• Title/Summary/Keyword: Attitude of workers

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요양병원 간호보조인력의 환자안전에 대한 지식, 태도 및 환자 안전활동 (A Study on Knowledge, Attitude, toward Patient Safety and Patient Safety Care Activities among Long-Term Care Hospitals' Nursing Assistants)

  • 강현경;이은숙
    • 한국산학기술학회논문지
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    • 제19권10호
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    • pp.194-205
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    • 2018
  • 본 연구에서는 요양병원 간호보조인력 즉 간호조무사, 요양보호사의 환자안전에 대한 지식, 태도 및 환자안전활동 정도를 파악하여, 요양병원 환자안전관리 역량증진 및 간호보조인력을 위한 교육과정 개발의 기초자료로 활용하고자 시도된 서술적 조사연구이다. 자료 수집은 2017년 3월 2일부터 3월 26일까지 B광역시 소재 요양병원 중 2013년 적정성평가 2등급 이상, 200병상 이상의 6곳에서 근무하는 간호보조인력 230명을 대상으로 구조화된 설문지를 이용하여 수집하였다. 수집된 자료는 SPSS/WIN 20.0 프로그램을 이용하여 실수와 백분율, 평균, 표준편차, t-test, ANOVA, $Scheff{\acute{e}}$ test, 상관관계분석 및 다중회귀분석을 실시하였다. 본 연구의 결과, 요양보호사보다 간호조무사가, 고학력일수록, 환자안전교육을 받은 횟수가 많을수록 환자안전활동 정도가 높은 것으로 나타났다. 또한 환자안전에 대한 지식이 태도에 영향을 미치고, 태도는 환자안전활동에 영향을 미치는 것으로 나타났다. 따라서 바람직한 태도 개선을 위해 직종별 차별화된 교육과 연간 5회 이상의 실제적이고 지속적인 교육 프로그램의 제공이 필요하고 적절한 근무시간 등의 제도개선 또한 필요할 것으로 사료된다. 이 결과를 토대로 요양병원 간호보조인력의 환자안전관리 역량증진 및 환자안전에 대한 지식 향상과 바람직한 태도개선을 위한 교육과정 개발의 기초 자료로 활용할 수 있을 것이다.

한국 다문화 가정의 언어사용과 다문화 수용 양상 (Language use in multicultural families and the acceptance of multiculturalism: A case study of Korea)

  • 고혜정
    • 디지털융복합연구
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    • 제10권10호
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    • pp.47-53
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    • 2012
  • 본 연구에서는 한국 영화 <방가?방가!>, <완득이>를 통해서 얻은 외국인에 대한 한국인의 다문화 수용 양상과 언어와 사회와의 관계를 살펴보았다. 그리고 한국 다문화 가정 속의 언어형태에 대해서 결혼이주민 여성을 대상으로 설문 조사했다. 그 내용과 결과를 정리하면 다음과 같다. (1) 한국인의 다문화 수용 양상은 서로 간의 이해관계가 없는 경우 다소 긍정적이라는 점. (2) 외국인이 쉽게 언어를 접하고 습득할 수 있는 방법은 그 사회와 문화에 있다는점. 외국인 근로자들이 사회 속에서 속어나 은어와 같은 위상 (位相) 언어를 사용하고 있다는 점은 언어와 특정 사회의 관계를 보여 주는 단적인 예라고 볼 수 있다. (3) 한국 다문화 가정 속의 언어형태는 주로 한국어로 사용되지만, "1 언어사용자(monolingual)"와의 원활한 의사소통을 위해 두 개의 언어를 동시에 사용하고 있다는 점이다. 이것을 "2 언어 사용(bilingualism)"이라고 하는데, 본 연구 결과에서는 "청해형 2 언어 사용"의 언어형태를 보이고 있다고 판단된다. 앞으로는 국제화 시대에 향후 한국 사회도 다문화 수용성 개선을 위해서는 다문화 관련 콘텐츠 개발과 의사소통에 국한 시키는 한국어 교육이 아닌 다문화 가정을 위한 "2 언어 사용(bilingualism)" 교육 프로그램 개발이 시급하다고 생각된다.

