• Title/Summary/Keyword: BOT

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Automated Answer Recommendation System Using Convolutional Neural Networks For Efficient Customer Service Based on Text (텍스트 기반 상담시스템의 효율성 제고를 위한 합성곱신경망을 이용한 자동답변추천 시스템)

  • Na, Hunyeob;Seo, Sanghyun;Yun, Jisang;Jung, Changhoon;Jeon, Yongjin;Kim, Juntae
    • Annual Conference on Human and Language Technology
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    • 2017.10a
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    • pp.272-275
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    • 2017
  • 대면 서비스보다 비대면 서비스를 선호하는 소비자들의 증가로 인해 기업의 고객 응대의 형태도 변해가고 있다. 기존의 전화 상담보다는 인터넷에 글을 쓰는 형식으로 문의를 하는 고객이 증가하고 있으며, 관련 기업에서는 이와 같은 변화에 효율적으로 대처하기 위해, 텍스트 기반의 상담시스템에 대한 다양한 연구 및 투자를 하고 있다. 특히, 입력된 질의에 대해서 자동 답변하는 챗봇(ChatBot)이 주목받고 있으나, 낮은 답변 정확도로 인해 실제 응용에는 어려움을 겪고 있다. 이에 본 논문에서는 상담원이 중심이 되는 텍스트 기반의 상담시스템에서 상담원이 보다 쉽게 답변을 수행할 수 있도록 자동으로 답변을 추천해주는 자동답변추천 시스템을 제안한다. 실험에서는 기존 질의응답 시스템 구축에 주로 사용되는 문장유사도 알고리즘과 더불어 합성곱신경망을 이용한 자동답변추천 기법의 답변추천 성능을 비교한다. 실험 결과, 문장유사도 기반의 답변추천 기법보다 본 논문에서 제안한 합성곱신경망(Convolutional Neural Networks) 기반의 답변추천시스템이 더 뛰어난 답변추천 성능을 나타냄을 보였다.

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Experimental identification of nonlinear model parameter by frequency domain method (주파수영역방법에 의한 비선형 모델변수의 실험적 규명)

  • Kim, Won-Jin
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.22 no.2
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    • pp.458-466
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    • 1998
  • In this work, a frequency domain method is tested numerically and experimentally to improve nonlinear model parameters using the frequency response function at the nonlinear element connected point of structure. This method extends the force-state mapping technique, which fits the nonlinear element forces with time domain response data, into frequency domain manipulations. The force-state mapping method in the time domain has limitations when applying to complex real structures because it needd a time domain lumped parameter model. On the other hand, the frequency domain method is relatively easily applicable to a complex real structure having nonlinear elements since it uses the frequency response function of each substurcture. Since this mehtod is performed in frequency domain, the number of equations required to identify the unknown parameters can be easily increased as many as it needed, just by not only varying excitation amplitude bot also selecting excitation frequency domain method has some advantages over the classical force-state mapping technique in the number of data points needed in curve fit and the sensitivity to response noise.

Prospect and strategies of seawater desalination plant in Asia major countries (아시아 주요국의 해수담수화 플랜트 시장전망과 진출방안)

  • Sohn, Jin-Sik;Han, Ji-Hee;Kim, Suk-Hwa;Sheen, Dong-Woo;Lim, Jae-Han
    • Journal of Korean Society of Water and Wastewater
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    • v.24 no.2
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    • pp.157-164
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    • 2010
  • Seawater desalination has vest interest in terms of ultimate water resources for the countries suffering lack of water supply. Water demand is steadily increasing due to the population growth and industrialization in Asia. The objectives of this study are to prospect the desalination market in Asia countries including China, India and Singapore, and to propose possible strategies of getting through Asia water market. Water supply in China is increasing up to $5,322,060m^3$/d in 2015. Northeast coastal areas such as Tianjin, Shandong, Hubei, and Liaoning are expected rapid increase for water demand. The investment of water supply in India would be 1.74 billion dollars during 2006 to 2015. Chennai, Kutch, and Pondicherry have possibility in introducing seawater desalination plants. Singapore is focusing on water reuse, and operating three NEWater plants (water reuse plants). BOT with total solution providing financing, construction, operation etc. is an adequate strategy to getting through China water market, while desalination plant project connecting with power plant is desirable in India. The cooperative system with Korea and Singapore creates synergy effect regarding planning and operating experience of Singapore and EPC ability of Korea.

