• Title/Summary/Keyword: Activities Satisfaction

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The Effects of Corporate Social Responsibility (CSR) Activities on Customer Trust and Customer Satisfaction in the Family Restaurant (패밀리레스토랑의 사회적 책임 활동이 고객신뢰 및 고객만족도에 미치는 영향)

  • Jung, Hyo-Sun;Yoon, Hye-Hyun
    • Korean journal of food and cookery science
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    • v.28 no.3
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    • pp.299-310
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    • 2012
  • The purposes of this study were to understand the influence of customer perceptions of corporate social responsibility (CSR) activities in family restaurants on customer trust and satisfaction. Based on results form 395 family restaurant patrons obtained empirically, we reviewed the reliability and fitness of a research model and verified two hypotheses using the AMOS program. The hypothesized relationships in the model were simultaneously tested using a structural equation model (SEM). Hypothesis 1, which hypothesized a positive relationship between customer perception of CSR activities and customer trust was partially supported. Additionally, hypothesis 2, in which customer perception of CSR activities had significant positive effects on customer satisfaction, and customer trust had significant positive effect on customer satisfaction (Hypothesis 3 was supported). Finally, customer trust performed a partial role as a parameter in the causality between CSR activity in the family restaurant and customer satisfaction. Limitations and future research directions are also discussed.

A Study on Quantitative Evaluation of Outdoor Recreation Functions and Values on Urban Forest (都市林의 屋外레크레이션 機能과 價値의 計量的 評價에 關한 硏究 -都市林의 利用滿足度를 中心으로-)

  • Park, Chan-Yong
    • Journal of the Korean Institute of Landscape Architecture
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    • v.18 no.3 s.39
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    • pp.143-154
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    • 1990
  • This study aims at identifying factors and variables which have significant effects on users satisfaction with recreational activities and facilities in Apsan city natural park and therby establishing indicies of planning and / or development of urban forest. To test the causal models of this research, The data were gathered by self-administered questionnaires from 1,147 households in Taegu city which were selected by the multi-stage probabiling sampling method. The analysis of the data primarily consist of two phases : The first analysis dealt with exploratory factor analysis which identified major factors involved in satisfaction with recreational activities and facilities in Apasn city natural park and the second analysis tested the fit of causal models of this research to the data using LISREL methodology. The factor analysis identified that three significant factors are involved in satisfaction with recreational activities and five significant factors are inherent in satisfaction with recreational facilities. The second phase analysis tested the fit of the causal models for satisfaction with recreational activities and facilities to the data and identified statistically significant causal linkage among overall satisfaction with the park, other indogenous factors and exogenous variables. These significant relationships represent important factors and variables that should be considered in planning and/of development of the city natural park. On the basis of there significant causal relationships implications for planning and/or development of the city natural park were suggested.

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Factors Affecting Activities of Daily Living, Depression and Life Satisfaction among Aged Women (여성노인의 일상생활 수행능력, 우울, 생활만족도와의 관련 영향요인)

  • Park, Sunhee;Suh, Soonrim;Kim, Hongsoon
    • Journal of East-West Nursing Research
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    • v.21 no.2
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    • pp.119-125
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    • 2015
  • Purpose: The purpose of this study was to identify the impact of activities of daily living, instrumental activities of daily living and depression on life satisfaction among aged women. Methods: The sample consisted of 309 aged women of over 60. Data were analyzed using t-test, ANOVA, Pearson correlation coefficient and multiple regression analysis. Results: Significant factors affecting the life satisfaction were spouse, religion, perceived health status, age, and depression. The most significant variables among them were depression and perceived health status. The explanatory power on life satisfaction was 57% in regression model. Conclusion: Depression and perceived health status are important variables to influence on life satisfaction. Therefore, it is suggested that nursing intervention to reduce or prevent depression and enhance health status should be developed to promote quality of life in aged women.

