인을 조사하고자, 직업과 관련된 8가지 스트레스요인(업무모호성, 업무과중, 문제해결의 어려움, 클라이언트와의 갈등, 수퍼바이저의 지지결여, 기관내 의사소통의 폐쇄성, 관료주의, 무책임성), 4종류의 매개요인(직무스트레스, 전문직역할수행, 기관정책 준수, 클라이언트에 대한 편파성)과 소진의 4구성요인(신체적 탈진, 심리적 탈진, 비인간화, 개인전 성취)으로 이루어진 포괄적인 연구모델을 개발하였다. 본 연구에서 개발된 모델은 사회복지사 207명으로부터 수집된 설문조사 자료를 통하여 검증되었다. 경로분석을 사용하여 변인들 간의 구조관계를 설명할 수 있는 최적 이론구조모델이 선정되었다(df=66, $x^2$=63.250, GFI=0.962, CFI=1.00). 자료분석 결과, 소진은 업무모호성과 업무과중, 문제해결의 어려움, 클라이언트와의 갈등, 수퍼바이저의 지지결여, 기관내 의사소통의 폐쇄성 등의 직업관련 스트레스요인에 의해 증가되는 것으로 나타났다. 한편, 소진을 결정하는 감정적 경로의 매개변인인 직무스트레스는 전문직 역할수행과 기관정책 준수의 정도를 증가시키며, 소진(신체적 탈진, 심리적 탈진, 비인간화)을 증가시키는 것으로 나타났다. 반면, 소진과정의 인지적 경로를 구성하고 있는 전문적 효능성은 전문직역할수행의 정도가 높고 기관 정책준수의 정도 및 클라이언트에 대한 편파성이 낮을 경우 증대되며, 소진을 감소시키는 것으로 나타났다.

• 한국지역사회생활과학회지
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• 제25권2호
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• pp.219-232
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• 2014

This study investigate the mediating effects of academic self-efficacy on the relationship between academic stress and academic burnout of Korean adolescents. A survey was conducted using a convenient sample drawn from 850 students from nine junior high schools in Kunggi-do Province. Data were analyzed using SAS package program. The results show that many students were dissatisfied with their own academic performance. There was a significant positive relationship between academic stress and academic burnout. In particular, academic performance and studying had a significant interaction effect on academic stress. Academic self-efficacy had negative effects on academic stress and academic burnout. Academic self-efficacy partly mediated the relationship between academic stress and academic burnout. These results suggest that improving academic self-efficacy is crucial for preventing and reducing symptoms of academic stress and academic burnout. In this regard, continuous social support and efforts are needed to develop instructional strategies and educational programs that can improve the academic self-efficacy of adolescents.

• International Journal of Advanced Culture Technology
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• 제10권3호
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• pp.18-24
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• 2022

This study attempts to provide basic data for the development of manpower maintenance programs by checking the degree of job stress and emotional burnout for nurses working in a university hospital and identifying factors affecting emotional burnout. Data were obtained through a structured questionnaire survey conducted on 187 nurses. The average score for job stress of nurses was 2.50 (range 1 to 4) and emotional burnout was 3.29 (range 1 to 5). The factors affecting emotional burnout were occupational climate, job demand, job insecurity, and lack of reward, which accounted for 44% of explanatory power. In order to reduce the emotional burnout of nurses, the management of medical institutions needs administrative and financial support. Further, it is necessary to improve the organizational culture regarding job assignment through job analysis, employment security, and a performance-based reward system.

• Human Ecology Research
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• 제59권2호
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• pp.185-197
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• 2021

This study examined the impact of job demand and organizational culture on new task difficulties, burnout, and job satisfaction using a survey data of 145 family specialists in Healthy Family and Multicultural Family Support during the COVID-19 pandemic. We used the job demand-resources model and the competing values model to categorize the four dimensions of organizational culture as a conceptual framework for this study. We found that the mean of work overload was higher than the means of job conflict and job ambiguity. Our latent profile analysis proposed four profiles of organizational culture: cultural absence type, authoritative culture type, middle cultural balance type, and high cultural balance type. The results of multiple regression analyses showed that work overload was positively associated with difficulties in new task performance and burnout, job ambiguity was positively related to burnout, and job conflict and ambiguity were negatively related to job satisfaction. These findings imply that the higher the job demands reported by family specialists, the higher the level of burnout and the lower the job satisfaction. In addition, organizational culture was a unique predictor of burnout and lower level of job satisfaction. Family specialists in the groups with a high cultural balance were Family specialists in the groups with a high cultural balance were more likely to have lower levels of burnout than those in the culture absence and in the middle culture balance, and higher job satisfaction than the other groups. The results suggest that management strategies to build a creative workplace culture can prevent burnout and improve job satisfaction.