• Korean Journal of Cognitive Science
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• v.29 no.1
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• pp.1-16
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• 2018

In this study, we investigated age differences of preference and trust ratings when the appearance of an artificial intelligent speaker resembles a human face. The appearance of the artificial intelligent speaker was presented in seven levels from robot face to human face. In addition, face stimuli were divided into gender (male and female) and age (20s / 60s). Participants evaluated the reliability and likability of each face stimulus on a 7-point scale. The results show that younger adults tend to prefer the face that was halfway between the robot and the human face, while older adults evaluated that the perceived reliability and likability were higher when the stimuli resembled the human face. When asked to choose the most preferred of the four face categories, all participants chose a younger face. However, with additional conditions including emoticon face and empty condition, older adults still preferred human face, while younger adults preferred emoticon face and empty condition. Taken together, older adults are more receptive to human faces than robotic faces in the context of artificial intelligence speakers. Because artificial intelligent speakers can play an important role in the elderly living alone, the present study will be a good reference in the design and development of artificial intelligent speakers for the elderly users.

• Proceedings of the Korea Information Processing Society Conference
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• 2019.10a
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• pp.922-925
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• 2019

기계 독해 기술은 기계가 주어진 비정형 문서 내에서 사용자의 질문을 이해하여 답변을 하는 기술로써, 챗봇이나 스마트 스피커 등, 사용자 질의응답 분야에서 핵심이 되는 기술 중 하나이다. 최근 딥러닝을 이용한 기학습 언어모델과 전이학습을 통해 사람의 기계 독해 능력을 뛰어넘는 방법론들이 제시되었다. 하지만 이러한 방식은 사람이 인식하는 질의응답 방법과 달리, 개체가 가지는 의미론(Semantic) 관점보다는 토큰 단위로 분리된 개체의 형태(Syntactic)와 등장하는 문맥(Context)에 의존해 기계 독해를 수행하였다. 본 논문에서는 기존의 높은 성능을 나타내던 기학습 언어모델에 대규모 지식그래프에 등장하는 개체 정보를 함께 학습함으로써, 의미학적 정보를 반영하는 방법을 제시한다. 본 논문이 제시하는 방법을 통해 기존 방법보다 기계 독해 분야에서 높은 성능향상 결과를 얻을 수 있었다.

• Proceedings of the Korean Society of Computer Information Conference
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• 2023.01a
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• pp.239-240
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• 2023

교통사고는 차량 운전자의 부주의 및 보행자의 안전 불감증 등 여러 가지 이유로 다양한 형태의 교차로에서 사고가 발생한다. 이것을 개선하고자 본 논문에서는 보행자 위험 알림 시스템을 구현하였다. 이 시스템은 YOLO v4 tiny 알고리즘 사용해 약 8,000장의 보행자와 차량의 사진을 학습시켜 객체 인식의 정확도를 높이고 웹캠과 스피커를 사용하여 보행자에게 위험을 알릴 뿐만 아니라, 사고 발생 등의 경우에 대해서 블랙박스 역할을 할 수 있도록 구현하였다.

• The Journal of the Korea Contents Association
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• v.21 no.9
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• pp.34-41
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• 2021

The purpose of this study is to explore any effects of primary English language learners' affective factors and satisfaction through AI-based speaking activity. In order to answer these questions, a total number of 46 ELLs from a public elementary school participated in this research. Survey questionnaire on affective factors and learning satisfaction were distributed and the results were analyzed quantitatively. The findings are as follows. First, participants could expand their knowledge on AI-based activity towards its educational advantages and capability. Second, overall affective factors of the participants on AI-based activity changed positively, with the improvement of the mean score. The paired samples t-test showed that there was a significant difference among interest, value and attitude. Third, the satisfaction degree on AI-based learning escalated, particularly in the sense of efficacy, academic achievement and involvement. Lastly, it was revealed that the satisfaction degree was correlated with learners' self-confidence, interest and attitude.

• Knowledge Management Research
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• v.20 no.2
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• pp.25-42
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• 2019

AI speakers which are wireless speakers with smart features have released from many manufacturers and adopted by many customers. Though smart features including voice recognition, controlling connected devices and providing information are embedded in many mobile phones, AI speakers are sitting in home and has a role of the central en-tertainment and information provider. Many surveys have investigated the important factors to adopt AI speakers and influ-encing factors on satisfaction. Though most surveys on AI speakers are cross sectional, we can track customer attitude toward AI speakers longitudinally by analyzing customer reviews on AI speakers. However, there is not much research on the change of customer attitude toward AI speaker. Therefore, in this study, we try to grasp how the attitude of AI speaker changes with time by applying text mining-based analysis. We collected the customer reviews on Amazon Echo which has the highest share of AI speakers in the global market from Amazon.com. Since Amazon Echo already have two generations, we can analyze the characteristics of reviews and compare the attitude ac-cording to the adoption time. We identified all sub topics of customer reviews and specified the topics for smart features. And we analyzed how the share of topics varied with time and analyzed diverse meta data for comparisons. The proportions of the topics for general satisfaction and satisfaction on music were increasing while the proportions of the topics for music quality, speakers and wireless speakers were decreasing over time. Though the proportions of topics for smart fea-tures were similar according to time, the share of the topics in positive reviews and importance metrics were reduced in the 2nd generation of Amazon Echo. Even though smart features were mentioned similarly in the reviews, the influential effect on satisfac-tion were reduced over time and especially in the 2nd generation of Amazon Echo.