Life Satisfaction, Activities of Daily Living, Depression and Health Behavior of Low Income Elderly Living at Home (저소득 재가노인의 생활만족도, 일상생활활동, 우울 및 건강행위에 관한 연구)

  • Seo, Soon-Yi
    • Journal of muscle and joint health
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    • v.17 no.2
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    • pp.162-172
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    • 2010
  • Purpose: This study aimed to identify the relationships among life satisfaction, activities of daily living, depression and health behavior in low income elderly living at home. Methods: Study participants were 455 elderly who were receiving home visit services from the Daegu Regional Office of Patriots and Veteran Affairs. Data were collected through personal interviews using questionnaires from July to August, 2010. Results: Average scores of ADL and IADL were 7.82 out of 21 and 12.67 out of 33 respectively, which indicate relatively independent to everyday life. Mean scores of depression, health behavior and life satisfaction were 8.61 out of 15, 88.14 out of 132 and 48.57 out of 60. There were significant relationships among the variables of life satisfaction, activities of daily living (ADL, IADL), depression and health behavior. A significant factor influencing life satisfaction was health behavior ($\beta$=.134, p=.020). Conclusion: The findings of this study would be a useful information for constructing an intervention program to care for elderly.

The Effect of Instrumental Activities of Daily Living and Depression on the Life Satisfaction of the Elderly Living Together during the Daytime in the Rural Areas (주간공동생활을 하는 농촌 노인의 일상생활활동 수행능력과 우울이 생활만족도에 미치는 영향)

  • Kim, Jin;Bae, Jeong In;Cha, Nam Hyun
    • Research in Community and Public Health Nursing
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    • v.33 no.1
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    • pp.96-104
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    • 2022
  • Purpose: The purpose of this study is to identify the factors affecting the life satisfaction during the communal life of the elderly in rural areas. Methods: A total of 143 subjects were selected through convenient sampling. Data were collected in self-reporting questionnaires from 1 August to 30 August 2019. The data were analyzed with SPSS/WIN 23.0. Results: The Instrumental Activities of Daily Living (IADL) was significantly different according to age, education, and cohabitation. Depression was significantly different according to gender, age, education, and cohabitation. Life satisfaction was significantly different according to age, education, religion, and cohabitation. There was a positive correlation between Instrumental Activities of Daily Living and depression, except for life satisfaction. 41.0% of life satisfaction was explained by depression, religion, and IADL. Conclusion: The results of this study may be useful in understanding the life satisfaction level of elderly communal life and developing more specific programs for mental activity programs, and depression management strategies are required.

The Effect of Garden Activities in Apartments on Changes in Mental Health and Quality of Life of Parenting Women (아파트 내 정원 활동이 육아 여성의 정신건강 및 삶의 질 수준 변화에 미치는 영향)

  • Hyo Bhin, Choi;Su Jin, Kim;Juyoung, Lee
    • Journal of Environmental Science International
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    • v.31 no.11
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    • pp.959-965
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    • 2022
  • Through psychological evaluation, this study attempted to verify the effect of quality of life improvements from gardening activities in apartment landscaping spaces. The study was conducted on 32 mothers raising children. Psychological valuation was conducted using world Health Organization Quality of Life questionnaire(WHOQOL-Bref), the Satisfaction with Life Scale(SWLS), the Life Satisfaction Experience Scale(LSES), and the Symptom Checklist-90-Revised(SCL-90-R). The psychological analysis results showed that, engaging in gardening activities for two weeks had, a positive effect on mothers' environmental of quality of life evaluation. The LSES indicates that satisfaction with oneself significantly increased after starting the gardening activities. The activity resulted in a positive change in attitude toward life. The SCL-90-R results showed changes in the mother's psychological state. There was a significant amelioration of obesessive-compulsive behaviors, hostility, and phobic anxiety. In conclusion, this study was found that, for mothers in apartments, outdoor gardening activities can significantly affect their quality of life. Moreover, it can help prevent mental health deterioration, Further study should be conducted on the beneficial effects of gardening on the variety of age groups and activities.