유통업체의 기업이미지가 PB제품에 대한 소비자태도에 미치는 영향 (An Influence of Distributor's Corporate Image on Consumer Behavior Towards PB Products)

  • 김문정;오영애;김기수
    • 유통과학연구
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    • 제9권4호
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    • pp.83-91
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    • 2011
  • 유통산업의 세계화와 경쟁격화로 유통업체 상표(Private Brand: PB)의 중요성이 부각되면서 유통업체 상표의 구매의도에 영향을 미치는 다양한 선행요인들을 밝히는 연구가 진행되고 있다. 이러한 흐름에 맞춰 본 연구의 목적은 첫째, 유통업체의 이미지가 PB제품을 구매하고자 하는 소비자 태도에 어떠한 영향을 미치는지 확인하였다. 둘째, 소비자의 직업에 따라 PB제품에 대한 지각된 품질에 차이는 어떠한지 확인하였다. 셋째, PB제품을 구매하는 소비자의 직업에 따라 만족도에 차이가 있는지를 살펴보았다. 연구결과를 살펴보면, 첫째, 유통업체의 이미지를 확인하고자 요인분석 결과 윤리성, 신뢰성, 안정성 요인으로 확인되었다. 이러한 요인이 브랜드태도에 미치는 영향을 분석한 결과 윤리성과 안정성은 영향을 미치는 것으로 확인되었다. 그러나 신뢰성은 PB 브랜드태도에 영향을 미치지 않는 것으로 확인되었다. 둘째, 유통업체의 기업이미지가 PB제품에 대한 제품태도에 미치는 영향을 조사한 결과 안정성은 PB 제품태도에 영향을 미쳤으나 윤리성과 신뢰성은 PB 제품태도에 영향을 미치지 않는 것으로 확인되었다. 셋째, 유통업체의 기업이미지가 PB제품에 대한 구매의도에 대한 영향에서는 윤리성은 구매의도에 영향을 미치는 것으로 나타났다. 그러나 신뢰성과 안정성은 영향을 미치지 않는 것으로 나타났다. 넷째, 소비자의 직업에 따른 PB제품의 지각된 품질에 차이가 있는지 확인한 결과 유통업체를 가장 활발하게 이용하는 주부가 가장 높게 나타났으며, 다음으로는 대학생 그리고 직장인 순으로 확인되었다. 다섯째, 소비자의 직업에 따라 PB제품에 대한 만족도를 확인한 결과, PB제품에 대한 만족도에는 유의미한 차이가 나타나지 않았다.

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Risk Assessment of Physical Hazards in Greek Hospitals Combining Staff's Perception, Experts' Evaluation and Objective Measurements

  • Tziaferi, Styliani Gewrgios;Sourtzi, Panayiota;Kalokairinou, Athina;Sgourou, Evi;Koumoulas, Emmanouel;Velonakis, Emmanouel
    • Safety and Health at Work
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    • 제2권3호
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    • pp.260-272
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    • 2011
  • Objectives: The promotion of health and safety (H&S) awareness among hospital staff can be applied through various methods. The aim of this study was to assess the risk level of physical hazards in the hospital sector by combining workers' perception, experts' evaluation and objective measurements. Methods: A cross-sectional study was designed using multiple triangulation. Hospital staff (n = 447) filled in an H&S questionnaire in a general hospital in Athens and an oncology one in Thessaloniki. Experts observed and filled in a checklist on H&S in the various departments of the two hospitals. Lighting, noise and microclimate measurements were performed. Results: The staff's perception of risk was higher than that of the experts in many cases. The measured risk levels were low to medium. In cases of high-risk noise and lighting, staff and experts agreed. Staff's perception of risk was influenced by hospital's department, hospital's service, years of working experience and level of education. Therefore, these factors should be taken into account in future studies aimed at increasing the participation of hospital workers. Conclusion: This study confirmed the usefulness of staff participation in the risk assessment process, despite the tendency for staff to overestimate the risk level of physical hazards. The combination of combining staff perception, experts' evaluation and objective measures in the risk assessment process increases the efficiency of risk management in the hospital environment and the enforcement of relevant legislation.

중소기업을 위한 교육훈련이 고객만족과 행동의도에 미치는 영향에 관한 연구 (A Study on the Effect of Contribution to Customer Satisfaction and Behavioral Intentions by the Education and Trainning for Small and Mindium Sized Firms)

  • 구자활;김영형;오현승;이세재;윤광식;조진형
    • 산업경영시스템학회지
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    • 제33권1호
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    • pp.121-131
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    • 2010
  • Technological innovation depends on the quality of workers, whose ability is the key component to raise business competitiveness. Our study evaluates how satisfactory is the training of workers at small and medium sized firms, and suggest how to improve upon it. We show the theoretical framework for the relation between customer satisfaction and their behavioral intent on the one side, and factors of training service quality. Our result show: (1) Factors affecting customer satisfaction are, in descending order of importance, expertise, policy, follow-up service, attitude and behavior, and convenience. (2) Contrary to established views on the service quality, satisfaction for training would not be the prerequisite variable for intent to act, in case of training service quality. (3) Satisfaction level for training depends on the type of organization in charge of training (government, university, or private sector.) It also varied among different types of business (L-type, A-type, and J-type.) Small and medium sized firms find it difficult to commit to training education due to lack of money and manpower. The recent expansion of free training service would address part of this problem. On the other hand, the outfit in charge of training could boost service quality by customizing their training program to the type of business they cater to.