• The Journal of the Korea Contents Association
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• v.22 no.5
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• pp.305-318
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• 2022

We focused on the care effectiveness of the interactive AI robots. developed an AI toy robot called 'Agaya' to contribute to personalization with more human-centered care. First, by applying P-TTS technology, you can maximize intimacy by autonomously selecting the voice of the person you want to hear. Second, it is possible to heal in your own way with good memory storage and bring back memory function. Third, by having five senses of the role of eyes, nose, mouth, ears, and hands, seeking better personalised services. Fourth, it attempted to develop technologies such as warm temperature maintenance, aroma, sterilization and fine dust removal, convenient charging method. These skills will expand the effective use of interactive robots by elderly people and contribute to building a positive image of the elderly who can plan the remaining old age productively and independently

• The Journal of the Korea Contents Association
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• v.19 no.9
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• pp.81-91
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• 2019

Recently, the nation has been suffering from a variety of problems, such as the rapid aging of the population and the weakening of the family's role due to rapid industrialization, such as the problem of supporting the elderly or the decline in the quality of supporting them. Among them, the issue of supporting the sentiment of the elderly is a major issue in terms of the quality of the stimulus. The best solution would be to resolve this issue of emotional support through various physical and human support. However, due to various limitations, access to efficient utilization of resources is being sought, among which support efforts through the convergence of digital technologies need to be noted. In this study, we took note of the problems of aging population shortage due to aging phenomenon and the problems of the emotional side of the problem of declining quality of the service, and analyzed the types of digital technology applied to support the emotional side through the convergence of digital technology. Among them, the Commission proposed emotional support through smart speakers, confirming the possibility of supporting the elderly through smart speakers. In addition, the Commission proposed guidelines for smart speaker communication systems to support the sentiment of older adults by conducting an in-depth interview with the In-Depth interview with the evaluation of the usability of smart speakers for older people. Based on the results of this study, it is expected that it will be the basic data for designing a communication system when developing smart speakers to support the emotions of the elderly.

• Convergence Security Journal
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• v.23 no.5
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• pp.151-156
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• 2023

Currently, ICT is widely used in caring for the elderly living alone and preventing the disappearance of the elderly with dementia. Therefore, in this study, based on the government policy direction for the 4th industrial revolution, the use of AI technology-based care services, which are gradually increasing in community care, was sought to explore the current status and prospects for utilization and activation.AI speakers and caring robots, services that can be used for community care, help solve various problems experienced by the elderly, and are also used to relieve lack of conversation or loneliness by adding emotional functions. In order to activate community care using AI technology in the future: First, there is a need for continuous education to familiarize the elderly with AI devices and 'user experience (UX) design' for the elderly. Second, it is necessary to use human-centered technology that has a complementary relationship and enables emotional mutual relationships rather than using function-oriented technology. Third, it is necessary to solve ethical problems such as guaranteeing the user's right to self-determination and protecting privacy.

• Journal of Korea Technology Innovation Society
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• v.22 no.2
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• pp.242-264
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• 2019

This study focuses on considering the factors affecting the user intention to adopt an intelligent service - A.I. speaker services. Currently there can be a considerable difference between the expectation and the realized diffusion of IT-based intelligent services. This study aims to find out this gap based on the idea of diver previous researches including TAM and UTAUT studies and to identify the direct and indirect effects of diverse factors such as security issues, perceived time pressure, service innovativeness, and the experience of these IT-based intelligent services. And this study considers the expected impact of perceived time pressure factor on the user acceptance of A.I. speaker services. In analysis results, not only the traditional factors such as the perceived usefulness and the hedonic/utilitarian motives but also the perceived time pressure, the perceived security issues, and the experience of the services should be considered as meaningful factors to affect the users adopting A.I. speaker services.

• Journal of Information Technology Services
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• v.17 no.2
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• pp.191-205
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• 2018

With the advancement of artificial intelligence (AI) techniques, many consumer products have adopted AI features for providing proactive and personalized services to customers. One of the most prominent products featuring AI techniques is a smart speaker. The fundamental of smart speaker is a portable wireless Internet connecting speaker which already have existed in a consumer market. By applying AI techniques, smart speakers can recognize human voices and communicate with them. In addition, they can control other connecting devices and provide offline services. The goal of this study is to identify the impact of AI techniques for customer rating to the products. We compared customer reviews of other portable speakers without AI features and those of a smart speaker. Amazon echo is used for a smart speaker and JBL Flip 4 Bluetooth Speaker and Ultimate Ears BOOM 2 Panther Limited Edition are used for the comparison. These products are in the same price range ($50~100) and selected as featured products in Amazon.com. All reviews for the products were collected and common words for all products and unique words of the smart speaker were identified. Information gain values were calculated to identify the influences of words to be rated as positive or negative. Positive and negative words in all the products or in Amazon echo were identified, too. Topic modeling was applied to the customer reviews on Amazon echo and the importance of each topic were measured by summating information gain values of each topic. This study provides a way of identifying customer responses on the AI feature and measuring the importance of the feature among diverse features of the products.