A Study on the Factors Affecting the CRM Performance through the Customer Satisfaction and Loyalty (CRM 성과에 영향을 미치는 요인에 관한 실증적 연구 : 고객만족도와 고객충성도 중심으로)

  • Cho, Mun-Je;Sohn, Young-Woo
    • Korean Management Science Review
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    • v.25 no.1
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    • pp.193-208
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    • 2008
  • While CRM has recently attracted a lot of attention among academics and practitioners, most academic research in this area has focused on consumer markets, but CRM in industry markets is less focused research area so far. Companies in industry market have suspected effects of the relationship between CRM's activities and performance which is related to customer satisfaction and customer loyalty. The main purpose of this research support CRM strategy development. Therefore, this research is focused on as follows; first, defining the concept of CRM and performance second, identifying the customer relationship's characteristics and CRM relational activities in industrial markets third, verifying the relationship between customer satisfaction and customer loyalty in the case of Steel industry which is whether the CRM relational activities have effects on customer loyalty directly, or indirectly through customer satisfaction.

Ecological Support System for Promoting Youth Culture in a New Millenium Age Adolescents′ leisure Culture and Degree of Leisure Satisfaction (새 밀레니엄에서의 청소년 문화창조를 위한 생태학적 지원체계(VI) 청소년의 여가문화 실태 및 여가만족도)

  • 박미석;이정우;김명자;계선자;김경아;우이란
    • Journal of the Korean Home Economics Association
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    • v.39 no.4
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    • pp.61-78
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    • 2001
  • The purpose of this study was not only to identify adolescents' leisure culture, but most importantly, reseal variables that world improve the degree of leisure satisfaction. A total of 1125 questionnaires were used as for the final data analysis. The study revealed the following results. 1. Adolescents spent leisure expenses, from ten thousand won to thirty thousand won a month on the average, and they mostly preferred computer-related leisure activities. Also, they were found to obtain leisure information from their friends and recognize social obstacles to prohibit leisure activities. Adolescents degree of leisure satisfaction was relatively not very high. 2. Significant differences were partly found in adolescents' leisure cloture according to variables related to individual, school and family. Also, Adolescents showed significant differences according to gender, study load and communication with their mother 3. Adolescents had greater leisure satisfaction when they had much money to spend on leisure, enjoyed sports activities, and recognized leisure obstacles lowly.

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Effects of Community-based Rehabilitation Programs on Activities of Daily Living, Quality of Life and Assistive Technology Satisfaction for Disabled Adults in South Korea

  • Heo, Seo Yoon;Lee, Chang Hee;Choi, Wan Suk
    • Journal of International Academy of Physical Therapy Research
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    • v.8 no.1
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    • pp.1100-1104
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    • 2017
  • The purpose of this study was to examine the effects of community-based rehabilitation (CBR) program on activities of daily livings (ADLs), quality of life and assistive technology satisfaction for disabled adults in South Korea. Fourteen community-dwelling subjects were participated in a home-based rehabilitation program which performed once a month for 2 months. The outcome measures included Modified Barthel Index (MBI) for assessing ADLs, EuroQol five-dimensions questionnaire (EQ-5D) for quality of life (QoL) and Quebec User Evaluation of Satisfaction with assistive Technology 2.0 (QUEST 2.0) for assistive technology. Significant improvements in ADLs, quality of life and assistive technology satisfaction were observed after the program. This study indicated that community-based rehabilitation program is an effective method for improving ADLs, quality of life and assistive technology satisfaction for adults with disabilities.

A Causal Model of Life Satisfaction among the Elderly Persons: Focused on Mediating Effects of Social Participation Activities (노인들의 삶의 만족도에 대한 인과모형 연구: 유형별 사회참여활동의 매개효과를 중심으로)

  • Hur, Jun-Soo;Cho, Seung-Ho
    • The Journal of the Korea Contents Association
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    • v.17 no.1
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    • pp.673-691
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    • 2017
  • This study was to examine the causal relationships among extraneous variables, social participation, and life satisfaction among the elderly persons. This study analyzed 4014 elderly persons out of 2010 KLoSA. The path analysis and mediating effects were examined by AMOS. Except educational level, family income, health status, functional capacities, K-MMSE, and CES-D10 were direct effects on the life satisfaction among the elderly persons. The mediating effects of causal meeting activities, leisure activities, and membership based activities were significant on life satisfaction. This study proposed implications of improving life satisfaction for the elderly through utilizing of social participation activities.