기혼근로자의 성역할 태도와 일-가족 지향성이 일-가족 갈등/촉진 및 가족친화제도 이용에 미치는 영향 (The Effects of Employees' Gender Role Attitudes, Job Involvement, and Family Involvement on Work-Family Balance)

  • 한지숙;유계숙
    • 가정과삶의질연구
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    • 제25권5호
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    • pp.143-166
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    • 2007
  • This study examined the effects of employees' gender role attitudes, job involvement, and family involvement on their work-family conflicts, work-family facilitation, and utilization of family-friendly corporate policies. Data was collected from 377 full-time married workers from 262 large (more than 300 employees) and 100 small (fewer than 300 employees) private sector companies. The questionnaire's measurements were based on recommendations from the literature review. The questionnaire consisted of the gender role attitude scales, job and family involvement scales, work-family conflict and facilitation scales, and questions pertaining to the employee's utilization of family-friendly corporate policies. The SPSS 12.0 statistical package was used to analyze the collected data. The study found that employees showed more or less egalitarian gender role attitudes and that they were more involved in their family than their job. The employees' responses showed a low rate of utilizing family-friendly policies, but employees from large companies reported a higher utilization of family-friendly policies than those from small companies. There were also gender differences in employees' gender role attitudes, work and family involvement, and utilization of policies. Male workers held more traditional gender role attitudes, had higher levels of job involvement, and had higher rates of utilization of policies than female employees. Meanwhile, employees with children exhibited more traditional gender role attitudes and higher rates of utilization of policies than those without children. Finally, serial hierarchical regression analyses revealed that employees' more egalitarian gender role attitudes and higher job and family involvement predict higher work-family facilitation, while their gender role attitudes and job and family involvement have no significant influence on work-family conflicts. Also, employees from large companies with high job involvement will have significantly higher utilization rates of family-friendly corporate policies.

사무직 기혼여성 부부의 가사노동 분담 실태 및 영향요인 (Division of Household Labor between Married Female Clerical Workers and Their Husbands)

  • 조희금
    • 가족자원경영과 정책
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    • 제2권2호
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    • pp.147-159
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    • 1998
  • Given the dramatic increase in the percentage of married women working in clercial occupations and the inflexibility of work commitments for employees working in this domain, this paper investigates the division of household labor between married female clerical workers and their husbands, and their sources of external help. The total housework time of couples, the percent of total housework done by husbands, and a scale measuring the wife’s perception of the frequency with which her husband does specific household tasks are all used to measure the division of household labor between couples. Data for 143 couples were gathered from using structured questionares and the time dairies that included one weekday and one weekend day. The findings of this study are as follows; 1) The couples receive substantial support in housework from their mothers. 2) Wives spend an average of 23 hours and 26 minutes per week on household labor, whereas husbands spend an average 7 hours and 7 minutes per week. Husbands do an average of 20.9% of all housework done by the couples. Wives typically perceive that their husbands are not frequently participating in a variety of household tasks(mean = 2.88 on a 5-point Likert scale where 1=never and 5=always). 3) Multivariate analysis reveal that working hours is negatively related to while the presence of child under 6 years old is positively related to total housework. Time availability variables(e.g. working hours and the presence of child under 6 years old) and relative resource variables(e.g. the rate of wife’s income on that of husband) are related to the percent of total housework done by husbands. The sex-role attitude variables are related to the wife’s perceptions of the frequency with which her husband does specific household tasks.

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어선원의 직업만족과 이직의도에 영향을 미치는 제요인에 관한 연구 (A Study on the Determinants of Fishermen's Work Satisfaction and Turnover Intention)

