Investigating the Structural Relationships among Hospitality Industry Employee's Job Resources, Burnout, Depersonalization, and Customer Orientation (환대산업 종사원의 직무자원이 감정고갈, 비인격화 및 고객지향성에 미치는 영향 -서울지역 특1급 호텔 중심으로-)
-
- Journal of the Korea Academia-Industrial cooperation Society
- /
- v.16 no.3
- /
- pp.1863-1873
- /
- 2015