The Study of Bot Program Detection based on User Behavior in Online Game Environment (온라인 게임 환경에서 사용자 행위 정보에 기반한 봇 프로그램 탐지 기법 연구)

  • Yoon, Tae-Bok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.9
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    • pp.4200-4206
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    • 2012
  • Recently, online-game industry has been rapidly expanding in these days. But, the various game service victimized cases are generated by the bots program. Particularly, the abnormal collection of the game money and item loses the inherent fun of a game. It reaches ultimately the definite bad effect to the game life cycle. In this paper, we propose a Bots detection method by observing the playing patterns of game characters with game log data. It analyzed behaviors of human players as well as bots and identified features to build the model to differentiate bots from human players. In an experiment, by using the served online-game, the model of a user and bots were generated was distinguished. And the reasonable result was confirmed.

Evaluation of Dynamic Characteristics of Slipmeters with Force Platform (하중판을 이용한 미끄러짐 측정기의 동력학적 특성 평가)

  • Kim, Jung-Soo
    • Journal of the Korean Society of Safety
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    • v.27 no.5
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    • pp.1-8
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    • 2012
  • The purpose of this study were to evaluate the dynamic characteristics of the portable slipmeters with respect to actual slipping and to compare their output with those of force platform. The selected slipmeters were commonly used devices for slipperiness measurement in situ floors. Their output quantity represented force (BOT-3000), loss of energy(British pendulum striker) and angle of inclination(English XL). The validity of these devices was studied with respect to actual slipping using a force platform. The precision of these devices was also evaluated with force platform. Based on dynamics of human subject behavior when slipping during normal walking, the all devices tested in this study showed poor performances: low built up ratio, low normal pressure, and long contact time prior to slip. Nevertheless, their results reasonably correlated with those calculated from the ground reaction forces generated by the operation of the selected slipmeters on the force platform although the absolute values of COF from these three devices could be quite different. Also the results showed good repeatability under the some test conditions.

Automated Answer Recommendation System Using Convolutional Neural Networks For Efficient Customer Service Based on Text (텍스트 기반 상담시스템의 효율성 제고를 위한 합성곱신경망을 이용한 자동답변추천 시스템)

  • Na, Hunyeob;Seo, Sanghyun;Yun, Jisang;Jung, Changhoon;Jeon, Yongjin;Kim, Juntae
    • 한국어정보학회:학술대회논문집
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    • 2017.10a
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    • pp.272-275
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    • 2017
  • 대면 서비스보다 비대면 서비스를 선호하는 소비자들의 증가로 인해 기업의 고객 응대의 형태도 변해가고 있다. 기존의 전화 상담보다는 인터넷에 글을 쓰는 형식으로 문의를 하는 고객이 증가하고 있으며, 관련 기업에서는 이와 같은 변화에 효율적으로 대처하기 위해, 텍스트 기반의 상담시스템에 대한 다양한 연구 및 투자를 하고 있다. 특히, 입력된 질의에 대해서 자동 답변하는 챗봇(ChatBot)이 주목받고 있으나, 낮은 답변 정확도로 인해 실제 응용에는 어려움을 겪고 있다. 이에 본 논문에서는 상담원이 중심이 되는 텍스트 기반의 상담시스템에서 상담원이 보다 쉽게 답변을 수행할 수 있도록 자동으로 답변을 추천해주는 자동답변추천 시스템을 제안한다. 실험에서는 기존 질의응답 시스템 구축에 주로 사용되는 문장유사도 알고리즘과 더불어 합성곱신경망을 이용한 자동답변추천 기법의 답변추천 성능을 비교한다. 실험 결과, 문장유사도 기반의 답변추천 기법보다 본 논문에서 제안한 합성곱신경망(Convolutional Neural Networks) 기반의 답변추천시스템이 더 뛰어난 답변추천 성능을 나타냄을 보였다.

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A Machine Learning based Method for Measuring Inter-utterance Similarity for Example-based Chatbot (예제 기반 챗봇을 위한 기계 학습 기반의 발화 간 유사도 측정 방법)

  • Yang, Min-Chul;Lee, Yeon-Su;Rim, Hae-Chang
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.8
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    • pp.3021-3027
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    • 2010
  • Example-based chatBot generates a response to user's utterance by searching the most similar utterance in a collection of dialogue examples. Though finding an appropriate example is very important as it is closely related to a response quality, few studies have reported regarding what features should be considered and how to use the features for similar utterance searching. In this paper, we propose a machine learning framework which uses various linguistic features. Experimental results show that simultaneously using both semantic features and lexical features significantly improves the performance, compared to conventional approaches, in terms of 1) the utilization of example database, 2) precision of example matching, and 3) the quality of responses.

