• Title/Summary/Keyword: Back-office System

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The Effect of Using of the Hotel Information System on the Service Quality (호텔정보시스템활용이 서비스품질에 미치는 영향)

  • Cho, Sun-Bai
    • Korean Business Review
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    • v.19 no.1
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    • pp.175-191
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    • 2006
  • The purpose of this study is to findout the effect of using of the hotel information system(HIS) on the hotel service quality. To show how important the using level of the information system in the hotel, we surveyed some domestic and overseas deluxe hotels. For an empirical analysis, Authors have collected 574 questionaires from 4 countries during Feburary to August, 2003. Factor Analysis and Regression Analysis were applied in this research. The results are as follows: There are a close relation between using level of the hotel information systems and service quality. Authors insists that to maximize service quality efficiency in the hotel, a balanced using level of the information system should be made in the following fields: front-office operating system(FOS), back-office operating system(BOS), outlet operating system(OOS) and interface operating system(IOS).

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A Study on the Development and Performance Improvement of Chatbot for Office Automation (행정업무 자동화 챗봇 개발 및 성능 향상에 관한 연구)

  • Park, Junsoo;Kim, Youngjun;Jung, Yoonkyo
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2022.05a
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    • pp.158-160
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    • 2022
  • Many office workers spend a lot of time performing repetitive office tasks in inefficient ways. We developed a user-friendly chatbot system based on Kakaotalk to automate repetitive tasks and used the chatbot in the real workplace. In the process of operating the chatbot, if several people use the chatbot at the same time, the server was down or could not respond. To address these issues, we performed code migration of programs used by chatbot back-end servers and tried several ways to improve server performance such as database redesign and load balancing. To determine how much each method affects performance improvement, we measured total request per second and average latency. After that, we proposed ways to improve the problems of using the chatbot in the work environment.

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Design of an Effecient Local Area Computer Communication Network Controller for Office Automation (Contention Resolution Algorithm Based on CSMA/CD) (사무자동화를 위한 근거리 컴퓨터 통신망 콘트롤러 개발에 관한 연구)

  • 이명수;강창언
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.11 no.2
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    • pp.137-145
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    • 1986
  • The contention resolution algorithm with the limited packet delay time as well stable distribution as the packet delay time is proposed and implementes for improving the mean packet delay time in the network employing CSMA/CD as the access method. The implementation of node controller is based on IEEE 802.2 standard logical link control(LLC) and IEEE 802.3 standard medium access control(MAC). Some portion of IEEE 802.3 Standard MAC, and the Binary Exponential Back-off(BEB) algorithm is replaced by the proposed algorithm. From the view of normalized mean packet transmission delay time, the controller implemented here can be applicable to the office-automation system, and the factory-and laboratory-automation environment where the limited time criterion is very significant.

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A Multimedia Mail System using IMAP Protocol (IMAP 프로토콜을 이용한 멀티미디어 메일 시스템)

  • Lee, Bong-Hwan;Park, Mun-Ho;Lee, Ha-Uk;Ju, Gi-Ho;Lee, Chan-Do;Lee, Nam-Jun;Sim, Yeong-Jin
    • The Transactions of the Korea Information Processing Society
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    • v.4 no.5
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    • pp.1297-1307
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    • 1997
  • This paper presents a multimedia mail system which transmit and redeive multimedia mailing messges on Intemet.This mail system is an extension of the exsting e-mail system for multimedia uncluding,text,image,MPEG video,and binary data,The MIME(Multipurpose Intert Mail Extensions)format,which is an extension of REF-822 maill format,is used to reprssent multimedia,and SMTP(Simple Mail Transfer Protocol)is utilized as a mail transport prttocol.The IMAP(Intenet Mail Access Protcol)which privides more functions than the widely used POP(Post Office Protocol)is used as a mailbox retrival protocol.The mail client is complemented on a multimedia PC while the server is implemented on a UNIX system.In the mail system, a mail sending program allows a user to attach binary files such as Postscript files and MPEG compressed video,while a receiving program provides direct interface to application programs to play back received multimedia mail messages.

