• Title/Summary/Keyword: Airport Service System

Search Result 70, Processing Time 0.028 seconds

A Study on Facilitation Based on PI(Process Innovation) At IIAC(Incheon International Airport Corporation) (PI(Process Innovation)에 기반한 인천국제공항의 여객 프로세스 간소화에 관한 연구)

  • Lee, Dong Wook;Shin, Hyung Min;Hong, Hyun Pyo
    • Journal of Korea Society of Digital Industry and Information Management
    • /
    • v.5 no.1
    • /
    • pp.107-126
    • /
    • 2009
  • An Airport is important space and even stands for the country because diverse people from other countries use a variety of facilities in the gateway to the country. Therefore, It is urgent for those people to increase efficiency and convenience of its usage and also. It's worth accumulating those know-how and technologies. In this situation, Incheon International Airport aiming to be a hub of north-east Asia need to focus more on restructuring general process of passenger's travel based on PI perspectives then simply improving a process of passenger's travel and have been trying to realize the process based on Innovation perspectives with following precess innovation consisting 5 steps And to conclude, this study will help Incheon International Airport to be innovative in a system of passenger's travel service related to a utility of airport and then achieve a hub Airport of North-East Asia.

A Study on Implementation Trend of Aviation System Block Upgrades(1) (ICAO의 ASBU(Aviation System Block Upgrades) 추진 동향(1))

  • Park, Bomi;Kim, Jun-hyuk
    • Journal of the Korean Society for Aviation and Aeronautics
    • /
    • v.24 no.2
    • /
    • pp.74-80
    • /
    • 2016
  • Development of air navigation and avionics technologies led to solve the problems that conventional ATM system had. The International Civil Aviation Organization developed the Aviation System Block Upgrades (ASBU) initiative in order to harmonize global ATM planning and technology upgrades and urged to implement the recommendations for the member States. The ASBUs provide the road map to assist air navigation service providers in the development of their individual strategic plans and investment decisions. In this paper, the operational concepts in 2 performance improvement areas, Airport Operations and Globally Interoperable System and Data in ASBUs, have been summarized. In Airport Operations area the new management technologies and required systems are presented for optimizing the traffic flow in airport area and terminal airspace. Data format standards and required systems presented for information integration and usage of the new system under Globally Interoperable System and Data area.

A study for improving passenger service level at the airport security checks by using simulation (시뮬레이션을 이용한 공항 보안검색 시스템 개선으로 이용객 서비스 수준제고 방안 연구)

  • Choi, Sanggyun;Lee, Chulung
    • Journal of the Korea Society of Computer and Information
    • /
    • v.18 no.3
    • /
    • pp.59-68
    • /
    • 2013
  • In this study, airport security check process is analyzed to modeling a simulation. Simulation is compared with real security system to verify. Utilizing verified simulation, spends time in the current security check is calculated and suggests alternatives. Considering the movement of passengers and security check system of all four cases the results yielded by the experiment. The results show that security check time decreased significantly to 20.8%. The simulation was developed in this study; including the introduction of a new security system at security check can be used as a decision support tool is expected.

GBAS Flight Testing and Performance Assessment using Flight Inspection Aircraft at Gimpo International Airport (비행검사용 항공기를 이용한 김포국제공항 GBAS 비행시험 및 성능평가)

  • Jeong, Myeong-Sook;Bae, Joongwon;Jun, Hyang-Sig;Lee, Young Jae
    • Journal of the Korean Society for Aeronautical & Space Sciences
    • /
    • v.43 no.1
    • /
    • pp.49-61
    • /
    • 2015
  • Ground Based Augmentation System(GBAS) is a system that offers an aircraft within 23 NM radius from the airport precision positioning service and precision approach service using the concept of Differential Global Positioning System(DGPS). After GBAS ground equipment installing at the airport, functionalities and performances of GBAS should be verified through the GBAS ground and flight testing. This paper describes the methods and results for GBAS flight test using the flight inspection aircraft at Gimpo International Airport. From the test results, we confirmed that the VDB data was received without misleading within the VDB coverage of Gimpo International Airport, and VDB field strength, protection level, and course alignment accuracy met the evaluation's criteria.

An Empirical Research of the airport use behavior of Northeastern Chinese passengers (동북지역 중국인의 공항 이용 형태에 관한 연구)

  • Jo, Yun-Yeong;Hong, Yeong-Sik;Sin, Chang-Ha;No, Yeong-Dong
    • 한국항공운항학회:학술대회논문집
    • /
    • 2016.05a
    • /
    • pp.142-150
    • /
    • 2016
  • The number of Chinese tourists entering Korea has constantly increased since 2000. The number of Chinese visitors who have entered though Incheon International Airport last year was 2.75 million, making Chinese citizens the greatest in number out of all foreign visitors. Considering the importance they have on the Korean aviation market, an examination into their airport usage patterns and satisfaction is essential. For the purpose of this study, the Northeastern region of China was chosen. This region has an even distribution in monthly entrants to korea, and has a dual system of Socialist and Capitalist economies. The following study aims to examine the airport use behavior of Northeastern Chinese passengers, and to provide a strategic guideline regarding this. The following empirical study was attempted by surveying Northeastern Chinese passengers who use Incheon International Airport (IIA). Questions included those regarding airport service and facility usage of IIA, and the patterns of Northeastern Chinese passengers regarding this.