Information Quality Satisfaction of Web Site User (웹 사이트 사용자의 정보품질 만족에 관한 연구)

  • Ham, Bong-Jin
    • The Journal of Society for e-Business Studies
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    • v.9 no.3
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    • pp.169-190
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    • 2004
  • This study involves the test of constructs for measuring the web site user expectation, perceived performance regarding IQ, expectation congruency, and satisfaction about influence overall satisfaction. The findings can be summarized as follows. First, Web-IQ expectation appeared to have a positive effect on Web-IQ perceived performance by expectation congruency and a positive effect on perceived performance by assimilation effect. Second, Web-IQ expectation did bot appear to have a negative effect on Web-IQ expectation congruency. Although that was rejected, it differs from established researches. Some prior Web-IQ expectations that approach to congruency after one's post Web-IQ expectation. Third, Web-IQ perceived performance appeared to have a positive effect on Web-IQ expectation congruency. Fourth, result that analyze about effect that congruency gets to Web-IQ satisfaction although Web-IQ expectation appeared to have a positive effect on overall satisfaction.

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SELF-ADJOINT INTERPOLATION ON Ax = y IN CSL-ALGEBRA ALGL

  • Kang, Joo-Ho;Jo, Young-Soo
    • Journal of applied mathematics & informatics
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    • v.15 no.1_2
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    • pp.503-510
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    • 2004
  • Given vectors x and y in a Hilbert space, an interpolating operator is a bounded operator T such that Tx = y. An interpolating operator for n vectors satisfies the equation $Tx_i\;=\;y_i,\;for\;i\;=\;1,\;2,\;\cdots,\;n$. In this paper the following is proved: Let H be a Hilbert space and L be a commutative subspace lattice on H. Let H and y be vectors in H. Let $M_x\;=\;\{{\sum{n}{i=1}}\;{\alpha}_iE_ix\;:\;n\;{\in}\;N,\;{\alpha}_i\;{\in}\;{\mathbb{C}}\;and\;E_i\;{\in}\;L\}\;and\;M_y\;=\;\{{\sum{n}{i=1}}\;{\alpha}_iE_iy\;:\;n\;{\in}\;N,\;{\alpha}_i\;{\in}\;{\mathbb{C}}\;and\;E_i\;{\in}\;L\}. Then the following are equivalent. (1) There exists an operator A in AlgL such that Ax = y, Af = 0 for all f in ${\overline{M_x}}^{\bot}$, AE = EA for all $E\;{\in}\;L\;and\;A^{*}\;=\;A$. (2) $sup\;\{\frac{{\parallel}{{\Sigma}_{i=1}}^{n}\;{\alpha}_iE_iy{\parallel}}{{\parallel}{{\Sigma}_{i=1}}^{n}\;{\alpha}_iE_iy{\parallel}}\;:\;n\;{\in}\;N,\;{\alpha}_i\;{\in}\;{\mathbb{C}}\;and\;E_i\;{\in}\;L\}\;<\;{\infty},\;{\overline{M_u}}\;{\subset}{\overline{M_x}}$ and < Ex, y >=< Ey, x > for all E in L.

Anthracnose of Strawberry in Korea (국내에 발생하는 딸기 탄저병)

  • 김홍기;남명현
    • Plant Disease and Agriculture
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    • v.5 no.1
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    • pp.8-13
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    • 1999
  • Twenty two different disease on strawberry have been reported in Korea. Their occurrence patterns were depended on the varieties cultivated. Fusarium wilt occurred seriously on var. Hokowase, a variety used for the fields or semi-forcing culture. In recent years, however, anthracnose occurred remarkably as the acreage of forcing culture increases. Consequently, anthracnose reduced the stand rate and yield of the strawberry. Average occurrence rate of anthracnose was 36.9% on major strawberry cropping areas. Nyoho and Akihime, which are popular varieties for the forcing culture, are considered to be susceptible, but Holiwase and Suhong are resistant against this disease. Colletotrichum gloeosporioides and Glomerella cingulata have been reported as casual agents for this disease in Korea. C. gloeosporoides was recently reported, but C. fragariae, known to be a strong pathogen in foreign countries, has bot been found yet in Korea. These two fungal pathogens showed significant differences in some characteristics such as major infection parts of plant and responses to temperatures as well as benomyl resistance. In addition, C. gloeosporioides is more pathogenic than G. cingulata. Because vinly sheltering is effective for control of anthracnose to protect water disposal of the pathogen during the seedling stages, it is strongly recommend to use this method in conjunction with integrated control programs.

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