Journal of Korean Academy of Nursing Administration (간호행정학회지)
- Volume 10 Issue 1
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- Pages.63-81
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- 2004
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- 1225-9330(pISSN)
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- 2288-4955(eISSN)
Job Satisfaction of Hospital Employees
병원근무자의 직무만족 요인 분석
- Jang, Mi-Kyung (Seoul National University Hospital) ;
- Choi, Yun-Kyung (Seoul National University Hospital) ;
- Hwang, Jee-In (Korea Health Industry Development Institute) ;
- Kim, Eun-Kyung (School of Nursing, Eulji University) ;
- Park, Noh-Hyun (Seoul National University Hospital) ;
- Lee, Ji-Young (Seoul National University Hospital) ;
- Hwang, Jeong-Hae (Research department, Health Insurance Review Agency)
- 장미경 (서울대학교병원) ;
- 최윤경 (서울대학교병원) ;
- 황지인 (한국보건산업진흥원) ;
- 김은경 (을지의과대학교 간호대학) ;
- 박노현 (서울대학교병원) ;
- 이지영 (서울대학교병원) ;
- 황정해 (건강보험심사평가원)
- Published : 2004.03.31
Abstract
Purpose: To identify job satisfaction of hospital employees and the relating factors Methods: The study sample was a total of 1,031 healthcare workers(doctors, nurses, pharmacists, medical engineers, office workers, etc) at a tertiary teaching hospital. The data were collected using a questionnaire developed by a expert group. The questionnaire consisted of 21 items including job characteristics, organizational culture, and personal characteristics on the five Likert scale. Results: The overall satisfaction on job characteristics was 3.24 on the five Likert scale. The satisfaction of each item was 4.14 in role clarity, 3.26 in communication participating rate, 3.10 in work variety, 3.06 in autonomy, and 2.64 in workload. The overall satisfaction on organizational culture was 3.00. Particularly, the satisfaction on collaboration was 3.83, co-worker's support. 3.73, identity, 3.62, education/training opportunity, 3.12, pay, 2.62, welfare, 2.35, promotion, 2.34, and organizational conflict, 2.00. The level of satisfaction on personal characteristics was 3.00. In the satisfaction of each item, the score of disposition was 3.83, contribution to the hospital, 3.75, pride as a member of hospital, 3.70, and attitude on job performance, 3.68. The correlation between satisfaction and other variables was statistically significant with the exception of work variety. The satisfaction related significantly to loyalty index(r=.486, p=.000), autonomy(r=.415, p=.000), pride as a member of hospital(r=.411, p=.000), supervisor support(r=.364, p=.000). Conclusions: The results showed developing organizational strategy to promote job satisfaction can decrease the turnover rate and increase loyalty to the organization. It will contribute to enhance productivity in hospital.