  • PDF

Technical Suggestions for Smart Airport Realization - Viewpoint of Passenger Convenience (스마트공항 실현을 위한 기술적 제언 - 여객 편의성 관점)

  • Hong, Jin Woo;Oh, Jeong Hoon;Lee, Han Kyu;Kim, Moon Ku;Song, Ho Young
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
    • /
    • 2018.10a
    • /
    • pp.268-271
    • /
    • 2018
  • Smart Airport which applies the new ICT technologies to the airport is a future airport to provide convenient and safe services for passengers who are airport users, and promote the efficient management of the airport system in point of airport operator's view. The ranges of smart airport include the overall area of the airport like land side, terminal, and air side. In this paper, we propose a technical solution for airport process of terminal providing passenger convenience in various ranges for smart airport realization. Self-service such as web or mobile check-in, self check-in/tagging/back drop/boarding etc. should be strengthened to smartize the airport process and technologies such as automatic immigration, smart security search and automatic AI-based baggage search should be applied. In this paper, we explain the concept of smart airport and smart process, and then propose technical considerations.

  • PDF

Developing Airport Safety Performance Indicators and Index - The Case of Incheon Airport Airside -

  • In Kie Na;Yu-Jin Choi
    • Journal of the Korean Society for Aviation and Aeronautics
    • /
    • v.31 no.3
    • /
    • pp.103-118
    • /
    • 2023
  • An indicator system is an effective way to monitor ongoing safety status. Current aviation safety measurements account for many qualitative technical and lagging indicators. Conversely, quantitative and leading indicators have only a tiny proportion. This research added more quantitative leading indicators and reviewed them to harmonize lagging and leading indicators to measure airport safety and provide an index. The South Korean national gate, Incheon International Airport's indicators, were applied as primary data to verify this research practically. Then, examples from International and national authorities were reviewed and extracted for use. Fifty-five safety specialists participated in the focus group discussion and three rounds of the Delphi survey. Finally, 51 sub-indicators were newly chosen. After this process, weights for each indicator could be assigned using the AHP (Analytical Hierarchy Process) to provide an integrated index. The result of the simulation with newly added indicators in the past five years (2020-2022) reliable trend showed in indicators and integrated index. Moreover, this allows monitoring the status of the details of indicators and holistic insight. This study considered that it is more suitable for a single company or service provider to use it according to the exact situation than in a macro- and general-purpose at the country or regional level.

Investigating factors influencing the usage of Korea Immigration Smart Service (공항이용객의 자동출입국심사 시스템 사용의도에 관한 연구)

  • Choi, Jin-Ho;Park, Jin-Woo
    • Proceedings of the Korea Contents Association Conference
    • /
    • 2011.05a
    • /
    • pp.277-278
    • /
    • 2011
  • Traditionally airport users have presented their passport themselves to immigration for entering and leaving countries. To improve the inefficiency of this traditional immigration system, Incheon International Airport (IIA) has introduced automatic immigration system called Korea Immigration Smart Service (KISS). This research investigates airport users' behavioral intentions of KISS. To achieve the research purpose, the conceptual model is developed on the basis of the technology acceptance model. The result from this research can be used for improvement of KISS system.

  • PDF

An Approach to Improving the Quality of Airport Services for the Mobility Handicapped (교통약자를 위한 공항이용서비스시스템 개선방안 연구)

  • Kim, Chang-Gyun;Bae, Tae-Yong;Ham, Dong-Han
    • Journal of the Korea Safety Management & Science
    • /
    • v.18 no.1
    • /
    • pp.99-109
    • /
    • 2016
  • The types and characteristics of services that airport service systems provide have recently been diversified and specialized to meet various needs of users and their travelling activities. A service for the mobility handicapped is one of the newly demanded services. However, current services for them, which are provided by most of the Korean airports, are not sufficient to satisfy their needs. Additionally, there exist a lot of constraints in the use of those services, which makes it difficult for the mobility handicapped to use them effectively. Another problem is that a lot of the mobility handicapped do not even know that airports now offer services specialized for them. Considering that Korean airports have been recognized as a top-level service provider for about decades, it can be claimed that such an inferior quality of services for the mobility handicapped should be urgently improved. With this issue in mind, this study aims to propose an approach to improving the quality of airport services for the mobility handicapped. Firstly, we examined the actual conditions of the services for the mobility handicapped and identified the limitations of the current services, based on the results of literature review and questionnaire survey against the mobility handicapped and stakeholders of the services currently provided. Then we established a set of design improvement requirements and suggested several ways to improve the services for the mobility handicapped. Finally, we pointed out several issues to be resolved to design better specialized services for the mobility handicapped.

A Study on a Smart Digital Signage Using Bayesian Age Estimation Technique for the Next Generation Airport Service (차세대 공항 서비스를 위한 베이지안 연령추정기법을 이용하는 스마트 디지털 사이니지에 대한 연구)

  • Kim, Chun-Ho;Lee, Dong Woo;Baek, Gyeong Min;Moon, Seong Yeop;Heo, Chan;Na, Jong Whoa;Ohn, Seung-Yup;Choi, Woo Young
    • Journal of Advanced Navigation Technology
    • /
    • v.18 no.6
    • /
    • pp.533-540
    • /
    • 2014
  • We propose an age estimation-based smart digital signage for the next-generation airport service. The proposed system can recognize the face of the customer so that it can display the selective information. Using a webcam, the system captures the face of the customer and estimates the age of the customer by calculating the wrinkle density of the face and applying bayesian classifier. The developed age estimation method is tested with a face database for the performance evaluation. We expect the new digital signage may improve the satisfaction of customers of the airport business.