  • 황순철;최정윤
    • 수산경영론집
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    • 제27권1호
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    • pp.15-45
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    • 1996
  • The sustained economic growth cannot be expected without the balanced development in all the realms of industries. Korea has recorded the continuous high growth rate of economy, but it is now facing some difficulties in keeping the normal economic growth, because industrial workers do not like to work in some fields, the typical one of which is the fishery works. This thesis aims at studying the determinants of fishermen's job satisfaction(FJS) and the determinants of affecting the fishermen's trunover intention(FTI) to obtain and maintain the man power for fishing boats. This study assumes that the determinants which affact FJS are fishermen's work values, job characteristics, the attitude of accepting their fishery work, and that the determinants which affect FTI are FJS and their perceptions of labor market. This study concerns two kinds of Job satisfaction : one is an intrinsic satisfaction which comes directly from the work itself, and the other is an extrinsic satisfaction comes from the compensation for the work, but in this study “Pollnac's work satisfaction factor” is added as an additional determinant of FJS. There is a difference in job satisfactions between the individuals who have different work values. Some feel more satisfacttion than the others, which can be explained by the internal work values which assume the work is only a means for another objective of life. This study applies Hackman and 014ham's studies to the job characteristics that a worker's job satisfaction is positively related to the core job characteristis of the job. In addition, this study transformed their studies into variables. A job enrichment to reduce the simplicity of a work and make it more valueable can increase a job satisfaction, but an existing organization has limitation in redesigning the job for its enrichment. A reasonable answer about this matter can be obtained from the workers' subjective perceptins to highly regard the objective job characteristics. Worker's previews of fishery work also affect their job satisfaction because they are already informed of the details and charcteristics of the job that they have to carry out. A Job dissatisfaction causes their intention to leave jobs owing to general perceptions prevailing in labor markets.

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소비자의 인터넷 건강정보 활용에 영향을 미치는 요인 (Factors Affecting Comsumer's Usage of Health Information on the Internet)

  • 박종혁;이진석;장혜정;김윤
    • Journal of Preventive Medicine and Public Health
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    • 제41권4호
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    • pp.241-248
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    • 2008
  • Objectives: The purpose of the study was to identify a gap between consumer characteristics and utilization of health information on the Internet. Methods: A telephone survey of nationally representative samples was conducted using structured questionnaires, and 1,000 of the 1,189 responses obtained were included in our analysis. The following variables were included in the analysis as potential predictors of health information use on the Internet: predisposing factors such as gender, age, and education status; enabling factors such as region and monthly household income; consumer need for health information; and attitude to health. Multiple logistic regression analysis was used to evaluate the association between utilization rate and the potential predictors. Results: Thirty-nine percent of consumers had obtained health information on the Internet over a one-year period. The utilization rates were higher for consumers who were young, educated, worked in the office setting, had higher incomes, wanted health information, and were able to use the Internet. The utilization rate was 5.35 times higher in the younger group (20-30 years) than in the elderly group (95% CI=2.21-12.97); 2.21 times higher for office workers than for manual workers (95% CI=1.16-4.20); 3.61 times higher for college graduates than for middle school graduates and below (95% CI=1.07-11.59); 1.99 times higher for people with monthly household incomes over 3,000,000 won than for those with monthly household incomes below 1,500,000 won (95% CI=1.01-3.92). Conclusions: There needs to be a paradigm shift, with consideration of not only Internet accessibility in the digital age, but also consumer ability and attitudes toward utilization of health information.

병원근무자의 직무만족 요인 분석 (Job Satisfaction of Hospital Employees)

  • 장미경;최윤경;황지인;김은경;박노현;이지영;황정해
    • 간호행정학회지
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    • 제10권1호
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    • pp.63-81
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    • 2004
  • Purpose: To identify job satisfaction of hospital employees and the relating factors Methods: The study sample was a total of 1,031 healthcare workers(doctors, nurses, pharmacists, medical engineers, office workers, etc) at a tertiary teaching hospital. The data were collected using a questionnaire developed by a expert group. The questionnaire consisted of 21 items including job characteristics, organizational culture, and personal characteristics on the five Likert scale. Results: The overall satisfaction on job characteristics was 3.24 on the five Likert scale. The satisfaction of each item was 4.14 in role clarity, 3.26 in communication participating rate, 3.10 in work variety, 3.06 in autonomy, and 2.64 in workload. The overall satisfaction on organizational culture was 3.00. Particularly, the satisfaction on collaboration was 3.83, co-worker's support. 3.73, identity, 3.62, education/training opportunity, 3.12, pay, 2.62, welfare, 2.35, promotion, 2.34, and organizational conflict, 2.00. The level of satisfaction on personal characteristics was 3.00. In the satisfaction of each item, the score of disposition was 3.83, contribution to the hospital, 3.75, pride as a member of hospital, 3.70, and attitude on job performance, 3.68. The correlation between satisfaction and other variables was statistically significant with the exception of work variety. The satisfaction related significantly to loyalty index(r=.486, p=.000), autonomy(r=.415, p=.000), pride as a member of hospital(r=.411, p=.000), supervisor support(r=.364, p=.000). Conclusions: The results showed developing organizational strategy to promote job satisfaction can decrease the turnover rate and increase loyalty to the organization. It will contribute to enhance productivity in hospital.

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