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Economic Estimation of Heat Storage Type Geothermal source Heat Pump System Adopted in Government office Building by a Payback Period Method (투자비회수기간법을 이용한 공공청사 적용 축열식 지열히트펌프 시스템의 경제성 평가)

  • Ko, Myung-Jin;Oh, Jung-Keun;Kim, Yong-In;Kim, Yong-Shik
    • Journal of the Korean Solar Energy Society
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    • v.27 no.4
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    • pp.175-182
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    • 2007
  • Geothermal-energy has been getting popular as a natural energy source for green buildings these days. As a result Geothermal Source Heat Pump System (GSHPs) was being recognized effective alternative systems to conventional heating and cooling systems owing to their higher energy utilization efficiency. But GSHPs has not been popularized thereby the large amount of initial cost of the system and insufficiency of studies for economic estimation. Therefore GSHPs are being developed to make up for the weak points that are the large amount of initial cost of the system and much annual electricity consumption. In this paper, economic estimation was conducted by payback period method and it shows that the pay back period of Heat Storage Type GSHPs was calculated 6.8 years compared with the absorption Chiller-Heater system and 8.2 years compared with the Ice storage-Boiler system. Heat Storage Type GSHPs also has the lower annual source energy consumption than the conventional heating and cooling systems because of using nighttime electricity.

Studying Business Strategies in a Total Payment Service Market through Mobilians Case (모바일 결제 서비스 시장의 성공요인 분석과 나아갈 방향 모색: [주]모빌리언스[Total Payment Service Provider]사례 중심으로)

  • An, Ji-Hyeon;Yun, Sang-Won;Lee, Mi-Yeong
    • Journal of Digital Convergence
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    • v.4 no.2
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    • pp.127-142
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    • 2006
  • This paper uses a Mobilans case based on software system to derive the results of our study. Recently, the mobile phone payment entered its matured stage and became most frequently used payment method in all internet sites. And, in order to prepare for the future ubiquitous market, every mobile phone payment methods has different speed of development, market status and target segments in the market. This paper also discusses about the background and current status of Korean mobile phone payment market using SMS(Short Message Service) to purchase items on internet which is growing sharply every year. Also, we try find the key factors to succeed in this growing market. In addition to safety, delayed payment and the immediateness for use of mobile phone, we also suggest that a highly developed hardware system is an additional factor under the increased demands for the convenience with various applications.

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The satisfaction and subjective symptom level by indoor air quality in dental parlor in Capital and Jeon-nam area (일부지역 치과위생사의 치과진료실 실내공기질에 대한 만족도 및 자각증상 비교)

  • Choi, Mi-Suk
    • Journal of Korean society of Dental Hygiene
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    • v.11 no.3
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    • pp.405-417
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    • 2011
  • Objectives : A precedent research has documented that indoor air pollution is closely associated with increased the risk of symptom and decreased in job satisfaction. This study was conducted in an effort to assess the relationship of indoor air quality to self-perceived symptom and satisfied with working environment. Methods : This research is based on self-filling survey which 393 dental hygienists who work in seoul and Jeon-nam area participated on October 2010 through January 2011. This survey was compared and analyzed about the level of satisfaction and subjective symptom by the indoor air quality that dental office's working environment. Results : The result of satisfaction degree of hospital working environment was pretty low about office air. Most people mentioned that they were sore and dull all over the back, shoulder, and neck. Also, they were drowsy and exhausted in work place. Conclusions : In conclusion, it is need to improve their quality of life and mental health by developing proper air conditioning system and using one in their work place.

Development of Gas Turbine Simulation Program Based on CFD

  • Jin, Sang-Wook;Kim, Jae-Min;Kim, Kui-Soon;Choi, Jeong-Yeol;Ahn, Iee-Ki;Yang, Soo-Seok
    • Proceedings of the Korean Society of Propulsion Engineers Conference
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    • 2008.03a
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    • pp.150-156
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    • 2008
  • A program based on a 2-D CFD code has been developed to simulate a gas turbine engine. 2-D Navier-Stokes implicit code with $k-\omega$ turbulent model is used in compressor and turbine. Lumped method chemical equilibrium code with 10 species of molecular is applied to combustor with assuming perfect mixture and 100% combustion efficiency at constant pressure state. Fluid properties are shared on interfaces between engine components. Compressor supplies outlet temperature and pressure to combustor. At the same time, combustor also carries temperature and pressure to turbine. The back pressure of compressor outlet is transferred by inlet pressure of turbine. Unsteady phenomena in rotor-stator are covered by mixing-plane method. The running condition of engine can be determined only by given the inlet condition of compressor, the outlet condition of turbine, equivalence ratio and rotating speed.

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A Study on the Spatial Structure and landscape techniques of the Central Government Office(中央官衙) reviewed through the 'Sukchunjeado(宿踐諸衙圖)' ('숙천제아도(宿踐諸衙圖)'를 통해 본 조선시대 중앙관아의 공간구조와 조경기법)

  • Shin, Sang-sup;Kim, Hyun-wuk;Park, Young-kwan
    • Korean Journal of Heritage: History & Science
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    • v.47 no.3
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    • pp.42-59
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    • 2014
  • Han Pilgyo (1807~1878) was a scholar-official in the later period of the Joseon Dynasty. The research results on spatial structure and landscape techniques of the central government office reviewed through the Sukcheonjeado(宿踐諸衙圖) album collection edited by Han Pilgyo are as follows. First, Sukcheonjeado(宿踐諸衙圖) using Sabangjeondomyobeob(四方顚倒描法, a Korean traditional drawing type) is uniquely proven historical data which helps to understand the spatial structure of the center and local government offices and the characteristics of cultural landscape. Secondly, the central government office located in Yookcho(六曹) Street which is the outside Gwanghwamun(光化門) of the Main Palace(Gyeongbokgung, 景福宮) of the Joseon Dynasty has a center facility(Dangsangdaecheong, 堂上大廳) and attached buildings which are distributed from high to low or from left to right, according to its order of presidency in square-shaped portion of land. The main building was located facing south and by considering the administrative convenience, the environmental effect and the practice of Confucian norms this structure reflects a hierarchical landuse system. Thirdly, the main buildings such as Dangsangdaecheong and Hyangcheong(鄕廳), which are the working place for government officials had large square front yards for constructing a practical patio garden. The back garden was tended to reflect the meaning landscape, with such as pond and pavilion. A particular point was the repeated crossing of active space and passive space(movement and stillness, building and yard, yard and garden), which implements the Yin-Yang principle. Fourth, the characteristics that can be extracted from the central government office landscapes are (1) expandability of outdoor space, connects of front gardens, emphasizes the characteristic of serviceable gardens and back gardens, which in turn emphasizes scenic sides, (2) introduction of water features(square-shaped ponds) that can be used as fire-water and considers environmental-amenity and landscape characteristics, (3) introduction of pavilions for relaxation, mental and physical discipline, and the development of back gardens, (4) significance of Jeongsimsoo(庭心樹) in such things as selection of concise landscape plants like lotus, willow, pine, zelkova and so on, and limited plant introduction, (5) environmental design techniques which set importance on not only aesthetics and ideality but also practical value. Thus, these aspects of the government office landscape can be said to be the universality and particularity of Korean traditional landscape technique and can be extracted similarly in the palaces, temples, lecture halls, and houses of the upper class of the Joseon Dynasty.

Examination of trunk muscle co-activation during prolonged sitting in healthy adults and adults with non-specific chronic low back pain based on the O'Sullivan Classification System

  • Alameri, Mansoor;Lohman, Everett III;Daher, Noha;Jaber, Hatem
    • Physical Therapy Rehabilitation Science
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    • v.8 no.4
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    • pp.175-186
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    • 2019
  • Objective: Non-specific chronic low back pain (NS-CLBP) has been related to abnormal trunk muscle activations, but literature reported considerable variability in muscle amplitudes of NS-CLBP patients during prolonged sitting periods. Therefore, the purpose of this study was to examine the differences among homogenous NS-CLBP subgroups in muscle activity, using muscle co-contraction indices as a more objective approach, and their roles on pain development during a 1-hour period of prolonged sitting. Design: Cross-sectional study. Methods: Twenty NS-CLBP subjects with motor control impairment (MCI) [10 classified as having flexion pattern disorder, and 10 with active extension pattern disorder], and 10 healthy controls participated in the study. Subjects followed a 1-hour sitting protocol on a standard office chair. Four trunk muscle activities including amplitudes and co-contraction indices were recorded using electromyography over the 1-hour period. Perceived back pain intensity was recorded using a numeric pain rating scale every 10 minutes throughout the sitting period. Results: All study groups presented with no significantly distinctive trunk muscle activities at the beginning of sitting, nor did they change over time when pain increased to a significant level. Both MCI subgroups reported a similarly significant increase in pain behavior through mid-sitting (p<0.001). However, after mid-sitting, they significantly differed from each other in pain (p<0.01) but did not differ in the levels of muscle activation. Conclusions: This study was the first to highlight the similarities in trunk muscle activities among homogenous NS-CLBP patients related to MCI and compared them to healthy controls while sitting for an extended period of time, and the significant increase in pain over the 1-hour sitting might not be attributed to trunk muscle activation.